29 Nov, 2014
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Linux Web Hosting

  • Plesk 10 User’s Guide to Web Presence Builder

    Plesk 10 User’s Guide to Web Presence Builder


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    A guide to using the brand new Web Presence Builder.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to use CuteFTP to upload your website

    How to use CuteFTP to upload your website


    CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

    Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to publish to a server from iWeb using integrated FTP

    How to publish to a server from iWeb using integrated FTP


    In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

    iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

    Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to Enable / Disable register_globals for website

    PHP - How to Enable / Disable register_globals for website


    You can Enable / Disable register_globals for php in your account by setting this directive in .htaccess in httpdocs folder:

    php_flag register_globals On

    or

    php_flag register_globals Off

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • PHPSurveyor

    PHPSurveyor


    PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML True Color Chart

    HTML True Color Chart


    0000000000330000660000990000CC0000FF
    0033000033330033660033990033CC0033FF
    0066000066330066660066990066CC0066FF
    0099000099330099660099990099CC0099FF
    00CC0000CC3300CC6600CC9900CCCC00CCFF
    00FF0000FF3300FF6600FF9900FFCC00FFFF
    3300003300333300663300993300CC3300FF
    3333003333333333663333993333CC3333FF
    3366003366333366663366993366CC3366FF
    3399003399333399663399993399CC3399FF
    33CC0033CC3333CC6633CC9933CCCC33CCFF
    33FF0033FF3333FF6633FF9933FFCC33FFFF
    6600006600336600666600996600CC6600FF
    6633006633336633666633996633CC6633FF
    6666006666336666666666996666CC6666FF
    6699006699336699666699996699CC6699FF
    66CC0066CC3366CC6666CC9966CCCC66CCFF
    66FF0066FF3366FF6666FF9966FFCC66FFFF
    9900009900339900669900999900CC9900FF
    9933009933339933669933999933CC9933FF
    9966009966339966669966999966CC9966FF
    9999009999339999669999999999CC9999FF
    99CC0099CC3399CC6699CC9999CCCC99CCFF
    99FF0099FF3399FF6699FF9999FFCC99FFFF
    CC0000CC0033CC0066CC0099CC00CCCC00FF
    CC3300CC3333CC3366CC3399CC33CCCC33FF
    CC6600CC6633CC6666CC6699CC66CCCC66FF
    CC9900CC9933CC9966CC9999CC99CCCC99FF
    CCCC00CCCC33CCCC66CCCC99CCCCCCCCCCFF
    CCFF00CCFF33CCFF66CCFF99CCFFCCCCFFFF
    FF0000FF0033FF0066FF0099FF00CCFF00FF
    FF3300FF3333FF3366FF3399FF33CCFF33FF
    FF6600FF6633FF6666FF6699FF66CCFF66FF
    FF9900FF9933FF9966FF9999FF99CCFF99FF
    FFCC00FFCC33FFCC66FFCC99FFCCCCFFCCFF
    FFFF00FFFF33FFFF66FFFF99FFFFCCFFFFFF


    FF4848FF68DDFF62B0FE67EBE469FED568FD9669FE
    FF7575FF79E1FF73B9FE67EBE77AFED97BFDA27AFE
    FF8A8AFF86E3FF86C2FE8BF0EA8DFEDD88FDAD8BFE
    FF9797FF97E8FF97CBFE98F1ED9EFEE29BFDB89AFE
    FFA8A8FFACECFFA8D3FEA9F3EFA9FEE7A9FEC4ABFE
    FFBBBBFFACECFFBBDDFFBBF7F2BCFEEDBEFED0BCFE
    FFCECEFFC8F2FFC8E3FFCAF9F5CAFFF0CBFEDDCEFF
    FFDFDFFFDFF8FFDFEFFFDBFBF9D9FFF4DCFEE6DBFF
    FFECECFFEEFBFFECF5FFEEFDFDF2FFFAECFFF1ECFF
    FFF2F2FFFEFBFFF9FCFFF9FEFFFDFFFDF9FFFBF9FF
    8000808721879A03FE892EE43923D62966B823819C
    BF00BFBC2EBCA827FE9B4EE96755E32F74D02897B7
    DB00DBD54FD5B445FEA55FEB8678E94985D62FAACE
    F900F9DD75DDBD5CFEAE70ED9588EC6094DB44B4D5
    FF4AFFDD75DDC269FEAE70EDA095EE7BA7E157BCD9
    FF86FFE697E6CD85FEC79BF2B0A7F18EB4E67BCAE1
    FFA4FFEAA6EAD698FECEA8F4BCB4F3A9C5EB8CD1E6
    FFBBFFEEBBEEDFB0FFDBBFF7CBC5F5BAD0EFA5DBEB
    FFCEFFF0C4F0E8C6FFE1CAF9D7D1F8CEDEF4B8E2EF
    FFDFFFF4D2F4EFD7FFEDDFFBE3E0FAE0EAF8C9EAF3
    FFECFFF4D2F4F9EEFFF5EEFDEFEDFCEAF1FBDBF0F7
    FFF9FFFDF9FDFEFDFFFEFDFFF7F5FEF8FBFEEAF7FB
    5757FF62A9FF62D0FF06DCFB01FCEF03EBA601F33E
    6A6AFF75B4FF75D6FF24E0FB1FFEF303F3AB0AFE47
    7979FF86BCFF8ADCFF3DE4FC5FFEF733FDC04BFE78
    8C8CFF99C7FF99E0FF63E9FC74FEF862FDCE72FE95
    9999FF99C7FFA8E4FF75ECFD92FEF97DFDD78BFEA8
    AAAAFFA8CFFFBBEBFF8CEFFDA5FEFA8FFEDDA3FEBA
    BBBBFFBBDAFFCEF0FFACF3FDB5FFFCA5FEE3B5FFC8
    CACAFFD0E6FFD9F3FFC0F7FECEFFFDBEFEEBCAFFD8
    E1E1FFDBEBFFECFAFFC0F7FEE1FFFEBDFFEAEAFFEF
    EEEEFFECF4FFF9FDFFE6FCFFF2FFFECFFEF0EAFFEF
    F9F9FFF9FCFFFDFEFFF9FEFFFDFFFFF7FFFDF9FFFB
    1FCB4A59955C48FB0D2DC80059DF009D9D00B6BA18
    27DE556CA87079FC4E32DF0061F200C8C800CDD11B
    4AE37180B58489FC6336F20066FF00DFDF00DFE32D
    7CEB9893BF9699FD7752FF2095FF4FFFFFAAEDEF85
    93EEAAA6CAA9AAFD8E6FFF44ABFF73FFFF84EEF093
    A4F0B7B4D1B6BAFEA38FFF6FC0FF97FFFF99F2F4B3
    BDF4CBC9DECBCAFEB8A5FF8AD1FFB3FFFFB5F5F7C4
    D6F8DEDBEADCDDFED1B3FF99DFFFCAFFFFC8F7F9D0
    E3FBE9E9F1EAEAFEE2D2FFC4E8FFD9FFFFD7FAFBDF
    E3FBE9F3F8F4F1FEEDE7FFDFF2FFEAFFFFE3FCFCE9
    FAFEFBFBFDFBFDFFFDF5FFF2FAFFF7FFFFFDFDFDF0
    BABA21C8B400DFA800DB9900FFB428FF9331FF800D
    E0E04ED9C400F9BB00EAA400FFBF48FFA04AFF9C42
    E6E671E6CE00FFCB2FFFB60BFFC65BFFAB60FFAC62
    EAEA8AF7DE00FFD34FFFBE28FFCE73FFBB7DFFBD82
    EEEEA2FFE920FFDD75FFC848FFD586FFC48EFFC895
    F1F1B1FFF06AFFE699FFD062FFDEA2FFCFA4FFCEA2
    F4F4BFFFF284FFECB0FFE099FFE6B5FFD9B7FFD7B3
    F7F7CEFFF7B7FFF1C6FFEAB7FFEAC4FFE1C6FFE2C8
    F9F9DDFFF9CEFFF5D7FFF2D2FFF2D9FFEBD9FFE6D0
    FBFBE8FFFBDFFFFAEAFFF9EAFFF7E6FFF4EAFFF1E6
    FEFEFAFFFEF7FFFDF7FFFDF9FFFDF9FFFEFDFFF9F4
    D1D17AC0A545C27E3AC47557B05F3CC17753B96F6F
    D7D78ACEB86CC98A4BCB876DC06A45C98767C48484
    DBDB97D6C485D19C67D29680C87C5BD0977BC88E8E
    E1E1A8DECF9CDAAF85DAA794CF8D72DAAC96D1A0A0
    E9E9BEE3D6AADDB791DFB4A4D69E87E0BBA9D7ACAC
    EEEECEEADFBFE4C6A7E6C5B9DEB19EE8CCBFDDB9B9
    E9E9C0EDE4C9E9D0B6EBD0C7E4C0B1ECD5CAE6CCCC
    EEEECEEFE7CFEEDCC8F0DCD5EACDC1F0DDD5ECD9D9
    F1F1D6F5EFE0F2E4D5F5E7E2F0DDD5F5E8E2F3E7E7
    F5F5E2F9F5ECF9F3ECF9EFECF5E8E2FAF2EFF8F1F1
    FDFDF9FDFCF9FCF9F5FDFAF9FDFAF9FCF7F5FDFBFB
    F70000B9264F99009974138C0000CE1F88A74A9586
    FF2626D73E68B300B38D18AB5B5BFF"25A0C55EAE9E
    FF5353DD597DCA00CAA41CC67373FF29AFD674BAAC
    FF7373E37795D900D9BA21E08282FF4FBDDD8DC7BB
    FF8E8EE994ABFF2DFFCB59E89191FF67C7E2A5D3CA
    FFA4A4EDA9BCF206FFCB59E8A8A8FF8ED6EAC0E0DA
    FFB5B5F0B9C8FF7DFFD881EDB7B7FFA6DEEECFE7E2
    FFC8C8F4CAD6FFA8FFEFCDF8C6C6FFC0E7F3DCEDEA
    FFEAEAF8DAE2FFC4FFEFCDF8DBDBFFD8F0F8E7F3F1
    FFEAEAFAE7ECFFE3FFF8E9FCEEEEFFEFF9FCF2F9F8
    FFFDFDFEFAFBFFFDFFFFFFFFFDFDFFFAFDFEF7FBFA


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPBook

    PHPBook


    phpBook is a simple but powerful guestbook, that allows your visitors to leave messages at your website.It includes the flood protection.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Web Page Design Tips

    Web Page Design Tips


    Your web sites appearance says a great deal about you or your company. If you are looking for some ideas about how to make great web sites, these are a couple of good places to start.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MIVA Merchant Five

    MIVA Merchant Five


    There should be an e-commerce solution that is flexible, reliable, expandable and easy to use. A solution with comprehensive features that are easy to use for new online businesses, yet powerful enough for the most demanding e-commerce expert.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Cookie

    Cookie


    The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

    Purpose
    HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

    Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

    Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

    Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

    Browser Setting
    Described in " How to Enable Cookie " section.

    Cookie Expiration
    Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

    Identification
    If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

    Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SWF (Flash Animations)

    SWF (Flash Animations)


    SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Domain name

    Domain name


    On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

    Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FTP

    FTP


    File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

    Recommend software:
    SmartFTP
    http://www.smartftp.com

    GlobalSCAPE CuteFTP
    http://www.cuteftp.com

    FileZilla
    http://filezilla.sourceforge.net

    CoffeeCup Free FTP
    http://www.coffeecup.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Forum Manager

    Forum Manager


    在線上商店設立“討論區”,能有效幫助提升瀏覽量,進而令產品銷售業績達至更高峰。

    專屬的“討論區”與一般外部連接的常見討論區具有很大的差別,因專屬“討論區”能跟商店風格完全配合,而且商店內的會員可直接參與討論,無需再次註冊,所以無論討論的會員與管理員均可輕鬆操作。

    由於專屬“討論區”屬實時互動,所有在線的會員都能根據自己的喜好,參與不同話題的討論,會員之間亦可表達到產品的用後感,這樣更能節省會員發出向商店查詢的數目。

    若您希望為會員提供理想的討論環境,那必需事先花點心思,開設多種不同話題的討論分區,並且多抽時間參與討論,這將能讓會員感到商店的熱誠服務。

    由於“討論區”屬實時運作,所有會員發表的訊息將直接張貼顯示,但有些情況例如會員張貼負面訊息、違法內容、不可接受的廣告等,管理員便應盡快修改文章,甚或刪除之避免帶來負面影響。

    進入“討論區總管”:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“討論區總管”

    新增討論區:
    1. 點擊主螢幕的“增加”按鈕

    2. 輸入相關資料,例如“主題”、“說明簡介”

    3. 選擇合適的狀態

    4. 完成後按“增加”或“儲存”,或按“返回”放棄新增動作

    每個討論分區包含的資料:
    • 主題
      討論分區的主題名稱,最長32個字元,例如“購物心得分享”(必需輸入)

    • 說明簡介
      討論分區的簡介,最長256個字元,例如“請發表您對本店產品的使用心得”(按需要輸入)

    • 狀態
      討論分區在商店的展示狀態,請選擇“顯示”或“不顯示”

    • 接受張貼狀態
      討論分區在商店的文章發表狀態,請選擇“開放張貼”或“禁止張貼”

    • 排序
      若多於一個討論分區,請安排各分區的上下排序,數字越細代表排列越高

    針對“討論分區”的動作:
    • 開放狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    • 編輯
      修改已經增加的討論分區資料

    • 刪除
      將該討論分區和當中的所有文章資料刪除

    • 進入
      管理討論分區的文章

    管理討論分區的文章:
    1. 在討論分區點擊“進入”或“討論區主題”

    2. 進入後,點擊文章的“主題”或“編輯”

    3. 進入後,點擊希望管理的主題文章,或該主題的回覆文章

    4. 點擊“編輯”進行修改,或點擊“刪除”把文章刪除

    如何建立超級討論區會員(管理員):
    1. 在商店頁面,使用您的管理員專用的電郵地址,以正常的會員參加程序,建立一個會員帳號

    2. 利用這個帳號登入商店,並前往討論區發表新文章,或進行回覆

    3. 發表後的文章,在文章發表人的稱名前,將顯示標緻為“管理員”

    注意事項:
    • “討論區”的內容和主題,只屬互動性質的額外資訊,不會構成對產品銷售和其他功能的影響

    • 所有發表的文章的動作,必需由已登記的會員進行,不能透過匿名方式張貼文章

    • “討論區”必需建立完成,方能讓會員進行討論

    • 討論區沒有限制主題和文章的數量,但當中的資料將佔據資料庫和您的可用硬碟空間,所以應定時刪除過舊的文章以節省儲存空間

    • 管理員不應發表或回覆違法、欺詐、中傷、誹謗、淫褻、色情、褻瀆、恐嚇、污穢、討厭、令人反感或其他不良或過分的資訊

    • 我們不會對討論區的文章內容提供支援或維護服務,當中包含的文章與我們無關,若文章內容導致任何法律責任或損失,均由業務擁有者承擔


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Tax Rates and Classes

    Tax Rates and Classes


    我們的“網上商店”系統,支援預收稅款功能,若您銷售的產品在某些國家屬於需繳稅款的話,您便可在系統預先設定相關稅別與稅率,以便系統為產品加上絯該稅率直接向顧客收取。

    雖然大部份情況下若產品屬需繳稅的,都是由顧客自行處理入口稅的問題,商店負責人是無需特別處理,但是我們仍預備這項功能,讓您在需要時能夠使用。

    這份指南將介紹“稅區、稅別、稅率”中的各項設定。

    “稅區”包含以下資料:
    • 地區名稱
      正確的地區“英文”名稱,例如“Florida”

    • 說明
      針對這個“稅區”的輔助“英文”說明,例如“Florida local sales tax zone”

    “稅別”包含以下資料:
    • 稅別標題
      關於稅別的標題,例如“Taxable Goods”

    • 描述
      針對這項稅別的輔助“英文”描述,例如“The following types of products are included non-food, services, etc”

    “稅率”包含以下資料:
    • 稅別標題
      選擇一個預先建立妥當的稅別

    • 地區名稱
      選擇一個預先設定妥當的稅區

    • 稅率 (%)
      輸入正確的稅率值

    • 描述
      針對這個“稅區”的輔助“英文”描述,例如“FL TAX 7.0%”

    • 優先權
      若同一稅區有多種稅率,請設定相關的優先權

    注意事項:
    • 建立稅率必需順序由“稅區”到“稅別”,最後才建立“稅率”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 感謝詞

    感謝詞


    首先感謝您選用Ec2Biz電子商務系統。現時在亞洲各國,由以日本、台灣等地區的電子商務及網上營商已經發展成熟,而香港亦因擁有國際金融中心及先進的物流科技等重要資源,使得電子商務對各大中小企業來說已是公司業務的重要成功因素。

    以往由於很多公司受資源所限,要發展電子商務需面對種種障礙,例如沒有熟識有關技術的工程人員、對投資網絡器材及日後維護顯得難以入手,以致業務未能盡享網上營商所帶來的巨大商機。

    今天我們馮著多年網絡系統的設計及改良,規劃出國際水準的電子商務管理軟件、配合先進而安全穩定的美國原裝伺服器機組及防火牆設備,並由專業的工程人員分組管理及監察整個系統的運作。

    我們深信貴公司的基本業務配合Ec2Biz的電子商務系統,以最低的投資,享受國際市場上達致最高的競爭能力及回報。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Information

    Customers Information


    我們的“網上商店”系統,提供高效率的客戶(顧客、會員)管理,讓您提供優質的客戶服務之餘,更能掌握線上業務的發展方向。

    所有經由您的“網上商店”登記成為會員,或曾經訂購產品的顧客,系統都會把他/她們的“聯絡資料”記錄下來,透過這些資料,可讓您進行各種聯絡、推廣、訂單跟進。

    如果您的“線上商店”在“系統設定”設置“新增客戶批核選擇”屬需經管理員批核的情況,下述的“待確認會員”才會顯示及讓您處理。

    如果您的“線上商店”在“系統設定”設置“現金積分系統”屬啟用的情況,下述的“現金積分”才會顯示及讓您處理。

    進入“客戶資料”管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“客戶資料”

    “客戶資料”包含的資料:
    • 性別
      由會員登記時提供的資料

    • 姓氏
      由會員登記時提供的資料

    • 名稱
      由會員登記時提供的資料

    • 生日
      由會員登記時提供的資料

    • 電子郵件
      由會員登記時提供的資料

    • 公司名稱
      由會員登記時提供的資料

    • 地址
      由會員登記時提供的資料

    • 郵遞區號
      由會員登記時提供的資料

    • 城市
      由會員登記時提供的資料

    • 地區
      由會員登記時提供的資料

    • 國家
      由會員登記時提供的資料

    • 電話號碼
      由會員登記時提供的資料

    • 手機號碼
      由會員登記時提供的資料,您可透過系統“傳送手機短訊”給該會員

    • 傳真號碼
      由會員登記時提供的資料

    • 電子報
      由會員登記時提供的資料,您可透過系統的“電子報”發放新消息給該會員

    • 客戶群組
      您可更改該會員的群組

    • 會員確認
      您可選擇該會員屬“已確認”或“未確認”,而未確認的會員將不能登入

    • 專屬客戶狀態
      您可選擇該會員是否“專屬客戶”,若是的話,則可在登入後進入“專屬客戶目錄”的觀看產品

    針對每位會員的“浮動按鈕”
    • 一般資料
      檢視或編輯會員資料

    • 活動記錄
      檢視會員近期的於網站上的活動

    • 訂單記錄
      檢視會員近期的訂單資料

    • 訊息記錄
      檢視會員近期的支援服務記錄

    • 寄電子郵件
      向會員發出電郵

    • 發送短訊
      向會員發出手機短訊(如會員有提供手機號碼)

    • 寄電子禮券
      向會員送贈電子禮券

    針對“客戶資料”的動作:
    • 編輯
      檢視或編輯會員資料

    • 刪除
      將會員資料徹底刪除

    • 訂單
      檢視會員相關的訂單

    • 資訊
      檢視會員的一般資料

    • 積分
      處理會員的現金積分

    更改“客戶資料”狀態:
    • 專屬客戶狀態
      點擊狀態列的“人型”按鈕

    • 待確認狀態
      點擊狀態列的“待確認”按鈕

    注意事項:
    • “會員群組”需由管理員變更

    • 會員的資料一般是登記時提供的,會員亦可登入後自行修改,管理員如非必要請不應修改

    • 會員的資料屬於機密,請委派可信任的管理員負責處理,且需妥善處理及保存,不應向第三者透露或作其他用途

    • 我們不會向您索取會員資料(您向我們提出支援要求除外),亦不會利用您的會員資料作其他用途

    • 如遇會員以任何籍口索回他/她的資料,需關注身份的真偽,切勿隨意透露引致雙方損失


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Interface of Administer Center

    Interface of Administer Center


    Before you start using the Administer Center, it is important to understand the documentation conventions used in it.

    This guide is intended for hosting E-Store who manage their servers through Administer Center and have access to administrator's account in the control panel.

    Ec2Biz “Online E-Store System” is a e-commerce automation solution that gives business owner full control over the managed products selling and simplifies setup and management of customer accounts, order, and store style.

    Ec2Biz “Online E-Store System” is stable, secure and reliable, but what you will like about it the most is that it will save you and your technical staff much time and effort
    All your customers will have personal isolated purchase interface environments and will be able to manage their accounts, purchase history, and inquiry on their own — without bothering you.

    NOTE: Pop-up blocking in your browser should be disabled when using Administer Center. Microsoft IE 5.5 and Netscape v4.5 or lower for Windows/UNIX is no longer supported.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • What is the maximum email size I can send and receive ?

    What is the maximum email size I can send and receive ?


    The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

    For bigger files you have to use your FTP!

    And the maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 60 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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