17 Dec, 2018
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The ONE STOP SOLUTION to all your eBusiness Needs!
Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Glossary

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FTP

    FTP


    File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

    Recommend software:
    SmartFTP
    http://www.smartftp.com

    GlobalSCAPE CuteFTP
    http://www.cuteftp.com

    FileZilla
    http://filezilla.sourceforge.net

    CoffeeCup Free FTP
    http://www.coffeecup.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Greylisting

    Greylisting


    Greylisting
    Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

    Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SPAM

    SPAM


    Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

    Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • E-Mail Duplicate

    E-Mail Duplicate


    透過“電子郵件副本”,您能翻閱最近從“管理員控制台”寄出的給顧客或查詢者的郵件,以便在出現分歧問題時掌握當時的訊息,而且亦有助處理客戶服務及改善運作。

    系統只會記錄從“管理員控制台”寄出的郵件,而店面自動寄出的一般確認信,例如“會員登記”、“訂單確認”、“查詢確認”等是不會被記錄,而其他非經商店系統處理的訊息,像普通電子郵件、網路郵局等,亦無法進行記錄。

    進入“電子郵件副本”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“電子郵件副本”

    “電子郵件副本”包含的資料:
    • 郵件主題

    • 郵件內容

    • 寄出日期

    • 寄件人
      一般為“商店管理員”或其他獲委派的管理員

    • 收收者

    針對“電子郵件副本”的動作:
    • 資訊
      檢視該封郵件的內容

    • 刪除
      將郵件副本刪除

    注意事項:
    • 郵件副本不包含“電子報”及“傳送手機短訊 ”

    • 系統只會記錄能成功從“管理員控制台”寄出的電子郵件

    • 成功寄出並不等於收件寄能順利收信或已閱讀郵件,尚有其他因素影響郵件的送遞,例如收件者郵箱已滿、郵件無法通過對方的垃圾郵件過慮、收件者電郵地址錯誤等。

    • 在各種郵件的處理上,如沒有選擇“保留郵件副本”,系統將無法記錄這些郵件

    • 一些免費申請的電子郵箱,例如“奇摩雅虎”,會加插他們的廣告於每封郵件內,而且內容也有可能被自動修改,所以從系統寄出的郵件格式,可能與收件者看見的不相同

    • 如果收信者堅稱無法收到您寄出的電郵,請嘗試使用其他方法向對方聯系,或請對方關注郵件是否被置於“Bulk Mail Folder”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Featured Products

    Featured Products


    Ec2Biz的「網上商店系統」支援“特色產品”方案,能讓您從眾多產品中挑選一些具特色,或希望重點促銷的產品,在店面首頁及相關目錄以注目方式顯示。

    這方案可令顧客更易發現這些經挑選的產品,進而引起瀏覽的興趣,亦令這些產品得到更佳銷售。

    “特色”產品跟其他一般產品無異,這方案只是提供一種更易吸引顧客瀏覽的途徑。

    每項產品包含的資料:
    • 特色產品
      選擇:“是”或“不是”

    新增產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“特色產品”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 點擊“特色產品”選擇狀態

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    針對特色產品的動作:
    • 新增產品
      從已建立的產品裏挑選一項成為特色產品

    • 編輯
      修改已經增加的特色產品資料

    • 刪除
      將該特色產品資料刪除,若產品注目顯示中,將會轉回正常發售,此刪除動作只針對特色產品資料,不會把原有產品刪除

    注意事項:
    • 若挑選的特色產品數量超過該頁面的可顯示數,則每次頁面被刷新系統會隨機選出合符顯示數的特色產品

    • 特色產品的銷售及訂購過程,跟其他一般產品無異,而顧客的訂單和管理區的訂單資料亦跟其他無異

    • 您亦可使用一般的“產品管理”修改“特色產品”狀態


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Send E-Mail

    Send E-Mail


    “網上商店”系統內置電子郵件發佈功能,配合“電子郵件樣式”,您能向指定對像或所有會員,寄發具專業風範的郵件訊息。

    這編指南介紹的細節,同樣適用於其他與“電子郵件”相關的功能,例如“購物訂單”、“現金積分”、“待確認會員”、“支援服務記錄”。

    進入“寄電子郵件”管理:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“寄電子郵件”

    每項“電子郵件”包含的資料:
    • 寄給客戶
      從下拉選單挑選這封郵件的收件對像,例如“個別會員”、“個別群組”、“電子報訂閱者”、以及“所有會員”其中一種

    • 通知客戶
      預設已經選取,若反選則郵件不會進行寄發

    • 保留郵件副本
      選擇是否保留寄件副本,以便日後使用“電子郵件副本”工具進行回憶檢視

    • 郵件語言
      請選擇這封郵件的語言,例如寄發對像是中國大陸,則應選用“中文簡體”,以便系統能寄出正確文字編碼的郵件和避免收件者出現亂碼

    • 郵件主題
      該封郵件的簡短主題

    • 郵件內容
      請在適當位置輸入郵件內容的細節

    注意事項:
    • 由於郵件的收件者可能是海外地區,所以務必關注郵件語言的正確性,例如對方是美國人士,您應選擇郵件語言為“英文”,以配合對方的郵箱文字編碼

    • “郵件語言”的選擇,只為適應收件者郵箱的顯示問題,並不是您輸入的語句獲得自動翻譯,請勿混淆

    • 郵件的預設範本,可通過“系統工具”裡“電子郵件樣式”的“由管理員寄『電子郵件』”進行修改

    • 郵件若選擇保留副本,可通過“系統工具”裡的“電子郵件副本”進行回憶檢視

    • 請勿更改郵件的預設範本“標籤”格式,這些“標籤”將根據系統設定的資料,正確顯示替代的文字於郵件內,例如[[EMAIL:SITE_NAME]]將被替代為您的“網站名稱”

    • 一般的電子郵件,在寄出後系統不會追蹤收件者是否能順利接收及開啟檢閱

    • 除“獨立套裝軟件”及“開發版軟件”,所有線上商店均屬共亨資源,一般繳付“月費”或“年費”租用型式的線上商店,寄送電子郵件的行動仍受“「電子郵件」政策及「電子郵件」限制是怎樣的?”一節所述,並請遵守我們的服務條款進行任何電子郵件操作的指引,意指大量寄出電子郵件時,您必需採用分批寄發,並在非繁忙時段進行,如違反我們的“電子郵件寄出”指引或服務條款,您的線上商店將在不另行通知情況下,被停止所有運作,敬請留意

    • 我們嚴禁您寄發SPAM (垃圾郵件),而且寄發SPAM (垃圾郵件)有可能觸犯法律,請在寄出電子報時了解收件者和對像是否願意收取您的訊息


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Coupon Manager

    E-Coupon Manager


    我們開發的“網上商店”系統,具備獨特的“優惠禮券”方案,讓您的線上商店跟“實體商店”一樣,給與顧客特別的優惠,令顧客買得開心,從而幫助線上業務達致更佳銷售業績。

    “優惠禮券”的理念十分簡單,您只要在建立時,設定禮券的價值金額,如有需要,更可制定使用的規章,系統便會隨機產生禮券的“啟用編號”。

    當完成禮券的創立後,您便可向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券,當對方收到郵件後,便能透過郵件所述的“啟用禮券超連結”到達您的線上商店購物並使用禮券價值扣減應繳款項,或於正常購物程序在結帳時輸入“啟用編號”。

    “優惠禮券”的使用可謂極之靈活,例如“產品促銷”、“特別節日優惠”、“特殊會員優惠”等。

    您甚至可以在某些場合下,透過一般印刷品,例如雜誌廣告、傳單,說明持有“啟用編號”購買產品可享優待。

    進入“優惠禮券管理”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“優惠禮券管理”

    每項“優惠禮券”包含的資料:
    • 優惠禮券金額
      禮券的價值(必需輸入),如屬金額請直接輸入數值,例如“二十圓”,數值便是“20”,如屬折扣率請輸入欲扣減的百份比,例如七五折,數值便是“25%”

    • 啟用編號
      由系統隨機產生的獨立編碼,例如“2a886c5”

    • 優惠禮券的最低購物額
      請輸入最少購物金額才可啟用禮券,例如需購物滿三千圓,數值便是“3000”,如無指定這限制則輸入“0”

    • 優惠禮券的可用次數
      同一禮券的可啟用次數,包括相同顧客或不同顧客,例如指定“10”,則這禮券在任何情況下被啟用十次即自動失效,(建議“無限”次)。

    • 每位客戶可用次數
      同一顧客啟用該禮券的有效次數,例如指定“1”,則顧客只能使用一次,實際可用次數仍會受“優惠禮券的可用次數”影響

    • 生效開始日期
      指定禮券有效的開始日期

    • 生效結束日期
      指定禮券有效的結束日期

    • 可供選購的目錄範圍
      指定禮券適用的產品目錄,若顧客的購物名車其中一項產品屬指定範圍內,仍可使用該禮券,但為避免顧客於使用禮券時出現障礙引致不滿,建議所有產品均適合使用禮券

    • 優惠禮券主題
      “中英文”的禮券主題,例如“春季50圓優惠禮券”

    • 優惠禮券說明
      “中英文”的禮券說明,請將“禮券介紹”及上述“使用限制”以文字型式向顧客詳細說明

    針對“優惠禮券”的動作:
    • 寄優惠禮券
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券

    • 編輯
      編輯修改已經建立的優惠禮券內容

    • 刪除
      將已建立的禮券刪除

    • 優惠禮券使用報告
      顯示有關禮券的客戶使用狀況及資訊

    • 資訊
      顯示有關禮券的內容規則及資訊

    針對“優惠禮券”的浮動按鈕:
    • 優惠禮券編輯
      編輯修改已經建立的優惠禮券內容

    • 寄送優惠禮券給客戶
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券

    • 優惠禮券使用資訊
      顯示有關禮券的客戶使用狀況及資訊

    注意事項:
    • 禮券啟用編號由隨機自動產生,每項禮券的啟用編號將不會重復

    • 禮券的價值若屬金額,則金額的貨幣將根據您商店的“預設貨幣”為基礎

    • 禮券的啟用,必需通過收禮者電郵所附的“啟用編號”,除此以外,並無其他途徑啟用電子禮券

    • 建立後的禮券,若已被顧客使用過,在一般情況下不建議刪除,否則影響日後翻查訂單的資料準確性

    • 若顧客將禮券啟用後,在付款結帳後仍有禮券餘值,那餘值將儲存於顧客帳戶裏供下次購物時再使用

    • 建議禮券的使用規則不應限制過嚴,否則若顧客未有充份了解下使用,將導致無法順利結帳而打消購物的念頭,例如設定禮券的使用“不限購物金額”、“所有產品均適用禮券”等,有助顧客順利購物及享用禮券,從而令顧客感到在您商店購物的樂趣

    • 建立完成的禮券,更可自動送贈給新登記的會員,以助快速吸納更多會員,若需設定,可到達“系統設定”>“新會員優待”>“優惠禮券”進行,但請注意,切勿同時提供多於一種的優待新會員方案


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Templates

    E-Mail Templates


    “電子郵件樣式”(包括SMS“傳送手機短訊”範本)能讓您預先編輯所有在“線上商店”網站的“電子郵件”範本,令您寄出的每一封郵件都具備專業風範,而且在管理上更有效率。

    透過郵件範本,每封寄出的郵件內容都會被套用到相關的範本,而且透過預設標籤,一些重要的訊息均會直接在標籤中套用,令您節省以往需要撰寫全編郵件的時間。

    郵件範本主要包含“上款”、“下款”、以及動態“標籤”所組成,並且以純文字型式儲存,避免收信者不能開啟帶HTML郵件的煩惱。

    進入“電子郵件樣式”管理:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“電子郵件樣式”

    3. 點擊主螢幕合適的範本名稱

    “電子郵件樣式”包含的資料:
    • 郵件主題 - 郵件的主題範本

    • 寄出型式 - 這範本的寄出型式

    • 郵件內客 - 郵件的內客範本

    “電子郵件樣式”的動態“標籤”:
    • 通用“標籤”:
      • [[EMAIL:SITE_NAME]]網站主題

      • [[EMAIL:SITE_DESCRIPTION]]網站說明 / 簡介

      • [[EMAIL:SITE_KEYWORDS]]網站關鍵字

      • [[EMAIL:HOME_URL]]網站網址

      • [[EMAIL:COMPANY_NAME]]公司名稱

      • [[EMAIL:COMPANY_ADDRESS]]商店地址

      • [[EMAIL:COMPANY_TEL]]公司聯絡電話號碼

      • [[EMAIL:COMPANY_FAX]]公司傳真機號碼

      • [[EMAIL:COMPANY_SERVICE_TEL]]客戶服務電話號碼

      • [[EMAIL:STORE_OWNER]]商店負責人名稱

      • [[EMAIL:STORE_OWNER_EMAIL]]主要電子郵件

      • [[EMAIL:STORE_ENQUIRY_EMAIL]]客戶查詢郵件地址

      • [[EMAIL:STORE_ORDER_EMAIL]]新訂單通知電郵地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “客戶新參加”自動回覆:
      • [[EMAIL:PENDING_APPROVAL_CONTENT]]“客戶新參加”待批核自動回覆內容

      • [[EMAIL:CASH_POINTS_CONTENT]]新會員獲贈“現金積分”說明內容

      • [[EMAIL:GIFT_VOUCHER_CONTENT]]新會員獲贈“電子禮券”說明內容

      • [[EMAIL:DISCOUNT_COUPON_CONTENT]]新會員獲贈“優惠券”說明內容

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

    • 新會員獲贈“電子禮券”說明:
      • [[EMAIL:GIFT_VOUCHER_AMOUNT]]電子禮券價值

      • [[EMAIL:GIFT_VOUCHER_CODE]]電子禮券啟用編號

      • [[EMAIL:GIFT_VOUCHER_REDEEM_URL]]電子禮券啟用超連結

    • 新會員獲贈“優惠券”說明:
      • [[EMAIL:DISCOUNT_COUPON_RULE]]使用條款

      • [[EMAIL:DISCOUNT_COUPON_CODE]]禮券啟用編號

    • 新會員獲贈“現金積分”說明:
      • [[EMAIL:CASH_POINTS_AMOUNT]]積分數量

      • [[EMAIL:CASH_POINTS_VALUE]]積分價值

    • “客戶新參加”待批核自動回覆:
      • 沒有適用的標籤

    • “客戶新參加”待批核通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “客戶新參加”通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “新訂單”自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:ORDER_ID]]訂單編號

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_CURRENCY]]訂單貨幣

      • [[EMAIL:ORDER_STATUS]]訂單狀態

      • [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結

      • [[EMAIL:ORDER_PRODUCTS]]訂購產品資料

      • [[EMAIL:ORDER_TOTAL]]訂單總計

      • [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料

      • [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料

      • [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式

      • [[EMAIL:ORDER_COMMENTS]]訂單備註內容

    • “新訂單”通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:ORDER_ID]]訂單編號

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_CURRENCY]]訂單貨幣

      • [[EMAIL:ORDER_STATUS]]訂單狀態

      • [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結

      • [[EMAIL:ORDER_PRODUCTS]]訂購產品資料

      • [[EMAIL:ORDER_TOTAL]]訂單總計

      • [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料

      • [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料

      • [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式

      • [[EMAIL:ORDER_COMMENTS]]訂單備註內容

    • “新訂單”通知 (SMS):
      • [[SMS:ORDER_ID]]訂單編號

    • “線上查詢”聯絡自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:ENQUIRY_DATE]]查詢日期

      • [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門

      • [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度

      • [[EMAIL:ENQUIRY_CODE]]查詢編碼

      • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題

      • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容

      • [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢

      • [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單

      • [[EMAIL:SUPPORT_URL]]查詢網址

    • “線上查詢”聯絡回應自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ENQUIRY_CODE]]查詢編碼

      • [[EMAIL:SUPPORT_URL]]查詢網址

    • “線上查詢”聯絡回應自動回覆通知:
      • [[EMAIL:ENQUIRY_DATE]]查詢日期

      • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題

      • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容

    • “線上查詢”聯絡通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:ENQUIRY_DATE]]查詢日期

      • [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門

      • [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度

      • [[EMAIL:ENQUIRY_CODE]]查詢編碼

      • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題

      • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容

      • [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢

      • [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單

      • [[EMAIL:SUPPORT_URL]]查詢網址

    • “線上查詢”聯絡通知 (SMS):
      • [[SMS:ENQUIRY_SUBJECT]]查詢主題

    • 會員“忘記密碼”自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:NEW_PASSWORD]]新密碼

    • 會員轉寄“電子禮券”:
      • [[EMAIL:RECIPIENT_NAME]]收件者稱呼

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:VOUCHER_VALUE]]禮券金額

      • [[EMAIL:VOUCHER_MESSAGE]]轉寄附加訊息

      • [[EMAIL:VOUCHER_URL]]禮券啟用網址

      • [[EMAIL:VOUCHER_CODE]]禮券啟用編號

      • [[EMAIL:VOUCHER_CURRENCY]]禮券貨幣

    • “告知好友”產品資訊:
      • [[EMAIL:FRIEND_NAME]]收信者稱呼

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:PRODUCT_NAME]]產品名稱

      • [[EMAIL:PRODUCT_URL]]商品網址

      • [[EMAIL:MESSAGE]]附加訊息

    • 新增“顧客心聲”通知:
      • [[EMAIL:PRODUCT]]產品名稱

      • [[EMAIL:CONTENT]]心聲內容

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “商品存貨量不足”通知:
      • [[EMAIL:PRODUCT_NAME]]產品名稱

      • [[EMAIL:PRODUCT_MODEL]]產品型號

      • [[EMAIL:PRODUCT_QUANTITY]]產品數量

      • [[EMAIL:PRODUCT_URL]]商品網址

    • 由管理員批核“新會員”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

    • 由管理員寄“優惠券”:
      • [[EMAIL:COUPON_NAME]]禮券主題

      • [[EMAIL:COUPON_CODE]]禮券啟用編號

      • [[EMAIL:COUPON_VALUE]]禮券金額

      • [[EMAIL:COUPON_DESCRIPTION]]禮券說明

      • [[EMAIL:COUPON_START_DATE]]禮券生效開始日期

      • [[EMAIL:COUPON_END_DATE]]禮券生效結束日期

      • [[EMAIL:COUPON_MINIMUM_ORDER]]禮券的最低購物額

      • [[EMAIL:COUPON_USES_PER_USER]]客戶可用禮券次數

      • [[EMAIL:COUPON_VALID_CATEGORIES]]禮券可用目錄範圍

    • 由管理員寄確認“電子禮券”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:VOUCHER_VALUE]]禮券金額

    • 由管理員寄“電子禮券”:
      • <<EMAIL:VOUCHER_VALUE>>禮券金額

      • <<EMAIL:VOUCHER_CODE>>禮券啟用編號

      • <<EMAIL:VOUCHER_URL>>禮券啟用網址

    • 由管理員寄“電子郵件”:
      • 請使用“通用標籤”

    • 由管理員增加“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • <<EMAIL:POINTS_VALID>>現金積分價值

    • 由管理員調整“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • <<EMAIL:POINTS_VALID>>現金積分價值

    • 由管理員取消“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • <<EMAIL:POINTS_VALID>>現金積分價值

    • 由管理員確認批核“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • [[EMAIL:POINTS_BALANCE]]積分結存

    • 由管理員取消待批核“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • [[EMAIL:POINTS_BALANCE]]積分結存

    • 由管理員回複已確認“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • [[EMAIL:POINTS_BALANCE]]積分結存

    • 由管理員調整待批核“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • <<EMAIL:POINTS_ADJUST_AMOUNT>>調整後的積分數量

      • <<EMAIL:POINTS_ADJUST_VALID>>調整後的積分價值

      • <<EMAIL:POINTS_BALANCE>>調整後的積分結存

    • 由管理員通知“訂單更新”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:ORDER_DATE]]訂單日期

      • <<EMAIL:ORDER_STATUS>>訂單狀態

      • <<EMAIL:ORDER_POINTS>>訂單積分數量

      • <<EMAIL:ORDER_DELIVERY_DATE>>產品寄出日期

      • <<EMAIL:ORDER_SHIPPING_DATE>>產品送貨日期

      • <<EMAIL:ORDER_SHIPPING_REFERENCE>>貨運參考編號

      • <<EMAIL:ORDER_COMMENTS>>訂單備註內容

    • 由管理員傳送“手機短訊”:
      • 沒有適用的標籤

    • 由管理員傳送訂單更新“手機短訊”:
      • [[SMS:ORDER_NUMBER]]訂單編號

      • <<SMS:ORDER_STATUS>>訂單狀態

    • 由管理員回覆“線上查詢”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:SUPPORT_TITLE]]查詢主題

      • [[EMAIL:SUPPORT_DATE]]查詢日期

      • <<EMAIL:SUPPORT_DEPARTMENT>>查詢部門

      • [[EMAIL:SUPPORT_PRIORITY]]重要程度

      • [[EMAIL:SUPPORT_CODE]]查詢編碼

      • [[EMAIL:SUPPORT_RELEVANT_ORDER]]相關訂單

      • <<EMAIL:SUPPORT_CURRENTLY_STATUS>>現在狀態

      • <<EMAIL:SUPPORT_RESPONSE_MESSAGE>>回覆內容

      • <<EMAIL:SUPPORT_PRODUCTS_RESPONSE_MESSAGE>>回覆產品內容

      • <<EMAIL:SUPPORT_STAFF>>回應職員

    注意事項:
    • 建議直接使用系統預設的“郵件範本”,可避免無法預期的錯誤

    • “標籤”的語言定根據顧客當時使用的語言或管理員的設置而定

    • 經修改的“郵件範本”屬即時生效,但不會影響先前已寄出之郵件

    • 由系統寄出的郵件或SMS手機短訊,均屬純文字格式,所以無論郵件主題、郵件內容、郵件範本都絕不能附帶“HTML”及“附件”

    • “通用標籤”適用於所有郵件範本,但個別標籤只適用於指定的範本

    • “標籤”的首尾必需為雙方括號,文字必需為英文大寫,而且沒有包含空格,切勿改動標籤格式

    • 上述所有“標籤”只適用於“電子郵件”或SMS“傳送手機短訊”,不應在網頁模版裡使用

    • 郵件範本的使用例子:*** 這郵件是由系統發出的,請不需回覆! ***

      你已經收到一位會員的線上新訂單,要檢視內容或處理訂單,請登入系統管理的 『訂單處理/客戶管理』 -> 『購物訂單』。

      以下是詳細訂購單內容:

      訂購者資料:
      ---------------------------------------------------------
      訂購人姓名: [[EMAIL:USERNAME]]
      聯絡電話: [[EMAIL:USER_TEL]]
      手提電話: [[EMAIL:USER_MOBILE]]
      傳真號碼: [[EMAIL:USER_USER_FAX]]
      電子郵件: [[EMAIL:USER_EMAIL]]
      公司名稱: [[EMAIL:USER_COMPANY]]
      ---------------------------------------------------------

      訂購單資料:
      ---------------------------------------------------------
      訂購單編號: [[EMAIL:ORDER_ID]]
      訂購日期: [[EMAIL:ORDER_DATE]]
      訂購貨幣: [[EMAIL:ORDER_CURRENCY]]
      訂購狀態: [[EMAIL:ORDER_STATUS]]
      線上訂購單收據: [[EMAIL:ORDER_RECEIPT_URL]] (會員專用)
      ---------------------------------------------------------

      訂購的產品:
      ---------------------------------------------------------
      [[EMAIL:ORDER_PRODUCTS]]
      ---------------------------------------------------------
      [[EMAIL:ORDER_TOTAL]]
      ---------------------------------------------------------

      貨運地址 (只適用於選擇送貨服務):
      ---------------------------------------------------------
      [[EMAIL:ORDER_DELIVERY_ADDRESS]]
      ---------------------------------------------------------

      帳單地址:
      ---------------------------------------------------------
      [[EMAIL:ORDER_BILLING_ADDRESS]]
      ---------------------------------------------------------

      付款方式︰
      ---------------------------------------------------------
      [[EMAIL:ORDER_PAYMENT_METHOD]]
      ---------------------------------------------------------

      意見及備註:
      ---------------------------------------------------------
      [[EMAIL:ORDER_COMMENTS]]
      ---------------------------------------------------------


      由於您的線上商店設定了『新訂單通知』,關於這訊息可在你的管理系統內查詢。

    • 寄出後的郵件例子:*** 這郵件是由系統發出的,請不需回覆! ***

      你已經收到一位會員的線上新訂單,要檢視內容或處理訂單,請登入系統管理的 『訂單處理/客戶管理』 -> 『購物訂單』。

      以下是詳細訂購單內容:

      訂購者資料:
      ---------------------------------------------------------
      訂購人姓名: 陳志康
      聯絡電話: 22780280
      手提電話: 91234123
      傳真號碼: 22780281
      電子郵件: louis.chan@ec2biz.com
      公司名稱: Focus Network Company
      ---------------------------------------------------------

      訂購單資料:
      ---------------------------------------------------------
      訂購單編號: 0701-123456
      訂購日期: 2007年3月10日
      訂購貨幣: HKD
      訂購狀態: 等待處理
      線上訂購單收據: invoice.html?id=9 (會員專用)
      ---------------------------------------------------------

      訂購的產品:
      ---------------------------------------------------------
      1 x PS3 (BLACK) FULL SET 20GB HDD HKD$80,800
      ---------------------------------------------------------
      總計:HKD$80,800
      ---------------------------------------------------------

      貨運地址 (只適用於選擇送貨服務):
      ---------------------------------------------------------
      Houang Stephane
      9 rue reaumur
      Paris, 123456
      France
      ---------------------------------------------------------

      帳單地址:
      ---------------------------------------------------------
      Houang Stephane
      9 rue reaumur
      Paris, 123456
      France
      ---------------------------------------------------------

      付款方式︰
      ---------------------------------------------------------
      PayPal
      ---------------------------------------------------------

      意見及備註:
      ---------------------------------------------------------

      ---------------------------------------------------------


      由於您的線上商店設定了『新訂單通知』,關於這訊息可在你的管理系統內查詢。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • PPWSE

    PPWSE


    Plesk Professional Website Editor (PPWSE) is a powerful solution for managing and creating web-sites. It is the easiest way to create, modify and update a website without any need for technical knowledge. This product is ideal for both: professional developers and non-professionals.

    The software required purchase a license key.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTTP 狀態碼

    HTTP 狀態碼


    當一個要求傳送至您的伺服器,要求您網站的網頁 (例如,使用者以瀏覽器瀏覽您的網頁),您的伺服器會傳回 HTTP 狀態碼以回應該要求。

    此狀態碼會提供關於要求狀態的資訊, 並給予您的網站和所要求網頁的資訊。

    一些常見的狀態碼如下:

    • 200 - 伺服器成功傳回網頁
    • 404 - 找不到所要求的網頁
    • 503 - 伺服器暫時無法使用

    下列為 HTTP 狀態碼的完整清單。 請按一下連結以取得更多資訊。 您也可以參閱 http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html W3C 的 HTTP 狀態碼網頁,以取得更多資訊。

    1xx (暫時的回應)
    指出暫時回應並請求要求者繼續的狀態碼。
    代碼說明
    100 (繼續)要求者應當繼續此要求。伺服器傳回此程式碼,指出已收到一項要求的第一部分,正等候其餘的部分。
    101 (切換通訊協定)要求者已要求伺服器切換通訊的協定,而伺服器正在確認即將如此進行。

    2xx(成功)
    指出伺服器已成功處理要求的狀態碼。
    代碼說明
    200 (成功)伺服器已成功處理要求。這代表伺服器已提供所要求的網頁。
    201 (已建立)要求已順利完成,伺服器已建立新的資源。
    202 (已接受)伺服器已接受此要求,但尚未處理。
    203 (非授權資訊)伺服器成功處理要求,但可能傳回來自另一資源的資訊。
    204 (無內容)伺服器已成功處理要求,不過未傳回任何內容。
    205 (重設內容)伺服器已成功處理要求,不過未傳回任何內容。 這個回應與 204 不一樣,此回應請求要求者重設文件檢視 (例如,清除表單以輸入新的資料)。
    206 (部分內容)伺服器已成功處理部分 GET 要求。

    3xx(已重新導向)
    您必須採取進一步的動作才能完成要求。通常這些狀態碼會用來重新導向。建議每項要求不要使用超過五次重新導向。
    代碼說明
    300 (多個選項)根據此要求,伺服器可採取數種動作。 伺服器可能會根據要求者 (user agent) 選取一個動作,也可能列出清單,讓要求者進行選擇。
    301 (永久移動)要求的網頁已永久移到新位置。 當伺服器回傳此回應 (回應 GET 或 HEAD 要求),會自動將要求者導向至新位置。
    302 (暫時移動)伺服器目前以來自不同位置的網頁回應要求者,但是要求者仍應該繼續以原位置進行未來的要求。 此程式碼類似於 GET 或 HEAD 要求裡的 301,會自動將要求者導向至另一個位置。
    303 (參閱其他位置)當要求者應該對另一個位置發出個別 GET 要求,才能擷取回應時,伺服器會傳回此狀態碼。 對於 HEAD 之外的所有要求,伺服器會自動導向至其他位置。
    304 (未修改)要求的網頁自上次要求以後並未修改過。 當伺服器回傳此回應時,並不會回傳網頁內容。要求者上次要求變更網頁之後,如果該網頁尚未經修改,您就應該設定伺服器傳回此回應 (稱為 If-Modified-Since HTTP 標題)。這樣可以節省您的頻寬和負載。
    305 (使用 Proxy)要求者只能透過 Proxy 進入要求的網頁。 當伺服器傳回此回應時,也會指出要求者應該使用的 Proxy。
    307 (暫時的重新導向)伺服器目前以來自不同位置的網頁回應要求者,但是要求者仍應該繼續以原位置進行未來的要求。 此程式碼類似於 GET 或 HEAD 要求裡的 301,會自動將要求者導向至另一個位置。

    4xx (要求錯誤)
    這些狀態碼指出要求裡可能有伺服器無法處理的錯誤。
    代碼說明
    400 (不正確的要求)伺服器無法辨識要求的語法。
    401 (未授權)此要求需要驗證。如果網頁需要登入,伺服器可能會傳回此回應。
    403 (禁止)伺服器拒絕要求。如果在試圖檢索您網站的有效網頁時收到此狀態碼,可能是因為您的伺服器或主機攔截了存取。
    404 (找不到)伺服器找不到所要求的網頁。例如,如果要求的網頁不在這個伺服器上,伺服器就會傳回此狀態碼。
    405 (不允許的方法)不允許要求裡所指定的方法。
    406 (不接受)要求的網頁無法回應所要求的內容特性。
    407 (需要 Proxy 驗證)此狀態碼類似於 401(未授權),但指定要求者必須透過 Proxy 進行驗證。當伺服器傳回此回應時,也會指出要求者應該使用的 Proxy。
    408 (要求逾時)在等候回應時,發生伺服器逾時。
    409 (衝突)在完成要求時,伺服器發生衝突。伺服器必須在回應中包含衝突資訊。伺服器可能會在 PUT 要求與較早的某項要求相衝突時傳回此狀態碼做為回應,並會列出這兩項要求之間的差異。
    410 (消失) 當要求的資源遭永久移除,伺服器會回傳此回應。此回應類似於 404 (未找到) 狀態碼,但在資源曾經存在但已消失的狀況中,有時會取代 404。如果資源已永久移動,您應該使用 301,指定資源的新位置。
    411 (需要長度)伺服器不接受不含有效內容長度標題欄位的要求。
    412 (前提失敗)伺服器未達到要求者所要求的前提之一。
    413 (要求實體太大)伺服器無法處理要求,因為要求過於龐大。
    414 (要求的 URI 太長)伺服器無法處理要求,因為要求的網址 (通常是一個網址) 過長。
    415 (不支援的媒體類型)要求的格式不受要求網頁支援。
    416 (要求的範圍無法使用)如果要求的範圍在該網頁上無法使用,伺服器就會傳回此狀態碼。
    417 (預期失敗)伺服器無法達到預期要求標題欄位的條件。

    5xx (伺服器錯誤)
    這些狀態碼指出伺服器在嘗試處理要求時發生內部錯誤。 這些錯誤傾向於是伺服器本身的錯誤,而不是要求的錯誤。
    代碼說明
    500 (內部伺服器錯誤)伺服器遭遇錯,可能無法完成要求。
    501 (未提供)伺服器不具備完成要求所需的功能。例如,當伺服器無法辨認要求的方式,可能就會傳回此狀態碼。
    502 (錯誤的閘道)伺服器當成閘道或 Proxy 使用,接收到來自上游伺服器的無效回應。
    503 (服務無法使用)伺服器目前暫時無法使用 (因為超載或維護之故而關閉)。通常這只是暫時性的狀況。
    504 (閘道逾時)伺服器當成閘道或 Proxy 使用,而且未接收到來自上游伺服器的即時回應。
    505 (不支援的 HTTP 版本)伺服器不支援要求裡所用的 HTTP 通訊協定版本。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Protect your computer from Conficker virus

    Protect your computer from Conficker virus


    The Conficker virus infects computers through exploiting a vulnerability of Microsoft Windows. Variants of the virus can also spread through file sharing and via USB drives, such as removable drives.

    The Conficker virus can disable some important security services on infected computer. It also attempts to prohibit user from accessing some security sites. As result, an infected computer may be unable to download certain security products. Most anti-virus software can detect and block the virus. If you have an updated anti-virus software with updated virus signature file on your computer, you are at a much lower risk of being infected by the Conficker virus.

    Prevention

    Perform following tasks to protect your computer from Conficker virus infection:

    1. Install anti-virus software and keep the virus signature file up-to-date.
    2. Install and enable a personal firewall.
    3. Enable and properly configure real-time detection to scan your machine for computer viruses and malicious code.
    4. Apply security patches from Microsoft Windows, in particular the security bulletin MS08-067 which was issued in October 2008.
    5. Use strong passwords for user account and file shares.
    6. Disable AutoRun feature for removable devices, if possible.
    7. Schedule a daily full system scan to check for viruses or malicious codes.

    Detection and Recovery

    Your computer may be infected if it fails connecting to websites of security vendors or downloading security updates. You should:

    1. Disconnect the infected computer from the network.
    2. Use a non-infected computer to download a malware removal tool to clean up the machine.
      http://www.microsoft.com/security/malwareremove/default.mspx
      http://www.bdtools.net/how-to-remove-downadup.php
    3. Perform steps under Prevention to protect your computer.
    4. Re-connect the cleaned computer to the network.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GTCHAT

    GTCHAT


    GTChat is a fast and comfortable webchat application. Due to use of server push technology and working without a database like mySQL it uses only little server resources, which of course won't affect the performance. Some users have problems with server push because of their proxy servers. For those users there is also a client pull mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • OpenBiblio

    OpenBiblio


    openBiblio is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to parse PHP within HTML files

    PHP - How to parse PHP within HTML files


    Create a new .htaccess file or edit an existing one with the following line:

    AddType application/x-httpd-php .html .htm

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Control Panel User’s Guide

    Plesk 10 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 10: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 User’s Guide to Web Presence Builder

    Plesk 10 User’s Guide to Web Presence Builder


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    A guide to using the brand new Web Presence Builder.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to Create a ASP page

    How to Create a ASP page


    A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

    The following is an example of a ASP script block:
    <% my $class %>
    <% my $vars = $Request->ServerVariables() %>
    <% for (sort keys %{$vars}) { %>
    <% next unless /^HTTP_|^REQUEST_/ %>
    <% $class = ($class ne 'normal')? 'normal': 'alt' %>

    <%=$_%>
    <%=$vars->{$_}%>

    <% } %>


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 如何利用異地備份隬補防毒軟件的不足

    如何利用異地備份隬補防毒軟件的不足


    從世衛在2009年4月24號發出的第一個人類豬流感個案開始,至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界,惡性攻擊病毒每天在不斷的增加、更新和改變,而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響,是企業I.T.部門經常要面對的挑戰。

    企業單靠病毒掃描軟件並不足夠

    根據美國FBI 2005的研究指出,約84%的公司會受到惡性病毒的攻擊。另外,美國網絡安全協會(Cyber Secure Institute) 的報告指出,企業為了清除各項病毒的花費高達90億美元!無論您為電腦做再好的隔離措施,例如擁有最新的防病毒軟件和頻密的病毒掃描,病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案,例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以,企業要防範數據丟失帶來的災難性影響,單靠病毒掃描軟件並不足夠。

    設立災難性回復方案才能治本

    其實要解決以上問題就要從根本著手,第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution),而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup),這樣,當遇到病毒入侵造成數據丟失,企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上,把受到感染或是有故障的電腦復原到正常狀態,確保企業持續運作,儲存於電腦內的業務數據亦能得以保存。

    有資深企業備份經驗的Ahsay 銷售部經理候健生指出:「如何為企業設立有效和快速的災難復原方案是一個很大的課題,大小企業都需要正視。但對中小企來說,由於資源所限,加上公司內未必有專門負責I.T.方面的人員,所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件,可以滿足基本備份需要。但這些軟件只能夠作本地備份,一旦公司的電腦受到病毒侵襲,用作儲存備份的電腦或伺服器亦可能已經中毒,導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件,才能確保災難復原能發揮功效,因為就算本地公司內所有電腦和伺服器都已經中毒,儲存於異地的鏡像備份數據亦不會受到感染,企業便可快速地把電腦鏡像直接從異地恢復到電腦上,達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

    關於Ahsay

    Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港,目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商,並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Setup fetch email using Outlook mail / Hotmail

    Setup fetch email using Outlook mail / Hotmail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://windows.microsoft.com/en-us/outlook/pop-email

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I access my webmail (Check emails using a browser)?

    How do I access my webmail (Check emails using a browser)?


    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    Login details are your email address and password you setup in your control panel.
    This is the perfect Webmail program, which comes with all our web hosting plans, so you can access your emails anywhere in the world.
    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    Horde offers many of the features available in pc email clients like Outlook Express. Some of the features include:
    • Compose and send emails

    • Read your incoming mail

    • Email search facility

    • Address book

    • Calendar and events

    • Save work as a draft

    • Task lists

    • Create folders for storing your mail


    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    The login name is the full email address i.e. you@yoursite.com and the password is the one you setup when you created the email in PLESK.

    Login details are your email address and password you setup in your PLESK control panel or Online E-Store System.
    If you also use an email client like Outlook Express to check your mail and still want to access the mail with Horde, make sure you check the option to leave mail on the server. If you fail to do this, all your mail will be downloaded to your email client and won't be accessable via webmail with Horde. Please be aware though that leaving your emails on the server will increase your used disk space as well.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Google Gmail

    Setup fetch email using Google Gmail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Google Mail.

    Google Mail Fetcher is easy to set up and free to use. It uses POP3 to pull all the contents of an email box into Gmail and then parses the emails for spam. Mail Fetcher can download messages from up to five other email accounts, allowing you to centralize all your email in Gmail.

    Once Mail Fetcher is set up, Google will check those accounts on a regular basis, and new mail will appear automatically in Gmail.

    • Log into your Gmail account.
    • Click the gear icon in the upper right corner of the page and select Settings.
    • Click the Settings and Accounts and Import tab and locate the Check mail from other accounts (using POP3) section.
    • Click Add a POP3 mail account you own. (Note: Google does not allow the use of self-signed SSL certificates, including our shared SSL certificates.)
    • Enter the full email address of the account from which you'd like mail fetched.

    • Click Next Step.
    • In the Username field, enter your full email address.
    • In the Password field, enter the password for the email address you provided.
    • Select Port 110 for a POP3 connection.
    • Click the checkboxes next to the options that best suit your needs:
      • Leave a copy of retrieved messages on the server.
      • Always use a secure connection (SSL) when retrieving mail *
      • Label incoming messages
      • Archive incoming messages
    • Click Add Account.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Knowledge Base Search

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