29 May, 2015
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Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


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  • Database Backup

    Database Backup


    對於“電子商務”系統的持續運作,均依賴可靠而穩定的“資料庫”記錄所有的資料,而每當頁面的取存、顧客的各種動作、以及管理員的日常維護,都會改動“資料庫”中相關的資料表。

    由於“資料庫”的內容隨著各種的“讀”、“寫”、“比較”、“搜查”,都會不停地改變,所以備份的工作將顯得十分重要。

    我們的系統已經內置每天備份“資料庫”的功能,管理員一般無需刻意處理,但是備份點只會在每日指定時間,由系統自動執行,所以只會備份執行當時之前的資料,而未到下次的備份之間將存在一些不可預知的風險。

    所以我們建議管理員每次進行商店的維護或較大規模的增減資料工作前,以手動方式進行備份及下載備份檔,可確保維護出錯時前得到修復的機會。

    “資料庫”的備份,只針對文字及數值的資料,任何檔案、圖片、以及客戶上載的檔案將不會在此得到備份。

    其他如系統檔案等,備份的工作將由伺服器在例行備份時處理,但這些備份檔我們不會提供給客戶下載保留服務。

    進入“資料庫備分”管理:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“資料庫備分”

    3. 選用主螢幕的合適功能

    針對“資料庫備份”:
    1. 點擊主螢幕的“備份”按鈕

    2. 選擇是否備份後下載檔案,如只儲存在伺服器端,將會佔據儲存空間

    3. 如資料龐大,備份時間將會稍長,請耐心等候,備份未完成前切勿處理其他維護工作

    針對“資料庫回存”:
    1. 點擊主螢幕的“回存”按鈕

    2. 上載在您電腦內的備份檔案

    3. 或選擇伺服器端的備份檔案後,點擊“回復資料庫”

    4. 如資料龐大,回存時間將會稍長,請耐心等候,回存未完成前切勿處理其他維護工作

    針對伺服器端“備份檔案”的動作:
    • 回復資料庫
      選擇合適的伺服器端檔案進行回復

    • 刪除
      將伺服器端檔案刪除

    注意事項:
    • 在已知的問題中,龐大的資料庫可能無法順利進行“備份”或“回存”,若在必須的情況下,請通知我們為您處理

    • 下載後的“備份檔”應保留完整狀態,不應修改或增減內容,否則無法進行回存


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Brand or Manufacturer

    Brand or Manufacturer


    如果您的產品是由多個“品牌”或“廠商”組成,這樣便可透過“品牌或廠商”的預先設定,將產品歸納在所屬的品牌內。

    透過“品牌或廠商”,您的多元化產品不會再感覺混亂,而是變得讓顧客更容易集中瀏覽、架構更清楚,而且更能提高管理產品的效率。

    進入“品牌或廠商”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“品牌或廠商”

    每項“品牌或廠商”包含的資料:
    • 品牌名稱
      “中文”或“英文”的名稱,最多125個字元,請盡量簡短(必需輸入)

    • 品牌網頁
      針對該品牌的“中英文”官方網站,讓顧客瀏覽時可到這品牌的網站參考資料,必需包含由http://開首的完整網址(按需要使用)

    • 品牌圖片
      JPG、GIF或PNG格式(按需要使用)

    針對“品牌或廠商”的動作:
    • 新增
      新增一個品牌或廠商

    • 編輯
      修改已經建立的品牌或廠商,例如更改名稱、轉換圖片

    • 刪除
      將該品牌刪除,此刪除動作只針對品牌或廠商資料,不會把原有產品刪除

    • 資訊
      顯示該品牌或廠商的資訊,包括內含產品數量

    • 更新產品
      針對所屬該品牌或廠商的產品進行“快捷產品更新”

    注意事項:
    • 品牌或廠商的設定,建議應在“初始設定”時預先完成,以方便往後的“產品新增”及針對產品“匯出、匯入資料”的管理。

    • 如某一項“品牌或廠商”內含龐大產品數量,在點擊“資訊”時需較長時間下載頁面,請耐心等待。

    • 請自行了解有關“品牌”連結網址、圖片的知識產權及使用問題,若未經該“品牌”允許使用的相關資料,將有可能觸犯法例。

    • 有關著作權與商標聲明,您應在適當頁面,例如“使用條款”及“產品內容”,標明該品牌的商標擁有權,以避免觸犯任何國家的商標法例,例如您正在出售Intel的產品,則應聲明像是「Intel 和Itanium 是Intel Corporation 及其子公司在美國和其他國家(地區)的商標或註冊商標」。

    • 我們不會就“著作權與商標”相關的使用及法律問題提供支援服務,對于錯誤使用所引致的責任,亦與我們無關,敬請留意。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Monthly Income Report

    Monthly Income Report


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“每月收益報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“每月收益報告”

    每項“每月收益報告”包含的資料:
    • 本地銷售

    • 海外銷售

    • 貨運費

    • 稅項金額

    • 細額附加費

    • 手續費

    • 群組折扣

    • 優惠禮券

    • 電子禮券

    • 現金積分

    “每月收益報告”的顯示範圍:
    • 訂單狀態
      “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式

    針對“每月收益報告”的動作:
    • 報表樣式
      選擇“棒狀圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 文字輸入處理

    文字輸入處理


    對於商貿網站而言,內容文字佔著整體美觀感的重要環節,每頁適當地以整齊編排和簡短字數表達意思,可令訪問者看得容易理解和輕鬆,亦增強貴公司的企業型像。

    在我們的系統裏已內置了容易操作的HTML編輯器,可針對產品內容簡介及各訊息頁面進行編輯或修改,這編輯器的基本使用方式跟普通文書處理軟件很接近,如有一般文書處理的經驗,在使用上應很快熟習,當然我們仍建議在正式編輯資料前先模擬試驗多次,可減少錯誤的出現。

    以下是一些文字編排的注意事項:
    • 除英文字元外,中文、日文和韓文(如有),可為每個字元加空格以增加美觀

    • 英文和數字請採用標準字元,請盡量不要輸入全型字元

    • 應刪除所有整段文字的開頭、結尾的空格和空行。

    • 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元,部份訪問者的電腦未有裝設此類字集,會出現亂碼情況,所以應盡量不要採用

    • 如需輸入日文和韓文或其他雙位元文字,請自行了解相關的非標準字元問題,並應盡量不要採用

    • 在相同頁面請勿同時存在英文以外的多種語言文字,例如中文加日文等,因會出現統一碼 (Unicode)不相容問題,引致出現亂碼情況

    • 除標準英文字元外,其他文字均有一套相關的編碼,例如繁體中文是big5,簡體中文是gb,日文是shift-jis和EUC,每套編碼均不相同,所以應注意當輸入文字時,各種語言均不能同時存在(英文除外),另外,當輸入時應注意所使用的電腦操作系統語言版本,例如以Windows輸入繁體中文,則該Windows必須是繁體版,其他亦然,因現時的電腦操作系統均為多語系相容,並可顯示各種語言文字,但實際輸入的文字在傳送到何服器時的編碼可能不同,並影響儲存或出現亂碼等問題

    • 所有文字或圖型的編排應以簡單為基礎,因太複雜的編排會令訪問下載頁面增加需時,並可能出現無法整頁展示等問題

    • 使用我們的HTML編輯器除了手作輸入外,亦可從其他途徑複制內容及貼上,但應注意勿貼上Microsoft Word的內容,因Microsoft Word的資料包含很多非必要而看不見的定義標籤,會令檔案增大及影響輸出

    • 完成輸入後應預覽效果並在需要時作出修正

    系統資料的輸入

    所有數值相關的資料,例如售價、運費、數量等資料,只可使用“數字”和“.”,絕不可包含“英文字母”和“其他符號”。

    正確的數值:
    • 10

    • 100

    • 1000.5

    • 10000.50

    • 100000.50

    • 1000000.50

    • 10000000

    不正確的數值:
    • 10+
      包含了符號

    • 一百
      系統不能辨認中國數字

    • [1000.5]
      包含了符號

    • 10000.50
      系統不能辨認全型數字

    • Ten Hundred Thousand
      系統不能辨認英文數目語法

    • 1,000,000.50
      無需加入千位分隔點

    • HK$10000000
      無需加入貨幣碼

    關於中文資料的輸入

    系統預設資料庫是“繁體中文”,所有中文文字、語句均應以“繁體中文”輸入,在網站上的“簡體中文”是由系統自動轉換而成的。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Coupon Manager

    E-Coupon Manager


    我們開發的“網上商店”系統,具備獨特的“優惠禮券”方案,讓您的線上商店跟“實體商店”一樣,給與顧客特別的優惠,令顧客買得開心,從而幫助線上業務達致更佳銷售業績。

    “優惠禮券”的理念十分簡單,您只要在建立時,設定禮券的價值金額,如有需要,更可制定使用的規章,系統便會隨機產生禮券的“啟用編號”。

    當完成禮券的創立後,您便可向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券,當對方收到郵件後,便能透過郵件所述的“啟用禮券超連結”到達您的線上商店購物並使用禮券價值扣減應繳款項,或於正常購物程序在結帳時輸入“啟用編號”。

    “優惠禮券”的使用可謂極之靈活,例如“產品促銷”、“特別節日優惠”、“特殊會員優惠”等。

    您甚至可以在某些場合下,透過一般印刷品,例如雜誌廣告、傳單,說明持有“啟用編號”購買產品可享優待。

    進入“優惠禮券管理”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“優惠禮券管理”

    每項“優惠禮券”包含的資料:
    • 優惠禮券金額
      禮券的價值(必需輸入),如屬金額請直接輸入數值,例如“二十圓”,數值便是“20”,如屬折扣率請輸入欲扣減的百份比,例如七五折,數值便是“25%”

    • 啟用編號
      由系統隨機產生的獨立編碼,例如“2a886c5”

    • 優惠禮券的最低購物額
      請輸入最少購物金額才可啟用禮券,例如需購物滿三千圓,數值便是“3000”,如無指定這限制則輸入“0”

    • 優惠禮券的可用次數
      同一禮券的可啟用次數,包括相同顧客或不同顧客,例如指定“10”,則這禮券在任何情況下被啟用十次即自動失效,(建議“無限”次)。

    • 每位客戶可用次數
      同一顧客啟用該禮券的有效次數,例如指定“1”,則顧客只能使用一次,實際可用次數仍會受“優惠禮券的可用次數”影響

    • 生效開始日期
      指定禮券有效的開始日期

    • 生效結束日期
      指定禮券有效的結束日期

    • 可供選購的目錄範圍
      指定禮券適用的產品目錄,若顧客的購物名車其中一項產品屬指定範圍內,仍可使用該禮券,但為避免顧客於使用禮券時出現障礙引致不滿,建議所有產品均適合使用禮券

    • 優惠禮券主題
      “中英文”的禮券主題,例如“春季50圓優惠禮券”

    • 優惠禮券說明
      “中英文”的禮券說明,請將“禮券介紹”及上述“使用限制”以文字型式向顧客詳細說明

    針對“優惠禮券”的動作:
    • 寄優惠禮券
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券

    • 編輯
      編輯修改已經建立的優惠禮券內容

    • 刪除
      將已建立的禮券刪除

    • 優惠禮券使用報告
      顯示有關禮券的客戶使用狀況及資訊

    • 資訊
      顯示有關禮券的內容規則及資訊

    針對“優惠禮券”的浮動按鈕:
    • 優惠禮券編輯
      編輯修改已經建立的優惠禮券內容

    • 寄送優惠禮券給客戶
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券

    • 優惠禮券使用資訊
      顯示有關禮券的客戶使用狀況及資訊

    注意事項:
    • 禮券啟用編號由隨機自動產生,每項禮券的啟用編號將不會重復

    • 禮券的價值若屬金額,則金額的貨幣將根據您商店的“預設貨幣”為基礎

    • 禮券的啟用,必需通過收禮者電郵所附的“啟用編號”,除此以外,並無其他途徑啟用電子禮券

    • 建立後的禮券,若已被顧客使用過,在一般情況下不建議刪除,否則影響日後翻查訂單的資料準確性

    • 若顧客將禮券啟用後,在付款結帳後仍有禮券餘值,那餘值將儲存於顧客帳戶裏供下次購物時再使用

    • 建議禮券的使用規則不應限制過嚴,否則若顧客未有充份了解下使用,將導致無法順利結帳而打消購物的念頭,例如設定禮券的使用“不限購物金額”、“所有產品均適用禮券”等,有助顧客順利購物及享用禮券,從而令顧客感到在您商店購物的樂趣

    • 建立完成的禮券,更可自動送贈給新登記的會員,以助快速吸納更多會員,若需設定,可到達“系統設定”>“新會員優待”>“優惠禮券”進行,但請注意,切勿同時提供多於一種的優待新會員方案


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Domain Administrator's Guide

    Plesk 9 Domain Administrator's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I create a MySQL backup?

    MySQL - How do I create a MySQL backup?


    There are easy ways to go about backing up your MySQL databases.

    Backup using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Login to your Plesk control panel.
      (e.g. https://yourdomain.com:8443)
    2. Choose and click your domain name.
    3. Click the Databases icon.
    4. Choose and click your database to want to backup.
    5. Click the DB WebAdmin Icon.
    6. On the pop-up window, you will see the screen of phpMyAdmin.
    7. Click the database name on left side.
    8. Click the hyperlink of Export Tab.
    9. Click the Select ALL link shown in gray. The check Save as file and click GO.
    10. You will be asked to save the .sql file to the hard drive. Click Save.
    11. Choose the location to save to and click Save. Your database has now been exported.
    12. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • URL

    URL


    A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • TIFF (Tagged Image File Format)

    TIFF (Tagged Image File Format)


    Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

    TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

    TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FTP

    FTP


    File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

    Recommend software:
    SmartFTP
    http://www.smartftp.com

    GlobalSCAPE CuteFTP
    http://www.cuteftp.com

    FileZilla
    http://filezilla.sourceforge.net

    CoffeeCup Free FTP
    http://www.coffeecup.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SWF (Flash Animations)

    SWF (Flash Animations)


    SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • TUTOS

    TUTOS


    Tutos is the short name for the ultimate team organization software

    Tutos, that is technically mainly a database and a web browser (apache). Bound together by a lot of scripts written in php.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • OpenBiblio

    OpenBiblio


    openBiblio is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • BlaB! Lite

    BlaB! Lite


    Features: high performance, extremely low bandwidth required; supports 99.8% of the available browsers; no additional plugins / server modules required; bad words removal; custom timezone settings; sound notification on new messages; utf-8 based multilanguage support.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How To protection Hotlinking and Bandwidth Theft

    How To protection Hotlinking and Bandwidth Theft


    If you find your site is running very slowly, there are measures you can take to bandwidth protect.

    You can stop others from hotlinking your website files by placing a file called .htaccess in your Apache site root (main) directory. The period before the name means the file is hidden, so you may want to edit your file as htaccess.txt, upload it to your server, then rename the txt file to .htaccess in your directory.

    Example: Your website URL is www.domainname.com. To stop hotlinking of your images from other sites and display a replacement image called nohotlink.jpe placed in your images directory, place this code in your .htaccess file:

    RewriteEngine On
    RewriteCond %{HTTP_REFERER} !^http://(.+.)?domainname.com/ [NC]
    RewriteCond %{HTTP_REFERER} !^$
    RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

    The first line of the above code begins the rewrite. The second line matches any requests from your own domainname.com URL. The [NC] code means "No Case", meaning match the url regardless of being in upper or lower case letters. The third line means allow empty referrals. The last line matches any files ending with the extension jpeg, jpg, gif, bmp, or png. This is then replaced by the nohotlink.jpe file in your images directory. This JPEG image is using the extension jpe instead of jpg to prevent blocking your own replacement image.

    To stop hotlinking from specific outside domains only, such as myspace.com, blogspot.com and livejournal.com, but allow any other web site to hotlink images:

    RewriteEngine On
    RewriteCond %{HTTP_REFERER} ^http://(.+.)?myspace.com/ [NC,OR]
    RewriteCond %{HTTP_REFERER} ^http://(.+.)?blogspot.com/ [NC,OR]
    RewriteCond %{HTTP_REFERER} ^http://(.+.)?livejournal.com/ [NC]
    RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

    You can add as many different domains as needed. Each RewriteCond line should end with the [NC,OR] code. NC means to ignore upper and lower case. OR means "Or Next", as in, match this domain or the next line that follows. The last domain listed omits the OR code since you want to stop matching domains after the last RewriteCond line.

    You can display a 403 Forbidden error code instead of an image. Replace the last line of the previous examples with this line:

    RewriteRule .*.(jpe?g|gif|bmp|png)$ - [F]

    As with any htaccess rewrites, you may block some legitimate traffic (such as users behind proxies or firewalls) using these techniques.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • DOCFAQ

    DOCFAQ


    What's is DocBase. Like the name says, this is a document database system or document management system which include an internal rich text editor The application work on PHP, using MySQL database as backend.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Useful ISP email information

    Useful ISP email information


    I S PPOP3PortS.S.LSMTPPortS.S.LIMAP4PortS.S.L
    網上行
    Netvigator
    pop.netvigator.com110995smtp.netvigator.com25465
    商業網上行
    Business Netvigator
    corppop.netvigator.com110corpmail1.netvigator.com25
    PCCW NETMailpop.netvigator.com110995smtp.netvigator.com25465
    PCCW NETMail Plusndpop.netvigator.com110995ndsmtp.netvigator.com25465ndimap.netvigator.com143993
    和記寬頻
    Hutchison Broadband
    pop.hgcbroadband.com
    pop.net-yan.com
    110mail02.hgcbroadband.com
    mail02.net-yan.com
    25
    3寬頻
    Three Broadband
    pop.threebb.com.hk110mail02.threebb.com.hk25
    有線寬頻
    i-CABLE
    mail.i-cable.com110smtp.i-cable.com25
    香港寬頻
    HKBN
    popo.hkbn.net
    pop1.hkbn.net
    popo.ctimail.com
    110smtpo.hkbn.net
    smtpo.ctimail.com
    25
    太平洋寬頻
    Pacific Internet
    pop.pacific.net.hk110smtp.pacific.net.hk25
    SmarTone Vodafone110995smtp.smartone-vodafone.com25
    HKNetpop3.hknet.com110smtp.hknet.com25
    Google GMAILpop.gmail.com110995smtp.gmail.com25465imap.gmail.com143993
    雅虎電子郵件
    Yahoo Mail
    pop.mail.yahoo.com
    pop.mail.yahoo.com.hk
    110995smtp.mail.yahoo.com
    smtp.mail.yahoo.com.hk
    25465imap-ssl.mail.yahoo.com993
    Ymailpop.mail.yahoo.com110995smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Ymail Plusplus.pop.mail.yahoo.com110995plus.smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Hotmailpop3.live.com110995smtp.live.com25
    163 網易郵箱pop.163.com110995smtp.163.com25465imap.163.com143993
    QQ 郵箱pop.qq.com110995smtp.qq.com25465imap.qq.com993
    新浪網郵箱
    SinaMail
    pop3.sina.com.hk110------


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • POP3, IMAP4 and SMTP settings information

    POP3, IMAP4 and SMTP settings information


    Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

    TypeNameInformationPort
    UsernameLogin Nameuser@yourdomain.com (example)--
    PasswordPasswordX0CeFt6EMGfOMm5Q (example)--
    POP3Incoming Servermail.yourdomain.com (example)110
    POP3S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)995
    IMAP4Incoming Servermail.yourdomain.com (example)143
    IMAP4S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)993
    SMTPOutgoing Servermail.yourdomain.com (example)25
    SMTP SubmissionOutgoing Servermail.yourdomain.com (example)587
    SMTPS (SSL/TLS)Outgoing Secure Servermail.yourdomain.com (example)465


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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