8 Dec, 2016
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Industry News

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • EGROUPWARE

    EGROUPWARE


    eGroupWare is many things. It is a very flexible pluggable framework capable of hosting applications like a group calendar, AddressBook, Email, accounting ledger, inventory, and whatever else your can think of. These applications can share a common user store, and a flexible Access Control List (ACL) system to control access and information sharing. At it's core there is the phpgwapi, an API written for php, that provides some very useful functions and tools for developers, including the user store, which has several back ends, database abstraction, and a flexible templating system. Applications are then written using the phpgwapi and phpgw framework to provide web based tools to users.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPMyFamily

    PHPMyFamily


    phpmyfamily is intended to allow geographically dispersed family members to maintain a central database of research which is readily accessable and editable. It allows family members to contribute as and when information becomes available without requiring them to send it to a central 'custodian.' At the same time, it allows the general public to view your tree (subject to the restrictions below) to see if they match.

    Infomation regarding the identities of people born after 01/01/1910 are hidden from general browsing but are freely available to 'registered' users. As well as maintaining links for parents, siblings, spouses and children, there are free text capabilities for the recording of anecdotes, information etc, recording of census details, capability to upload images and document transcripts. Please note that html tags in the notes field WILL be rendered. phpmyfamily is NOT intended to provide a 'all the worlds related' database with many users working on separate trees aka familyreunited.com. While there is no requirement for individuals in the database to be linked into a central structure, all users can see all records etc.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • WordPress

    WordPress


    WordPress is a state-of-the-art publishing platform with a focus on aesthetics, web standards, and usability. WordPress is both free and priceless at the same time.

    More simply, WordPress is what you use when you want to work with your blogging software, not fight it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTTP 狀態碼

    HTTP 狀態碼


    當一個要求傳送至您的伺服器,要求您網站的網頁 (例如,使用者以瀏覽器瀏覽您的網頁),您的伺服器會傳回 HTTP 狀態碼以回應該要求。

    此狀態碼會提供關於要求狀態的資訊, 並給予您的網站和所要求網頁的資訊。

    一些常見的狀態碼如下:

    • 200 - 伺服器成功傳回網頁
    • 404 - 找不到所要求的網頁
    • 503 - 伺服器暫時無法使用

    下列為 HTTP 狀態碼的完整清單。 請按一下連結以取得更多資訊。 您也可以參閱 http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html W3C 的 HTTP 狀態碼網頁,以取得更多資訊。

    1xx (暫時的回應)
    指出暫時回應並請求要求者繼續的狀態碼。
    代碼說明
    100 (繼續)要求者應當繼續此要求。伺服器傳回此程式碼,指出已收到一項要求的第一部分,正等候其餘的部分。
    101 (切換通訊協定)要求者已要求伺服器切換通訊的協定,而伺服器正在確認即將如此進行。

    2xx(成功)
    指出伺服器已成功處理要求的狀態碼。
    代碼說明
    200 (成功)伺服器已成功處理要求。這代表伺服器已提供所要求的網頁。
    201 (已建立)要求已順利完成,伺服器已建立新的資源。
    202 (已接受)伺服器已接受此要求,但尚未處理。
    203 (非授權資訊)伺服器成功處理要求,但可能傳回來自另一資源的資訊。
    204 (無內容)伺服器已成功處理要求,不過未傳回任何內容。
    205 (重設內容)伺服器已成功處理要求,不過未傳回任何內容。 這個回應與 204 不一樣,此回應請求要求者重設文件檢視 (例如,清除表單以輸入新的資料)。
    206 (部分內容)伺服器已成功處理部分 GET 要求。

    3xx(已重新導向)
    您必須採取進一步的動作才能完成要求。通常這些狀態碼會用來重新導向。建議每項要求不要使用超過五次重新導向。
    代碼說明
    300 (多個選項)根據此要求,伺服器可採取數種動作。 伺服器可能會根據要求者 (user agent) 選取一個動作,也可能列出清單,讓要求者進行選擇。
    301 (永久移動)要求的網頁已永久移到新位置。 當伺服器回傳此回應 (回應 GET 或 HEAD 要求),會自動將要求者導向至新位置。
    302 (暫時移動)伺服器目前以來自不同位置的網頁回應要求者,但是要求者仍應該繼續以原位置進行未來的要求。 此程式碼類似於 GET 或 HEAD 要求裡的 301,會自動將要求者導向至另一個位置。
    303 (參閱其他位置)當要求者應該對另一個位置發出個別 GET 要求,才能擷取回應時,伺服器會傳回此狀態碼。 對於 HEAD 之外的所有要求,伺服器會自動導向至其他位置。
    304 (未修改)要求的網頁自上次要求以後並未修改過。 當伺服器回傳此回應時,並不會回傳網頁內容。要求者上次要求變更網頁之後,如果該網頁尚未經修改,您就應該設定伺服器傳回此回應 (稱為 If-Modified-Since HTTP 標題)。這樣可以節省您的頻寬和負載。
    305 (使用 Proxy)要求者只能透過 Proxy 進入要求的網頁。 當伺服器傳回此回應時,也會指出要求者應該使用的 Proxy。
    307 (暫時的重新導向)伺服器目前以來自不同位置的網頁回應要求者,但是要求者仍應該繼續以原位置進行未來的要求。 此程式碼類似於 GET 或 HEAD 要求裡的 301,會自動將要求者導向至另一個位置。

    4xx (要求錯誤)
    這些狀態碼指出要求裡可能有伺服器無法處理的錯誤。
    代碼說明
    400 (不正確的要求)伺服器無法辨識要求的語法。
    401 (未授權)此要求需要驗證。如果網頁需要登入,伺服器可能會傳回此回應。
    403 (禁止)伺服器拒絕要求。如果在試圖檢索您網站的有效網頁時收到此狀態碼,可能是因為您的伺服器或主機攔截了存取。
    404 (找不到)伺服器找不到所要求的網頁。例如,如果要求的網頁不在這個伺服器上,伺服器就會傳回此狀態碼。
    405 (不允許的方法)不允許要求裡所指定的方法。
    406 (不接受)要求的網頁無法回應所要求的內容特性。
    407 (需要 Proxy 驗證)此狀態碼類似於 401(未授權),但指定要求者必須透過 Proxy 進行驗證。當伺服器傳回此回應時,也會指出要求者應該使用的 Proxy。
    408 (要求逾時)在等候回應時,發生伺服器逾時。
    409 (衝突)在完成要求時,伺服器發生衝突。伺服器必須在回應中包含衝突資訊。伺服器可能會在 PUT 要求與較早的某項要求相衝突時傳回此狀態碼做為回應,並會列出這兩項要求之間的差異。
    410 (消失) 當要求的資源遭永久移除,伺服器會回傳此回應。此回應類似於 404 (未找到) 狀態碼,但在資源曾經存在但已消失的狀況中,有時會取代 404。如果資源已永久移動,您應該使用 301,指定資源的新位置。
    411 (需要長度)伺服器不接受不含有效內容長度標題欄位的要求。
    412 (前提失敗)伺服器未達到要求者所要求的前提之一。
    413 (要求實體太大)伺服器無法處理要求,因為要求過於龐大。
    414 (要求的 URI 太長)伺服器無法處理要求,因為要求的網址 (通常是一個網址) 過長。
    415 (不支援的媒體類型)要求的格式不受要求網頁支援。
    416 (要求的範圍無法使用)如果要求的範圍在該網頁上無法使用,伺服器就會傳回此狀態碼。
    417 (預期失敗)伺服器無法達到預期要求標題欄位的條件。

    5xx (伺服器錯誤)
    這些狀態碼指出伺服器在嘗試處理要求時發生內部錯誤。 這些錯誤傾向於是伺服器本身的錯誤,而不是要求的錯誤。
    代碼說明
    500 (內部伺服器錯誤)伺服器遭遇錯,可能無法完成要求。
    501 (未提供)伺服器不具備完成要求所需的功能。例如,當伺服器無法辨認要求的方式,可能就會傳回此狀態碼。
    502 (錯誤的閘道)伺服器當成閘道或 Proxy 使用,接收到來自上游伺服器的無效回應。
    503 (服務無法使用)伺服器目前暫時無法使用 (因為超載或維護之故而關閉)。通常這只是暫時性的狀況。
    504 (閘道逾時)伺服器當成閘道或 Proxy 使用,而且未接收到來自上游伺服器的即時回應。
    505 (不支援的 HTTP 版本)伺服器不支援要求裡所用的 HTTP 通訊協定版本。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • UEBIMIAU

    UEBIMIAU


    UebiMiau is a web-based e-mail client written in PHP It is a free software distributed under GPL terms, see www.gnu.org for more informations. You can use or redistribute this software, but need preserve the credits of author.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • SSL

    SSL


    Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols which provide secure communications on the Internet for such things as web browsing, e-mail, Internet faxing, instant messaging and other data transfers. There are slight differences between SSL 3.0 and TLS 1.0, but the protocol remains substantially the same. The term "TLS" as used here applies to both protocols unless clarified by context.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SWF (Flash Animations)

    SWF (Flash Animations)


    SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Domain name

    Domain name


    On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

    Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Search Engine

    Search Engine


    A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • URL

    URL


    A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • PHP - How to parse PHP within HTML files

    PHP - How to parse PHP within HTML files


    Create a new .htaccess file or edit an existing one with the following line:

    AddType application/x-httpd-php .html .htm

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Reseller’s Guide

    Plesk 10 Reseller’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This guide is intended for hosting services resellers who are going to use Parallels Plesk Panel 10 as Reseller users.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to running a ASP.NET page

    How to running a ASP.NET page


    Sorry, Our servers are running under Linux, we are unable to provide ASP.NET on Linux.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to publish a web site with Dreamweaver

    How to publish a web site with Dreamweaver


    When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

    Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

    Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Usefull Server Path Information

    Usefull Server Path Information


    Here are the applications paths. If you do not see what you are looking for, please contact us.

    • Sendmail:
      /usr/sbin/sendmail
    • Perl:
      /usr/bin/perl
    • PHP:
      /usr/bin/php
    • cURL:
      /usr/bin/curl
    • Pear:
      /usr/bin/pear
    • GET:
      /usr/bin/GET
    • Python:
      /usr/bin/python
    • FFmpeg:
      /usr/bin/ffmpeg
    • ImageMagick:
      /usr/bin/
    • Convert Path for ImageMagick:
      /usr/bin/convert
    • Web Page Path:
      /var/www/vhosts/domainname/httpdocs
    • Root Path:
      /var/www/vhosts/domainname/
    • CGI-BIN Path:
      /var/www/vhosts/domainname/cgi-bin/
    • Subdomains Path:
      /var/www/vhosts/domainname/subdomains/subdomain
      Example: http://subdomain.ec2biz.com


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to receive emails but not send?

    Are you able to receive emails but not send?


    If you can receive mail but aren't able to send this means one thing.....

    There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

    Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

    The reason they do this is to prevent you from using their internet connection for spamming purposes.

    You will still be able to send emails, but only by using your ISP'S outgoing mail server.
    Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
    For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

    If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Useful ISP email information

    Useful ISP email information


    I S PPOP3PortS.S.LSMTPPortS.S.LIMAP4PortS.S.L
    網上行
    Netvigator
    pop.netvigator.com110995smtp.netvigator.com25465
    商業網上行
    Business Netvigator
    corppop.netvigator.com110corpmail1.netvigator.com25
    PCCW NETMailpop.netvigator.com110995smtp.netvigator.com25465
    PCCW NETMail Plusndpop.netvigator.com110995ndsmtp.netvigator.com25465ndimap.netvigator.com143993
    和記寬頻
    Hutchison Broadband
    pop.hgcbroadband.com
    pop.net-yan.com
    110mail02.hgcbroadband.com
    mail02.net-yan.com
    25
    3寬頻
    Three Broadband
    pop.threebb.com.hk110mail02.threebb.com.hk25
    有線寬頻
    i-CABLE
    mail.i-cable.com110smtp.i-cable.com25
    香港寬頻
    HKBN
    popo.hkbn.net
    pop1.hkbn.net
    popo.ctimail.com
    110smtpo.hkbn.net
    smtpo.ctimail.com
    25
    太平洋寬頻
    Pacific Internet
    pop.pacific.net.hk110smtp.pacific.net.hk25
    SmarTone Vodafone110995smtp.smartone-vodafone.com25
    HKNetpop3.hknet.com110smtp.hknet.com25
    Google GMAILpop.gmail.com110995smtp.gmail.com25465imap.gmail.com143993
    雅虎電子郵件
    Yahoo Mail
    pop.mail.yahoo.com
    pop.mail.yahoo.com.hk
    110995smtp.mail.yahoo.com
    smtp.mail.yahoo.com.hk
    25465imap-ssl.mail.yahoo.com993
    Ymailpop.mail.yahoo.com110995smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Ymail Plusplus.pop.mail.yahoo.com110995plus.smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Hotmailpop3.live.com110995smtp.live.com25
    163 網易郵箱pop.163.com110995smtp.163.com25465imap.163.com143993
    QQ 郵箱pop.qq.com110995smtp.qq.com25465imap.qq.com993
    新浪網郵箱
    SinaMail
    pop3.sina.com.hk110------


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Yahoo! Mail

    Setup fetch email using Yahoo! Mail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://help.yahoo.com/kb/SLN3527.html

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Cross Sell Products

    Cross Sell Products


    “附加推韉產品”(關聯產品)適合將一些同係列,或相關的產品建立關聯,當顧客瀏覽某產品的同時,若該產品已建立對其他產品關聯,在介紹頁面下將顯示其他的關聯產品,這讓便可達到顧客選購一件商品的同時,對這些推韉產品考慮一同購買,創做最有效的促銷。

    根據採用這種產品關聯的客戶反影,生意及銷售件數比較未使用前最多上升達30%,所以請您關注這方案並善用之。

    “關聯產品”跟其他一般產品無異,這方案只是提供一種更易吸引向顧客促銷的途徑。

    每項附加推韉產品包含的資料:
    • 只需對任一產品設立關聯

    新增附加推韉產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“附加推韉產品”

    3. 在產品列表或以搜尋方式選出產品

    4. 點擊“編輯”並繼續

    5. 以“單選”或“複選”找出欲關聯的產品

    6. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    針對附加推韉產品的動作:
    • 編輯
      修改已經增加的附加推韉產品,例如更改已關聯的產品

    注意事項:
    • 只需對其一產品建立關聯,建立後的二件產品將自動配對它的關聯品,無需對另一產品建立關聯

    • 同一產品可以利用“複選”向多件產品建立關聯

    • 在建立關聯時,可以轉到其他目錄向其他產品建立關聯,但已選到“已經選取的產品”會先儲存再轉往其他目錄

    • 挑選的“推韉產品”數量超過該頁面的可顯示數,則每次頁面被刷新系統會隨機選出合符顯示數的“推韉產品”

    • “推韉產品”的銷售及訂購過程,跟其他一般產品無異,而顧客的訂單和管理區的訂單資料亦跟其他無異


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Contact Information

    Contact Information


    系統設定對您的商店十分重要,不適當的設定會嚴重影響整個電子商店的運作,亦有可能令顧客無法暢順瀏覽或訂購商品。

    所以我們建議您在新的商店進行細心的設定,而設定完成後必須在您的電子商店進行觀察和模擬交易,看看有沒有因不正當設定而引致錯誤。

    在一般情況下,除“初始設定”外,不應經常修改系統設定。

    聯絡資料系包含的資料:

    網站資料:
    • “中英文”網站主題
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”簡介
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”關鍵字
      大部份搜索引擎能辦認的資料,能有效引導顧客瀏覽您的網站

    公司資料:
    • 商店負責人名稱
      將套用於各種電子郵件、訂購單

    • 主要電子郵件
      將套用於各種電子郵件、訂購單

    • 主要郵件寄件地址
      將套用於各種電子郵件、訂購單,亦是寄出郵件的回覆地址

    • 客戶查詢電郵
      若有選用,系統會自動發出一封電子郵件通知您

    • 新訂單通知電郵
      若有選用,系統會自動發出一封電子郵件通知您

    • 公司聯絡電話號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • 客戶服務電話號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • 公司傳真機號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”公司名稱
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”地址
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    通知資料:
    • 傳真機(FAX)接收查詢通知
      選擇:“啟用”、“不啟用”

    • 以傳真機(FAX)接收新訂單通知
      “啟用”、“不啟用”

    • 接收查詢的傳真機號碼
      請轉入包含地區碼的傳真機號碼,但只限傳真至“香港特別行政區”的傳真機號碼,例如“852-22780281”

    • 以手機短訊(SMS)接收查詢通知
      選擇:“啟用”、“不啟用”

    • 以手機短訊(SMS)接收新訂單通知
      選擇:“啟用”、“不啟用”

    • 接收手機短訊(SMS)的手機號碼
      請轉入包含地區碼的手機號碼,全球手機均適用,例如“852-22780281”,必需已購買“短訊額”才有效

    • 客戶新參加通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 新增顧客心聲通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 商品存貨量不足通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 通知電郵的語言
      選擇:“中文”、“英文”

    數位憑証資料:
    • 網站聯絡人名稱

    • 聯絡電郵地址

    • SSL憑証域名

    • SSL憑証發行機構

    • CSR

    • Private key

    • CA Certificate


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Brand or Manufacturer

    Brand or Manufacturer


    如果您的產品是由多個“品牌”或“廠商”組成,這樣便可透過“品牌或廠商”的預先設定,將產品歸納在所屬的品牌內。

    透過“品牌或廠商”,您的多元化產品不會再感覺混亂,而是變得讓顧客更容易集中瀏覽、架構更清楚,而且更能提高管理產品的效率。

    進入“品牌或廠商”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“品牌或廠商”

    每項“品牌或廠商”包含的資料:
    • 品牌名稱
      “中文”或“英文”的名稱,最多125個字元,請盡量簡短(必需輸入)

    • 品牌網頁
      針對該品牌的“中英文”官方網站,讓顧客瀏覽時可到這品牌的網站參考資料,必需包含由http://開首的完整網址(按需要使用)

    • 品牌圖片
      JPG、GIF或PNG格式(按需要使用)

    針對“品牌或廠商”的動作:
    • 新增
      新增一個品牌或廠商

    • 編輯
      修改已經建立的品牌或廠商,例如更改名稱、轉換圖片

    • 刪除
      將該品牌刪除,此刪除動作只針對品牌或廠商資料,不會把原有產品刪除

    • 資訊
      顯示該品牌或廠商的資訊,包括內含產品數量

    • 更新產品
      針對所屬該品牌或廠商的產品進行“快捷產品更新”

    注意事項:
    • 品牌或廠商的設定,建議應在“初始設定”時預先完成,以方便往後的“產品新增”及針對產品“匯出、匯入資料”的管理。

    • 如某一項“品牌或廠商”內含龐大產品數量,在點擊“資訊”時需較長時間下載頁面,請耐心等待。

    • 請自行了解有關“品牌”連結網址、圖片的知識產權及使用問題,若未經該“品牌”允許使用的相關資料,將有可能觸犯法例。

    • 有關著作權與商標聲明,您應在適當頁面,例如“使用條款”及“產品內容”,標明該品牌的商標擁有權,以避免觸犯任何國家的商標法例,例如您正在出售Intel的產品,則應聲明像是「Intel 和Itanium 是Intel Corporation 及其子公司在美國和其他國家(地區)的商標或註冊商標」。

    • 我們不會就“著作權與商標”相關的使用及法律問題提供支援服務,對于錯誤使用所引致的責任,亦與我們無關,敬請留意。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 業務管理架構

    業務管理架構


    在貴公司採用我們的系統過程裏,除了初次完善的設定後,往後的管理可能會十分繁重,由於在互聯網上潛在著巨大商機和不分國別界限,所以因由開業初期的零碎訂單及客戶查詢,以至貴公司網站及業務續漸被更多人認識,這時會出現大量的客戶查詢及訂單,所以貴公司必須及早作好安排,提高業務效率。

    因為每間公司的業務均不盡相同,我們實難以一一說明,但以下是一些根據現時我們的客戶提供及經整理的重點安排:
    • 新產品的輸入工作

    • 售清產品的刪除或補貨工作(系統對於存量會有提示)

    • 產品的售價、存量、內容的更新

    • 經常校對輸入了的資料並試驗實際模擬交易,找出錯誤的地方並加以修正

    • 整個網站內容訊息定時更新,會讓顧客保持新鮮感

    • 不斷增加網站文字內容,可令各搜尋引擎收集更多資訊,有利提高知名度

    • 定時提供促銷活動,如節日特價品,送贈小額電子禮券吸引舊會員消費

    • 定時為產品報道新消息

    • 為日常訂單收取的信用咭營業金額記錄及整理

    • 定時按實際需要而更新貨運資料及運費調整

    • 定時利用我們的「電子報管理系統」寄發產品新消息給會員以保持聯係

    • 尋找其他網站商店提出合作商機

    • 定時向我們提出需要改善的地方,以利顧客的訂購過程更簡化無誤

    • 定期觀察我們提供的網站報告,比較瀏覽量高低的地區作出相應的宣傳安排

    • 如網上營商是貴公司的重點業務,需多利用各動宣傳媒體,例如於“Yahoo”、“Google”放置廣告,把產品張貼到知名的拍賣網如“EBay.com”、“雅虎拍賣網”等

    Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Products Additional Info

    Products Additional Info


    “附加產品資料”適合用於一些需要提供額外說明,或更詳盡產品規格的商品,這些附加的產品資料不會主動在“產品詳細頁”顯示,而是在該項產品的頁面展示含有連結的主題。

    當顧客點擊該主題,隨即便會彈出另一個小型視窗並在視窗內顯示這些“附加產品資料”。

    每項附加產品資料包含的資料:
    • “中英文”主題 - 最多125個字元

    • “中英文”內容 - 無限制內容,以“HTML”型式儲存及顯示,可加插圖片

    新增附加產品資料:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“附加產品資料”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 輸入相關資料

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改附加產品資料狀態:
    • 附加產品資料
      點擊狀態列的“綠色”或“紅色”按鈕

    針對附加產品資料的動作:
    • 增加
      針對產品新增一筆附加資料

    • 編輯
      修改已經增加的附加產品資料資料,例如更改“中英文”主題、“中英文”內容

    • 刪除
      將該附加產品資料刪除,此刪除動作只針對附加產品資料,不會把原有產品刪除

    注意事項:
    • 每項產品不限“附加產品資料”的數量

    • 這些只屬產品的額外資訊,不會影響產品的銷售條件及訂購過程

    • “中英文”主題、內容需分別輸入

    • 已經建立的附加產品資料可透過狀態改變成“顯示”或“不顯示”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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