23 Jan, 2019
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General Technical Assistance

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Do you offer Mssql with any of your hosting plans ?

Do you offer Mssql with any of your hosting plans ?


Currently we do not offer support for Microsoft SQL or ms sql on shared hosting. We support both MySQL and PostgreSQL only.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support FastCGI on your hosting plans?

Do you support FastCGI on your hosting plans?


Yes, we support FastCGI on any hosting plans.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support PHP on your hosting plans?

Do you support PHP on your hosting plans?


Yes, we support PHP on any hosting plans.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support Perl on your hosting plans?

Do you support Perl on your hosting plans?


Yes, we support Perl on any hosting plans.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support CGI on your hosting plans?

Do you support CGI on your hosting plans?


Yes, we support CGI on any hosting plans.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support ASP on your hosting plans?

Do you support ASP on your hosting plans?


Yes, ASP is supported on our Linux shared hosting servers, there is Apache::ASP addon modules (not robust but it has some of the ASP features).


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support Python on your hosting plans?

Do you support Python on your hosting plans?


Depends on some package is Python supported.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support SSI on your hosting plans?

Do you support SSI on your hosting plans?


Yes, we support SSI (Server Side Includes) on any hosting plans.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support MIVA on your hosting plans?

Do you support MIVA on your hosting plans?


Depends on some package is MIVA supported.

MIVA Merchant is a dynamic storefront development and management system.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support Tomcat on your hosting plans?

Do you support Tomcat on your hosting plans?


Depends on some package is Tomcat supported.

Tomcat is a Servlet container developed by the Apache Software Foundation (ASF). Tomcat implements the Java Servlet and the JavaServer Pages (JSP) specifications from Sun Microsystems, and provides a "pure Java" HTTP web server environment for Java code to run.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

How do I access my site using SSH?

How do I access my site using SSH?


By default, our shared hosting and E-Store plans do not come with SSH access.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do your servers support the PHP GD Library ?

Do your servers support the PHP GD Library ?


Yes, we support GD. You can upload the TTF, GIF, JPG and PNG to your site and have GD call them, should have no problem there.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do I need a static IP address for my site?

Do I need a static IP address for my site?


To be honest, not many website owners require a static IP address but you will require one if you want an SSL certificate.

You can purchase static IP from our products list.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do i need a static ip address for self signed SSL certificates ?

Do i need a static ip address for self signed SSL certificates ?


Yes, If you need an SSL certificate then youll need a static IP address.

You can purchase static IP from our products list.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow Mulituser Service?

Do you allow Mulituser Service?


Sorry, We do NOT allow Mulituser Service on our shared web hosting packages.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow TeamSpeak?

Do you allow TeamSpeak?


Sorry, at this time we do not allow TeamSpeak to be ran on our shared servers, TeamSpeak requires a lot of resources from the server.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow CGI Game or PHP Game?

Do you allow CGI Game or PHP Game?


Sorry, at this time we do not allow CGI Game or PHP Game to be ran on our shared servers, CGI Game or PHP Game requires a lot of resources from the server.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow SHOUTcast?

Do you allow SHOUTcast?


Sorry, at this time we do not allow SHOUTcast to be ran on our shared servers, SHOUTcast requires a lot of resources from the server.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow LeoBBS?

Do you allow LeoBBS?


Sorry, at this time we do not allow LeoBBS to be ran on our shared servers, LeoBBS requires a lot of resources from the server.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow Subversion software?

Do you allow Subversion software?


We do not allow install Subversion software from http://subversion.tigris.org/project_packages.html on shared hosting plans, This software requires root access to install.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow CGI Chat Room?

Do you allow CGI Chat Room?


Sorry, at this time we do not allow any CGI Chat Room to be ran on our shared servers, CGI Chat Room requires a lot of resources from the server.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow Forum or BBS hosting on your servers?

Do you allow Forum or BBS hosting on your servers?


You can install a variety of different Forums or BBS on our servers. We include phpBB and SMF board in our packages which can be installed from Application Vault section of Plesk control panel or addon scripts.

Moreover, you can try to install the Discuz forum manually.

You must observe our limitations on resources, please read our Acceptable Usage Policy (AUP) for more detail.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you allow PHP Chat Room?

Do you allow PHP Chat Room?


You can install a PHP Chat Room on our servers. We include Gtchat in our packages which can be installed from Application Vault section of Plesk control panel.

You must observe our limitations on resources, please read our Acceptable Usage Policy (AUP) for more detail.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you support Flash, Shockwave, Java Applets?

Do you support Flash, Shockwave, Java Applets?


Yes. Files of these types run in the visitors browser, not on the server. So all you need to do is upload your Macromedia Flash, Shockwave or Java Applet files to a place where your visitors can download them.

If you FTP .swf or other binary files to the server, you need to FTP them in BINARY and not ASCII mode. Otherwise they will be corrupted and not run after they are uploaded.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

What webserver do you run?

What webserver do you run?


We run the Apache webserver. We run either the latest version or one version behind the latest.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Does SSL certificate need dedicated IP

Does SSL certificate need dedicated IP


Each private SSL will need a dedicated IP address for itself.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

Do you need Dedicated IP address?

Do you need Dedicated IP address?


You dont need a dedicated IP to use our shared web hosting.

However, if you require your own SSL certificate, then yes, you will need purchase a dedicated IP.


*** The above information is for reference only, Please seek independent technical advice if found necessary.

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*** The above information is for reference only, Please seek independent technical advice if found necessary.
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