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Cash Point System
Cash Point System

Ec2Biz的「網上商店系統」支援“會員現金積分”方案，讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

我們相信透過這項獨特的方案，能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣，當顧客持有“現金積分”時，必定希望能夠於購物時使用以獲享優惠，所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高，直接讓您運營“電子商務”時達至更佳的業積，輕鬆賺取利潤。

我們提供的“會員現金積分”系統，能讓您全權決定使用條件、優惠方式，而且設計貼心易用，請您在正式設定前詳閱這份指南，令往後的操作更易掌握。

“現金積分系統”包含的資料：
- 現金積分系統
  選擇：“啟用”、“不啟用”
- 結賬扣減現金積分
  選擇：“可以”、“不可以”，若顧客持有“現金積分”，是否能在結賬時扣減應繳總額
- 每購物金額可得現金積分的數目
  如設定為“1”則代表客戶每購物“ $1”可獲得“1”積分
- 每現金積分的價值
  如設定為“0.1”則代表每“10”積分的價值是“$1”
- 現金積分的批核方式
  選擇：“自動”、“管理員批核”，如顧客每次購物後獲得現金積分，是否由系統自動存進該客戶的個人帳戶裡，或由管理員逐一批核
- 特價產品是否有現金積分
  選擇：“有”、“沒有”，如顧客購買的是特價產品，該特價品是否具有現金積分
- 使用現金積分結帳再獲積分
  選擇：“有”、“沒有”，如顧客在結帳時，以現金積分扣減部份應繳金額，是否可以獲得購物總額的全部積分，如設為“有”則可獲全數積分，如設為“沒有”則只獲應付款的現金積分
- 產品類別使用現金積分的限制
  選擇：“有限制”、“沒有限制”，如顧客持有現金積分，是否限制只適用於指定類別
- 現金積分適用的產品分類
  選擇產品類別使用現金積分的限制，則需指定那些分類內的產品能扣減積分，沒選取的分類裡的各產品將不能扣減積分，可按實鍵盤的“Ctrl”作多重選擇
- 群組折扣及特價品使用限制
  選擇：“限制”、“不限制”，如顧客持有現金積分，選購特價品，或有其他折扣（例如群組折扣），是否適用於扣減現金積分
- 顧客最少持有現金積分才可行使
  您可指定顧客最少持有某數目的積分才能於結賬時使用，例如設定為“1000”則顧客持有少於這值便不能行使積分，設為“0”則沒有限制
- 每次訂購能扣減現金積分的上限
  此數值能限制顧客於每次訂購時可扣減的現金積分的上限，例如設為“1000”則顧客於該次訂購最多只能扣減1000現金積分，餘下積分則存回顧客帳戶並可於下次訂購時再用
- 每次訂購使用現金積分的數目限制
  選擇：“預設上限”、“顧客自選”，如顧客持有現金積分，是否讓顧客選擇扣減積分的數目
- 顧客自選扣減積分的預設值
  如“每次訂購”使用現金積分的數目限制設為“顧客自選”則可預設一建議數值給輸入
- 行使現金積分的最低購物金額
  顧客的所有訂購產品總金額超過此值才能行使持有的現金積分，設為“0”則沒有限制
注意事項：
- 現金積分系統必需設為“啟用”，其他設定方能生效
- 各項設定汲及的“金錢數值”，是以您商店的“預設貨幣”為基礎
- 雖然系統對“現金積分”提供多樣化的選擇及使用限制，但是我們強列建議在設定時“切勿太多限制”，這會令顧客在享用優惠時障礙重重，最終打消購物行動
- 若顧客使用“現金積分”購物，在該訂單的小計欄會顯示相關資料
- 一般情況下，現金積分的啟用與否，系統在商店是沒有特別的提示顯示，若有啟用，請自行制作精美的“電子報”或“電子郵件”通知您的會員，亦請自行制作精美的橫額廣告讓會員知悉。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Support Tickets
Support Tickets

“支援服務記錄”能提供高效率、管理簡易的雙向溝通環境，比一般只依靠電子郵件進行通信的模式不同。

當顧客（查詢者）需要向店主查詢問題的時候，只要直接在“聯絡我們”的頁面輸入個人資料及問題的內容，簡單地點擊“寄出”，系統便會記錄該項查詢，並且即時向“查詢者”及管理員發出確認郵件。

當管理員知悉及回覆查詢後，系統便會記錄往後的答覆，並同時發出電郵通知“查詢者”，而“查詢者”可點擊郵件內的連結，再次到達您網站的“聯絡頁”檢視管理員的回覆細節，“查詢者”亦可在需要時在“聯絡頁”提出“回應”。
整個查詢過程，“查詢者”均可隨時隨地在“聯絡頁”辦理所有查詢、檢視、回應，系統亦會將每一項查詢主題的來龍去脈一一記錄，以便管理員掌握這些客戶服務中的資訊。

支援查詢的範圍主要可針對“一般查詢”、“產品查詢”、“訂單查詢”等等，這些查詢的記錄必需是經由“聯絡頁”處理，凡經其他途徑例如電子郵件、電話處理的情況下，這項功能是沒法記錄的。

這份指南將介紹“支援服務記錄”中的各項設定。

“部門設定”包含以下資料：
- 查詢部門名稱
  “中英文”的自訂部門名稱，供“查詢者”提出針對部門的選擇，亦提供“管理員”回覆時的所屬部門選擇。
- 預設值
  針對所有名稱的其中一項為系統預設狀態
“重要程度設定”包含以下資料：
- 重要程度名稱
  “中英文”的自訂重要程度名稱，供“查詢者”提出針對重要性的選擇。
- 預設值
  針對所有名稱的其中一項為系統預設狀態
“查詢狀態設定”包含以下資料：
- 查詢狀態名稱
  “中英文”的自訂查詢狀態名稱，讓雙方知悉查詢項目的處理狀態、流程，一般預設狀態是“等待處理”。
- 預設值
  針對所有名稱的其中一項為系統預設狀態
“職員設定”包含以下資料：
- 職員名稱
  “中英文”的自訂職員名稱，讓管理員以不同身份進行回覆。
- 預設值
  針對所有名稱的其中一項為系統預設狀態
注意事項：
- 我們已經預先設定了若干常用的名稱，如您仍覺不足，則可再新增希望使用的名稱。
- 請於“初始設定”時妥善設定，日後新增名稱是可以的，但切勿刪除已建立的名稱，這樣將引致已記錄的“支援服務記錄”不能對應。
- 上述名稱應採用簡短易理解的政策，切勿輸入長篇的說明。
針對“支援服務記錄”的動作：
- 編輯
  修改已經建立的“中英文”名稱、改變預設值。
- 刪除
  刪除已經建立的“中英文”名稱，己運作的商店不宜進行刪除動作
*** The above information is for reference only, Please seek independent technical advice if found necessary.
產品圖片處理
產品圖片處理

對於包裝精美的產品，實物和網上看到的圖片可能出現少許差別，而我們的系統預設主要產品圖片自動裁放及優化技術，每張上載到何服器的圖片會自動產生合符最佳效果的優化分圖，並非其他公司只改變圖片闊度及高度的原圖，所以在您上載圖片後再往商店主頁看到的圖片(經優化)是較美觀及低失真。

而我們建議您在數碼相機或圖片掃描器取得的圖片擋案，最好先把背景除去，這可利用一些圖像處理軟件如PhotoImpact或Photoshop等完成，上載的圖擋必須是JPEG或GIF格式。

雖然我們的系統能把上載的主要產品圖片優化及建立額外的縮圖(非主要圖片例如額外上載的附加圖片將不會進行優化及縮圖處理)，但仍建議先把欲上載的圖片自已修飾，這可有效減少儲存空間的佔用、節省訪問網站人仕下載整頁內容的時間、增強網站整體的美觀感等。

建議圖片符合以下規則：
- JPG (Jpeg擋案交換格式)
- 圖擋原尺吋少於640x480Pixel(像素)
- 原圖擋案體積少於120Kbyte
- 盡量調節原圖至較清晰及去除背景
- 所有圖片的尺吋及內含影像盡量保持比例一致
- 所有圖片的風格盡量相近
不建議但仍可使用的規則：
- GIF (圖型交換格式) (只能共存256種顏色)
- SWF (Flash向量動畫文件格式)
- 圖擋原尺吋少於800x600Pixel(像素)
- 原圖擋案體積少於300Kbyte
不應採用的規則：
- BMP (未被壓縮的點陣圖格式)
- PNG (攜帶型網路圖片格式)
- TIFF (標籤圖像文件格式)
- 圖擋原尺吋巨大 (闊度800Pixel以上)
- 原圖擋案體積巨大 (300Kbyte以上)
另外，如同其他檔案一樣，網站內使用的圖片“檔案名稱”應只由英文或數字組成，絕不可包含“中文”、“符號”、“空格”。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Products Additional Info
Products Additional Info

“附加產品資料”適合用於一些需要提供額外說明，或更詳盡產品規格的商品，這些附加的產品資料不會主動在“產品詳細頁”顯示，而是在該項產品的頁面展示含有連結的主題。

當顧客點擊該主題，隨即便會彈出另一個小型視窗並在視窗內顯示這些“附加產品資料”。

每項附加產品資料包含的資料：
- “中英文”主題 - 最多125個字元
- “中英文”內容 - 無限制內容，以“HTML”型式儲存及顯示，可加插圖片
新增附加產品資料：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“附加產品資料”
3. 點擊主螢幕的“增加”按鈕
4. 選擇產品的目錄
5. 選擇相關產品
6. 點擊主螢幕的下方的“增加”按鈕
7. 輸入相關資料
8. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
更改附加產品資料狀態：
- 附加產品資料
  點擊狀態列的“綠色”或“紅色”按鈕
針對附加產品資料的動作：
- 增加
  針對產品新增一筆附加資料
- 編輯
  修改已經增加的附加產品資料資料，例如更改“中英文”主題、“中英文”內容
- 刪除
  將該附加產品資料刪除，此刪除動作只針對附加產品資料，不會把原有產品刪除
注意事項：
- 每項產品不限“附加產品資料”的數量
- 這些只屬產品的額外資訊，不會影響產品的銷售條件及訂購過程
- “中英文”主題、內容需分別輸入
- 已經建立的附加產品資料可透過狀態改變成“顯示”或“不顯示”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Send E-Mail
Send E-Mail

“網上商店”系統內置電子郵件發佈功能，配合“電子郵件樣式”，您能向指定對像或所有會員，寄發具專業風範的郵件訊息。

這編指南介紹的細節，同樣適用於其他與“電子郵件”相關的功能，例如“購物訂單”、“現金積分”、“待確認會員”、“支援服務記錄”。

進入“寄電子郵件”管理：
1. 點擊主選單的“訊息中心/電子報”
2. 點擊左選單的“寄電子郵件”
每項“電子郵件”包含的資料：
- 寄給客戶
  從下拉選單挑選這封郵件的收件對像，例如“個別會員”、“個別群組”、“電子報訂閱者”、以及“所有會員”其中一種
- 通知客戶
  預設已經選取，若反選則郵件不會進行寄發
- 保留郵件副本
  選擇是否保留寄件副本，以便日後使用“電子郵件副本”工具進行回憶檢視
- 郵件語言
  請選擇這封郵件的語言，例如寄發對像是中國大陸，則應選用“中文簡體”，以便系統能寄出正確文字編碼的郵件和避免收件者出現亂碼
- 郵件主題
  該封郵件的簡短主題
- 郵件內容
  請在適當位置輸入郵件內容的細節
注意事項：
- 由於郵件的收件者可能是海外地區，所以務必關注郵件語言的正確性，例如對方是美國人士，您應選擇郵件語言為“英文”，以配合對方的郵箱文字編碼
- “郵件語言”的選擇，只為適應收件者郵箱的顯示問題，並不是您輸入的語句獲得自動翻譯，請勿混淆
- 郵件的預設範本，可通過“系統工具”裡“電子郵件樣式”的“由管理員寄『電子郵件』”進行修改
- 郵件若選擇保留副本，可通過“系統工具”裡的“電子郵件副本”進行回憶檢視
- 請勿更改郵件的預設範本“標籤”格式，這些“標籤”將根據系統設定的資料，正確顯示替代的文字於郵件內，例如[[EMAIL:SITE_NAME]]將被替代為您的“網站名稱”
- 一般的電子郵件，在寄出後系統不會追蹤收件者是否能順利接收及開啟檢閱
- 除“獨立套裝軟件”及“開發版軟件”，所有線上商店均屬共亨資源，一般繳付“月費”或“年費”租用型式的線上商店，寄送電子郵件的行動仍受“「電子郵件」政策及「電子郵件」限制是怎樣的？”一節所述，並請遵守我們的服務條款進行任何電子郵件操作的指引，意指大量寄出電子郵件時，您必需採用分批寄發，並在非繁忙時段進行，如違反我們的“電子郵件寄出”指引或服務條款，您的線上商店將在不另行通知情況下，被停止所有運作，敬請留意
- 我們嚴禁您寄發SPAM (垃圾郵件)，而且寄發SPAM (垃圾郵件)有可能觸犯法律，請在寄出電子報時了解收件者和對像是否願意收取您的訊息
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

Greylisting
Greylisting

Greylisting
Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
FrontPage
FrontPage

Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Upload
Upload

Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Domain name
Domain name

On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Internet
Internet

For the more general networking concept, see computer network, computer networking, and internetworking.

Visualization of the various routes through a portion of the Internet. Internet Portal
The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What Is Domain Redemption Period
What Is Domain Redemption Period

The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

Privacy Policy
Privacy Policy

Welcome to Focus Network Company (www.ec2biz.com) (Website), This website is owned and operated by "Focus Network Company".

Your privacy on the internet is of the utmost importance to us. At "Focus Network Company", we want to make your experience online satisfying and safe.

Because www.ec2biz.com gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

OUR COMMITMENT TO PRIVACY
Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customer's needs.

WHAT INFORMATION DO WE COLLECT?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
1. Personal Information You Choose to Provide
  
  CREDIT CARD INFORMATION
  If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
  - Name
  - Birthday
  - Mailing Address
  - Email Address
  - Credit Card Number
  - Home, Business, Mobile, Fax Phone Number
  - Business Information
  - Other Personal Information
  This will may be stored anywhere on our network and is passed via secure server directly to our processing partner to enable your transaction to be authorized.
2. WEB SITE USE INFORMATION
  Similar to other commercial website, our website utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customer's personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES?
We use website browser software tools such as cookies and web server logs to gather information about our website users browsing activities, in order to constantly improve our website and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

NOTICE OF NEW SERVICES AND CHANGES
Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email.

HOW DO WE SECURE INFORMATION TRANSMISSIONS?
When you send confidential personal credit card information to us on our website, a secure encryption technology, such as Secure Sockets Layer (SSL), which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website.

HOW DO WE PROTECT YOUR INFORMATION?
Information Security. We uses encryption technology, such as Secure Sockets Layer (SSL), to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

HOW CAN YOU ACCESS AND CORRECT YOUR INFORMATION?
You may request access to all your personally identifiable information that we collect online and maintain in our database by contact us.

DO WE DISCLOSE INFORMATION TO OUTSIDE PARTIES?
We will only disclose your information to other parties that require it for the purpose of fulfilling your order, such as Credit card, Visa and MasterCard. We do not share or sell your information.

WHAT ABOUT LEGALLY COMPELLED DISCLOSURE OF INFORMATION?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

WHAT ABOUT OTHER WEB SITES LINKED TO OUR WEB SITE?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other website are provided solely as pointers to information on topics that may be useful to the users of our website.

Modification
We may modify these terms by updating this posting. By using this website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.

You agree that in the event any portion of these website terms of use are found to be unenforceable, the remainder of these website Terms and Conditions shall remain in full force and effect.

Note
In the event of any inconsistencies between the English and Chinese version, the English version shall prevail.

CONTACT US
If you have any questions or concerns regarding this statement, you can contact www.ec2biz.com at . You can also write to us using the following address:

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPDig
PHPDig

PhpDig follows links like any web browser, to build the pages list to index.

Links can be in an AreaMap or frames. PhpDig supports relocations. Any syntax of HREF attribute is followed by Phpdig. Simple javascript links like window.open() or window.location() are followed too.

PhpDig does not go out the root site you define for the indexing (but see Domain Indexing option). Spidering depth is chosen by user.

All html content is listed, both static and dynamic pages. PhpDig searches the Mime-Type of the document.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPAds
PHPAds

phpAdsNew is an ad server written in PHP and allows you to place banners on your web- site and lets you manage your banners in a professional way. phpAdsNew is open-source which means you have access to the source code and licensed under the General Public License.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Avactis
Avactis

Avactis shopping cart is a software package that allows you to open an online store on the Internet.

It comprises two parts - a client side and an administrator side. The client side is your website as seen by visitors. The Avactis's client side allows the visitors to your site to browse products in the online store, select products and put them into the shopping cart, as in a conventional supermarket, and then pay for the selected products using a credit card or other payment options.

The Avactis's administrator side allows you to stock up the store with products, track orders and payments.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

Database and user naming syntax for PostgreSQL and MySQL
Database and user naming syntax for PostgreSQL and MySQL

Since we run a shared hosting environment, we have to uniquely identify your usernames to your account ONLY.

We do this by attaching your system user name and an underscore("_") before all the databases and users YOU create.

Example:
Your added a new database(or user) and your filled in the name: mydatabase
The Real Database Name: username_mydatabase
(e.g. C0801001234567_mydatabase)

* Where C0801001234567 replace your system user name.

This applies to ONLY your database name and database username, you password stays normal.

Database Server/Host Address
- If your script or program is going to be accessing our database locally, meaning it is stored on your account, the server/host address will always be: localhost
- Just like that, lowercase and one word.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Transferring your website to Focus Network Company
Transferring your website to Focus Network Company

Already hosted with another provider? Want to move your website to Focus Network Company?

This tutorial will outline the steps required to migrate your website and email accounts to your new account in Focus Network Company.
- Step 1 - Backup your files
  First of all, you need to download the site from your old host. You can do this in one of two ways:
  - Backup your site through Plesk
    If your old host uses Plesk, and the Backup feature is enabled, you can download your entire site in a couple of clicks.
  - Backup your site via FTP
    If your host does not use Plesk or they do not have the backup function enabled, then you should backup your site using FTP. Typically you need to connect to your website via FTP, download your www or public_html folder (the names for this folder differ; it is the folder that contains your website).
    
    The tutorials below will show you how to connect and transfer files using the popular free FTP client software.
    Download and install FTP client software, such as Filezilla, CuteFTP, WS_FTP
    Connecting to your website with FTP client software
    Transferring files to/from your website with FTP client software
- Step 2 - Backup and restore your MySQL databases
  If you do not have any MySQL databases, you can skip to Step 3.
  
  To transfer MySQL databases from your old host to Focus Network Company, there are two methods you can use:
  - Backup/Restore MySQL databases via Plesk
    This uses the same Plesk function as the file backup section does. you can backup your database in a couple of clicks.
  - Backup/Restore MySQL databases via phpMyAdmin
    If your host does not use Plesk/the backup function is disabled, you can backup and restore MySQL databases using phpMyAdmin. Follow the tutorials below for instructions on how to import and export MySQL databases in phpMyAdmin.
    How do I export or backup a MySQL Database
    How do I import a MySQL Database / Creating or Importing a Database
- Step 3 - Upload your files to your account
  Now you need to upload your files to your Focus Network Company account. If you backed up your files using the Plesk backup feature, you can upload them easily through your Plesk by following the tutorial above ("Restoring Data From Backup Archives").
  
  If you backed up your files using FTP, simply connect to your account using FTP client software and upload your files into the httpdocs folder.
- Step 4 - Create email address on your account
  Before you point your domain to your Focus Network Company account, its a good idea to create the email addresses through Plesk first. Simply create the email addresses you want on your account by following the tutorial below:
  How to setup Your Emails on PLESK Control Panel / Creating Mailboxes
- Step 5 - Point your domain to your account
  By this point your account with Focus Network Company should mirror your account at your current host; you should have uploaded your site files and MySQL databases and created your email accounts. Once you are sure you have completed all the steps above, its time to change the nameservers of your domain.
  
  Login to your domain control panel at your registrar and modify the nameservers for your domain to the ones we sent you in the welcome email.
  - Below are our DNS information:
    
    ns1.powersx.com
    ns2.powersx.com
  How to point my existing domain name to "Focus Network Company" server?
  
  Once you have done this, wait for your domain to propagate. This can take between 6-72 hours, depending on your location. To see if your domain has resolved correctly to your Focus Network Company account, type your domain name into the tool below and hit Lookup. On the next page scroll down to the Whois Record section. If the Focus Network Company nameservers are listed here, then your domain name has resolved.
  
  http://www.whois.sc
  
  Check your domain name is displaying correctly, and then proceed to the next step.
- Step 6 - Cancel your account at your old host
  Once you have updated your nameservers and your domain name has resolved correctly, you can cancel your account at your old host.
  
  Make sure you backed up all your files; getting data back after you have cancelled your service with a provider can be quite difficult.
- Congratulations, you have succesfully moved your website to Focus Network Company!
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Using FTP with Internet Explorer (IE)
Using FTP with Internet Explorer (IE)

Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

If your FTP requires a username and password, you will obviously need these before you begin.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do upload my website
How do upload my website

To upload your files with FTP you will need an FTP client.
User name and password are the same as the PLESK.
Upon connecting, you will see a list of the following directories:
- anon_ftp
  This directory is used for anonymous ftp upload/downloads.
- cgi-bin
  A directory for your cgi scripts.
- error_docs
  This directory holds the html error pages that you can customize for your needs.
- httpdocs
  This is the root of your website where you should put all website related files.
- httpsdocs
  This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.
- private
  This folder is for storing personal and private files and cannot be accessed by people using your website.
- statistics
  This directory is used for storing web statistics and logging information of your website and ftp service.
- subdomains
  This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.
- web_users
  This directory is for webusers you created in your plesk desktop.
The httpdocs is where your web page files has to be placed.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to PHP - How to switch off safe_mode for website
PHP - How to PHP - How to switch off safe_mode for website

To switch off safe mode in Plesk on your hosting account:
1. Logging In to Plesk control panel.
2. Navigate to the domain in Desktop.
3. Click on the Setup icon.
4. Scroll down the page to Services section
5. Make sure PHP is checked but Safe mode on is UNCHECKED
6. Click the button labled OK
Done! The website will now be running PHP with safe mode off.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Are you able to send emails but not receive?
Are you able to send emails but not receive?

Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Eudora 6 For PC Email Tutorial
Eudora 6 For PC Email Tutorial

In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Eudora, which is available for PC and MAC.
Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
POP3, IMAP4 and SMTP settings information
POP3, IMAP4 and SMTP settings information

Below you can find common setting for Outlook, Outlook Express, Windows Mail and Mozilla Thunderbird.
- User ID:
  user@yourdomain.com
- Password:
  Your Password
- POP3 Server:
  mail.yourdomain.com port 110
- SMTP Server:
  mail.yourdomain.com port 25 (POP before SMTP Authorization)
- SMTP Server:
  (Special Submission)
  mail.yourdomain.com port 587 (SMTP Authorization)
- IMAP4 Server
  mail.yourdomain.com port 143
* where yourdomain.com is your domain name.

Attention
- The setting is not applied to WebMail.
- With POP before SMTP authorization, once a user has successfully authenticated to the POP server, user is permitted to receive and send e-mail through the mail server for the next 60 minutes.
- With SMTP authorization, your mail server requires authorization if the e-mail message must be sent to an external address. Your mail server supports LOGIN, CRAM-MD5 and PLAIN methods of SMTP authorization.
- If you can't send mail via port 25 due to blocks imposed by your ISP, you can enable the special submission port (587) within our server pretty easily.
- Domain name and server name must contain only lower case characters because the domain name system is case insensitive.
- Password are case sensitive.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on iPhone & iPad Mobile Device
How to setup your email account on iPhone & iPad Mobile Device

Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

Currently tested devices are:
- Apple iPhone 3
- Apple iPhone 3GS
- Apple iPhone 4
- Apple iPad
- iPad2
- Apple iPod touch
- Apple iOS 3
- Apple iOS 4
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Mozilla Thunderbird For Mac OSX Email Setup Tutorial
Mozilla Thunderbird For Mac OSX Email Setup Tutorial

In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Google 7.68 Terabits Per Second Cable
Google 7.68 Terabits Per Second Cable

Search giant finalizes plan for Pacific fiber being ran.

The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
「.tel」域名時代來臨，勢成全球電話簿

「.tel」域名時代來臨，勢成全球電話簿

所有個人或企業，於2009年2月3日起可以註冊「.tel」域名，作為對外溝通的渠道。這新域名特別針對流動上網，據報道，美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

「.tel」域名的特點是讓企業將所有聯繫方法，如電話、傳真、電郵等放在「.tel」，讓網民更方便與企業聯絡，甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息（Instant Messaging）工具、博客平台甚至語音電話（VoIP）服務等低成本通信渠道來降低其成本，從而做到既省錢又能加強客戶服務。

「.tel」域名不同其他網域名稱的部分，在於不需有自己的IP，就能直接有完整網頁的呈現，並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存，並同時被大眾所查閱，在透過其他常用軟體的支援下，點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

Telnic表示，他們會以「先到先得」的方式處理申請，預計一些極具吸引力的域名將很快會被搶購一空。

全球網民在香港時間2009年2月3日23時起，就可到Telnic的網站 http://telnic.org 登記，每個.tel域名售300美元，為期3年，之後每年20美元。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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「.tel」域名時代來臨，勢成全球電話簿

微軟證實Hotmail個人資料遭竊取