Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

General Information

OpenBiblio
OpenBiblio

openBiblio is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

The above information is for reference only
SITEframe
SITEframe

Siteframe is a lightweight content-management system designed for the rapid deployment of community-based websites. With Siteframe, a group of users can share stories and photographs, create blogs, send email to one another, and participate in group activities. Siteframe enables this by providing web-based content management so that anyone can create content without needing to learn HTML.

The above information is for reference only
PHPBook
PHPBook

phpBook is a simple but powerful guestbook, that allows your visitors to leave messages at your website.It includes the flood protection.

The above information is for reference only
MIVA Merchant Five
MIVA Merchant Five

There should be an e-commerce solution that is flexible, reliable, expandable and easy to use. A solution with comprehensive features that are easy to use for new online businesses, yet powerful enough for the most demanding e-commerce expert.

The above information is for reference only
AutoIndex
AutoIndex

AutoIndex is a PHP script that makes a table that lists the files in a directory, and lets users access the files and subdirectories. It includes searching, icons for each file type, an admin panel, uploads, access logging, file descriptions, and more.

The above information is for reference only

More...

Glossary

BMP (Bit Mapped)
BMP (Bit Mapped)

The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

The above information is for reference only
Font
Font

In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

The above information is for reference only
SSL
SSL

Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols which provide secure communications on the Internet for such things as web browsing, e-mail, Internet faxing, instant messaging and other data transfers. There are slight differences between SSL 3.0 and TLS 1.0, but the protocol remains substantially the same. The term "TLS" as used here applies to both protocols unless clarified by context.

The above information is for reference only
HTML
HTML

short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

The above information is for reference only
Upload
Upload

Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

The above information is for reference only

More...

Email Tutorial

What is mail policy and email limits?
What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 300 emails from one account or 100 emails per domain and 1000 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 10MB and under, any email over 10MB will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules
1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.
2. Any mailing list over 900 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.
The above information is for reference only
Microsoft Outlook Setup Tutorial
Microsoft Outlook Setup Tutorial

In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook, which is part of Microsoft Office.
The above information is for reference only
Mozilla Thunderbird For Mac OSX Email Setup Tutorial
Mozilla Thunderbird For Mac OSX Email Setup Tutorial

In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

The above information is for reference only
Are you able to receive emails but not send?
Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

The above information is for reference only
Eudora 6 For PC Email Tutorial
Eudora 6 For PC Email Tutorial

In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Eudora, which is available for PC and MAC.
Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

The above information is for reference only

More...

E-Store

Support Tickets
Support Tickets

“支援服務記錄”為您提供完善而有效率的客戶服務處理，使用這項獨特的功能，您可以集中管理所有經由商店發出的查詢，更可擺脫以往依靠電子郵件的零碎方式。

無論顧客針對一般事項、產品、訂單、以及合作的諮詢，所有雙方的對答都會被獨立而順序地記錄，而且在檢視處理進度裡，雙方都能由下至上了解當前的最近狀態。

您的每一項回覆，查詢者可透過點擊專用的網址超連結，直接檢視您的回覆細節，更可在需要時在同一頁面發表回應。

由於每項查詢記錄都有獨立的隨機產生“編碼”，所以查詢者無需依靠輸入密碼等煩瑣程序，便能透過“專用超連結”直接到達專屬的查詢記錄區域，而其他第三者是無法得述當中資訊。

我們強列建議您或其他相關的管理員，直接依賴這項“支援服務記錄”集中處理所有客服查詢，並且放棄舊模式的電子郵件作業。

進入“支援服務記錄”：
1. 點擊主選單的“訊息中心/電子報”
2. 點擊左選單的“支援服務記錄”
每項“支援服務記錄”包含的資料：
- 答覆查詢
  透過“浮動按鈕”進行回覆行動
  - 最近的回應
    該項查詢的最近回應內容
  - 回應部門
    如有多個部門的情況下，選擇一個合適的部門
  - 回應職員
    如有多位職員的情況下，選擇一位合適的職員
  - 回應狀態
    選擇一種合適的當前狀態
  - 郵件內付回覆內容
    是否在回覆郵件內付答覆的內容，如沒付有，查詢者只能點擊“專用超連結”到達網站檢視細節
  - 結束這項查詢
    選擇是否將該項查詢設為結束狀態（雙方無需繼續關注）
  - 重新開啟這項查詢
    選擇是否將已設為結束的查詢重新開啟
  - 回覆內容
    針對該項查詢的內容細節
- 查詢訊息資料
  - 透過“浮動按鈕”檢視完整的查詢者資料及查詢訊息，或相關的“訂單資料”
- 查詢訊息記錄
  - 透過“浮動按鈕”檢視完整的查詢記錄
針對“支援服務記錄”的動作：
- 編輯
  修改或更新已經發表的服務記錄資料
- 刪除
  將該“支援服務記錄”刪除，此刪除動作只針對支援服務記錄資料，不會把其他資料刪除
注意事項：
- 若要修改“支援服務記錄”裡可用的“回應部門”、“回應職員”、“回應狀態”等名稱，請前往“系統設定”的“支援服務記錄”進行，而這些名稱資料強列建議於“初始設定”時處理，以避免日後修改對已建立的查詢出現影響
- 在“支援服務記錄”裡選用的各種名稱，例如“回應部門”、“回應職員”、“回應狀態”等，只屬方便辨認的稱呼
- 在一般情況下，應直接使用系統的“支援服務記錄”處理收到的查詢要求，並且不應用傳統的電子郵件進行回覆，若只以電子郵件處理查詢，系統將無法記錄有關資料
- 如果您使用其他途徑發出回覆，例如一般電子郵件往來，訊息將會被系統忽略而無法記錄，若收到查詢者只以電子郵件提問，請指示查詢者前往網站建立正式的“支援服務記錄”，以便往後的訊息能一一被系統記錄
- 您應直接負責所有的客服工作，因此請勿將查詢者發出的“查詢內容”提交給我們處理，若需我們跟進這類支援，每綜第三方支援收費為港幣1200起，並且需事先付款
- 基於私隱問題，在任何情況下，您均不應向第三者透露您的查詢者資料，或未經查詢者同意前，將有關訊息用於別處
The above information is for reference only
Brand or Manufacturer
Brand or Manufacturer

如果您的產品是由多個“品牌”或“廠商”組成，這樣便可透過“品牌或廠商”的預先設定，將產品歸納在所屬的品牌內。

透過“品牌或廠商”，您的多元化產品不會再感覺混亂，而是變得讓顧客更容易集中瀏覽、架構更清楚，而且更能提高管理產品的效率。

進入“品牌或廠商”管理：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“品牌或廠商”
每項“品牌或廠商”包含的資料：
- 品牌名稱
  “中文”或“英文”的名稱，最多125個字元，請盡量簡短（必需輸入）
- 品牌網頁
  針對該品牌的“中英文”官方網站，讓顧客瀏覽時可到這品牌的網站參考資料，必需包含由http://開首的完整網址（按需要使用）
- 品牌圖片
  JPG、GIF或PNG格式（按需要使用）
針對“品牌或廠商”的動作：
- 新增
  新增一個品牌或廠商
- 編輯
  修改已經建立的品牌或廠商，例如更改名稱、轉換圖片
- 刪除
  將該品牌刪除，此刪除動作只針對品牌或廠商資料，不會把原有產品刪除
- 資訊
  顯示該品牌或廠商的資訊，包括內含產品數量
- 更新產品
  針對所屬該品牌或廠商的產品進行“快捷產品更新”
注意事項：
- 品牌或廠商的設定，建議應在“初始設定”時預先完成，以方便往後的“產品新增”及針對產品“匯出、匯入資料”的管理。
- 如某一項“品牌或廠商”內含龐大產品數量，在點擊“資訊”時需較長時間下載頁面，請耐心等待。
- 請自行了解有關“品牌”連結網址、圖片的知識產權及使用問題，若未經該“品牌”允許使用的相關資料，將有可能觸犯法例。
- 有關著作權與商標聲明，您應在適當頁面，例如“使用條款”及“產品內容”，標明該品牌的商標擁有權，以避免觸犯任何國家的商標法例，例如您正在出售Intel的產品，則應聲明像是「Intel 和Itanium 是Intel Corporation 及其子公司在美國和其他國家（地區）的商標或註冊商標」。
- 我們不會就“著作權與商標”相關的使用及法律問題提供支援服務，對于錯誤使用所引致的責任，亦與我們無關，敬請留意。
The above information is for reference only
Start Building Your Storefront
Start Building Your Storefront

Ec2Biz的「網上商店系統」的系統具備很多現時在電子商務上適用的方案，而且整合了大量獨特的功能，讓您在運營線上銷售的過程得到最高回報，而且我們的系統不斷加以改良。

經過歷年的客戶反影後，現在的軟件版本已較前的更易操作，而且改善了控制介面，讓您無論進行初始設定或是日常操作，都可感覺輕鬆快捷。

為了讓您能更快捷地進行「初始設定」，我們特意整理了這份指南，以一步一步的指引，向您介紹適用的設定程序。

對於整過系統來說，「初始設定」顯得非常重要，因您輸入的資料將會被套用到各種普通或進階功能裏，所以請參照下述步驟逐點完成設定。
1. 系統設定
  1. 網站資料
    網站“中英文”主題、簡介、關鍵字
  2. 公司資料
    公司“中英文”名稱、地址，聯絡、號碼、客戶服務、傳真電話號碼，電子郵件，負責人名稱
  3. 通知資料
    接收查詢通知方式、手機短訊接收號碼、貨量不足通知、顧客心聲通知、新會員參加通知
  4. 數位憑証資料
    (如適用) - 憑証發行機構、憑証域名、憑証編碼
2. 客戶設定
  1. 新會員的預設群組
    客戶批核選擇、觀看售價選擇、告知好友選擇
  2. 新會員優待
    新會員獲贈現金積分、電子禮券
  3. 現金積分系統
    啟用選擇、使用規則
3. 商店店面設定
  1. 網站模板選擇
    使用預設或修改、上載設計模板
  2. 樣式表選擇
    使用預設或修改字型顏色、大小、位置
  3. 顯示項目
    選擇適用的顯示方式、版面區塊
  4. 邊框設定
    選擇適用的「版面區塊」邊框
4. 建立產品目錄分類
  頂層目錄、副目錄、副分類目錄，新增品牌列表
5. 加入產品名單
  1. 新增產品欄位
    預先設定產品資料統稱，例如：衣服尺碼、材質、產地
  2. 逐件輸入產品
    產品“中英文”名稱、說明、型號、數量、重量、選擇上載圖片
  3. 大量新增產品
    上載產品CSV檔案、上載經打包壓縮產品圖片 (進階功能，不建議初始設定時使用)
6. 貨運管理設定
  1. 本地貨運
    選擇適用於本地的方式，修改運費
  2. 海外貨運
    選擇適用於海外的方式，修改運費
7. 金流收款設定
  1. 信用咭付款閘道
    申請適用的付款閘道服款務，輸入服務使用者資料
  2. 銀行入帳付款
    輸入“中英文”銀行名稱、帳戶號碼
  3. 郵寄支票付款
    輸入“中英文”收款者名稱、地址
8. 完成初始設定
注意事項：
- 雖然我們的系統在多方面均可讓您進行細微的調校，甚至加插自訂的HTML，但仍建議使用預設的型式，除非由專業而具經驗者進行，否則不應把“商店系統”設置過於花巧，以免令顧客不能順利瀏覽及訂購產品，而且影響日常的管理
- 基於“線上商店”系統汲及很多不同的設置變數，而且由客戶自行輸入的資料或修改店面的情況均不盡相同，所以我們的技術支援將只針對預設的系統，而其他客戶修改的部份，將不能獲得支援服務，敬請留意
The above information is for reference only
Company News
Company News

透過“公司新消息”能讓您在商店首頁發佈業務的“最近動向”、“優惠情報”、“節日休假安排”等資料，從此，您的顧客便能知悉您的業務近況。

進入“公司新消息”：
1. 點擊主選單的“資訊管理”
2. 點擊左選單的“公司新消息”
每項“公司新消息”包含的資料：
- 主題
  “中英文”主題，例如“4月份新貨上架，精選時裝、配件一律大特價”
- 內容
  “中英文”內容，透過“HTML”編輯器輸入，或利用“原始碼”編輯HTML
- 顯示狀態
  選擇其中一種狀態，例如“顯示”、“隱藏”
針對“公司新消息”的動作：
- 狀態
  點擊狀態列的“綠色”或“紅色”按鈕
- 編輯
  修改已經增加的公司新消息資料
- 刪除
  將該公司新消息文章資料刪除
“公司新消息”主題及內容適用的“標籤”：
透過“標籤”能讓資訊正確地顯示，而且能自動對應中英文頁面，無需擔心更改系統設定的聯絡資料後，遺漏修改頁面內容，請使用以下專用“標籤”加插在適當的HTML位置內
- [[PAGE:HOME_URL]]
  您的線上商店網址
- [[PAGE:SITE_NAME]]
  您的網站名稱
- [[PAGE:SITE_DESCRIPTION]]
  您的網站說明 / 簡介
- [[PAGE:SITE_KEYWORDS]]
  您的網站關鍵字
- [[PAGE:COMPANY_NAME]]
  您的公司名稱
- [[PAGE:COMPANY_ADDRESS]]
  您的公司地址
- [[PAGE:COMPANY_TEL]]
  您的公司聯絡電話號碼
- [[PAGE:COMPANY_FAX]]
  您的公司傳真機號碼
- [[PAGE:COMPANY_SERVICE_TEL]]
  您的客戶服務電話號碼
- [[PAGE:STORE_OWNER]]
  您的網站負責人名稱
- [[PAGE:STORE_OWNER_EMAIL]]
  主要電子郵件
- [[PAGE:STORE_ENQUIRY_EMAIL]]
  客戶查詢郵件的收件地址
- [[PAGE:STORE_ORDER_EMAIL]]
  新訂單的通知電郵地址
注意事項：
- “公司新消息”將按建立的日期自動排序，越新的消息排序越高
- “公司新消息”的內容，只屬額外資訊，不會構成對產品銷售和其他功能的影響
- “公司新消息”只在首頁顯示，而透過商店的左或右方菜單亦可展示小型“功能區塊”消息主題
- 若要在首頁展示“公司新消息”，請在“網站樣式總管”>“顯示項目”>“目錄首頁顯示設定”>“主頁公司新消息列表 ”設為啟用
- 若要在功能區塊展示“公司新消息”，請在“網站樣式總管”>“顯示項目”>“功能區塊設定”>“新消息及資訊 ”設為啟用
- 所有新消息內容必需將“顯示狀態”設為“顯示”，而且需具有主題及內容方可生效
- 若需借助其他HTML軟件預先完成排版，強列建議使用“FrontPage”、“Dreamweaver”，而不應以“MicroSoft Word”的文字編輯器進行
- 盡量不要在新消息頁面輸入聯絡電郵地址，應推薦客戶使用“支援服務記錄”（聯絡我們）的線上表格進行聯繫，這行動令所有查詢都能被記錄，亦可防範惡意程序抓到您的電郵地址發送垃圾郵件（系統在“聯絡我們”顯示的電郵地址已經過圖片轉化處理，惡意程序無法提取內容）
Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

The above information is for reference only
Interface of Administer Center
Interface of Administer Center

Before you start using the Administer Center, it is important to understand the documentation conventions used in it.

This guide is intended for hosting E-Store who manage their servers through Administer Center and have access to administrator's account in the control panel.

Ec2Biz “Online E-Store System” is a e-commerce automation solution that gives business owner full control over the managed products selling and simplifies setup and management of customer accounts, order, and store style.

Ec2Biz “Online E-Store System” is stable, secure and reliable, but what you will like about it the most is that it will save you and your technical staff much time and effort
All your customers will have personal isolated purchase interface environments and will be able to manage their accounts, purchase history, and inquiry on their own — without bothering you.

NOTE: Pop-up blocking in your browser should be disabled when using Administer Center. Microsoft IE 5.5 and Netscape v4.5 or lower for Windows/UNIX is no longer supported.

The above information is for reference only

More...

Linux Web Hosting

How to use CuteFTP to upload your website
How to use CuteFTP to upload your website

CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

The above information is for reference only
How do upload my website
How do upload my website

To upload your files with FTP you will need an FTP client.
User name and password are the same as the PLESK.
Upon connecting, you will see a list of the following directories:
- anon_ftp
  This directory is used for anonymous ftp upload/downloads.
- cgi-bin
  A directory for your cgi scripts.
- error_docs
  This directory holds the html error pages that you can customize for your needs.
- httpdocs
  This is the root of your website where you should put all website related files.
- httpsdocs
  This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.
- private
  This folder is for storing personal and private files and cannot be accessed by people using your website.
- statistics
  This directory is used for storing web statistics and logging information of your website and ftp service.
- subdomains
  This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.
- web_users
  This directory is for webusers you created in your plesk desktop.
The httpdocs is where your web page files has to be placed.

DO NOT delete ANY directory or files that have been created by the system, otherwise your web site may disappear into cyber oblivion!

The above information is for reference only
Usefull Server Path Information
Usefull Server Path Information

Here are the applications paths. If you do not see what you are looking for, please contact us.
- Sendmail:
  /usr/sbin/sendmail
- Perl:
  /usr/bin/perl
- PHP:
  /usr/bin/php
- cURL:
  /usr/bin/curl
- Pear:
  /usr/bin/pear
- GET:
  /usr/bin/GET
- Python:
  /usr/bin/python
- ImageMagick:
  /usr/bin/
- Convert Path for ImageMagick:
  /usr/bin/convert
- Web Page Path:
  /var/www/vhosts/domainname/httpdocs
- Root Path:
  /var/www/vhosts/domainname/
- CGI-BIN Path:
  /var/www/vhosts/domainname/cgi-bin/
- Subdomains Path:
  /var/www/vhosts/domainname/subdomains/subdomain
  Example: http://subdomain.ec2biz.com
* Where domainname is the domain that is given to you in the welcome email.

The above information is for reference only

More...

Industry News

If You're Going To Steal Software, Steal From Us: Microsoft Exec
If You're Going To Steal Software, Steal From Us: Microsoft Exec

Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

By Paul McDougall
InformationWeek
12, 2007 03:00

If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

"We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

"You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

The above information is for reference only
33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

The above information is for reference only
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

The above information is for reference only
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

The above information is for reference only
Google 7.68 Terabits Per Second Cable
Google 7.68 Terabits Per Second Cable

Search giant finalizes plan for Pacific fiber being ran.

The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

The above information is for reference only

More...

Pre-Sale Services

Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

The above information is for reference only
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

The above information is for reference only
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

The above information is for reference only
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

The above information is for reference only

More...

Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services, please click "Contact us", or call

.com	.net	.org
.biz	.info	.name
.com.hk	.hk	.cn
All

General Information

OpenBiblio

SITEframe

PHPBook

MIVA Merchant Five

AutoIndex

Glossary

BMP (Bit Mapped)

Font

SSL

HTML

Upload

Email Tutorial

What is mail policy and email limits?

Microsoft Outlook Setup Tutorial

Mozilla Thunderbird For Mac OSX Email Setup Tutorial

Are you able to receive emails but not send?

Eudora 6 For PC Email Tutorial

E-Store

Support Tickets

Brand or Manufacturer

Start Building Your Storefront

Company News

Interface of Administer Center

Linux Web Hosting

How to use CuteFTP to upload your website

How do upload my website

Usefull Server Path Information

Industry News

If You're Going To Steal Software, Steal From Us: Microsoft Exec

33 Million Domains Registered in 2007

Parallels Plesk Sitebuilder 4.2

Summit 2008 Agenda Announced by Parallels

Google 7.68 Terabits Per Second Cable

Pre-Sale Services

Specific refund conditions based on method of payment

Why using free email accounts is bad idea?

Privacy Policy for your account

Newsletter / E-mail Help