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Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


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  • Error Log Viewer

    Error Log Viewer


    “錯誤記錄檢視器”是記錄“線上商店”及“管理員控制台”是一種除錯工具,由於整個系統由多組不同的程序語言組成,配合資料庫的存取,在變化多端的運作下難免會出現錯誤,雖然錯誤的發生比率很微,但若在出現問題時總是要盡快找出錯誤之處。

    如果發現系統運作出現問題而毫無頭緖時,應立即使用“錯誤記錄檢視器”的訊息,以便能按部就班地找出可疑的地方。

    進入“錯誤記錄檢視器”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“錯誤記錄檢視器”

    “錯誤記錄檢視器”包含的資料:
    • 一般錯誤記錄
      所有在程序語言出現的錯誤,例如由“跳脫字元(escapes)”、“函數”等引致的問題

    • 資料庫錯誤記錄
      所有從資料庫引致的錯誤,例如“資料表損毀”、“格式錯誤”、“存取錯誤”等

    注意事項:
    • 檢視器列出的訊息汲及高階語言,一般用戶較難理解,只適合由專業而具經驗者處理。

    • “錯誤記錄檢視器”只提供予“獨立套裝軟件”及“開發版軟件”,一般租用型式並未包含此功能。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Brand or Manufacturer

    Brand or Manufacturer


    如果您的產品是由多個“品牌”或“廠商”組成,這樣便可透過“品牌或廠商”的預先設定,將產品歸納在所屬的品牌內。

    透過“品牌或廠商”,您的多元化產品不會再感覺混亂,而是變得讓顧客更容易集中瀏覽、架構更清楚,而且更能提高管理產品的效率。

    進入“品牌或廠商”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“品牌或廠商”

    每項“品牌或廠商”包含的資料:
    • 品牌名稱
      “中文”或“英文”的名稱,最多125個字元,請盡量簡短(必需輸入)

    • 品牌網頁
      針對該品牌的“中英文”官方網站,讓顧客瀏覽時可到這品牌的網站參考資料,必需包含由http://開首的完整網址(按需要使用)

    • 品牌圖片
      JPG、GIF或PNG格式(按需要使用)

    針對“品牌或廠商”的動作:
    • 新增
      新增一個品牌或廠商

    • 編輯
      修改已經建立的品牌或廠商,例如更改名稱、轉換圖片

    • 刪除
      將該品牌刪除,此刪除動作只針對品牌或廠商資料,不會把原有產品刪除

    • 資訊
      顯示該品牌或廠商的資訊,包括內含產品數量

    • 更新產品
      針對所屬該品牌或廠商的產品進行“快捷產品更新”

    注意事項:
    • 品牌或廠商的設定,建議應在“初始設定”時預先完成,以方便往後的“產品新增”及針對產品“匯出、匯入資料”的管理。

    • 如某一項“品牌或廠商”內含龐大產品數量,在點擊“資訊”時需較長時間下載頁面,請耐心等待。

    • 請自行了解有關“品牌”連結網址、圖片的知識產權及使用問題,若未經該“品牌”允許使用的相關資料,將有可能觸犯法例。

    • 有關著作權與商標聲明,您應在適當頁面,例如“使用條款”及“產品內容”,標明該品牌的商標擁有權,以避免觸犯任何國家的商標法例,例如您正在出售Intel的產品,則應聲明像是「Intel 和Itanium 是Intel Corporation 及其子公司在美國和其他國家(地區)的商標或註冊商標」。

    • 我們不會就“著作權與商標”相關的使用及法律問題提供支援服務,對于錯誤使用所引致的責任,亦與我們無關,敬請留意。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Attribute Management

    Attribute Management


    “商品特性”能允許您在某一項產品上,預先設定可供顧客在訂購時選擇更合適的產品細節,而且有效減少收到訂單後的種種跟進工作。

    例如您正在售賣的西褲,應該具備不同的“顏色”、“腰圍”、“褲長”等,以供顧客選購,而透過“商品特性”的預先設定,您便可自定產品選擇上的各種“選項名稱”和“選項值”。

    在您的‘網上商店’銷售的產品,都可以個別地套用合適的“商品特性”以解決同款產品但具備多樣化的訂購選擇,而且每種特性選擇可設定獨特的“差價”。

    例如某一衣服產品的正常售價是每件一百圓,若顧客選擇“大碼”則需多付十圓,意味這件“大碼衣服”的每件售價將會是一百一十圓。

    要在產品中增加“商品特性”,必需預先完成上一節指南介紹的“商品特性設定”。

    進入“商品特性管理”:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品特性管理”

    3. 或 在“產品管理”中點擊針對產品的“特性選擇”動作

    新增“商品特性”產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品特性管理”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“編輯”按鈕

    7. 剔取合適的“商品特性”和選擇其他合適的項目

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    每項“商品特性”包含的資料:
    • “商品特性”名稱
      透過剔取“選擇方格”來決定是否套用

    • 增/減選擇
      如該項特性具有“差價”,則可透過選擇“+”(增加差價)或“–”(減少差價),如沒有設定“差價”則不需選擇

    • 選項的差價
      如該項特性具有“差價”,請輸入差價的數值,例如“10”,如沒有差價請留空

    • 排序
      針對特性在下拉選單的先後排序,如沒有刻意設定,系統將以“商品特性”名稱的筆劃來自動排列

    針對“商品特性”的動作:
    • 新增產品
      從已建立的產品裏挑選一項並套用商品特性

    • 編輯
      修改已經套用商品特性的產品資料

    • 刪除
      將該產品的商品特性刪除,此刪除動作只針對商品特性資料,不會把原有產品刪除

    注意事項:
    • 如有為產品的商品特性“設定差價”,則差價的貨幣是以您商店的“預設貨幣”為基礎

    • 若產品套用了商品特性,顧客應在放進“購物車”前選擇,而完成訂購後的訂單,雙方的訂購產品資料都會特別地註明所選的商品特性

    • 若產品套用了商品特性,在顧客選擇了並完成訂購程序後,有關產品的商品特性無法再修改

    • 產品的特性差價,會根據訂購數量反影在訂單總計裏,並連同其他應收款項一併計算


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Product Management

    Product Management


    產品被視為業務上的靈魂,所以出色的產品編排及美觀的產品圖片,將可令銷售額帶來可觀的數字,為了令商店的編排達到最佳化,所有產品的圖片及文字說明應該採用統一的風格。

    例如產品主體的清晰、擺放角度、尺吋比例應該一致,圖片亦應先進行“去背”、“退地”等處理。

    而產品的說明文字應簡潔易讀,切勿加插過於花巧的小圖示,因顧客在選購產品前最希望知道的是產品的規格和特點,而非欣賞花巧的網頁。

    產品的儲存數量(每項計算),是根據您向我們購買的租用計劃而定,若產品儲存數量達上限,請聯絡我們進行付費“增值升級”。

    而購買獨立套裝軟件或開發版軟件,儲存數量將根據您的硬件配置。

    每項產品包含的資料:
    • 產品“中英文”名稱
      最多125個字元,請盡量簡短(必需輸入)

    • 產品“中英文”說明
      文字格式或自訂HTML格式(按需要使用)

    • 產品的儲存目錄位置
      儲存於其中一個產品目錄(必需選擇)

    • 一般售價
      供普通顧客的售價,沒有“一般售價”顧客則只可提出查詢(按需要使用)

    • 群組售價
      供指定群組顧客的售價,折扣率視符您對群組售價設定(按需要使用)

    • 產品稅別
      若有設定“稅區”及“稅別”,產品售價將自動加入需付稅款(按需要使用)

    • 產品成本
      只針對對管理員“成本報告”,不會顯示於商店(必需選擇)

    • 型號
      產品的型號,最多125個字元(按需要使用)

    • 數量
      可供銷售的數量,根據系統設定可選擇售出自動扣減,系統亦以數量在店面顯示各種“有存貨”、“限量發售”、“已售清”提示(必需輸入)

    • 重量
      計算運費的基礎(按需要使用)

    • 所屬品牌
      如有預先設定“品牌或廠商”,則產品可歸類在品牌內(按需要使用)

    • 開售日期
      一般不需輸入,如有設定,則產品將列入“預訂產品”內(按需要使用)

    • 產品銷售狀態
      選擇:“現貨/預訂貨”或“缺貨”,設為“缺貨”則產品不被顯示在店面(按需要使用)

    • 特色產品狀態
      選擇:“是”或“不是”,設為“是”則在店面的“特色產品”內隨機顯示(按需要使用)

    • 一幅主要圖片
      JPG、GIF、PNG或SWF格式,檔案為300KByte或以下,顯示於各“目錄”及“詳細產品頁面”(必需輸入)

    • 一幅視像影片
      AVI、WMV、RM或MPG格式,檔案為1MB或以下,顯示於各“詳細產品頁面”(按需要使用)

    • 六幅附加圖片
      JPG、GIF、PNG或SWF格式,檔案為300KByte或以下,顯示於各“詳細產品頁面”(按需要使用)

    • 產品的參考網址
      若產品另有外部介紹參考網頁,不需輸入http://(按需要使用)

    • 欄位資料
      需預先設定欄位名稱,便可輸入產品的特徵,例如“產地”、“顏色”、“適用人仕”等資料,這些資料只針對產品的附加資訊的展示,不影響另一功能的銷售“產品特性”(按需要使用)

    • 目錄簡介資料
      可供輸入“簡短主題”、“簡短”介紹,將展示於相關“產品目錄”(按需要使用)

    新增產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“分類目錄/商品”總管

    3. 點擊產品的“相關目錄”

    4. 點擊右上方的“新增產品”按鈕

    5. 輸入相關資料及上載產品圖片

    6. 完成後按“儲存”或“更新”,或按“預覽”確認無誤再儲存,或按“返回”放棄並返回列表

    更改產品狀態:
    • 產品銷售狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    • 特色產品狀態
      點擊狀態列的“特色產品”按鈕

    針對產品的動作:
    • 新增產品
      在目錄或副目錄裏新增一項產品

    • 編輯
      修改已經建立的產品資料,例如更改名稱、轉換圖片

    • 刪除
      將該產品刪除,如該產品同時被連結至其他目錄,請選擇要針對的目錄

    • 移動
      將該產品移往其他目錄,請先確認欲移至的目錄由沒有其他“副目錄”

    • 資訊
      顯示該產品的資訊,包括售價及產品數量、產品狀態及型式、新增及修改日期、該產品的適用位置超連結

    • 複製到
      將該件產品複製到其他目錄
      商品連結:純粹連結至其他目錄,實際是同一件產品
      商品複製:完整複製該件產品,而且複製後成為一件獨立的產品

    • 特性選擇
      需預先在“商品特性設定”設定“選項值”,便可為這件產品伸展出各種銷售特性,例如“顏色”、“尺吋”、特惠裝”等,而且不同特性可具不同的售價

    注意事項:
    • 不應將產品直接置於“最上層”

    • 同一目錄的同一層級,不應同時存有“副目錄”及“產品”

    • 經上傳的“產品圖片”、“影片”、“附加圖片”等,系統會自動把檔案名稱更改以適應格式

    • 一些特別資料,例如:“商品欄位”、“品牌或廠商”、“商品特性設定”需從其他功能裏預先設定妥當

    • “特價產品”、“附加產品資料”、“附加推韉產品”屬獨立功能,在產品完成輸入後才可嘗試加入

    • 若需設定產品屬可供購買的“電子禮券”,只需在型號輸入以大寫英文“GIFT”為首,例如“GIFT100”,而禮券的售價便是面值,售出後的批核,請參考“顧客禮券批核”

    • 產品若曾經售出過,則不應直接將之刪除,這會影響過往訂單的記錄,對於此類不再發售的產品,應採用“產品銷售狀態”將之隱藏

    • 對於後來修改過的產品,將不會影響已產生的訂購單

    • 在新增或修改產品時,若有圖片需要上傳,儲存的反應時間將稍長,請耐心等待,切勿未完成儲存前點擊其他功能

    • 產品的新增或修改屬即時生效的,如店面資料或圖片看到的仍是未更新,請按瀏覽器的“重新整理”按鈕

    • 當完成相當數量的新增產品後,緊記以“電子報”或“寄電子郵件”通知已登記的會員(顧客)

    • 請勿同一時間由二位管理員進行產品的管理工作,這樣會引致儲存時出現錯誤

    • 請勿展示或銷售違反我們“服務條款”的產品,一經發現,我們將在不事前通知的情況下暫停您的網站及帳號

    • 這份指南的“新增產品”方式乃指單一件,本系統另設透過“匯出、匯入資料”大量新增產品的途徑


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Images and Value

    Images and Value


    Ec2Biz的「網上商店系統」提供極多樣化的商店功能,而且很多都屬獨有的,每使商店能暢順運作,請務必細心閱讀這裏介紹的“圖片、數值”設定。

    這些設定包含很多關乎商店的顯示細節,包括“圖片”尺寸、比例,以及各類頁面的顯示列數等,若設定不當,將引致網站及“商店”的視覺效果大打折扣,嚴重者直接影響顧客的瀏覽。

    所以在“初始設定”或“日後修改”後,必需進行模擬購物,以確定商店能正確工作。

    “圖片”設定包含以下資料(數值以Pixel像素為基礎):
    • 自動產生優化縮圖
      選擇:“開啟”、“關閉”(優化縮圖不支援動態GIF圖片、SWF動畫、BMP未被壓縮的點陣圖格式)

    • 產品大圖
      (“水平闊度”和“垂直高度”) - 設定“產品詳細頁”的主要圖片闊高比例

    • 產品細圖
      (“水平闊度”和“垂直高度”) - 設定“產品目錄”的主要圖片闊高比例

    • 最佳銷售產品細圖
      (“水平闊度”和“垂直高度”) - 設定“最佳銷售產品”的主要圖片闊高比例

    • 產品目錄頂圖片
      (“水平闊度”和“垂直高度”) - 設定“產品目錄主題圖片”的闊高比例

    • 副目錄細圖片
      (“水平闊度”和“垂直高度”) - 設定“副目錄主題圖片”的闊高比例

    “數值”設定包含以下資料:
    • 每月新品
      設定首頁及各目錄的產品顯示數目

    • 最新產品
      設定“最新產品”單頁的顯示數目

    • 特色產品
      設定首頁及各目錄的“特色產品”顯示數目

    • 目錄
      設定“目錄”的一般產品顯示數目

    • 特價產品
      設定“特價產品”單頁的顯示數目

    • 預訂產品
      設定“預訂產品”單頁的顯示數目

    • 最佳銷售
      設定“最佳銷售”方塊的隨機顯示數目

    • 推韉一同購買
      設定“產品詳細頁”的“推韉一同購買”顯示數目

    • 附加推韉產品
      設定“產品詳細頁”的“附加推韉產品”顯示數目

    • 公司新消息
      設定“主頁”的“公司新消息”顯示數目

    注意事項:
    • 設定或修改屬即時生效的,如店面資料或圖片看到的仍是未更新,請按“瀏覽器”的“重新整理”按鈕

    • 選擇圖片的闊高比例,二者數值應盡量接近,切忽太闊或太矮,在攝影圖片時應採用“4:3”比例以配合頁面的編排

    • 在各頁面的顯示數量,應設成越少越佳,這可令頁面不至拉長,亦可令顧客不需上下拉動過長的網頁引致反感

    • 若修改圖片數值時已有大量產品,則在儲存修改設定後需較長時間處理重新縮圖,請耐心等待,切勿在未完成儲存前點擊其他功能

    • 圖片數值不應經常修改,因過於頻繁的修改將引致一些被忽略的頁面比例失真


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup Your Emails on PLESK Control Panel

    How to setup Your Emails on PLESK Control Panel


    This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

    NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

    Your e-mail accounts are configured through PLESK .
    To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

    POP3 (incoming) mail server: mail.yourdomain.com

    SMTP (outgoing) mail server: mail.yourISP.com

    Which means you will have to use your ISP smtp server.

    Please be aware, when you set up outlook that your UserID is your full email address.

    The url for your online webmail is
    http://webmail.yourdomain.com

    Where yourdomain.com is the domain name of your Web host.

    Please be aware that your email will not work until your domain resolved to our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Useful ISP email information

    Useful ISP email information


    I S PPOP3PortS.S.LSMTPPortS.S.LIMAP4PortS.S.L
    網上行
    Netvigator
    pop.netvigator.com110995smtp.netvigator.com25465
    商業網上行
    Business Netvigator
    corppop.netvigator.com110corpmail1.netvigator.com25
    PCCW NETMailpop.netvigator.com110995smtp.netvigator.com25465
    PCCW NETMail Plusndpop.netvigator.com110995ndsmtp.netvigator.com25465ndimap.netvigator.com143993
    和記寬頻
    Hutchison Broadband
    pop.hgcbroadband.com
    pop.net-yan.com
    110mail02.hgcbroadband.com
    mail02.net-yan.com
    25
    3寬頻
    Three Broadband
    pop.threebb.com.hk110mail02.threebb.com.hk25
    有線寬頻
    i-CABLE
    mail.i-cable.com110smtp.i-cable.com25
    香港寬頻
    HKBN
    popo.hkbn.net
    pop1.hkbn.net
    popo.ctimail.com
    110smtpo.hkbn.net
    smtpo.ctimail.com
    25
    太平洋寬頻
    Pacific Internet
    pop.pacific.net.hk110smtp.pacific.net.hk25
    SmarTone Vodafone110995smtp.smartone-vodafone.com25
    HKNetpop3.hknet.com110smtp.hknet.com25
    Google GMAILpop.gmail.com110995smtp.gmail.com25465imap.gmail.com143993
    雅虎電子郵件
    Yahoo Mail
    pop.mail.yahoo.com
    pop.mail.yahoo.com.hk
    110995smtp.mail.yahoo.com
    smtp.mail.yahoo.com.hk
    25465imap-ssl.mail.yahoo.com993
    Ymailpop.mail.yahoo.com110995smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Ymail Plusplus.pop.mail.yahoo.com110995plus.smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Hotmailpop3.live.com110995smtp.live.com25
    163 網易郵箱pop.163.com110995smtp.163.com25465imap.163.com143993
    QQ 郵箱pop.qq.com110995smtp.qq.com25465imap.qq.com993
    新浪網郵箱
    SinaMail
    pop3.sina.com.hk110------


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Summit 2008 Agenda Announced by Parallels

    Summit 2008 Agenda Announced by Parallels


    Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

    This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

    This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

    "The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

    Agenda Highlights
    The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

    The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

    Featured speakers include:
    • Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.

    • Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.

    • Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.

    • Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

    Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

    A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

    Register, Reserve Hotel before April 19
    Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cookie

    Cookie


    The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

    Purpose
    HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

    Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

    Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

    Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

    Browser Setting
    Described in " How to Enable Cookie " section.

    Cookie Expiration
    Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

    Identification
    If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

    Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SWF (Flash Animations)

    SWF (Flash Animations)


    SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FTP

    FTP


    File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

    Recommend software:
    SmartFTP
    http://www.smartftp.com

    GlobalSCAPE CuteFTP
    http://www.cuteftp.com

    FileZilla
    http://filezilla.sourceforge.net

    CoffeeCup Free FTP
    http://www.coffeecup.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2B (business-to-bussiness)

    B2B (business-to-bussiness)


    Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

    For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

    B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • VideoDB

    VideoDB


    VideoDB is a database to manage your personal video collection.

    It's mainly designed for videofiles but you can also put your DVDs and VHS tapes in it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Daily Automatic Backup

    Daily Automatic Backup


    Focus Network Company uses a separate harddrive../backup drive on all servers that each day on AM 3:00, all data gets backed up to that drive.

    Data will be kept for 12-24 hours and it's for internal use only. To learn more for your own backup, please visit "Plesk User's Guide".

    We do not guarantee and are not liable for the integrity of your data.

    It is YOUR RESPONSIBILITY to make sure you have your sites backed up on your local machine. This includes databases etc. Please make sure you cover yourself with backups for all sites on our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Classifieds

    Classifieds


    Features include: user registration; multi-level categories; verisign payflow link integration; "my classifieds" section; shopping cart; administration of members; administration of categories.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 4images

    4images


    4images is a powerful web-based image gallery management system. Features include comment system, user registration and management, password protected administration area with browser-based upload and HTML templates for page layout and design.

    By using the integrated template system the design and layout can be customized easily. 4images is multilingual: an external language file can be used for translation in other languages.

    More features are: RSS feeds, search engine, automatic thumbnail generation, extensive user administration, upload function for users, showing IPTC and EXIF data of images, rating of images, spam protection, protection against hotlinking, newsletter, e-cards, integrated database backup function, etc.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Xrms

    Xrms


    XRMS is a web-based application for managing business entities such as employees, customers, contacts, activities with those contacts, etc.XRMS generally falls into the category of application known as Customer Relationship Management (CRM), Sales Force Automation (SFA), with aspects of Business Intelligence (BI). Basically, if your company needs to manage relationships with your customers and business partners, XRMS should be able to fulfill your needs.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 9 Quick Start Guide

    Plesk 9 Quick Start Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Domain Administrator's Guide

    Plesk 9 Domain Administrator's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Reseller's Guide

    Plesk 9 Reseller's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Control Panel User’s Guide

    Plesk 10 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 10: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

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