21 Oct, 2014
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Email Tutorial

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Useful ISP email information

    Useful ISP email information


    I S PPOP3PortS.S.LSMTPPortS.S.LIMAP4PortS.S.L
    網上行
    Netvigator
    pop.netvigator.com110995smtp.netvigator.com25465
    商業網上行
    Business Netvigator
    corppop.netvigator.com110corpmail1.netvigator.com25
    PCCW NETMailpop.netvigator.com110995smtp.netvigator.com25465
    PCCW NETMail Plusndpop.netvigator.com110995ndsmtp.netvigator.com25465ndimap.netvigator.com143993
    和記寬頻
    Hutchison Broadband
    pop.hgcbroadband.com
    pop.net-yan.com
    110mail02.hgcbroadband.com
    mail02.net-yan.com
    25
    3寬頻
    Three Broadband
    pop.threebb.com.hk110mail02.threebb.com.hk25
    有線寬頻
    i-CABLE
    mail.i-cable.com110smtp.i-cable.com25
    香港寬頻
    HKBN
    popo.hkbn.net
    pop1.hkbn.net
    popo.ctimail.com
    110smtpo.hkbn.net
    smtpo.ctimail.com
    25
    太平洋寬頻
    Pacific Internet
    pop.pacific.net.hk110smtp.pacific.net.hk25
    SmarTone Vodafone110995smtp.smartone-vodafone.com25
    HKNetpop3.hknet.com110smtp.hknet.com25
    Google GMAILpop.gmail.com110995smtp.gmail.com25465imap.gmail.com143993
    雅虎電子郵件
    Yahoo Mail
    pop.mail.yahoo.com
    pop.mail.yahoo.com.hk
    110995smtp.mail.yahoo.com
    smtp.mail.yahoo.com.hk
    25465imap-ssl.mail.yahoo.com993
    Ymailpop.mail.yahoo.com110995smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Ymail Plusplus.pop.mail.yahoo.com110995plus.smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Hotmailpop3.live.com110995smtp.live.com25
    163 網易郵箱pop.163.com110995smtp.163.com25465imap.163.com143993
    QQ 郵箱pop.qq.com110995smtp.qq.com25465imap.qq.com993
    新浪網郵箱
    SinaMail
    pop3.sina.com.hk110------


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird for Windows Email Setup Tutorial

    Mozilla Thunderbird for Windows Email Setup Tutorial


    In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to send emails but not receive?

    Are you able to send emails but not receive?


    Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

    Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

    Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

    If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Eudora 6 For PC Email Tutorial

    Eudora 6 For PC Email Tutorial


    In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Eudora, which is available for PC and MAC.


    Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

    When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

    These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • HTML Extended Characters

    HTML Extended Characters


    ASCIIHTMLChar
    0033!!
    0034""
    0035##
    0036$$
    0037%%
    0038&&
    0039''
    0040((
    0041))
    0042**
    0043++
    0044,,
    0045--
    0046..
    0047//
    004800
    004911
    005022
    005133
    005244
    005355
    005466
    005577
    005688
    005799
    0058::
    0059&#59;;
    0060&#60;<
    0061&#61;=
    0062&#62;>
    0063&#63;?
    0064&#64;@
    0065&#65;A
    0066&#66;B
    0067&#67;C
    0068&#68;D
    0069&#69;E
    0070&#70;F
    0071&#71;G
    0072&#72;H
    0073&#73;I
    0074&#74;J
    0075&#75;K
    0076&#76;L
    0077&#77;M
    0077&#77;M
    0078&#78;N
    0078&#78;N
    0079&#79;O
    0079&#79;O
    0080&#80;P
    0081&#81;Q
    0082&#82;R
    0083&#83;S
    0084&#84;T
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    0086&#86;V
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    0090&#90;Z
    0091&#91;[
    0092&#92;\
    0093&#93;]
    0094&#94;^
    0095&#95;_
    0096&#96;`
    0097&#97;a
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    0101&#101;e
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    0108&#108;l
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    0110&#110;n
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    0113&#113;q
    0114&#114;r
    0115&#115;s
    0116&#116;t
    0117&#117;u
    0118&#118;v
    0119&#119;w
    0120&#120;x
    0121&#121;y
    0121&#121;y
    0122&#122;z
    0122&#122;z
    0123&#123;{
    0123&#123;{
    0124&#124;|
    0125&#125;}
    0126&#126;~
    0127&#127;
    0128&#128;
    0129&#129;
    0130&#130;
    0131&#131;ƒ
    0132&#132;
    0133&#133;
    0134&#134;
    0135&#135;
    0136&#136;ˆ
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    0138&#138;Š
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    0140&#140;Œ
    0141&#141;
    0142&#142;Ž
    0143&#143;
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    0153&#153;
    0154&#154;š
    0155&#155;
    0156&#156;œ
    0157&#157;
    0158&#158;ž
    0159&#159;Ÿ
    0160&#160; 
    0161&#161;¡
    0162&#162;¢
    0163&#163;£
    0164&#164;¤
    0165&#165;¥
    0165&#165;¥
    0166&#166;¦
    0166&#166;¦
    0167&#167;§
    0167&#167;§
    0168&#168;¨
    0169&#169;©
    0170&#170;ª
    0171&#171;«
    0172&#172;¬
    0173&#173;­
    0174&#174;®
    0175&#175;¯
    0176&#176;°
    0177&#177;±
    0178&#178;²
    0179&#179;³
    0180&#180;´
    0181&#181;µ
    0182&#182;
    0183&#183;·
    0184&#184;¸
    0185&#185;¹
    0186&#186;º
    0187&#187;»
    0188&#188;¼
    0189&#189;½
    0190&#190;¾
    0191&#191;¿
    0192&#192;À
    0193&#193;Á
    0194&#194;Â
    0195&#195;Ã
    0196&#196;Ä
    0197&#197;Å
    0198&#198;Æ
    0199&#199;Ç
    0200&#200;È
    0201&#201;É
    0202&#202;Ê
    0203&#203;Ë
    0204&#204;Ì
    0205&#205;Í
    0206&#206;Î
    0207&#207;Ï
    0208&#208;Ð
    0209&#209;Ñ
    0209&#209;Ñ
    0210&#210;Ò
    0210&#210;Ò
    0211&#211;Ó
    0211&#211;Ó
    0212&#212;Ô
    0213&#213;Õ
    0214&#214;Ö
    0215&#215;×
    0216&#216;Ø
    0217&#217;Ù
    0218&#218;Ú
    0219&#219;Û
    0220&#220;Ü
    0221&#221;Ý
    0222&#222;Þ
    0223&#223;ß
    0224&#224;à
    0225&#225;á
    0226&#226;â
    0227&#227;ã
    0228&#228;ä
    0229&#229;å
    0230&#230;æ
    0231&#231;ç
    0232&#232;è
    0233&#233;é
    0234&#234;ê
    0235&#235;ë
    0236&#236;ì
    0237&#237;í
    0238&#238;î
    0239&#239;ï
    0240&#240;ð
    0241&#241;ñ
    0242&#242;ò
    0243&#243;ó
    0244&#244;ô
    0245&#245;õ
    0246&#246;ö
    0247&#247;÷
    0248&#248;ø
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    0250&#250;ú
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    0253&#253;ý
    0254&#254;þ
    0255&#255;ÿ


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • CRE Loaded

    CRE Loaded


    Create your storefront catalog and upload product images, text, and graphics to your storefront.

    Manage orders and inventory with the shopping cart. Process credit card payments through PayPal or Authorize.net, set up special pricing, and determine shipping costs.

    And so much more -- and all from anywhere you can access the Internet. CRE Loaded also offers hundreds of different templates to customize the look of your online store, so you can offer your customers a unique, easily identifiable, and fully branded shopping experience.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPMoney

    PHPMoney


    MyPhpMoney is a tool written in PHP to manage bank accounts thru a web interface. It uses mysql to store data and relies on PHPLIB (template, session and database abstraction).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • VideoDB

    VideoDB


    VideoDB is a database to manage your personal video collection.

    It's mainly designed for videofiles but you can also put your DVDs and VHS tapes in it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Returned Messages

    E-Mail Returned Messages


    錯誤代碼可能發生原因
    554 permanent problems with the remote server mx.ec2biz.com解析不到ec2biz.com的mx記錄。
    Diagnostic-Code: X-Postfix; host ec2biz.com[123.123.123.123] said: 550 5.1.1
    User unknown;
    rejecting (in reply to RCPT TO command)
    對方的服務器的退信是說明用戶名在它的郵局上不存在。
    jnj1-1588-mail1.customer.global.fici.com[123.123.123.123] said: 554 5.7.1
    This site does not accept .wmz attachments (in reply to end of DATA command)
    退信問題是因為對方的服務器不接受.wmz的附件,可以試下把附件壓縮成RAR或ZIP的文件再發送。
    Final-Recipient: rfc822; v.noel@fici.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; host mxmta.fici.com[123.123.123.123] said:
    554 #5.3.0 Server Error (in reply to end of DATA command)
    這個退信是來自123.123.123.123的,說服務器錯誤。應該讓對方的網管檢查。
    host mail.ec2biz.com[123.123.123.123] said: 553
    Sender address rejected: not logged in (in reply to MAIL FROM command)
    有兩種情況,一種是發信時OUTLOOK的SMTP身份驗證沒有打勾,一種是發信時SMTP的IP不是我們郵局的IP。
    看到這種退信就要先看解析是否正確。並確認客戶端的設置沒問題。如果都ok再到服務器上確認是否跟同域驗證有關。
    message size 2397844 exceeds size limit 2097152 of
    server ec2biz.com[123.123.123.123]
    提示您發送的郵件過大
    Host or domain name not found. Name service error for
    name=ec2biz.com type=A: Host found but no data record of requested type...
    這封退信是因為您在發信時我司郵局服務器無法正常解析到fici.com.hk這個域名的郵局服務器IP,或者有可能是因為對方 ec2biz.com 所使用的DNS服務器反應慢原因造成的,此種情況有時會造成郵件發送不了,如果郵件沒有發出去只要重新發送一次即可,出現這種錯誤是由於網絡環境原因導致查詢不到IP,偶爾都會有的,特別是一些域名是通過國外DNS進行解析。是很常見的,因為網絡牽涉到的東西太多了。
    host sbcmx1.ec2biz.com[123.123.123.123] said: 553 5.3.0
    ylpvm07, DNSBL:To request removal of, 255.255.255.255, send the complete
    error message in an E-mail to removeme@sbc.ec2biz.com (in reply to MAIL FROM command)
    應該是123.123.123.123這個IP被對方拉入黑名單導致的。需要發郵件到removeme@sbc.ec2biz.com申訴。
    host mxcanada.fici.com[123.123.123.123] said: 550
    Command RCPT User not OK (in reply to RCPT TO command)
    郵箱jacobkatz@fici.com有問題。550的錯誤通常跟帳號有關係,需要確認該郵箱是否存在或建起這個郵箱目錄是否完整等,具體請諮詢該服務器網管。
    (yellobox@fici.com>: host mx5.fici.com[123.123.123.123] said: 554 qq
    Sorry, no valid recipients (#5.1.3) (in reply to end of DATA command)
    不是有效的收件人,請客戶查看下接收者地址是否正確。
    MX-record resolution of [fici.com] in progress (DNS Server: 123.123.123.123)...
    Name server reports domain name unknown.
    Attempting SMTP connection to [ec2biz.com : 25]
    A-record resolution of [ec2biz.com] in progress (DNS Server: 123.123.123.123)...
    Name server reports domain name unknown.
    可以判斷是因為接收方郵局的mx沒有做或者做錯,另外也有可能是接收方郵局DNS設置錯誤造成的。這個跟第七個是一樣的。
    host mx.mail.126.com[123.123.123.123] said: 554 sender is
    rejected: 0. (in reply to MAIL FROM command)
    這是126.com封了我們郵局IP:218.5.*.*
    conversation with spam.ec2biz.com[123.123.123.123] timed out while sending message body連接此spam.ec2biz.com此服務器超時,可重發看看。
    permission denied. Command output: maildrop:
    maildir over quota. maildrop: maildir over quota.
    接收方信箱已經滿或者是發送方發送的郵件大小超出對方的接收郵件限額。
    The Postfix program
    test@fici.com>: host 127.0.0.1[127.0.0.1] said: 550 5.7.1 Message
    content rejected, UBE, id=25443-10 (in reply to end of DATA command)
    從這個退信來看。是因為郵件內容有問題被對方服務器拒絕收信。估計對方服務器可能做了關鍵字過濾。
    The Postfix program
    (info@fici.com>: host fici.com[123.123.123.123] said: 550 5.7.1
    Unable to relay for info@fici.com (in reply to RCPT TO command)
    這是對方服務器返回退信,是對方問題,提示對方服務器收到郵件後不能轉給它下面的用戶:info@fici.com
    The Postfix program
    host ec2biz.com[123.123.123.123] said:
    550 domain [china-channel.com] mismatches client ip 255.255.255.255. See http://202.100.64.111:8080/user/pbl/v.do?k=467736946847 (in reply to RCPT TO command)
    此時可點擊以上鏈接,在打開的網頁中會出現相應的郵局退信提示。按頁面上的要求輸入驗證碼提交要求對方接受的請求,操作成功後會出現:操作成功!您已經加入到收件人的白名單中。請重新發送之前被拒絕的郵件。
    The Postfix program
    host mx3b.ec2biz.com[123.123.123.123] said:
    451 mta111.mail.ec2biz.com Resources temporarily unavailable. Please try again later [#4.16.5]. (in reply to end of DATA command)
    資源臨時無法獲得,請重新發送。
    如果一直存在問題,可建議客戶聯繫對方查看原因。
    The Postfix program
    host mx3.hotmail.com[123.123.123.123] said: 550 Requested action not taken: mailbox unavailable (in reply to RCPT TO command)
    host modusgate3.ec2biz.com[123.123.123.123] said:
    550 5.1.1 is not a valid mailbox (in reply to RCPT TO command)
    mxdplate@fici.com用戶不存在。
    The Postfix program
    command line usage error. Command output:
    sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option postdrop: warning: stdin: unexpected EOF in data, record type 78 length 76 postdrop: fatal: uid=12346: malformed input
    此類問題通常是跟蹤設置的問題,需要查看客戶跟蹤設置是否有問題,如果客戶設置自己跟蹤自己,讓客戶取消這個設置。否則會引起出錯。
    The Postfix program
    host mail.fici.com[123.123.123.123] said:
    553 5.3.0 ... No such user (in reply to RCPT TO command)
    跟上面的一樣murphyb@fici.com用戶不存在。
    The Postfix program
    host mail.fici.com[123.123.123.123] said:
    550 5.7.1 Requested action not taken: message refused (in reply to end of DATA command)
    信息被拒絕,具體要客戶聯繫對方查看原因。
    The Postfix program
    host incoming.fici.com[123.123.123.123] said:
    450 SPF error: SPF record error: DNS error while looking up sirio.cn A: query timed out (in reply to RCPT TO command)
    估計是由於對方服務器所在的網絡有問題導致無法識別到我們郵局的DNS解析,請檢查當地的網絡。
    The Postfix program
    host mta-v1.mail.fici.com[123.123.123.123] said:
    451 Message temporarily deferred - [170] (in reply to end of DATA command)
    這個是客戶郵局郵箱發送的郵件在隊列中延遲比較久導致無法發送到對方的服務器,請重新發送該郵件就可以了。
    The Postfix program
    host mail.fici.com[123.123.123.123] said:
    550 , Recipient unknown (in reply to RCPT TO command)
    接收地址錯誤或不存在
    The WorldPost program
    host inbound.fici.com[123.123.123.123] said:
    554 5.7.1 The message from () with the subject of (Fw: comments) matches a profile the Internet community may consider spam. Please revise your message before resending.
    這個退信也是對方認為:您發送郵件的標題帶有:Fw: comments 字眼,而對方被過濾了。
    The Postfix program
    (expanded from <"hw:ventas"@fici.com>): host mail3.ec2biz.com[123.123.123.123] said:
    552 sorry, the spam message is detected (#5.6.0) (in reply to end of DATA command)
    退信是對方服務器返回的,其認為客戶所發郵件帶有SPAM內容被拒。
    The Postfix program
    lost connection with paladin2.fici.com[123.123.123.123] while sending end of data -- message may be sent more than once
    基本上是網絡問題,導致在發郵件時丟失連接。
    The Postfix program
    host mailin-03.mx.fici.com[123.123.123.123] said: 421-:
    (DNS:NR) http://postmaster.info.aol.com/errors/421dnsnr.html 421 SERVICE NOT AVAILABLE (in reply to end of DATA command)
    接收方要求郵局服務器要反向解析。
    host mx2.fici.com[123.123.123.123] said:
    553 5.5.4 Host name(mail.mail155.fici.com) is not match with your ip(218.85.134.155), maybe it's bogus. (in reply to end of DATA)
    對方認為我們的IP是偽造,這是對方的設置問題,請對方把我們的IP或此域名加入白名單就行了。
    (hcc@fici.com>: host mx1c9.fici.com[123.123.123.123] said:
    550 5.7.1 This message does not comply with required standards. (in reply to end of DATA command)
    該問題應該是網絡聯接有問題,導致的退信,請重發。
    connect to 123.123.123.123[123.123.123.123]: server > dropped connection without sending the initial SMTP greeting.國際間網絡接口問題、連接收件人服務器發送郵件的時候,連接中斷,一般是網絡問題,請多試幾次。
    host gmail-smtp-in.l.google.com[123.123.123.123] said: 551 > User not local; please try (in reply to RCPT TO command)發送出去的郵件被國家安全防火牆過濾而退回,請測試不用info@發送郵件是否能成功到達收件人信箱,因前段時間發現很多info@的發件人均被國家防火牆給屏蔽。
    [slave.mail113.fici.com.11963.1171008600] smtp session from 123.123.123.123/(null)->(null) is blocked(action:0) by antispam gateway,(block stage:1)[[Dynamic helo/IP pcd748243.netvigator.com/123.123.123.123]] [2007-02-09 16:10:00] [slave.mail113.fici.com.11963.1171008600] quit SMTP session.因為發件方郵局使用的是動態ip,所以被過濾,請用固定ip的郵局發送郵件就不會被過濾。
    Helo cirocomm.com.tw 's A or MX rec but source IP 123.123.123.123(123-123-123-123.HINET-IP.hinet.net) is dynamic.發件人連過來的IP跟其HELO的域名不一致,且是hinet的動態IP,系統不接受。
    # telnet 123.123.123.123 25
    Trying 123.123.123.123...
    Connected to rmail-154.fici.com (123.123.123.123). Escape character is '^]'.
    554 5.7.1 *.*.*.*: Connection refused. Your IP address is blocked(anti-spam).
    Connection closed by foreign host.
    先檢查一下郵局是否有反向解析功能nslookup + 123.123.123.123 25,如果有就說明我們的IP地址被對方給屏蔽了,聯繫收信方的網絡管理員幫忙解除屏蔽。
    The user does not accept email in non-Western (non-Latin) character sets.
    --- Below this line is a copy of the message.
    Received: (qmail 17475 invoked from network); 21 Mar 2007 08:57:26 -0000
    Received: from pre-smtp27-01.prod.mesa1.fici.com ([123.123.123.123])
    (envelope-sender ) by smtp01-02.prod.mesa1.fici.com (qmail-ldap-1.03) with SMTP for ; 21 Mar 2007 08:57:26 -0000
    Received: (qmail 14651 invoked from network); 21 Mar 2007 08:57:26 -0000
    Received: from unknown (HELO slave.mail175.fici.com) ([123.123.123.123])
    The user does not accept email in non-Western (non-Latin) character sets.
    發件人寫信時用的編碼不是標準編碼格式,請用標準編碼編寫郵件發送即可。
    host mail-scan.fici.com[123.123.123.123] said:
    554 Service unavailable; Client host [mail.mail3.fici.com] blocked using rhsbl.ahbl.org; Domain used in spam/phish/scam, or owned by a spam source.
    Access is not allowed. (in reply to RCPT TO command)
    這是對方服務器封掉我們服務器mail.mail3.fici.com的域名,這是對方認為從我們服務器上投遞太多的垃圾郵件過去導致被封的,讓客戶聯繫對方網管解封吧。
    Final-Recipient: rfc822; shirley.ying%walkersha.com._cn@walker-freight.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; host webmail.fici.com[123.123.123.123] said:
    554 : Recipient address rejected: Relay access denied (in reply to RCPT TO command)
    對方服務器拒絕接收Xmail郵件退信提示信息一般為:Recipient address rejected: Relay access denied或者552 Error: content rejected原因是對方郵件服務器將Xmail郵件屏蔽掉了。煩請您將退信按附件的形式轉發給我們,我來做一下具體的測試,判斷問題原因,之後會主動聯絡對方,說明我們的服務器信息並且商量問題的解決方法。同時也希望您能夠使用其它的信箱向對方反映這個問題,向對方聯絡網管說明情況,以確保可以早日解決。
    host email.fici.com[123.123.123.123] said:
    555 Recipient verification failed for [crafts@fici.com] (#5.1.1) (in reply to RCPT TO command)
    客戶郵箱中的「我的SMTP服務要求身份驗證」要選擇,另外注意郵箱名為完整的郵箱名稱。
    inal-Recipient: rfc822; lexus@fici.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; host 127.0.0.1[127.0.0.1] said:
    550 lexus@fici.com:user locked (in reply to end of DATA command)
    發件人被鎖定直接退回去的,並不是發送給發件人服務器才退的,檢查服務器查明被鎖定的原因。
    qmail-forward: fatal: This message is looping: it already has my Delivered-To line. (#5.4.6)退信表明用戶stephen@fici.com設置了自動轉發,同時對方(轉發的用戶)同樣自動轉發給這個用戶,這樣的話,造成了循環,所以需要請這個用戶將一方的自動轉發去掉就可以了!
    command line usage error. Command output:
    sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option.
    這是客戶在郵局管理平台設置跟蹤設置時,跟蹤人地址設置為空導致的,請更改過來.
    如果您按照我們頁面的outlook express設置方法設置完畢後,仍然不能正常使用,那麼您就要看看outlook具體的出錯信息裡面的錯誤號是多少?根據錯誤號和下表進行比對,一般來說,大多數的問題都可以解決。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

  • Upload

    Upload


    Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail

    E-Mail


    Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

    The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Browser

    Browser


    Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

    Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

  • Plesk 10 Reseller’s Guide

    Plesk 10 Reseller’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This guide is intended for hosting services resellers who are going to use Parallels Plesk Panel 10 as Reseller users.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to creating own error logs for debugging PHP scripts

    PHP - How to creating own error logs for debugging PHP scripts


    Please insert the following code in your PHP script. (or create separate file and adding the code in it. Include the file using "include()")

       error_reporting(0);
    $old_error_handler = set_error_handler("userErrorHandler");
    function userErrorHandler ($errno, $errmsg, $filename, $linenum, $vars)
    {
    $time=date("d M Y H:i:s");
    // Get the error type from the error number
    $errortype = array (1 => "Error",
    2 => "Warning",
    4 => "Parsing Error",
    8 => "Notice",
    16 => "Core Error",
    32 => "Core Warning",
    64 => "Compile Error",
    128 => "Compile Warning",
    256 => "User Error",
    512 => "User Warning",
    1024 => "User Notice");
    $errlevel=$errortype[$errno];
    //Write error to log file (CSV format)
    $errfile=fopen("errors.csv","a");
    fputs($errfile,"\"$time\",\"$filename:
    $linenum\",\"($errlevel) $errmsg\"\r\n");
    fclose($errfile);

    if($errno!=2 && $errno!=8) {
    //Terminate script if fatal error
    die("A fatal error has occurred. Script execution has been aborted");
    }
    }


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to define magic_quotes_gpc

    PHP - How to define magic_quotes_gpc


    You can Enable / Disable magic_quotes_gpc for php in your account by setting this directive in .htaccess in httpdocs folder:

    php_flag magic_quotes_gpc On

    or

    php_flag magic_quotes_gpc Off

    The magic_quotes_gpc is a function which automatically escape $_GET, $_POST and $_COOKIE variables. This cause a lot of (poorly written) PHP scripts out there which blindly rely on magic_quotes_gpc, to be wide open to various SQL/XSS-injections.

    If you run a website that relies on magic_quotes_gpc for escaping user input, we strongly recommend that you disable access to such scripts until a version fixing this bug is released.

    By default magic_quotes_gpc was turned off.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to publish a web site with Dreamweaver

    How to publish a web site with Dreamweaver


    When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

    Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

    Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • SEO Keywords

    SEO Keywords


    Ec2Biz的「網上商店系統」具備首創的動態優化技術,能讓您的線上商店較其他同業“脫穎而出”。

    請選用一些和您的業務或產品有關的“關鍵字”,關鍵字越多則能令您的網站越受搜索引擎關注。

    搜尋引擎最佳化(Search Engine Optimization,簡稱SEO)是一種利用搜索引擎的搜索規則來提高目的網站在有關搜索引擎內的提名的方式。由於不少研究發現,搜索引擎的用戶往往只會留意搜索結果最開首的幾項條目,所以不少商業網站都希望透過各種形式來干擾搜索引擊的排序。當中尤以各種依靠廣告維生的網站為甚。

    所謂「針對搜尋引擎作最佳化的處理」, 是指為了要讓網站更容易被搜尋引擎接受。

    搜尋引擎會將網站彼此間的內容做一些相關性的資料比對。 然後再由瀏覽器將這些內容以最快速且接近最完整的方式,呈現給搜尋者。

    搜索引擎優化對於任何一家網站來說,要想在網站推廣中取得成功,搜索引擎優化都是至為關鍵的一項任務。同時,隨著搜索引擎不斷變換它們的排名演算法規則,每次演算法上的改變都會讓一些排名很好的網站在一夜之間名落孫山,而失去排名的直接後果就是失去了網站固有的可觀訪問量。所以每次搜索引擎演算法的改變都會在網站之中引起不小的騷動和焦慮。我們可以說,搜索引擎優化也成了一個愈來愈複雜的任務。

    新增SEO 關鍵字:
    1. 點擊主選單的“系統設定”

    2. 點擊左選單的“SEO 關鍵字”

    3. 輸入相關資料

    4. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    注意事項:
    • 每個“關鍵字請以”“,”(小逗號)分隔

    • 請勿輸入一整句的短文章

    • 無需輸入“重複”的“關鍵字”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Monthly Income Report

    Monthly Income Report


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“每月收益報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“每月收益報告”

    每項“每月收益報告”包含的資料:
    • 本地銷售

    • 海外銷售

    • 貨運費

    • 稅項金額

    • 細額附加費

    • 手續費

    • 群組折扣

    • 優惠禮券

    • 電子禮券

    • 現金積分

    “每月收益報告”的顯示範圍:
    • 訂單狀態
      “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式

    針對“每月收益報告”的動作:
    • 報表樣式
      選擇“棒狀圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Administer Groups

    Administer Groups


    我們的“線上商店”系統,允許業務由多個管理員進行維護,而且可設定一些權限,讓指定的管理員只可執行獲受權的區域。

    如需設定其他管理群組,請先完成這編指南的“管理員群組”,再參考上一節介紹的“管理員設定”。

    進入“管理員群組”:
    1. 點擊主選單的“系統管理員”

    2. 點擊左選單的“管理員群組”

    每項“管理員群組”包含的資料:
    • 管理群組名稱
      簡短的群組名稱,最多32個字元(必需輸入),例如“Top Administrator”

    每項“權限設定”包含的資料:
    • 區域和項目選擇
      根據該群組選擇合適的執行區域

    新增“管理員群組”:
    1. 點擊主螢幕的“增加”按鈕

    2. 輸入簡短的群組名稱

    3. 完成後點擊“增加”按鈕

    4. 在主螢幕點擊剛才建立的群組的“權限設定”

    5. 選擇合適的執行區域

    6. 點擊“儲存”按鈕

    注意事項:
    • 切勿刪除我們預先設定的“最高權力”管理員群組,否則在群組限制下,業務擁有者可能無法再進入一些被限制的區域,如不小心刪除而需我們重設這種管理員,需向我們繳付設定費。

    • 除“獨立套裝軟件”及“開發版軟件”外,我們擁有登入您的管理系統任何區域的權力,以便提供技術咨詢和系統升級修正。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Orders Rank

    Customers Orders Rank


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“客戶購物排行榜”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“客戶購物排行榜”

    每項“客戶購物排行榜”包含的資料:
    • 客戶名稱

    • 國別

    • 群組

    • 訂單次數

    • 積分

    • 購物金額總計

    “客戶購物排行榜”的排列方式:
    • 按總金額
      以銷售的總金額由高至低排序

    • 按訂單次數
      以訂單總次數由高至低排序

    • 按國別
      以國別的總金額由高至低排序

    • 按積分
      以積總額由高至低排序

    針對“客戶購物排行榜”的動作:
    • 排列方式
      選擇合適的排列方式

    • 報表樣式
      選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Attribute Management

    Attribute Management


    “商品特性”能允許您在某一項產品上,預先設定可供顧客在訂購時選擇更合適的產品細節,而且有效減少收到訂單後的種種跟進工作。

    例如您正在售賣的西褲,應該具備不同的“顏色”、“腰圍”、“褲長”等,以供顧客選購,而透過“商品特性”的預先設定,您便可自定產品選擇上的各種“選項名稱”和“選項值”。

    在您的‘網上商店’銷售的產品,都可以個別地套用合適的“商品特性”以解決同款產品但具備多樣化的訂購選擇,而且每種特性選擇可設定獨特的“差價”。

    例如某一衣服產品的正常售價是每件一百圓,若顧客選擇“大碼”則需多付十圓,意味這件“大碼衣服”的每件售價將會是一百一十圓。

    要在產品中增加“商品特性”,必需預先完成上一節指南介紹的“商品特性設定”。

    進入“商品特性管理”:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品特性管理”

    3. 或 在“產品管理”中點擊針對產品的“特性選擇”動作

    新增“商品特性”產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品特性管理”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“編輯”按鈕

    7. 剔取合適的“商品特性”和選擇其他合適的項目

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    每項“商品特性”包含的資料:
    • “商品特性”名稱
      透過剔取“選擇方格”來決定是否套用

    • 增/減選擇
      如該項特性具有“差價”,則可透過選擇“+”(增加差價)或“–”(減少差價),如沒有設定“差價”則不需選擇

    • 選項的差價
      如該項特性具有“差價”,請輸入差價的數值,例如“10”,如沒有差價請留空

    • 排序
      針對特性在下拉選單的先後排序,如沒有刻意設定,系統將以“商品特性”名稱的筆劃來自動排列

    針對“商品特性”的動作:
    • 新增產品
      從已建立的產品裏挑選一項並套用商品特性

    • 編輯
      修改已經套用商品特性的產品資料

    • 刪除
      將該產品的商品特性刪除,此刪除動作只針對商品特性資料,不會把原有產品刪除

    注意事項:
    • 如有為產品的商品特性“設定差價”,則差價的貨幣是以您商店的“預設貨幣”為基礎

    • 若產品套用了商品特性,顧客應在放進“購物車”前選擇,而完成訂購後的訂單,雙方的訂購產品資料都會特別地註明所選的商品特性

    • 若產品套用了商品特性,在顧客選擇了並完成訂購程序後,有關產品的商品特性無法再修改

    • 產品的特性差價,會根據訂購數量反影在訂單總計裏,並連同其他應收款項一併計算


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 如何利用異地備份隬補防毒軟件的不足

    如何利用異地備份隬補防毒軟件的不足


    從世衛在2009年4月24號發出的第一個人類豬流感個案開始,至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界,惡性攻擊病毒每天在不斷的增加、更新和改變,而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響,是企業I.T.部門經常要面對的挑戰。

    企業單靠病毒掃描軟件並不足夠

    根據美國FBI 2005的研究指出,約84%的公司會受到惡性病毒的攻擊。另外,美國網絡安全協會(Cyber Secure Institute) 的報告指出,企業為了清除各項病毒的花費高達90億美元!無論您為電腦做再好的隔離措施,例如擁有最新的防病毒軟件和頻密的病毒掃描,病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案,例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以,企業要防範數據丟失帶來的災難性影響,單靠病毒掃描軟件並不足夠。

    設立災難性回復方案才能治本

    其實要解決以上問題就要從根本著手,第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution),而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup),這樣,當遇到病毒入侵造成數據丟失,企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上,把受到感染或是有故障的電腦復原到正常狀態,確保企業持續運作,儲存於電腦內的業務數據亦能得以保存。

    有資深企業備份經驗的Ahsay 銷售部經理候健生指出:「如何為企業設立有效和快速的災難復原方案是一個很大的課題,大小企業都需要正視。但對中小企來說,由於資源所限,加上公司內未必有專門負責I.T.方面的人員,所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件,可以滿足基本備份需要。但這些軟件只能夠作本地備份,一旦公司的電腦受到病毒侵襲,用作儲存備份的電腦或伺服器亦可能已經中毒,導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件,才能確保災難復原能發揮功效,因為就算本地公司內所有電腦和伺服器都已經中毒,儲存於異地的鏡像備份數據亦不會受到感染,企業便可快速地把電腦鏡像直接從異地恢復到電腦上,達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

    關於Ahsay

    Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港,目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商,並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

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