Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Pre-Sale Services

How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft recommends against usage of SHA-1
Microsoft recommends against usage of SHA-1

Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

PHPDig
PHPDig

PhpDig follows links like any web browser, to build the pages list to index.

Links can be in an AreaMap or frames. PhpDig supports relocations. Any syntax of HREF attribute is followed by Phpdig. Simple javascript links like window.open() or window.location() are followed too.

PhpDig does not go out the root site you define for the indexing (but see Domain Indexing option). Spidering depth is chosen by user.

All html content is listed, both static and dynamic pages. PhpDig searches the Mime-Type of the document.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
FAQMasterFlex
FAQMasterFlex

Features: unlimited categories ; unlimited questions/answers; web-based category and faq administration with add, edit, delete capability.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
TYPO
TYPO

TYPO3 is developed by the Danish programmer Kasper Skaarhoej. It is the most advanced GPL Content Management Framework available, and competes very successfully with commercial products costing $50.000. TYPO3 is distributed under the GPL license, however Kasper has expressed certain aims for the system which we ask you to respect (see typo3.com for more information).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
phpBB
phpBB

phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Articlepublisher
Articlepublisher

This powerful new tool is the only program you.ll need to create your Webpages. Use Article Publisher to create and manage content, generate search-engine-friendly URLs, and pinpoint which Webpages net you the most readers.

Advanced WYSIWYG editing, best-of-breed imaging functionality, and customizable features make content management simple and efficient. Automatic RSS feeds keep regular viewers updated and bring new viewers to your site.

Our easy-to-use template engine helps you to keep the look and feel of your Website fresh with an unsurpassed flexibility and range of options. You can also use Article Publisher to get to know your Website dynamics in real time; view which Websites are sending the most traffic to yours, and which search engine spiders visit your site most frequently . and which pages they crawl. Track AdSense clicks and see precisely when and where users clicked. Best of all, automatic installation has you up and running in no time!

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

Company News
Company News

透過“公司新消息”能讓您在商店首頁發佈業務的“最近動向”、“優惠情報”、“節日休假安排”等資料，從此，您的顧客便能知悉您的業務近況。

進入“公司新消息”：
1. 點擊主選單的“資訊管理”
2. 點擊左選單的“公司新消息”
每項“公司新消息”包含的資料：
- 主題
  “中英文”主題，例如“4月份新貨上架，精選時裝、配件一律大特價”
- 內容
  “中英文”內容，透過“HTML”編輯器輸入，或利用“原始碼”編輯HTML
- 顯示狀態
  選擇其中一種狀態，例如“顯示”、“隱藏”
針對“公司新消息”的動作：
- 狀態
  點擊狀態列的“綠色”或“紅色”按鈕
- 編輯
  修改已經增加的公司新消息資料
- 刪除
  將該公司新消息文章資料刪除
“公司新消息”主題及內容適用的“標籤”：
透過“標籤”能讓資訊正確地顯示，而且能自動對應中英文頁面，無需擔心更改系統設定的聯絡資料後，遺漏修改頁面內容，請使用以下專用“標籤”加插在適當的HTML位置內
- [[PAGE:HOME_URL]]
  您的線上商店網址
- [[PAGE:SITE_NAME]]
  您的網站名稱
- [[PAGE:SITE_DESCRIPTION]]
  您的網站說明 / 簡介
- [[PAGE:SITE_KEYWORDS]]
  您的網站關鍵字
- [[PAGE:COMPANY_NAME]]
  您的公司名稱
- [[PAGE:COMPANY_ADDRESS]]
  您的公司地址
- [[PAGE:COMPANY_TEL]]
  您的公司聯絡電話號碼
- [[PAGE:COMPANY_FAX]]
  您的公司傳真機號碼
- [[PAGE:COMPANY_SERVICE_TEL]]
  您的客戶服務電話號碼
- [[PAGE:STORE_OWNER]]
  您的網站負責人名稱
- [[PAGE:STORE_OWNER_EMAIL]]
  主要電子郵件
- [[PAGE:STORE_ENQUIRY_EMAIL]]
  客戶查詢郵件的收件地址
- [[PAGE:STORE_ORDER_EMAIL]]
  新訂單的通知電郵地址
注意事項：
- “公司新消息”將按建立的日期自動排序，越新的消息排序越高
- “公司新消息”的內容，只屬額外資訊，不會構成對產品銷售和其他功能的影響
- “公司新消息”只在首頁顯示，而透過商店的左或右方菜單亦可展示小型“功能區塊”消息主題
- 若要在首頁展示“公司新消息”，請在“網站樣式總管”>“顯示項目”>“目錄首頁顯示設定”>“主頁公司新消息列表 ”設為啟用
- 若要在功能區塊展示“公司新消息”，請在“網站樣式總管”>“顯示項目”>“功能區塊設定”>“新消息及資訊 ”設為啟用
- 所有新消息內容必需將“顯示狀態”設為“顯示”，而且需具有主題及內容方可生效
- 若需借助其他HTML軟件預先完成排版，強列建議使用“FrontPage”、“Dreamweaver”，而不應以“MicroSoft Word”的文字編輯器進行
- 盡量不要在新消息頁面輸入聯絡電郵地址，應推薦客戶使用“支援服務記錄”（聯絡我們）的線上表格進行聯繫，這行動令所有查詢都能被記錄，亦可防範惡意程序抓到您的電郵地址發送垃圾郵件（系統在“聯絡我們”顯示的電郵地址已經過圖片轉化處理，惡意程序無法提取內容）
Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Low Stock Report
Low Stock Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“存貸不足報表”能讓您掌握某些產品存量不足，以便進行補貨或停止顯示產品。

進入“存貸不足報表”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“存貸不足報表”
每項“存貸不足報表”包含的資料：
- 圖片
- 產品名稱
- 售價
- 銷售數量
- 現有數量
針對“存貸不足報表”的動作：
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail Configuration
E-Mail Configuration

我們的“網上商店”系統，需要利用多個電郵地址進行各種跟顧客溝通的用途，亦需要透過電子郵件向您通知運營狀況。

一般情況下，我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址，若您需要增加額外的電郵地址，可透過這份指南介紹的步驟進行管理。

這份指南介紹的電子郵件設定，不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

“郵件賬號”包含以下資料：
- 登入賬號
  登入賬號必需是英文細寫和數字，其中可使用的符號是“.”、“-”、“_”，例如賬號是“abcd88”，則電郵地址便是“abcd88@yourdomain.com”
- 密碼
  密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含登入賬號，組合亦不能過份簡單
- 確認密碼
  再一次輸入密碼作確認
針對“郵件賬號”的動作：
- 刪除
  將“郵件賬號”及內裏的郵件徹底刪除
注意事項：
- 電子郵件屬私人擁有的，切勿向他人透露登入資料，而登入資料亦應妥善保管
- 基於保安理由，建議每六個月變更一次登入密碼
- 修改已建立的郵件賬號的設定及更改密碼，請利用“網路郵局”或“PLESK控制台”
- 我們不會向您索取郵件賬號的資料，並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Purchase Order
Purchase Order

“訂單管理”是整套網上業務的核心之一，為了能讓日常的管理更有效率，請您細心閱讀這份指南。

當會員從“網上商店”挑選了有興趣的產品，並把產品放入“購物車”後，便可進行結帳，在顧客完成幾個步驟後，包括“選擇貨運方式”、“選擇付款方式”、以及最後確認無誤後，按下“確認”並完成訂購程序，系統便會把訂購資料記錄，並且向顧客及管理員發出訂購確認通知。

這時管理員便需要盡快處理，以便讓顧客能知悉訂單狀態。一般情況下，我們建議管理員每天最少檢查和處理一次“訂單記錄”，日常亦需關注一些未完成的訂單。

進入“購物訂單”管理：
1. 點擊主選單的“訂單處理/客戶管理”
2. 點擊左選單的“購物訂單”
3. 選擇相關訂單
訂單型式：
- 已記錄的訂單
  完成所有訂購流程的訂單
- 待完成的訂單
  未完成訂購流程的訂單，主要是線上付款未交易成功，管理員可根據需要手動確認
針對購物訂單的“浮動按鈕”：
- 處理訂單
  針對更新訂單的每一個處理狀態，讓系統記錄，並選擇是否透過“電子郵件”和“手機短訊”通知顧客。
  - 更新狀態
    選擇一項適合的狀態名稱
  - 備註
    若有需要，可輸入有關該項訂單的備注，亦可選擇是否向顧客通知
  - 積分
    檢視該項訂單顧客可獲得的“現金積分”，可選擇是否批核這些積分給顧客
  - 產品寄出日期
    若有寄出的日期，可點擊“日曆”按鈕選擇日期
  - 產品送貨日期
    若有送貨的日期，可點擊“日曆”按鈕選擇日期
  - 貨運參考編號
    若有貨運編號，例如“郵政編號”、“速遞編號”、“掛號通知”
  - 電郵通知訂單更新
    選取後系統會透過電腦通知顧客
  - 短訊通知訂單更新
    選取後系統會透過手機短訊通知顧客
  - 郵件語言
    請選擇適合顧客的語言，例如知悉顧客是歐美地區，則選擇“英文”
  - 保留郵件副本
    若選擇了電郵通知，可將更新電郵副本保留，供日後需要時參考
- 訂單資料
  管理員可檢視這項訂的所有資料。
  - 訂購產品資料
    訂單的訂購產品資料、售價、小計、運費、優惠金額、應收總計
  - 訂單基本資料
    訂單的日期、編號、顧客名稱及群組、類型、顧客的IP及國家
  - 訂購客戶資料
    訂單的顧客資料
  - 訂購貨運資料
    根據顧客要求的貨運資料
  - 訂購帳單資料
    根據顧客要求的帳單資料
- 狀態記錄
  由“下”至“上”的訂單狀態處程過程記錄。
  - 新增日期
    記錄狀態的日期
  - 郵件通知客戶
    有否透過電郵通知顧客
  - 短訊通知客戶
    有否透過手機短訊通知顧客
  - 狀態
    處理的狀態
  - 備註欄
    “付款閘道傳回訊息”、“顧客結帳時輸入的備注”，“管理員更新時輸入的備注”
- 列印 - 列印這項訂單的收據
新進訂單通知方式：
- 顧客
  “電子郵件”
- 管理員
  “電子郵件”、“手機短訊”、“傳真文件”
更新訂單狀態通知：
- 顧客
  “電子郵件”、“手機短訊”
針對訂單的動作：
- 編輯
  更新訂單的狀態、產品貨運資料、向顧客發出通知
- 刪除
  刪除“錯誤”、“過久未完全”、“重複的訂單”
- 資訊
  檢視訂單的資料
注意事項：
- 系統被記錄的訂單並不表示成功收取貨款，如果您的訂單是透過付款閘道收款，請登入付款閘道供應商的帳戶，並確認款項收妥方可處理產品的付運
- 請細心核對每項訂單的資料，包括顧客資料、要求的貨運地點、帳單資料等，若有需要，請跟顧客聯絡以確認資料無誤，並且在產品付運前確保已收妥貨款
- 建議在接到新訂單後，若資料無誤，保留二十四小時後才處理付運，因中途若出現問題也有機會處理
- 如訂單透過線上付款閘道收款，請比對客戶的IP國家與訂購者國家是否一致，或利用付款閘道供應商的工具檢視國家地區資料，若有懷疑，請參考付款閘道供應商的指引向顧客索取身份証明的文件，以減少網上詐騙帶來的損失
- 在一般情況下，“待完成的訂單”是顧客在結帳時系統預先記錄該訂單資料，若順利完成線上付款交易，將自動轉為“已記錄的訂單”，但若顧客沒有完成線上付款或過程中出現問題，則訂單型式仍處於“待完成的訂單”，如檢查線上付款無誤，管理員應手動進行確認
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Monthly Income Report
Monthly Income Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“每月收益報告”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“每月收益報告”
每項“每月收益報告”包含的資料：
- 本地銷售
- 海外銷售
- 貨運費
- 稅項金額
- 細額附加費
- 手續費
- 群組折扣
- 優惠禮券
- 電子禮券
- 現金積分
“每月收益報告”的顯示範圍：
- 訂單狀態
  “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式
針對“每月收益報告”的動作：
- 報表樣式
  選擇“棒狀圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

Basic Connection Settings for MySQL

There are different ways to connect to a MySQL database.

Locally, the settings are: (from a script on the server, to the server)

Type	Rule	Information
Server	localhost	localhost
Database name	<PLESK User>_<Database name>	C0801001234567_mydatabase (example)
Database user name	<PLESK User>_<Database user name>	C0801_username (example)
Database user password	password	PRks5Q7bGIl5 (example)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Plesk 9 Reseller's Guide
Plesk 9 Reseller's Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 9 E-mail User's Guide
Plesk 9 E-mail User's Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 11 Customer’s Guide
Plesk 11 Customer’s Guide

With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

This is a guide helps customers to accomplish hosting-management routines and create sites with Parallels Web Presence Builder.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do you set a website default page to something other than index.html
How do you set a website default page to something other than index.html

Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

DirectoryIndex filename.html

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Setup fetch email using Outlook mail / Hotmail
Setup fetch email using Outlook mail / Hotmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://windows.microsoft.com/en-us/outlook/pop-email

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on iPhone & iPad Mobile Device
How to setup your email account on iPhone & iPad Mobile Device

Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

Currently tested devices are:
- Apple iPhone 3
- Apple iPhone 3GS
- Apple iPhone 4
- Apple iPhone 4S
- Apple iPhone 5
- Apple iPhone 5S
- Apple iPhone 5C
- Apple iPad
- Apple iPad2
- Apple iPad Air
- Apple iPad mini
- Apple The New iPad
- Apple iPod touch
- Apple iOS 3
- Apple iOS 4
- Apple iOS 5
- Apple iOS 6
- Apple iOS 7
*** The above information is for reference only, Please seek independent technical advice if found necessary.

POP3, IMAP4 and SMTP settings information

Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

Type	Name	Information	Port
Username	Login Name	user@yourdomain.com (example)	--
Password	Password	X0CeFt6EMGfOMm5Q (example)	--
POP3	Incoming Server	mail.yourdomain.com (example)	110
POP3S (SSL/TLS)	Incoming Secure Server	mail.yourdomain.com (example)	995
IMAP4	Incoming Server	mail.yourdomain.com (example)	143
IMAP4S (SSL/TLS)	Incoming Secure Server	mail.yourdomain.com (example)	993
SMTP	Outgoing Server	mail.yourdomain.com (example)	25
SMTP Submission	Outgoing Server	mail.yourdomain.com (example)	587
SMTPS (SSL/TLS)	Outgoing Secure Server	mail.yourdomain.com (example)	465

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Eudora 6 For PC Email Tutorial
Eudora 6 For PC Email Tutorial

In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Eudora, which is available for PC and MAC.
Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Google Gmail
Setup fetch email using Google Gmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Google Mail.

Google Mail Fetcher is easy to set up and free to use. It uses POP3 to pull all the contents of an email box into Gmail and then parses the emails for spam. Mail Fetcher can download messages from up to five other email accounts, allowing you to centralize all your email in Gmail.

Once Mail Fetcher is set up, Google will check those accounts on a regular basis, and new mail will appear automatically in Gmail.
- Log into your Gmail account.
- Click the gear icon in the upper right corner of the page and select Settings.
- Click the Settings and Accounts and Import tab and locate the Check mail from other accounts (using POP3) section.
- Click Add a POP3 mail account you own. (Note: Google does not allow the use of self-signed SSL certificates, including our shared SSL certificates.)
- Enter the full email address of the account from which you'd like mail fetched.
- Click Next Step.
- In the Username field, enter your full email address.
- In the Password field, enter the password for the email address you provided.
- Select Port 110 for a POP3 connection.
- Click the checkboxes next to the options that best suit your needs:
  - Leave a copy of retrieved messages on the server.
  - Always use a secure connection (SSL) when retrieving mail *
  - Label incoming messages
  - Archive incoming messages
- Click Add Account.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

Download
Download

download is to receive data from a remote system, such as a HTTP, FTP server, or other similar systems. A download is any file that is offered for downloading or that has been downloaded.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
JPG (File Interchange Format)
JPG (File Interchange Format)

JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Search Engine
Search Engine

A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
C2C (Consumer-to-Consumer)
C2C (Consumer-to-Consumer)

C2C (Consumer-to-consumer) electronic commerce involves the electronically-facilitated transactions between consumers through some third party. A common example is the Ads28.com, EBay, Yahoo!, in which a consumer posts an item for sale and other consumers bid to purchase it; the third party generally charges a flat fee or commission. The sites are only intermediaries, just there to match consumers, they have do not check quality of product being offered.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
B2B (business-to-bussiness)
B2B (business-to-bussiness)

Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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New Article

Setup fetch email using Netvigator

Setup fetch email using Outlook mail / Hotmail

Setup fetch email using Google Gmail

Setup fetch email using Yahoo! Mail

Microsoft recommends against usage of SHA-1

Payment Method

Bank Deposit / ATM
Mailing Cheque
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Pre-Sale Services

How to apply special price for international domain

Privacy Policy for your account

Specific refund conditions based on method of payment

What are your DNS servers?

Newsletter / E-mail Help

Industry News

33 Million Domains Registered in 2007

Pre-Beta Release of Windows 7

Parallels Plesk Sitebuilder Adds New Features

Microsoft recommends against usage of SHA-1

LinkWithin related posts widget with photo thumbnails

General Information

PHPDig

FAQMasterFlex

TYPO

phpBB

Articlepublisher

E-Store

Company News

Low Stock Report

E-Mail Configuration

Purchase Order

Monthly Income Report

Linux Web Hosting

Basic Connection Settings for MySQL

Plesk 9 Reseller's Guide

Plesk 9 E-mail User's Guide

Plesk 11 Customer’s Guide

How do you set a website default page to something other than index.html

Email Tutorial

Setup fetch email using Outlook mail / Hotmail

How to setup your email account on iPhone & iPad Mobile Device

POP3, IMAP4 and SMTP settings information

Eudora 6 For PC Email Tutorial

Setup fetch email using Google Gmail

Glossary

Download

JPG (File Interchange Format)

Search Engine

C2C (Consumer-to-Consumer)

B2B (business-to-bussiness)

Domain Names Knowledge

How do I change DNS records if my domain is registered with GoDaddy?

How do I change DNS records if my HK domain is registered with HKDNR?

Who can register a .CN domain name?

Who can register a .US domain name?

Required Documents of Hong Kong Domain Name