6 Jul, 2022
Welcome! Guest
[ Login ]
Home | Customer Centre | Support Centre
RSS | Set Homepage | Favorite

Commenting and Closing Trouble Tickets

Date Created: 21 Apr, 2008   (14 year(s) ago) Viewed: 698 Rating: 


To close a ticket when the issue was resolved or to post your comment:

  1. Click the Help Desk shortcut in the navigation pane.
  2. Locate the ticket you need and click its subject or identification number.
  3. To close, reopen or post a comment to the ticket, select the operation you would like to perform from the Ticket Event drop-down box, and type a new comment into the New Comment input field if required.
  4. Click OK to submit.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Was this article helpful?
You can bookmark it with your tracker:DiggredditDeliciousGoogle BookmarksWindows LiveFacebookSlashdot BookmarksPropellerTechnoratiBlinkListYahoo bookmarksMa.gnoliaSquidoo
ec2Biz.com Interactive Multimedia Ecommerce Web Hosting Online Shop Domain name Solutions
©2022 Focus Network Company. All Rights Reserved.