1 May, 2016
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Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Industry News

  • Summit 2008 Agenda Announced by Parallels

    Summit 2008 Agenda Announced by Parallels


    Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

    This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

    This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

    "The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

    Agenda Highlights
    The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

    The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

    Featured speakers include:
    • Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.

    • Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.

    • Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.

    • Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

    Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

    A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

    Register, Reserve Hotel before April 19
    Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Reseller's Guide

    Plesk 9 Reseller's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to PHP - How to switch off safe_mode for website

    PHP - How to PHP - How to switch off safe_mode for website


    To switch off safe mode in Plesk on your hosting account:

    1. Logging In to Plesk control panel.
    2. Navigate to the domain in Desktop.
    3. Click on the Setup icon.
    4. Scroll down the page to Services section
    5. Make sure PHP is checked but Safe mode on is UNCHECKED
    6. Click the button labled OK


    Done! The website will now be running PHP with safe mode off.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Transferring your website to Focus Network Company

    Transferring your website to Focus Network Company


    Already hosted with another provider? Want to move your website to Focus Network Company?

    This tutorial will outline the steps required to migrate your website and email accounts to your new account in Focus Network Company.

    • Step 1 - Backup your files
      First of all, you need to download the site from your old host. You can do this in one of two ways:
      • Backup your site through Plesk
        If your old host uses Plesk, and the Backup feature is enabled, you can download your entire site in a couple of clicks.
      • Backup your site via FTP
        If your host does not use Plesk or they do not have the backup function enabled, then you should backup your site using FTP. Typically you need to connect to your website via FTP, download your www or public_html folder (the names for this folder differ; it is the folder that contains your website).

        The tutorials below will show you how to connect and transfer files using the popular free FTP client software.
        1. Download and install FTP client software, such as Filezilla, CuteFTP, WS_FTP
        2. Connecting to your website with FTP client software
        3. Transferring files to/from your website with FTP client software

    • Step 2 - Backup and restore your MySQL databases
      If you do not have any MySQL databases, you can skip to Step 3.

      To transfer MySQL databases from your old host to Focus Network Company, there are two methods you can use:
      • Backup/Restore MySQL databases via Plesk
        This uses the same Plesk function as the file backup section does. you can backup your database in a couple of clicks.
      • Backup/Restore MySQL databases via phpMyAdmin
        If your host does not use Plesk/the backup function is disabled, you can backup and restore MySQL databases using phpMyAdmin. Follow the tutorials below for instructions on how to import and export MySQL databases in phpMyAdmin.
        How do I export or backup a MySQL Database
        How do I import a MySQL Database / Creating or Importing a Database

    • Step 3 - Upload your files to your account
      Now you need to upload your files to your Focus Network Company account. If you backed up your files using the Plesk backup feature, you can upload them easily through your Plesk by following the tutorial above ("Restoring Data From Backup Archives").

      If you backed up your files using FTP, simply connect to your account using FTP client software and upload your files into the httpdocs folder.

    • Step 4 - Create email address on your account
      Before you point your domain to your Focus Network Company account, its a good idea to create the email addresses through Plesk first. Simply create the email addresses you want on your account by following the tutorial below:
      How to setup Your Emails on PLESK Control Panel / Creating Mailboxes

    • Step 5 - Point your domain to your account
      By this point your account with Focus Network Company should mirror your account at your current host; you should have uploaded your site files and MySQL databases and created your email accounts. Once you are sure you have completed all the steps above, its time to change the nameservers of your domain.

      Login to your domain control panel at your registrar and modify the nameservers for your domain to the ones we sent you in the welcome email.

      • Below are our DNS information:

        ns1.powersx.com
        ns2.powersx.com
      How to point my existing domain name to "Focus Network Company" server?

      Once you have done this, wait for your domain to propagate. This can take between 6-72 hours, depending on your location. To see if your domain has resolved correctly to your Focus Network Company account, type your domain name into the tool below and hit Lookup. On the next page scroll down to the Whois Record section. If the Focus Network Company nameservers are listed here, then your domain name has resolved.

      http://www.whois.sc

      Check your domain name is displaying correctly, and then proceed to the next step.

    • Step 6 - Cancel your account at your old host
      Once you have updated your nameservers and your domain name has resolved correctly, you can cancel your account at your old host.

      Make sure you backed up all your files; getting data back after you have cancelled your service with a provider can be quite difficult.

    • Congratulations, you have succesfully moved your website to Focus Network Company!


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Online Status

    Online Status


    我們的“網上商店”系統內置線上瀏覽者追蹤功能,透過“線上客戶”,您能掌握即時的店面瀏覽實況,了解那些客戶正在參觀的商品,以及客戶當時放在“購物車”的東西。

    若您正在提供“線上即時支援服務”,更可直接看看和您聯系中的客戶購物情況,以便提供產品訊息給那位發問中的客戶。

    進入“線上客戶”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“線上客戶”

    “線上客戶”包含的資料:
    • 客戶名稱
      若瀏覽者已成功登入,將顯示對方的稱呼

    • 國家及IP
      當前瀏覽者的IP及IP區域所屬的國家,該國家未必與顧客所登記的資料相同

    • 上線
      當前瀏覽者的總逗留時間

    • 登入時間
      最初進入網站的時間

    • 最後動作時間
      當前瀏覽者最後點擊的時間

    • 最後連結
      最近訪問的頁面

    針對“線上客戶”的動作:
    • 資訊
      檢視該名瀏覽者或顧客放在“購物車”裏的產品名單及售價

    注意事項:
    • 每筆在線瀏覽記錄,將會在再沒有點擊動作二分鐘後清除

    • 每筆記錄代表一位瀏覽者身份,少數情況下同一位瀏覽者會產生多於一筆的記錄,例如對方的電腦在處理cookies時出現變化,系統無法識別前段身份

    • 一些“搜索引擎”在進行自動化資料採集,系統仍有可能被記錄及顯示成“線上客戶”

    • 一些向您的線上商店發動惡意網路攻擊的情況,系統仍有可能被記錄及顯示成“線上客戶”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Attribute Management

    Attribute Management


    “商品特性”能允許您在某一項產品上,預先設定可供顧客在訂購時選擇更合適的產品細節,而且有效減少收到訂單後的種種跟進工作。

    例如您正在售賣的西褲,應該具備不同的“顏色”、“腰圍”、“褲長”等,以供顧客選購,而透過“商品特性”的預先設定,您便可自定產品選擇上的各種“選項名稱”和“選項值”。

    在您的‘網上商店’銷售的產品,都可以個別地套用合適的“商品特性”以解決同款產品但具備多樣化的訂購選擇,而且每種特性選擇可設定獨特的“差價”。

    例如某一衣服產品的正常售價是每件一百圓,若顧客選擇“大碼”則需多付十圓,意味這件“大碼衣服”的每件售價將會是一百一十圓。

    要在產品中增加“商品特性”,必需預先完成上一節指南介紹的“商品特性設定”。

    進入“商品特性管理”:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品特性管理”

    3. 或 在“產品管理”中點擊針對產品的“特性選擇”動作

    新增“商品特性”產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品特性管理”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“編輯”按鈕

    7. 剔取合適的“商品特性”和選擇其他合適的項目

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    每項“商品特性”包含的資料:
    • “商品特性”名稱
      透過剔取“選擇方格”來決定是否套用

    • 增/減選擇
      如該項特性具有“差價”,則可透過選擇“+”(增加差價)或“–”(減少差價),如沒有設定“差價”則不需選擇

    • 選項的差價
      如該項特性具有“差價”,請輸入差價的數值,例如“10”,如沒有差價請留空

    • 排序
      針對特性在下拉選單的先後排序,如沒有刻意設定,系統將以“商品特性”名稱的筆劃來自動排列

    針對“商品特性”的動作:
    • 新增產品
      從已建立的產品裏挑選一項並套用商品特性

    • 編輯
      修改已經套用商品特性的產品資料

    • 刪除
      將該產品的商品特性刪除,此刪除動作只針對商品特性資料,不會把原有產品刪除

    注意事項:
    • 如有為產品的商品特性“設定差價”,則差價的貨幣是以您商店的“預設貨幣”為基礎

    • 若產品套用了商品特性,顧客應在放進“購物車”前選擇,而完成訂購後的訂單,雙方的訂購產品資料都會特別地註明所選的商品特性

    • 若產品套用了商品特性,在顧客選擇了並完成訂購程序後,有關產品的商品特性無法再修改

    • 產品的特性差價,會根據訂購數量反影在訂單總計裏,並連同其他應收款項一併計算


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Send SMS

    Send SMS


    透過“傳送手機短訊”您能夠將訊息以“SMS”傳送到全球任何國家的手機,而且費用相宜,令您的客戶無需特別關注電子郵箱,亦能第一時間得述您的重要訊息。

    使用“傳送手機短訊”前,您需預先購買“短訊額”,當購買後,每次由您發送短訊,或由系統發出短訊後,相應的使用量便會從您的短訊額中扣除。

    這編指南亦適用於其他與“傳送手機短訊”相關功能,例如“購物訂單”、“支援服務記錄”等。

    進入“廣告總管”:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“傳送手機短訊”

    每項“手機短訊”包含的資料:
    請選擇以下其中一種傳送對像。
    • 發送客戶
      從下拉選單挑選欲傳送短訊的對像,若對像沒有手機號碼,則不能成功發送短訊

    • 其他人仕
      傳送短訊給一位非會員,需正確選擇對像的“國家”,再輸入手機號碼,例如“98765432”(必需輸入)

    • 發送短訊
      必需剔選,短訊才能進行傳送

    • 短訊語言
      “英文短訊”可以包含160個字元的純文字,“Unicode”、“8-bit中文短訊”可以包含69個字元。(包括英文、數字、空格、符號及斷行)

    • 發送者短稱
      發送者短稱 (SENDER ID) 必需為英文或英文加空格,最大長度為11個字元,部份網絡供應商並不支援此格式。

    • 短訊內容
      短訊內容必需為純文字,最大長度按照選擇的語言而訂,部份手機不支援中文短訊,為免出現亂碼,建議使用純英文。

    • 字元數目
      系統將會計算當前輸入“短訊內容”的字元數量,請根據選擇的“短訊語言”字元長度限制,請勿超越可接受的長度,否則訊息將被截掉多餘的字元

    發送短訊的步驟:
    1. 點擊主螢幕的“發送短訊”按鈕

    2. 選擇合適的發送對像,或輸入對像的“國家”、“手機號碼”

    3. 選擇合適的“短訊語言”

    4. 輸入合適字元長度的“短訊內容”

    5. 點擊“預覽”按鈕,或按“返回”放棄傳送動作

    6. 預覽所有資料是否無誤

    7. 點擊“發送”按鈕

    8. 如資料正確將完成傳送短訊,並從系統扣減您的“短訊額”

    查詢手機短訊的覆蓋範圍和短訊額:
    • 點擊主螢幕的“覆蓋範圍”按鈕,系統將列出當時適用的國家範圍,和每個短訊的使用額

    購買“短訊額”:
    • 點擊主螢幕的“買短訊額”按鈕,選擇欲購買的短訊額數量,檢視應付金額無誤後,點擊“確認”按鈕,並利用“PayPal (貝寶)”進行付款交易,完成後,您所購買的短訊額將於數分鐘內自動存入您的帳戶

    注意事項:
    • 每個短訊的傳送,以“短訊額”計算而非金額,請勿混淆

    • 短訊的傳送,一般都是實時送遞,但若干情況下可能受短訊閘道煩忙的影響而出現稍遲送達

    • 每次發送的短訊,如對像的手機號碼確實存在,則訊短將被視為成功傳送,不論該手機號碼是否屬對像擁有

    • 如以英文“短訊語言”發送,則不應包含任何中文字元,否則對方只會看見亂碼

    • 若未能確定對方手機是否支援“中文”,強列建議傳送英文訊息,避免對方只能看見亂碼

    • “短訊額”必需預先購買和備用,一經付款購買的“短訊額”,不設轉讓、退還或退款

    • 每個“短訊額”的價值有可能變化,以當時購買的價值為準


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 準備的資料

    準備的資料


    對於已運作的業務,貴公司可能需要作出一些安排及改動,因電子商務在某程度上需要精確的資料,例如貨運費用、貨品的售價等,所以在展示產品給顧客前,務必在正式輸入系統前預先準備所需資料。

    將會展示於網站的一般「中英文」資料:
    • 網站主題

    • 網站說明 / 簡介

    • 網站關鍵字

    將會展示於網站和各類“電子郵件”內的「中英文」聯絡資料資料:
    • 網站負責人稱呼

    • 主要電子郵件

    • 客戶查詢郵件的收件地址

    • 新訂單的通知電郵地址

    • 公司聯絡電話號碼

    • 客戶服務電話號碼

    • 公司傳真機號碼

    • 公司名稱

    • 公司地址

    用於系統向您發出通知的資料:
    • 傳真機號碼

    • 接收短訊的手機號碼

    商品展示的「中英文」資料:
    • 產品目錄

    • 產品名稱

    • 產品型號

    • 產品售價

    • 產品數量

    • 產品重量

    • 產品詳細說明

    商品展示的外觀資料:
    • 一幅主要圖片

    • 其他附加圖片

    • 適用的產品視像檔案

    若業務資料需較詳盡,可預備一些選擇性的資料:
    • 多種組別的客戶群組

    • 產品狀態

    • 特色產品

    • 商品品牌

    • 開售日期

    • 產品稅別

    • 產品成本

    • 特價產品

    • 產品客戶群組售價

    • 產品客戶群組特價

    • 產品欄位資料

    • 產品簡短主題

    • 產品簡短介紹

    • 產品關鍵字

    • 關聯的產品

    • 產品的可選擇特性

    整頁展示的資料:
    • 關於我們

    • 客戶服務

    • 貨運及退貨說明

    • 服務條款

    • 個人私隱說明

    一些電子商貿運作上需預先申請的服務:
    • 金流、信用咭收貨

    • 運費服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Interface of Administer Center

    Interface of Administer Center


    Before you start using the Administer Center, it is important to understand the documentation conventions used in it.

    This guide is intended for hosting E-Store who manage their servers through Administer Center and have access to administrator's account in the control panel.

    Ec2Biz “Online E-Store System” is a e-commerce automation solution that gives business owner full control over the managed products selling and simplifies setup and management of customer accounts, order, and store style.

    Ec2Biz “Online E-Store System” is stable, secure and reliable, but what you will like about it the most is that it will save you and your technical staff much time and effort
    All your customers will have personal isolated purchase interface environments and will be able to manage their accounts, purchase history, and inquiry on their own — without bothering you.

    NOTE: Pop-up blocking in your browser should be disabled when using Administer Center. Microsoft IE 5.5 and Netscape v4.5 or lower for Windows/UNIX is no longer supported.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • B2B (business-to-bussiness)

    B2B (business-to-bussiness)


    Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

    For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

    B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • ISP

    ISP


    An Internet service provider (abbr. ISP, also called Internet access provider or IAP) is a business or organization that provides to consumers access to the Internet and related services.

    In the past, most ISPs were run by the phone companies. Now, ISPs can be started by just about any individual or group with sufficient money and expertise. In addition to Internet access via various technologies such as dial-up and DSL, they may provide a combination of services including Internet transit, domain name registration and hosting, web hosting, and colocation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FrontPage

    FrontPage


    Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

    One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Encryption

    Encryption


    encryption is the process of obscuring information to make it unreadable without special knowledge, sometimes referred to as scrambling. Encryption has been used to protect communications for centuries, but only organizations and individuals with an extraordinary need for secrecy had made use of it. In the mid-1970s, strong encryption emerged from the sole preserve of secretive government agencies into the public domain, and is now used in protecting widely-used systems, such as Internet e-commerce, mobile telephone networks and bank automatic teller machines.

    Encryption can be used to ensure secrecy, but other techniques are still needed to make communications secure, particularly to verify the integrity and authenticity of a message; for example, a message authentication code (MAC) or digital signatures. Another consideration is protection against traffic analysis.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Setup fetch email using Outlook mail / Hotmail

    Setup fetch email using Outlook mail / Hotmail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://windows.microsoft.com/en-us/outlook/pop-email

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 100 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • POP3, IMAP4 and SMTP settings information

    POP3, IMAP4 and SMTP settings information


    Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

    TypeNameInformationPort
    UsernameLogin Nameuser@yourdomain.com (example)--
    PasswordPasswordX0CeFt6EMGfOMm5Q (example)--
    POP3Incoming Servermail.yourdomain.com (example)110
    POP3S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)995
    IMAP4Incoming Servermail.yourdomain.com (example)143
    IMAP4S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)993
    SMTPOutgoing Servermail.yourdomain.com (example)25
    SMTP SubmissionOutgoing Servermail.yourdomain.com (example)587
    SMTPS (SSL/TLS)Outgoing Secure Servermail.yourdomain.com (example)465


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird for Windows Email Setup Tutorial

    Mozilla Thunderbird for Windows Email Setup Tutorial


    In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • HTML True Color Chart

    HTML True Color Chart


    0000000000330000660000990000CC0000FF
    0033000033330033660033990033CC0033FF
    0066000066330066660066990066CC0066FF
    0099000099330099660099990099CC0099FF
    00CC0000CC3300CC6600CC9900CCCC00CCFF
    00FF0000FF3300FF6600FF9900FFCC00FFFF
    3300003300333300663300993300CC3300FF
    3333003333333333663333993333CC3333FF
    3366003366333366663366993366CC3366FF
    3399003399333399663399993399CC3399FF
    33CC0033CC3333CC6633CC9933CCCC33CCFF
    33FF0033FF3333FF6633FF9933FFCC33FFFF
    6600006600336600666600996600CC6600FF
    6633006633336633666633996633CC6633FF
    6666006666336666666666996666CC6666FF
    6699006699336699666699996699CC6699FF
    66CC0066CC3366CC6666CC9966CCCC66CCFF
    66FF0066FF3366FF6666FF9966FFCC66FFFF
    9900009900339900669900999900CC9900FF
    9933009933339933669933999933CC9933FF
    9966009966339966669966999966CC9966FF
    9999009999339999669999999999CC9999FF
    99CC0099CC3399CC6699CC9999CCCC99CCFF
    99FF0099FF3399FF6699FF9999FFCC99FFFF
    CC0000CC0033CC0066CC0099CC00CCCC00FF
    CC3300CC3333CC3366CC3399CC33CCCC33FF
    CC6600CC6633CC6666CC6699CC66CCCC66FF
    CC9900CC9933CC9966CC9999CC99CCCC99FF
    CCCC00CCCC33CCCC66CCCC99CCCCCCCCCCFF
    CCFF00CCFF33CCFF66CCFF99CCFFCCCCFFFF
    FF0000FF0033FF0066FF0099FF00CCFF00FF
    FF3300FF3333FF3366FF3399FF33CCFF33FF
    FF6600FF6633FF6666FF6699FF66CCFF66FF
    FF9900FF9933FF9966FF9999FF99CCFF99FF
    FFCC00FFCC33FFCC66FFCC99FFCCCCFFCCFF
    FFFF00FFFF33FFFF66FFFF99FFFFCCFFFFFF


    FF4848FF68DDFF62B0FE67EBE469FED568FD9669FE
    FF7575FF79E1FF73B9FE67EBE77AFED97BFDA27AFE
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    FEFEFAFFFEF7FFFDF7FFFDF9FFFDF9FFFEFDFFF9F4
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    FF2626D73E68B300B38D18AB5B5BFF"25A0C55EAE9E
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    FF7373E37795D900D9BA21E08282FF4FBDDD8DC7BB
    FF8E8EE994ABFF2DFFCB59E89191FF67C7E2A5D3CA
    FFA4A4EDA9BCF206FFCB59E8A8A8FF8ED6EAC0E0DA
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    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPWebsite

    PHPWebsite


    phpWebSite allows an individual or group to easily maintain an interactive, community-driven web site. A brief summary of features is outlined below:

    Easy, web-based administration - minimal computer experience is needed to maintain site content.
    Flexible layout control - site page layout can be changed at anytime.
    Topic-based announcements - organize site announcements by category with automatic history rollover.
    Interactive content - visitors can post comments, submit announcements and web links.
    Full featured event calendar - post events by category and subcategory in a flexible cross-referenced calendar.
    Customized user experience - themes allow each vistor to customize the web site for his or her preferences or special needs.
    XHTML and WAI compliance - we are committed to meeting XHTML 1.0 specifications by our 1.0 release. Current errors are minimal.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • TYPO

    TYPO


    TYPO3 is developed by the Danish programmer Kasper Skaarhoej. It is the most advanced GPL Content Management Framework available, and competes very successfully with commercial products costing $50.000. TYPO3 is distributed under the GPL license, however Kasper has expressed certain aims for the system which we ask you to respect (see typo3.com for more information).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Protecting Against Phishing Attacks

    Protecting Against Phishing Attacks


    • Preventive Measures
      1. Do not visit suspicious websites or follow the links provided in those websites.
      2. Do not follow URL links from untrusted sources or emails such as spam emails to avoid being re-directed to malicious websites by malicious links looking seemingly legitimate.
      3. Do not follow links to log on banking or financial organisations from search engines result.
      4. Open email attachment with extreme care. Always check the attachment's extension. Never open attachment with "vbs", "pif", "bat", "exe", "scr" extension.
      5. Avoid conducting online banking or financial enquiries/transactions from a public terminal or unsecured terminals such as those terminals in libraries or in cafe shops. Trojan or Hacking programs may be installed to these public terminals.
      6. Type the URL manually or follow the bookmarks or favorites you have made previously when visit websites.
      7. Do not open other Internet browser sessions and access other websites while you are performing online financial transactions/enquiry through the Internet. Remember to keep or print the copy of transaction record or confirmation notice for checking.
      8. Always be wary when giving off sensitive personal or account information. Banks and financial institutions seldom ask for your personal or account information through email. Consult the relevant organisation if in doubt.
      9. Consider installing RoboForm Password Manager, Form Filler, Password Generator, Fill & Save Forms and other security software.
      10. Consider using desktop computer spam-filtering products and antivirus software to help detecting and blocking fraudulent emails but beware of false alarms. Recommend to learn the technical abilities that are essential for deploying these products in an effective manner.
      11. Always ensure that your computer is applied with the latest security patches and virus signature to reduce the chance of being affected by fraudulent emails or websites riding on software vulnerabilities. This also helps to protect your computer from virus attacks or other security.
    • Detective Measures
      1. Log into your accounts regularly to check for the account status and last login time to determine whether there is any suspicious activity.
      2. Review your credit card or bank account statements as soon as you receive them to check for any unauthorized transactions or payments.
      3. Verify the legitimacy of the website of an organisation such as banks by contacting the organisation through its address or telephone number.
    • Responsive Measures
      1. Send the phishing email to the relevant organisation and/or the police for their investigation.

      2. Change the password immediately if you suspect that your have already been defrauded (e.g. responded to phishing email or supplied your personal/financial information to the fraudulent websites). Check your account status and contact the relevant organisation and/or report to the police immediately.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkPoint

    LinkPoint


    LinkPoint API is comprehensive payment processing software for the merchant who requires a more sophisticated payment solution.

    LinkPoint API gives merchants complete control over how their payments are processed, and allows them to build transaction processing applications that can process payments from a Web site or from multiple Point of Sale terminals. Ideal for either e-commerce or large-scale retail situations, LinkPoint API uses Secure Sockets Layer (SSL) technology to encrypt and pass confidential transaction and order information directly to the LinkPoint Secure Payment Gateway.

    LinkPoint API includes modules that calculate tax and shipping. In addition, LinkPoint API provides sales, returns, real-time authorizations, purchasing cards and real-time reports. You have your choice of several different web development languages for employing the API. The languages supported are: C++, C#, PHP, Macromedia® ColdFusion®, .NET.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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