29 Jul, 2015
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Glossary

  • Download

    Download


    download is to receive data from a remote system, such as a HTTP, FTP server, or other similar systems. A download is any file that is offered for downloading or that has been downloaded.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Internet Protocol

    Internet Protocol


    Internet Protocol (IP) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP)—in simpler terms, a computer address. Any participating network device—including routers, computers, time-servers, printers, Internet fax machines, and some telephones—can have their own unique address.

    An IP address can also be thought of as the equivalent of a street address or a phone number (compare: VoIP (voice over (the) internet protocol)) for a computer or other network device on the Internet. Just as each street address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a specific computer or other network device on a network.

    IP addresses can appear to be shared by multiple client devices either because they are part of a shared hosting web server environment or because a proxy server (e.g., an ISP or anonymizer service) acts as an intermediary agent on behalf of its customers, in which case the real originating IP addresses might be hidden from the server receiving a request. The analogy to telephone systems would be the use of predial numbers (proxy) and extensions (shared).

    IP addresses are managed and created by the Internet Assigned Numbers Authority (IANA). The IANA generally allocates super-blocks to Regional Internet Registries, who in turn allocate smaller blocks to Internet service providers and enterprises.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2C (Business-to-consumer)

    B2C (Business-to-consumer)


    B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

    The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

    In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Domain name

    Domain name


    On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

    Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Encryption

    Encryption


    encryption is the process of obscuring information to make it unreadable without special knowledge, sometimes referred to as scrambling. Encryption has been used to protect communications for centuries, but only organizations and individuals with an extraordinary need for secrecy had made use of it. In the mid-1970s, strong encryption emerged from the sole preserve of secretive government agencies into the public domain, and is now used in protecting widely-used systems, such as Internet e-commerce, mobile telephone networks and bank automatic teller machines.

    Encryption can be used to ensure secrecy, but other techniques are still needed to make communications secure, particularly to verify the integrity and authenticity of a message; for example, a message authentication code (MAC) or digital signatures. Another consideration is protection against traffic analysis.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to receive emails but not send?

    Are you able to receive emails but not send?


    If you can receive mail but aren't able to send this means one thing.....

    There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

    Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

    The reason they do this is to prevent you from using their internet connection for spamming purposes.

    You will still be able to send emails, but only by using your ISP'S outgoing mail server.
    Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
    For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

    If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • POP3, IMAP4 and SMTP settings information

    POP3, IMAP4 and SMTP settings information


    Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

    TypeNameInformationPort
    UsernameLogin Nameuser@yourdomain.com (example)--
    PasswordPasswordX0CeFt6EMGfOMm5Q (example)--
    POP3Incoming Servermail.yourdomain.com (example)110
    POP3S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)995
    IMAP4Incoming Servermail.yourdomain.com (example)143
    IMAP4S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)993
    SMTPOutgoing Servermail.yourdomain.com (example)25
    SMTP SubmissionOutgoing Servermail.yourdomain.com (example)587
    SMTPS (SSL/TLS)Outgoing Secure Servermail.yourdomain.com (example)465


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • PinnacleCart

    PinnacleCart


    Pinnacle Cart is an extremely powerful php shopping cart and website builder application. Designed from marketing perspective, this eCommerce application is feature-packed, robust, scalable and easy to use.

    Pinnacle Cart is the clear choice for serious merchants focused on rapidly and cost effectively deploying, managing and growing a successful web-based business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Daily Automatic Backup

    Daily Automatic Backup


    Focus Network Company uses a separate harddrive../backup drive on all servers that each day on AM 3:00, all data gets backed up to that drive.

    Data will be kept for 12-24 hours and it's for internal use only. To learn more for your own backup, please visit "Plesk User's Guide".

    We do not guarantee and are not liable for the integrity of your data.

    It is YOUR RESPONSIBILITY to make sure you have your sites backed up on your local machine. This includes databases etc. Please make sure you cover yourself with backups for all sites on our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GeekLog

    GeekLog


    GeekLog was originally developed for the Security Geeks web site and was originally authored by Jason Whittenburg. In early 2001, Jason decided it was time to devote his time to other things and the project has since been maintained by Tony Bibbs who uses Geeklog to run Iowa Outdoors. Geeklog is bona fide open-source software and has been released under the GNU GPL for use by others. Configuring GeekLog is meant to be an easy process though it will require you to have access to several components of your system.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • TUTOS

    TUTOS


    Tutos is the short name for the ultimate team organization software

    Tutos, that is technically mainly a database and a web browser (apache). Bound together by a lot of scripts written in php.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Xaraya

    Xaraya


    Xaraya delivers the requisite infrastructure and tools to create custom web applications that include fully dynamic multi-platform Content Management Solutions (CMS).

    Xaraya's modular, database independent architecture introduces tools that separate form, function, content, and design with on-the-fly extensions allowing greater control and versatility.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Support Tickets

    Support Tickets


    “支援服務記錄”能提供高效率、管理簡易的雙向溝通環境,比一般只依靠電子郵件進行通信的模式不同。

    當顧客(查詢者)需要向店主查詢問題的時候,只要直接在“聯絡我們”的頁面輸入個人資料及問題的內容,簡單地點擊“寄出”,系統便會記錄該項查詢,並且即時向“查詢者”及管理員發出確認郵件。

    當管理員知悉及回覆查詢後,系統便會記錄往後的答覆,並同時發出電郵通知“查詢者”,而“查詢者”可點擊郵件內的連結,再次到達您網站的“聯絡頁”檢視管理員的回覆細節,“查詢者”亦可在需要時在“聯絡頁”提出“回應”。
    整個查詢過程,“查詢者”均可隨時隨地在“聯絡頁”辦理所有查詢、檢視、回應,系統亦會將每一項查詢主題的來龍去脈一一記錄,以便管理員掌握這些客戶服務中的資訊。

    支援查詢的範圍主要可針對“一般查詢”、“產品查詢”、“訂單查詢”等等,這些查詢的記錄必需是經由“聯絡頁”處理,凡經其他途徑例如電子郵件、電話處理的情況下,這項功能是沒法記錄的。

    這份指南將介紹“支援服務記錄”中的各項設定。

    “部門設定”包含以下資料:
    • 查詢部門名稱
      “中英文”的自訂部門名稱,供“查詢者”提出針對部門的選擇,亦提供“管理員”回覆時的所屬部門選擇。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    “重要程度設定”包含以下資料:
    • 重要程度名稱
      “中英文”的自訂重要程度名稱,供“查詢者”提出針對重要性的選擇。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    “查詢狀態設定”包含以下資料:
    • 查詢狀態名稱
      “中英文”的自訂查詢狀態名稱,讓雙方知悉查詢項目的處理狀態、流程,一般預設狀態是“等待處理”。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    “職員設定”包含以下資料:
    • 職員名稱
      “中英文”的自訂職員名稱,讓管理員以不同身份進行回覆。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    注意事項:
    • 我們已經預先設定了若干常用的名稱,如您仍覺不足,則可再新增希望使用的名稱。

    • 請於“初始設定”時妥善設定,日後新增名稱是可以的,但切勿刪除已建立的名稱,這樣將引致已記錄的“支援服務記錄”不能對應。

    • 上述名稱應採用簡短易理解的政策,切勿輸入長篇的說明。

    針對“支援服務記錄”的動作:
    • 編輯
      修改已經建立的“中英文”名稱、改變預設值。

    • 刪除
      刪除已經建立的“中英文”名稱,己運作的商店不宜進行刪除動作


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Configuration

    E-Mail Configuration


    我們的“網上商店”系統,需要利用多個電郵地址進行各種跟顧客溝通的用途,亦需要透過電子郵件向您通知運營狀況。

    一般情況下,我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址,若您需要增加額外的電郵地址,可透過這份指南介紹的步驟進行管理。

    這份指南介紹的電子郵件設定,不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

    “郵件賬號”包含以下資料:
    • 登入賬號
      登入賬號必需是英文細寫和數字,其中可使用的符號是“.”、“-”、“_”,例如賬號是“abcd88”,則電郵地址便是“abcd88@yourdomain.com”

    • 密碼
      密碼必需由六至十五個“英文”或“數字”組成,英文的大小楷視為不同,其中切勿包含登入賬號,組合亦不能過份簡單

    • 確認密碼
      再一次輸入密碼作確認

    針對“郵件賬號”的動作:
    • 刪除
      將“郵件賬號”及內裏的郵件徹底刪除

    注意事項:
    • 電子郵件屬私人擁有的,切勿向他人透露登入資料,而登入資料亦應妥善保管

    • 基於保安理由,建議每六個月變更一次登入密碼

    • 修改已建立的郵件賬號的設定及更改密碼,請利用“網路郵局”或“PLESK控制台”

    • 我們不會向您索取郵件賬號的資料,並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Database Backup

    Database Backup


    對於“電子商務”系統的持續運作,均依賴可靠而穩定的“資料庫”記錄所有的資料,而每當頁面的取存、顧客的各種動作、以及管理員的日常維護,都會改動“資料庫”中相關的資料表。

    由於“資料庫”的內容隨著各種的“讀”、“寫”、“比較”、“搜查”,都會不停地改變,所以備份的工作將顯得十分重要。

    我們的系統已經內置每天備份“資料庫”的功能,管理員一般無需刻意處理,但是備份點只會在每日指定時間,由系統自動執行,所以只會備份執行當時之前的資料,而未到下次的備份之間將存在一些不可預知的風險。

    所以我們建議管理員每次進行商店的維護或較大規模的增減資料工作前,以手動方式進行備份及下載備份檔,可確保維護出錯時前得到修復的機會。

    “資料庫”的備份,只針對文字及數值的資料,任何檔案、圖片、以及客戶上載的檔案將不會在此得到備份。

    其他如系統檔案等,備份的工作將由伺服器在例行備份時處理,但這些備份檔我們不會提供給客戶下載保留服務。

    進入“資料庫備分”管理:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“資料庫備分”

    3. 選用主螢幕的合適功能

    針對“資料庫備份”:
    1. 點擊主螢幕的“備份”按鈕

    2. 選擇是否備份後下載檔案,如只儲存在伺服器端,將會佔據儲存空間

    3. 如資料龐大,備份時間將會稍長,請耐心等候,備份未完成前切勿處理其他維護工作

    針對“資料庫回存”:
    1. 點擊主螢幕的“回存”按鈕

    2. 上載在您電腦內的備份檔案

    3. 或選擇伺服器端的備份檔案後,點擊“回復資料庫”

    4. 如資料龐大,回存時間將會稍長,請耐心等候,回存未完成前切勿處理其他維護工作

    針對伺服器端“備份檔案”的動作:
    • 回復資料庫
      選擇合適的伺服器端檔案進行回復

    • 刪除
      將伺服器端檔案刪除

    注意事項:
    • 在已知的問題中,龐大的資料庫可能無法順利進行“備份”或“回存”,若在必須的情況下,請通知我們為您處理

    • 下載後的“備份檔”應保留完整狀態,不應修改或增減內容,否則無法進行回存


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter

    Newsletter


    “電子報”系統有別於一般的電子郵件行銷方式,由於使用電郵發放訊息,往往無法追蹤收件人是否已經檢閱內客,以至不能掌握宣傳訊息的有效性,而且通過普通電子郵件,較難建立精美的內容,同時也無法為每封電郵通訊附帶大量圖片。

    而我們的“線上商店系統”則內建設計貼心、使用簡易的“電子報”系統,除方便管理外,更具備以下特點:
    • 使用模版技術,為每項電子報提供不同的風格,而且模版由重復套用,省減每次重新設計的煩惱

    • 只要準備“電子報主題”、“標題內容”、“選擇產品”、“頁底內容”文字等,即可輕鬆建立全新的電子報

    • 系統提供簡易的產品挑選方式,無需再逐項貼圖、建立連結

    • 產品排列具備每行展示一件至三件的選擇,靈活而容易觀看

    • 每項電子報可重復發佈,並且具備發佈數量與實際檢視的比率追蹤

    • 以電子郵件寄出的電子報只包含文字內容及HTML,其他圖片仍儲存於伺服器,所以每封電子報的檔案體積十分細,不會過份佔據收件者的郵箱空間,並能有效快速開啟郵件

    • 每封電子報可附加取消訂閱的超連結,讓收件者自由選擇使用,避免引致收件者帶來煩惱



    進入“電子報”管理:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“電子報”

    透過浮動按鈕到達不同區域:
    • 電子報內容
      建立或編輯每項電子報的內容,選擇適合的模版

    • 電子報模版
      編輯修改內建的模版,或輸入自已設計的模版

    • 寄電子報
      向適合對像寄出電子報,或繼續寄出尚未完成寄送行動的電子報

    每項“電子報”內容包含的資料:
    • 選擇模版
      選擇一款內建或自定的電子報模版

    • 電子報主題及語言
      輸入電子報的主題,例如“夏日新款衣服大減價”,並選擇該份電子報的語言

    • 電子報標題內容
      輸入電子報的標題內容文字或自訂HTML,此部份內容可按需要使用,標題內容在模版的對應標籤是[[NEWSLETTER:HEADER]]

    • 選擇內容

      選擇以下其中一種主要內容,此部份內容可按需要使用,標題內容在模版的對應標籤是[[NEWSLETTER:CONTENT]]
      • 新品介紹
        從列表挑選合適推廣的最近新增的產品

      • 特價品介紹
        從列表挑選合適推廣的特價的產品

      • 自選產品介紹
        從列表挑選合適任何產品

      • 自訂內容
        輸入合適的文字或HTML內容

    • 電子報頁底內容
      輸入電子報的頁底內容文字或自訂HTML,此部份內容可按需要使用,標題內容在模版的對應標籤是[[NEWSLETTER:FOOTER]]

    “電子報”模版適用的“標籤”:
    如果您對內建模版不滿意,或希望使用自建的模版,請使用以下專用“標籤”加插在適當的HTML位置內
    • [[NEWSLETTER:LOGO]]
      您的商店標緻圖片,這圖片跟展示於“線上商店”的標緻相同,而設定位置在“網站樣式總管”的“網站資源”裡

    • [[NEWSLETTER:TITLE]]
      電子報主題

    • [[NEWSLETTER:CURRENT_DATE]]
      當前的日期

    • [[NEWSLETTER:HEADER]]
      電子報標題內容

    • [[NEWSLETTER:CONTENT]]
      您選擇的“新品介紹”、“特價品介紹”、“自選產品介紹”、“自訂內容”其中一種內容

    • [[NEWSLETTER:FOOTER]]
      電子報頁底內容

    • [[NEWSLETTER:SITE_NAME]]
      您的網站名稱

    • [[NEWSLETTER:COMPANY_NAME]]
      您的公司名稱

    • [[NEWSLETTER:COMPANY_ADDRESS]]
      您的公司地址

    • [[NEWSLETTER:HOME_URL]]
      您的線上商店網址

    • [[NEWSLETTER:COMPANY_TEL]]
      您的公司聯絡電話號碼

    • [[NEWSLETTER:COMPANY_FAX]]
      您的公司傳真機號碼

    • [[NEWSLETTER:COMPANY_SERVICE_TEL]]
      您的客戶服務電話號碼

    • [[NEWSLETTER:READ_LINK]]
      讓收件者在不能閱讀郵件的情況下,可點擊這超連結到達您網站檢視電子報的線上版本

    • [[NEWSLETTER:UNSUBSCRIPTION_LINK]]
      讓收件者取消訂閱及接收電子報的超連結

    自訂或修改電子報模版配合標籤的HTML例子:









    [[NEWSLETTER:READ_LINK]]



























    [[NEWSLETTER:LOGO]]

    [[NEWSLETTER:TITLE]] [[NEWSLETTER:CURRENT_DATE]]
    [[NEWSLETTER:HEADER]]
    [[NEWSLETTER:CONTENT]]
    [[NEWSLETTER:FOOTER]]
    Copyright c [[NEWSLETTER:SITE_NAME]]
    [[NEWSLETTER:UNSUBSCRIPTION_LINK]]


    自訂或修改電子報模版的圖片路徑例子:
    所有在電子報顯示的圖片,必需正確上傳至伺服器,否則收件者將無法檢視。

    針對“電子報內容”的動作:
    • 編輯
      修改已經建立的電子報資料,例如更改主題名稱、轉換宣傳的產品

    • 刪除
      將電子報的內容、追蹤記錄、線上檢視版本刪除,此動作不會影響已成功寄出的電子報郵件

    針對“電子報模版”的動作:
    • 編輯
      修改內建的預設電子報模版風格,或修改自建電子報模版風格

    • 刪除
      將修改過的預設電子報模版回復原狀,或刪除自建電子報模版

    針對“寄電子報”的動作:
    • 繼續未完成的寄送
      進行繼續寄送先前因某種原因未完成的電子報

    • 已完成寄送
      該次寄送行動已全部完成,沒有其他可執行的動作

    注意事項:
    • 制作完成的電子報,在正式寄出前,應先預覽效果,以及向自已寄出一封測試郵件,確認無誤後才進行正式寄送

    • 強列建議使用內建的預設電子報模版,可令制作電子報過程更輕鬆簡單

    • 由於設置“自訂電子報模版”及修改“預設電子報模版”的HTML屬進階功能,若設置出錯,將令電子報不能正常顯示,所以強列建議由專業及具經驗者進行,而我們並不提供上述的免費支援服務

    • 除“獨立套裝軟件”及“開發版軟件”,所有線上商店均屬共亨資源,一般繳付“月費”或“年費”租用型式的線上商店,寄送電子報的行動仍受“「電子郵件」政策及「電子郵件」限制是怎樣的?”一節所述,並請遵守我們的服務條款進行任何電子郵件操作的指引,意指大量寄出電子郵件時,您必需採用分批寄發,並在非繁忙時段進行,如違反我們的“電子郵件寄出”指引或服務條款,您的線上商店將在不另行通知情況下,被停止所有運作,敬請留意

    • 由於寄發SPAM (垃圾郵件)有可能觸犯法律,請在寄出電子報時了解收件者和對像是否願意收取您的訊息,並必需在電子報內包含取消訂閱的方法及標籤


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Start Building Your Storefront

    Start Building Your Storefront


    Ec2Biz的「網上商店系統」的系統具備很多現時在電子商務上適用的方案,而且整合了大量獨特的功能,讓您在運營線上銷售的過程得到最高回報,而且我們的系統不斷加以改良。

    經過歷年的客戶反影後,現在的軟件版本已較前的更易操作,而且改善了控制介面,讓您無論進行初始設定或是日常操作,都可感覺輕鬆快捷。

    為了讓您能更快捷地進行「初始設定」,我們特意整理了這份指南,以一步一步的指引,向您介紹適用的設定程序。

    對於整過系統來說,「初始設定」顯得非常重要,因您輸入的資料將會被套用到各種普通或進階功能裏,所以請參照下述步驟逐點完成設定。
    1. 系統設定
      1. 網站資料
        網站“中英文”主題、簡介、關鍵字

      2. 公司資料
        公司“中英文”名稱、地址,聯絡、號碼、客戶服務、傳真電話號碼,電子郵件,負責人名稱

      3. 通知資料
        接收查詢通知方式、手機短訊接收號碼、貨量不足通知、顧客心聲通知、新會員參加通知

      4. 數位憑証資料
        (如適用) - 憑証發行機構、憑証域名、憑証編碼

    2. 客戶設定
      1. 新會員的預設群組
        客戶批核選擇、觀看售價選擇、告知好友選擇

      2. 新會員優待
        新會員獲贈現金積分、電子禮券

      3. 現金積分系統
        啟用選擇、使用規則

    3. 商店店面設定
      1. 網站模板選擇
        使用預設或修改、上載設計模板

      2. 樣式表選擇
        使用預設或修改字型顏色、大小、位置

      3. 顯示項目
        選擇適用的顯示方式、版面區塊

      4. 邊框設定
        選擇適用的「版面區塊」邊框

    4. 建立產品目錄分類
      頂層目錄、副目錄、副分類目錄,新增品牌列表


    5. 加入產品名單
      1. 新增產品欄位
        預先設定產品資料統稱,例如:衣服尺碼、材質、產地

      2. 逐件輸入產品
        產品“中英文”名稱、說明、型號、數量、重量、選擇上載圖片

      3. 大量新增產品
        上載產品CSV檔案、上載經打包壓縮產品圖片 (進階功能,不建議初始設定時使用)

    6. 貨運管理設定
      1. 本地貨運
        選擇適用於本地的方式,修改運費

      2. 海外貨運
        選擇適用於海外的方式,修改運費

    7. 金流收款設定
      1. 信用咭付款閘道
        申請適用的付款閘道服款務,輸入服務使用者資料

      2. 銀行入帳付款
        輸入“中英文”銀行名稱、帳戶號碼

      3. 郵寄支票付款
        輸入“中英文”收款者名稱、地址

    8. 完成初始設定


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • MySQL - How do I create a MySQL backup?

    MySQL - How do I create a MySQL backup?


    There are easy ways to go about backing up your MySQL databases.

    Backup using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Login to your Plesk control panel.
      (e.g. https://yourdomain.com:8443)
    2. Choose and click your domain name.
    3. Click the Databases icon.
    4. Choose and click your database to want to backup.
    5. Click the DB WebAdmin Icon.
    6. On the pop-up window, you will see the screen of phpMyAdmin.
    7. Click the database name on left side.
    8. Click the hyperlink of Export Tab.
    9. Click the Select ALL link shown in gray. The check Save as file and click GO.
    10. You will be asked to save the .sql file to the hard drive. Click Save.
    11. Choose the location to save to and click Save. Your database has now been exported.
    12. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to check the PHP settings on the hosting server?

    PHP - How to check the PHP settings on the hosting server?


    A very easy way of doing this is to create a file named "check_info.php" or "check_info.php5".

    Insert the following line in it:

    <? phpinfo(); ?>

    Then run this file in your domain, i.e. http://www.domainname.com/check_info.php

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Using FTP with Internet Explorer (IE)

    Using FTP with Internet Explorer (IE)


    Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

    If your FTP requires a username and password, you will obviously need these before you begin.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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