I can't login to "Administer Center". What is the problem?

1. To ensure that your Login ID (E-Mail address) is correct.
2. Password is case-sensitive. please ensure youre typing the password in correct case.
3. Your browser must be set to allow cookies, otherwise our server will not recognize you when you try to login.

Occasionally you can get a corrupted cookie set on your computer. If this happens, you must delete the bad cookie so a new one can be set by our server.
In Netscape 6.0 and higher, Mozilla, and other Mozilla-based browsers, go to Tools->Options, select "Privacy and Security," Select "Cookies." On the right, there will be a button labelled "Clear Cookies Now" click this button.
For Internet Explorer, go to Tools->Internet Options, you can either then click the button labelled "Delete cookies".
Once you delete the bad cookie, you should be able to login again.

If still cant login, you may try to click the "Forget Password" button on login page, you should receive the new password and old password does not work.

The above information is for reference only

Can I have full FTP access?

Full FTP access is not available with E-Store System for two reasons.

1) The enhanced functionality of E-Store System File Manager - everything you need should be available through this feature.

2) To protect customers on shared servers from the uploading of files that may slow the performance of sites across the entire server.

This policy, while it may seem inconvenient, is designed for your protection.

The above information is for reference only