24 Oct, 2014
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The ONE STOP SOLUTION to all your eBusiness Needs!
Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


General Information

  • Protecting Your User Account & Password

    Protecting Your User Account & Password


    • Use a password with a mix of at least 12 mixed-case alphabetic characters, numerals and special characters.
    • Use a password that is difficult to guess but easy for you to remember, so you do not have to write it down.
    • Change the default or initial password the first time you login.
    • Change your password frequently, at least once every 90 days.
    • Logout when finished using terminals or PCs in public areas, such as a library or cafe.
    • Change your password immediately if you believe that it has been compromised. Once done, notify the system/security administrator for follow up action.
    • Consider installing RoboForm Password Manager, Form Filler, Password Generator, Fill & Save Forms and other security software.


    • Don't use your own name as a login name in any form (as-is, capitalised, reversed, doubled, etc).
    • Don't use other information that might be easily obtained about you. This includes ID card numbers, telephone numbers, birth dates, license numbers, the name of the street you live on, and so on.
    • Don't use a password that contains all digits, or all the same letters.
    • Don't use the name of your child or spouse in any form.
    • Don't use a well-known abbreviation e.g. TVB, HSBC, EC2BIZ, ILOVEYOU.
    • Don't use consecutive letters or numbers like "abcdefg" or "1234567".
    • Don't use adjacent keys on the keyboard like "asdfghj".
    • Don't use a word that can be found in an English or foreign language dictionary.
    • Don't use a word in reverse that can be found in an English or foreign language dictionary.
    • Don't reuse recently used passwords.
    • Don't use the same password for everything; have one password for non-critical activities and another for sensitive or critical activities.
    • Don't write down your password, particularly anywhere near your computer or file it in a box file with the word 'password' written on it.
    • Don't tell or give out your passwords to other people, even for a very good reason.
    • Don't send your password unencrypted, especially via email.
    • Don't display your password on the monitor screen.
    • Avoid using the "remember your password" feature associated with some websites, and disable this feature in your browser software.
    • Don't store your password on any media unless it is protected from unauthorized access (e.g. encrypted with an approved encryption method).


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPSurveyor

    PHPSurveyor


    PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPBugTracker

    PHPBugTracker


    Thanks for taking a look at phpBugTracker. This project was started out of the frustation I experienced getting Bugzilla installed and operational for a web development project. The goals of this project are to produce a web-based bug tracker with functionality similar to bugzilla that is abstracted from the database backend and uses templates for rendering the pages. Currently phpBugTracker is nowhere near a drop-in replacement for Bugzilla, so don't expect it to be. Maybe it will get to that point one day, maybe it won't. If it doesn't meet your needs, your development help is welcome, but your whining isn't! Just remember that I do this in my very limited spare time for fun, and I hope others can enjoy what little I have done/will do on it. That said, I hope you enjoy using phpBugTracker, and that you find it useful.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LifeType

    LifeType


    Blogging platform with support for multiple blogs and users in a single installation.

    Features: integrated media management; templates; built-in anti-spam filter; support for trackbacks; mobile features; subdomains.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MAMBO

    MAMBO


    Mambo Open Source is the finest open source Web Content Management System available today. Mambo Open Source makes communicating via the Web easy.

    Have you always wanted to have your own site but never understood how? Well Mambo Open Source is just the ticket!

    With Mambo Open Source there is no need for HTML, XML or DHTML skills, just enter your content, add a picture and then through the easy to use administrator web-interface ...click Publish!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Data Export and Import

    Data Export and Import


    “匯出、匯入資料”能讓您透過此項功能將“線上商店”系統內主要的“數據”輸出來,供其他應用軟件使用,或透過“匯入”將資料儲存至“數據庫”。

    進入“匯出、匯入資料”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“匯出、匯入資料”

    3. 從主螢幕透過浮動按鈕選擇“資料匯出”或“資料匯入”

    “資料匯出”包含的資料:
    • 資料類型
      從下拉選單挑選欲匯出的資料類型

    • 匯出格式
      • CSV
        逗號分隔純文本格式,一般能透過Excel軟體開啟式閱讀

      • vCard
        (只適用於會員資料)是指電話簿軟體應用格式,一般能透過Outlook軟體開啟式閱讀

    • 日期範圍
      • 所有日期
        針對最早至當前的所有日期

      • 自選日期
        針對單日或自選日期範圍

    • 範圍選擇
      • 會員資料
        群組類型,針對所有會員或指定群組

      • 訂單資料
        訂單狀態,針對所有狀態或指定狀態

      • 產品資料
        商品目錄,針對所有或指定目錄內的產品

    • 欄位選擇
      “全選”或“自選部份”螢幕列出的欄位

    開始“資料匯出”:
    1. 從主螢幕透過浮動按鈕選擇“資料匯出”

    2. 選擇合適的“資料類型”和其他相關選項

    3. 點擊主螢幕下方的“確認”按鈕

    4. 系統隨即採集資料,數分鐘內您的“瀏覽器”將出現“檔案下載”的對話框

    5. 點擊“開始”或“儲存”按鈕

    “資料匯入”包含的資料:
    • 從下拉選單挑選欲匯入的資料類型

    • 匯入格式
      • CSV
        逗號分隔純文本格式,一般能透過Excel軟體開啟式編輯

    • 圖片壓縮檔
      最大上傳ZIP檔案 64MByte

    • CSV檔案
      最大上傳CSV檔案24MByte

    開始“產品資料”“資料匯入”:
    1. 從主螢幕透過浮動按鈕選擇“資料匯入”

    2. 選擇合適的“資料類型”

    3. 點擊“瀏覽...”按鈕,從您的電腦挑選已預先壓縮打包的檔案

    4. 點擊“瀏覽...”按鈕,從您的電腦挑選已預先完成編輯的CSV檔案

    5. 點擊主螢幕下方的“預覽”按鈕

    6. 系統隨即採集資料,數分鐘內螢幕將列出即將匯入的資料

    7. 檢視所有資料,並且確認是否無誤

    8. 點擊主螢幕下方的“匯入”按鈕

    9. 系統將視符資料行數,逐一寫入相關的資料表,並且需時數分鐘時間,匯入程序未完成時,切勿中斷操作

    10. 完成匯入

    “資料匯入”注意事項:
    • 請預先建立需要的產品目錄。

    • 如資料包含欄位資料,請先在位“產品管理”->“商品欄位”做好設定。

    • 如資料包含品牌資料,請先在位“產品管理”->“品牌或廠商”做好設定。

    • 如資料包含商品特性資料,請先在位“產品管理”->“商品特性設定”做好設定。

    • 匯入型式不包含特價資料(如適用),請在完成匯入後再逐項增加“特價產品”。

    • 匯入前務必先“資料庫備分”整個資料庫,以避免匯入錯誤後能回複先前狀態。

    • 請參考各個目錄及品牌的編號及各CSV欄位的資料。

    • 請下載匯入用的Excel CSV格式檔案,每次匯入必需下載這個最新的格式檔,可避免資料欄位的變化令匯入錯誤。

    • 以Excel開啟CSV格式檔案,必需於頂端或資料行前包含欄位定義(例如:products_status、products_categories_id...),完成編輯後請以CSV(逗號分隔)格式儲存。

    • 請把各相關的產品圖片、影片、附加圖片以壓縮軟件存成一個ZIP格式的檔案,檔案內不應包含副資科夾。

    • 每次只能匯入 100 項獨立產品,多於此數則請分多次匯入。

    • 匯入只適用新增產品,請勿重複匯入已存在的產品。

    • 請勿同時由其他電腦進行產品修改或新增,以避免匯入過程出錯。

    • 選擇要上載的ZIP壓縮檔案及CSV格式檔案後,按下方的“預覽”進行上載及檢查,如沒有錯誤後,按“匯入”儲存新增的產品資料。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Groups

    Customers Groups


    我們的“網上購物商店”系統支援多層級會員制,簡稱“客戶群組”,而且所有群組可透過單一網站集中管理。

    “客戶群組”為您的網上業務提供極具彈性的方案,除了一般零售客戶外,更可發揮創意,建立一些具特別購物折扣的“尊貴會員”或是針對B2B的“批發客戶”。

    您可為不同的“客戶群組”制定不同的購物折扣率,而在產品的售價方面,亦可設定個別的“自動計算群組售價”,或是“自訂群組售價”。

    至於些那客戶能升級至指定的群組,亦是由您全權決定,而系統暫時沒有提供自動化升級的。

    在我們為您最初設定系統時,已預設若干群組,如果您的業務不打算提供客戶升級群組,請直接忽略這些功能而不會對銷售構成影響。

    進入“客戶群組”管理:
    • 點擊主選單的“訂單處理/客戶管理”

    • 點擊左選單的“客戶群組”

    “客戶群組”包含的資料:
    • “中英文”群組名稱
      輸入簡單易理解的名稱,例如“初級尊貴會員”、“批發客戶A組”

    • 預設折扣
      輸入獲得的“0”至“99”之間的折扣率值,例如“15”即代表減百份之十五,請勿輸入符號

    • 辨認顏色
      利用“選色按鈕”挑選一種顏色,以利方便辨認

    • 群組型式
      選擇一種適合這群組的型式

    針對“客戶群組”的動作:
    • 新增群組
      新增一個群組級別,並由系統自動增加相應的售價

    • 編輯
      編輯已經建立的群組資料,並於儲存後自動更新屬“自動計算群組售價”的產品售價

    • 刪除
      刪除已經建立的群組資料及相關的產品售價

    • 資訊
      檢視群組內所屬的“會員名單”及群組資料

    注意事項:
    • 強烈建議在“初始設定”時妥善設定各客戶群組,以便有效管理

    • 系統在預設情況下,新登記會員將屬“零售客戶”,若需自訂,請到達“系統設定”的“會員設定”更改“新會員的預設群組”

    • 若要針對某一位會員升或降級,請到達“客戶管理”的“客戶資料”更改“客戶群組”,系統暫時未有提供自動化升級

    • 設定裏的“辨認顏色”只屬方便辨認會員狀態,對其他部份沒有影響

    • 設定裏的“群組型式”只屬方便辨認會員狀態及方便管理,對其他部份沒有影響

    • 群組裏其中的“電子報訂閱者”(非會員)代表某位瀏覽者只輸入電郵地址訂閱“電子報”而並非已成為會員

    • 若群組裏已有會員在內,不應刪除該群組,如需刪除,請先把相關會員調往其他的組別


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 文字輸入處理

    文字輸入處理


    對於商貿網站而言,內容文字佔著整體美觀感的重要環節,每頁適當地以整齊編排和簡短字數表達意思,可令訪問者看得容易理解和輕鬆,亦增強貴公司的企業型像。

    在我們的系統裏已內置了容易操作的HTML編輯器,可針對產品內容簡介及各訊息頁面進行編輯或修改,這編輯器的基本使用方式跟普通文書處理軟件很接近,如有一般文書處理的經驗,在使用上應很快熟習,當然我們仍建議在正式編輯資料前先模擬試驗多次,可減少錯誤的出現。

    以下是一些文字編排的注意事項:
    • 除英文字元外,中文、日文和韓文(如有),可為每個字元加空格以增加美觀

    • 英文和數字請採用標準字元,請盡量不要輸入全型字元

    • 應刪除所有整段文字的開頭、結尾的空格和空行。

    • 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元,部份訪問者的電腦未有裝設此類字集,會出現亂碼情況,所以應盡量不要採用

    • 如需輸入日文和韓文或其他雙位元文字,請自行了解相關的非標準字元問題,並應盡量不要採用

    • 在相同頁面請勿同時存在英文以外的多種語言文字,例如中文加日文等,因會出現統一碼 (Unicode)不相容問題,引致出現亂碼情況

    • 除標準英文字元外,其他文字均有一套相關的編碼,例如繁體中文是big5,簡體中文是gb,日文是shift-jis和EUC,每套編碼均不相同,所以應注意當輸入文字時,各種語言均不能同時存在(英文除外),另外,當輸入時應注意所使用的電腦操作系統語言版本,例如以Windows輸入繁體中文,則該Windows必須是繁體版,其他亦然,因現時的電腦操作系統均為多語系相容,並可顯示各種語言文字,但實際輸入的文字在傳送到何服器時的編碼可能不同,並影響儲存或出現亂碼等問題

    • 所有文字或圖型的編排應以簡單為基礎,因太複雜的編排會令訪問下載頁面增加需時,並可能出現無法整頁展示等問題

    • 使用我們的HTML編輯器除了手作輸入外,亦可從其他途徑複制內容及貼上,但應注意勿貼上Microsoft Word的內容,因Microsoft Word的資料包含很多非必要而看不見的定義標籤,會令檔案增大及影響輸出

    • 完成輸入後應預覽效果並在需要時作出修正

    系統資料的輸入

    所有數值相關的資料,例如售價、運費、數量等資料,只可使用“數字”和“.”,絕不可包含“英文字母”和“其他符號”。

    正確的數值:
    • 10

    • 100

    • 1000.5

    • 10000.50

    • 100000.50

    • 1000000.50

    • 10000000

    不正確的數值:
    • 10+
      包含了符號

    • 一百
      系統不能辨認中國數字

    • [1000.5]
      包含了符號

    • 10000.50
      系統不能辨認全型數字

    • Ten Hundred Thousand
      系統不能辨認英文數目語法

    • 1,000,000.50
      無需加入千位分隔點

    • HK$10000000
      無需加入貨幣碼

    關於中文資料的輸入

    系統預設資料庫是“繁體中文”,所有中文文字、語句均應以“繁體中文”輸入,在網站上的“簡體中文”是由系統自動轉換而成的。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Margin Cost Report

    Margin Cost Report


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    “成本報告”能讓您知悉產品的利潤,而這些資料只供管理統計,與店面銷售無任何關係與影響。

    進入“成本報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“成本報告”

    每項“成本報告”包含的資料:
    • 圖片

    • 產品名稱

    • 成本

    • 售價

    • 利潤

    針對“成本報告”的動作:
    • 編輯
      修改產品各項資料,包括成本數值

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Banner Manager

    Banner Manager


    我們的“網上開店”系統支援多種廣告方案,除了一般靜態圖片橫額外,亦支援客戶自訂HTML及動態廣告功能。

    您可以透過“廣告總管”放置自己的產品宣傳、優惠資訊、出版者在線廣告、以及“合作機構”的廣告,而且每個廣告都附有統計資料,讓您拿捏每個廣告的宣傳成效。

    系統對於各種廣告的管理,採用“廣告群組”的方式,其優點是只要您將不同的廣告配合群組,在佔用頁面最少位置的情況下,同一群組的多個廣告將由系統“隨機抽選顯示”,每當頁面被刷新後,廣告亦隨之由其他同群組的替換。

    系統已經預置一些群組位置,您只要新增廣告時選用預設群組,即可簡易完成設置,但若嫌不足,您仍可增加更多自訂群組,在頁面其他指定位置顯示廣告。

    若新增自訂群組的廣告,新增後並不會隨即顯示,您仍需要把廣告標籤放置於某些地方才能顯示,例如修改店面模版的HTML、放置於“分類目錄”、“產品說明”、“首頁文字”等位置。
    進入“廣告總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“廣告總管”

    “廣告型式”及包含的資料:
    • “上載圖片”靜態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“我的Banner”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • 廣告連結
        廣告顯示時被點擊的目標連結

      • 圖片
        選擇一幅欲顯示的圖片,格式必需為“GIF”、“JPG”、“PNG”,尺吋必需配合欲顯示頁面可容納,過大尺吋將令頁面被拉闊失真。

      • 連結視窗目標
        廣告被點擊的目標視窗,可選擇“開新視窗”、“相同框架”、“整頁”

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    • “自訂HTML”動態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“Google AdSense”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • HTML或文字
        輸入欲顯示的文字,或自訂“HTML”,請確定欲顯示的內容在頁面是容納得下的,過大尺吋將令頁面被拉闊失真。

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    更改“廣告”顯示狀態:
    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對“廣告”的動作:
    • 新增廣告
      新增一項廣告

    • 編輯
      修改已經建立的廣告

    • 刪除
      將該廣告刪除

    • 資訊
      檢視廣告的資料,以及“廣告標籤”

    注意事項:
    • “廣告標籤”(Tag)的格式是[[HTML:BANNER_XXXXXXX]],請將XXXXXXX替換成您的群組,而標籤不可包含空格在內,如果您的群組是MYBANNER,則標籤將會是[[HTML:BANNER_MYBANNER]]

    • 所有廣告必需在“網站模版”的HTML正確地插入“廣告標籤”才會被顯示

    • 大部份“網站模版”均已放置了預設的“廣告群組”標籤,但基於少部份“網站模版”的設計,可能未有預先放置標籤,此情況必需修改模版的HTML才能顯示

    • 新增或修改過的廣告屬即時生效,如若廣告是啟用中、標籤放置正確、以及顯示條件及設定是正確的情況下,廣告應隨即在網站展示,若未有顯示則需再次細心檢查設定是否無誤,模版是否已放置“標籤”

    • 同一群組多於一個廣告,這些廣告的隨機展示。每一項廣告都會有各自的“瀏覽次數 / 擊點次數”統計,但“自訂HTML”動態廣告或“自訂文字”將不會提供“擊點次數”統計

    • 由於設置“自訂群組”及“自訂廣告”需修改“網站模版”的HTML,若設置出錯,將令網站不能正常顯示,所以強列建議由專業及具經驗者進行,而我們並不提供上述的免費支援服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • URL

    URL


    A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML

    HTML


    short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

    HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Browser

    Browser


    Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

    Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Summit 2008 Agenda Announced by Parallels

    Summit 2008 Agenda Announced by Parallels


    Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

    This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

    This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

    "The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

    Agenda Highlights
    The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

    The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

    Featured speakers include:
    • Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.

    • Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.

    • Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.

    • Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

    Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

    A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

    Register, Reserve Hotel before April 19
    Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 60 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup Your Emails on PLESK Control Panel

    How to setup Your Emails on PLESK Control Panel


    This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

    NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

    Your e-mail accounts are configured through PLESK .
    To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

    POP3 (incoming) mail server: mail.yourdomain.com

    SMTP (outgoing) mail server: mail.yourISP.com

    Which means you will have to use your ISP smtp server.

    Please be aware, when you set up outlook that your UserID is your full email address.

    The url for your online webmail is
    http://webmail.yourdomain.com

    Where yourdomain.com is the domain name of your Web host.

    Please be aware that your email will not work until your domain resolved to our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Windows Phone 7 Mobile Device

    How to setup your email account on Windows Phone 7 Mobile Device


    Configuring your Windows Phone 7 device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Windows Phone 7 device.

    Currently tested devices are:
    • HTC Radar
    • SAMSUNG Focus
    • LG Optimus 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to use CuteFTP to upload your website

    How to use CuteFTP to upload your website


    CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

    Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to Create a ASP page

    How to Create a ASP page


    A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

    The following is an example of a ASP script block:
    <% my $class %>
    <% my $vars = $Request->ServerVariables() %>
    <% for (sort keys %{$vars}) { %>
    <% next unless /^HTTP_|^REQUEST_/ %>
    <% $class = ($class ne 'normal')? 'normal': 'alt' %>

    <%=$_%>
    <%=$vars->{$_}%>

    <% } %>


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to define magic_quotes_gpc

    PHP - How to define magic_quotes_gpc


    You can Enable / Disable magic_quotes_gpc for php in your account by setting this directive in .htaccess in httpdocs folder:

    php_flag magic_quotes_gpc On

    or

    php_flag magic_quotes_gpc Off

    The magic_quotes_gpc is a function which automatically escape $_GET, $_POST and $_COOKIE variables. This cause a lot of (poorly written) PHP scripts out there which blindly rely on magic_quotes_gpc, to be wide open to various SQL/XSS-injections.

    If you run a website that relies on magic_quotes_gpc for escaping user input, we strongly recommend that you disable access to such scripts until a version fixing this bug is released.

    By default magic_quotes_gpc was turned off.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to use WS_FTP to upload your website

    How to use WS_FTP to upload your website


    WS_FTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

    Firstly you will need to install WS_FTP on your computer. If you to not have this program installed I recommend download it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Using FTP with Internet Explorer (IE)

    Using FTP with Internet Explorer (IE)


    Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

    If your FTP requires a username and password, you will obviously need these before you begin.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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