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7 Jan, 2009
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Using Help Desk for Resolving Your Customers' Issues and Requesting Assistance from Provider

If your hosting company provides a Help Desk solution integrated with the control panel, then you can use it to

  • report your problems to your provider's technical support staff, and
  • receive problem reports or requests for assistance from your own customers – Web site owners.
Title Categories Name Viewed Rating
Viewing Trouble Tickets in Your Help Desk Using Help Desk fo ... 131
Commenting and Closing Trouble Tickets Using Help Desk fo ... 125
Submitting a Problem Report to Your Service Provider Using Help Desk fo ... 162
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