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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Linux Web Hosting

  • Plesk 11 Administrator’s Guide

    Plesk 11 Administrator’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    This guide is intended for server administrators who are going to manage Parallels Panel 11 and Customer and Business Manager. This document also includes instructions about offering Web Presence Builder in the Try and Buy (or trial) mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to parse .php files as PHP5

    PHP - How to parse .php files as PHP5


    By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

    All files extension in .php, .php3, and .php4 are handled by PHP4.
    All files extension in .php5 are handled by PHP5.

    If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

    AddHandler fcgid-script .php

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do you set a website default page to something other than index.html

    How do you set a website default page to something other than index.html


    Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

    DirectoryIndex filename.html

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Default home page priority

    Default home page priority


    The filename below is the order of priority which the web hosting will read as the website index (default/main) page.

    1. index.php
    2. index.html
    3. index.htm
    4. index.shtml
    5. index.cfm (Option)

    If you need to change a site or directory default page, you can do so see: How do you set a website default page to something other than index.html.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • Web Page Design Tips

    Web Page Design Tips


    Your web sites appearance says a great deal about you or your company. If you are looking for some ideas about how to make great web sites, these are a couple of good places to start.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • WordPress

    WordPress


    WordPress is a state-of-the-art publishing platform with a focus on aesthetics, web standards, and usability. WordPress is both free and priceless at the same time.

    More simply, WordPress is what you use when you want to work with your blogging software, not fight it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GTCHAT

    GTCHAT


    GTChat is a fast and comfortable webchat application. Due to use of server push technology and working without a database like mySQL it uses only little server resources, which of course won't affect the performance. Some users have problems with server push because of their proxy servers. For those users there is also a client pull mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • VideoDB

    VideoDB


    VideoDB is a database to manage your personal video collection.

    It's mainly designed for videofiles but you can also put your DVDs and VHS tapes in it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2evolution

    B2evolution


    b2evolution is a powerful blog tool you can install on your own website.

    It includes all the features of traditional blog tools, and extends them with evolved features such as file & photo management, advanced skinning, multiple blogs support as well as detailed user permissions...
    Not to mention third party plug-ins!

    Plus, it's free, open-source (GPL), it runs on virtually any webserver featuring PHP+MySQL and it's available in many languages!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • URL

    URL


    A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FrontPage

    FrontPage


    Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

    One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SPAM

    SPAM


    Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

    Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML

    HTML


    short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

    HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I access my webmail (Check emails using a browser)?

    How do I access my webmail (Check emails using a browser)?


    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    Login details are your email address and password you setup in your control panel.
    This is the perfect Webmail program, which comes with all our web hosting plans, so you can access your emails anywhere in the world.
    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    Horde offers many of the features available in pc email clients like Outlook Express. Some of the features include:
    • Compose and send emails

    • Read your incoming mail

    • Email search facility

    • Address book

    • Calendar and events

    • Save work as a draft

    • Task lists

    • Create folders for storing your mail


    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    The login name is the full email address i.e. you@yoursite.com and the password is the one you setup when you created the email in PLESK.

    Login details are your email address and password you setup in your PLESK control panel or Online E-Store System.
    If you also use an email client like Outlook Express to check your mail and still want to access the mail with Horde, make sure you check the option to leave mail on the server. If you fail to do this, all your mail will be downloaded to your email client and won't be accessable via webmail with Horde. Please be aware though that leaving your emails on the server will increase your used disk space as well.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 100 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Purchase Order

    Purchase Order


    “訂單管理”是整套網上業務的核心之一,為了能讓日常的管理更有效率,請您細心閱讀這份指南。

    當會員從“網上商店”挑選了有興趣的產品,並把產品放入“購物車”後,便可進行結帳,在顧客完成幾個步驟後,包括“選擇貨運方式”、“選擇付款方式”、以及最後確認無誤後,按下“確認”並完成訂購程序,系統便會把訂購資料記錄,並且向顧客及管理員發出訂購確認通知。

    這時管理員便需要盡快處理,以便讓顧客能知悉訂單狀態。一般情況下,我們建議管理員每天最少檢查和處理一次“訂單記錄”,日常亦需關注一些未完成的訂單。

    進入“購物訂單”管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“購物訂單”

    3. 選擇相關訂單

    訂單型式:
    • 已記錄的訂單
      完成所有訂購流程的訂單

    • 待完成的訂單
      未完成訂購流程的訂單,主要是線上付款未交易成功,管理員可根據需要手動確認

    針對購物訂單的“浮動按鈕”:
    • 處理訂單
      針對更新訂單的每一個處理狀態,讓系統記錄,並選擇是否透過“電子郵件”和“手機短訊”通知顧客。

      • 更新狀態
        選擇一項適合的狀態名稱

      • 備註
        若有需要,可輸入有關該項訂單的備注,亦可選擇是否向顧客通知

      • 積分
        檢視該項訂單顧客可獲得的“現金積分”,可選擇是否批核這些積分給顧客

      • 產品寄出日期
        若有寄出的日期,可點擊“日曆”按鈕選擇日期

      • 產品送貨日期
        若有送貨的日期,可點擊“日曆”按鈕選擇日期

      • 貨運參考編號
        若有貨運編號,例如“郵政編號”、“速遞編號”、“掛號通知”

      • 電郵通知訂單更新
        選取後系統會透過電腦通知顧客

      • 短訊通知訂單更新
        選取後系統會透過手機短訊通知顧客

      • 郵件語言
        請選擇適合顧客的語言,例如知悉顧客是歐美地區,則選擇“英文”

      • 保留郵件副本
        若選擇了電郵通知,可將更新電郵副本保留,供日後需要時參考

    • 訂單資料
      管理員可檢視這項訂的所有資料。

      • 訂購產品資料
        訂單的訂購產品資料、售價、小計、運費、優惠金額、應收總計

      • 訂單基本資料
        訂單的日期、編號、顧客名稱及群組、類型、顧客的IP及國家

      • 訂購客戶資料
        訂單的顧客資料

      • 訂購貨運資料
        根據顧客要求的貨運資料

      • 訂購帳單資料
        根據顧客要求的帳單資料

    • 狀態記錄
      由“下”至“上”的訂單狀態處程過程記錄。

      • 新增日期
        記錄狀態的日期

      • 郵件通知客戶
        有否透過電郵通知顧客

      • 短訊通知客戶
        有否透過手機短訊通知顧客

      • 狀態
        處理的狀態

      • 備註欄
        “付款閘道傳回訊息”、“顧客結帳時輸入的備注”,“管理員更新時輸入的備注”

    • 列印 - 列印這項訂單的收據

    新進訂單通知方式:
    • 顧客
      “電子郵件”

    • 管理員
      “電子郵件”、“手機短訊”、“傳真文件”

    更新訂單狀態通知:
    • 顧客
      “電子郵件”、“手機短訊”

    針對訂單的動作:
    • 編輯
      更新訂單的狀態、產品貨運資料、向顧客發出通知

    • 刪除
      刪除“錯誤”、“過久未完全”、“重複的訂單”

    • 資訊
      檢視訂單的資料

    注意事項:
    • 系統被記錄的訂單並不表示成功收取貨款,如果您的訂單是透過付款閘道收款,請登入付款閘道供應商的帳戶,並確認款項收妥方可處理產品的付運

    • 請細心核對每項訂單的資料,包括顧客資料、要求的貨運地點、帳單資料等,若有需要,請跟顧客聯絡以確認資料無誤,並且在產品付運前確保已收妥貨款

    • 建議在接到新訂單後,若資料無誤,保留二十四小時後才處理付運,因中途若出現問題也有機會處理

    • 如訂單透過線上付款閘道收款,請比對客戶的IP國家與訂購者國家是否一致,或利用付款閘道供應商的工具檢視國家地區資料,若有懷疑,請參考付款閘道供應商的指引向顧客索取身份証明的文件,以減少網上詐騙帶來的損失

    • 在一般情況下,“待完成的訂單”是顧客在結帳時系統預先記錄該訂單資料,若順利完成線上付款交易,將自動轉為“已記錄的訂單”,但若顧客沒有完成線上付款或過程中出現問題,則訂單型式仍處於“待完成的訂單”,如檢查線上付款無誤,管理員應手動進行確認


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Administer Groups

    Administer Groups


    我們的“線上商店”系統,允許業務由多個管理員進行維護,而且可設定一些權限,讓指定的管理員只可執行獲受權的區域。

    如需設定其他管理群組,請先完成這編指南的“管理員群組”,再參考上一節介紹的“管理員設定”。

    進入“管理員群組”:
    1. 點擊主選單的“系統管理員”

    2. 點擊左選單的“管理員群組”

    每項“管理員群組”包含的資料:
    • 管理群組名稱
      簡短的群組名稱,最多32個字元(必需輸入),例如“Top Administrator”

    每項“權限設定”包含的資料:
    • 區域和項目選擇
      根據該群組選擇合適的執行區域

    新增“管理員群組”:
    1. 點擊主螢幕的“增加”按鈕

    2. 輸入簡短的群組名稱

    3. 完成後點擊“增加”按鈕

    4. 在主螢幕點擊剛才建立的群組的“權限設定”

    5. 選擇合適的執行區域

    6. 點擊“儲存”按鈕

    注意事項:
    • 切勿刪除我們預先設定的“最高權力”管理員群組,否則在群組限制下,業務擁有者可能無法再進入一些被限制的區域,如不小心刪除而需我們重設這種管理員,需向我們繳付設定費。

    • 除“獨立套裝軟件”及“開發版軟件”外,我們擁有登入您的管理系統任何區域的權力,以便提供技術咨詢和系統升級修正。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Files Manager

    Files Manager


    “檔案總管”能讓您上載各類檔案文件,由於我們的“網上商店”系統未有提供FTP功能,所以便需透過“檔案總管”進行“上載”、“下載”、以及檔案的管理。

    您能上載一些檔案文件或網頁文件供顧客瀏覽。

    進入“檔案總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“檔案總管”

    “檔案總管”包含的資料:
    • 檔名
      必需以英文或數字組成,其中可包含的符號只有“-”、“_”,其他符號、空格、中文字等皆不應存在

    • 資料夾
      存放檔案的目標位置

    • 網址連結
      上傳檔案後的參考連結

    針對“檔案總管”的動作:
    • 上傳檔案
      從您的電腦挑選欲上載的檔案,例如“圖片”、“PDF”、“Flash動畫”等,每次最多可同時上傳五個檔案

    • 新增檔案
      新增一個純文字檔案

    • 重新整理
      從當前資料夾位置從返回目錄的最上層

    • 編輯
      編輯已建立的純文字檔案,請勿直接編輯其他非純文字的文件

    • 刪除
      將已建立或上載的檔案從目錄刪除

    • 資訊
      檢視檔案的資料,例如“參考網址連結”、“修改日期”等

    注意事項:
    • 每個上載或建立的檔案,最大體積為5MByte

    • 所有上載或建立的檔案,將會佔據您的可用硬碟空間,所以請定時刪除已沒使用的檔案

    • 如您上傳的檔案主要是供顧客下載或瀏覽,請善加利用“參考網址連結”,並且需加入到適當的HTML內

    • 所有上載或建立的檔案,請自行了解相關的技術及應用細節,我們並不提供上述的免費支援服務

    • 請勿上載或建立“違反法律”、“侵犯知識產權”、“色情相關”、“違反我們服務條款”的檔案

    • 請勿將上傳後的檔案,張貼或類似型式出現在其他網站,這樣會引致超過伺服器正常工作量,並且耗用大量頻寬,此乃屬不允許之過份使用資源

    • 切勿上傳可執行的檔案,例如“CGI”、“PHP”、“ASP”、“EXE”等,此類檔案將會危害系統的安全,如有上傳可執行、帶病毒、以及木馬程序,一經發現,我們將在不另通知情況下,暫停您的整個網站,而且若因此令我們的伺服器受損或被侵入,您將要為此負責。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Polls Manager

    Polls Manager


    為增加“網上商店”的互動感,我們特意設計了這項“投票活動”,讓顧客在購物之餘,更可對商店有關的事情投下心水的一票。

    您可建立不限數量的“投票主題”和每項“分類目錄”相關的投票,如投票主票與某一目錄相關,系統便會在投票頁面展示相關產品,令產品更易受到關注。

    進入“票選管理”:
    1. 點擊主選單的“票選管理”

    2. 點擊左選單的“票選管理”

    每項“票選”包含的資料:
    • 票選主題
      “中英文”的投票主題,最多32個字元,例如“您最喜愛的產品”(必需輸入)

    • 投票選擇(1-10)
      與主題相關的“中英文”選擇項目,最多32個字元,例如“西褲”(最少輸入二項)

    針對“票選管理”的動作:
    • 新增投票
      建立一項新的“投票主題”

    • 編輯
      修改已經增加的投票資料

    • 刪除
      將該投票資料刪除,此刪除動作只針對特色產品資料,不會把原有產品刪除

    更改“投票主題”狀態:
    • 開放狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    注意事項:
    • “票選活動”的內容和評等,只屬互動性質的額外資訊,不會構成對產品銷售和其他功能的影響

    • 如多於一項投票主題,系統將會採用隨機方式展示其中一項主題


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 產品圖片處理

    產品圖片處理


    對於包裝精美的產品,實物和網上看到的圖片可能出現少許差別,而我們的系統預設主要產品圖片自動裁放及優化技術,每張上載到何服器的圖片會自動產生合符最佳效果的優化分圖,並非其他公司只改變圖片闊度及高度的原圖,所以在您上載圖片後再往商店主頁看到的圖片(經優化)是較美觀及低失真。

    而我們建議您在數碼相機或圖片掃描器取得的圖片擋案,最好先把背景除去,這可利用一些圖像處理軟件如PhotoImpact或Photoshop等完成,上載的圖擋必須是JPEG或GIF格式。

    雖然我們的系統能把上載的主要產品圖片優化及建立額外的縮圖(非主要圖片例如額外上載的附加圖片將不會進行優化及縮圖處理),但仍建議先把欲上載的圖片自已修飾,這可有效減少儲存空間的佔用、節省訪問網站人仕下載整頁內容的時間、增強網站整體的美觀感等。

    建議圖片符合以下規則:
    • JPG (Jpeg擋案交換格式)

    • 圖擋原尺吋少於640x480Pixel(像素)

    • 原圖擋案體積少於120Kbyte

    • 盡量調節原圖至較清晰及去除背景

    • 所有圖片的尺吋及內含影像盡量保持比例一致

    • 所有圖片的風格盡量相近

    不建議但仍可使用的規則:
    • GIF (圖型交換格式) (只能共存256種顏色)

    • SWF (Flash向量動畫文件格式)

    • 圖擋原尺吋少於800x600Pixel(像素)

    • 原圖擋案體積少於300Kbyte

    不應採用的規則:
    • BMP (未被壓縮的點陣圖格式)

    • PNG (攜帶型網路圖片格式)

    • TIFF (標籤圖像文件格式)

    • 圖擋原尺吋巨大 (闊度800Pixel以上)

    • 原圖擋案體積巨大 (300Kbyte以上)

    另外,如同其他檔案一樣,網站內使用的圖片“檔案名稱”應只由英文或數字組成,絕不可包含“中文”、“符號”、“空格”。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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