5 Feb, 2023
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


General Information

  • How to Enable Cookie

    How to Enable Cookie


    To enable cookie, follow the instructions below for the browser version you are using.

    Mozilla Firefox (1.0 final release and earlier)

    • Go to the "Tools" menu.

    • Select "Options".

    • Select the "Privacy" icon in the left panel.

    • Check the box corresponding to "Allow sites to set cookies".

    • Click "OK" to save changes.

    Netscape 7.1/Mozilla 5.0

    • Select "Preferences" from the Edit menu.

    • Click on the arrow next to "Privacy & Security" in the scrolling window to expand.

    • Under "Privacy & Security", select "Cookies."

    • Select "Enable all cookies".

    • Click "OK".

    Microsoft Internet Explorer 6.0+

    • Select "Internet Options" from the Tools menu.

    • Click on the "Privacy" tab.

    • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".

    • Click "OK".

    Microsoft Internet Explorer 5.x

    • Select "Internet Options" from the Tools menu.

    • Click on the "Security" tab.

    • Click the "Custom Level" button.

    • Scroll down to the "Cookies" section.

    • To enable:
      • Set "Allow cookies that are stored on your computer" to "Enable".

      • Set "Allow per-session cookies" to "Enable".

    • Click "OK".

    Microsoft Internet Explorer 4.x

    • Select "Internet Options" from the View menu.

    • Click on the "Advanced" tab.

    • Scroll down to find "Cookies" within the "Security" section.

    • To enable:
      • Select "Always accept cookies".

    • Click "OK".

    Netscape Communicator 4.x

    • Select "Preferences" from the Edit menu.

    • Find the "Cookies" section in the "Advanced" category.

    • To enable:
      • Select "Accept all cookies" (or "Enable all cookies").

    • Click "OK".


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How To Fix DNS Cache Issues

    How To Fix DNS Cache Issues


    If your website is not coming up, is showing a Plesk Default Page, or if your email is not working, it may be due to the fact that our web servers have recently changed IP Addresses.

    Personal Computers will often store IP Address information for 24-48 hours so if you are not able to access your website or email it may be because your computer is trying to find the servers at their old addresses.

    Here's what you need to do (Windows):
    1. Close all Internet Explorer Browsers or other Browsers you may have open.
    2. Close all email applications such as Outlook or Outlook Express.
    3. Click The Start Menu.
    4. Choose Run.
    5. Type "command" and hit Enter (a DOS prompt will open).
    6. In the new DOS prompt, type the following commands:

      ipconfig /flushdns
      nbtstat -R

    Once these commands are run, close the DOS prompt and wait 5 minutes, then try to access your website or email again.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to capture a screenshot

    How to capture a screenshot


    A screenshot or screen capture is a way of taking a picture of your computer screen. Screenshots can be very helpful when you need to inquire something that would be difficult to explain in words or speak.

    The steps below show you how to capture a screenshot and then paste it into Microsoft Word:

    1. Press the Print Screen key on your keyboard. It may be labeled PrtScn or Print Scrn.
    2. Open Microsoft Word. (Note: In this example we are using Microsoft Word; however, you can perform this same procedure using other applications such as Microsoft PowerPoint, Adobe Photoshop or Microsoft Paint).
    3. Go to the Edit menu of Word and choose Paste.
    4. Go to the File menu and choose Save As.
    5. Navigate to the folder where you want to save the image.
    6. Type a file name for the image. (Note: In this example, the file will be saved as a Microsoft Word document. If you want to same the image as an actual image file, you would need to perform these steps using a graphics application such as Adobe Photoshop or Microsoft Paint.)
    7. Click the Save button.

    Other Print Screen Tips: Hold the Alt key down while pressing Print Screen to capture only the active window.

    Generally the GIF format works best when saving screenshots of application windows. The JPEG format usually makes screenshots (especially those with text) blurry, blotchy and discolored.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • DOCFAQ

    DOCFAQ


    What's is DocBase. Like the name says, this is a document database system or document management system which include an internal rich text editor The application work on PHP, using MySQL database as backend.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML Box and Line Drawing Character

    HTML Box and Line Drawing Character


    UnicodeHTMLCharDescription
    2500─Box drawings light horizontal
    2502│Box drawings light vertical
    2514└Box drawings light up and right
    2518┘Box drawings light up and left
    2510┐Box drawings light down and left
    250C┌Box drawings light down and right
    251C├Box drawings light vertical and right
    2534┴Box drawings light up and horizontal
    2524┤Box drawings light vertical and left
    252C┬Box drawings light down and horizontal
    253C┼Box drawings light vertical and horizontal
    255E╞Box drawings vertical single and right double
    2568╨Box drawings up double and horizontal single
    2561╡Box drawings vertical single and left double
    2565╥Box drawings down double and horizontal single
    256A╪Box drawings vertical single and horizontal double
    2550═Box drawings double horizontal
    2551║Box drawings double vertical
    255A╚Box drawings double up and right
    255D╝Box drawings double up and left
    2557╗Box drawings double down and left
    2554╔Box drawings double down and right
    2560╠Box drawings double vertical and right
    2569╩Box drawings double up and horizontal
    2563╣Box drawings double vertical and left
    2566╦Box drawings double down and horizontal
    256C╬Box drawings double vertical and horizontal
    255F╟Box drawings vertical double and right single
    2567╧Box drawings up single and horizontal double
    2562╢Box drawings vertical double and left single
    2564╤Box drawings down single and horizontal double
    256B╫Box drawings vertical double and horizontal single
    2558╘Box drawings up single and right double
    255C╜Box drawings up double and left single
    2555╕Box drawings down single and left double
    2553╓Box drawings down double and right single
    2559╙Box drawings up double and right single
    255B╛Box drawings up single and left double
    2556╖Box drawings down double and left single
    2552╒Box drawings down single and right double


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛,它改變以往以超連結文字顯示相關文章的做法,而是採用縮圖模式來顯示相關文章。只你網誌支援javascript,然後註冊認證後,你會拿到一串代碼,把代碼貼在網誌上,該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 9 Domain Administrator's Guide

    Plesk 9 Domain Administrator's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to use FileZilla to upload your website

    How to use FileZilla to upload your website


    In this tutorial you're about to learn how to upload your website content via FTP client software called FileZilla.

    FileZilla is a freeware, so it means you can download it and use for free. A place to get it is i.e. FileZilla's homepage at http://filezilla-project.org

    Once you downloaded and installed the program you'll be able to launch the program and proceed with uploading or downloading.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to use CuteFTP to upload your website

    How to use CuteFTP to upload your website


    CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

    Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    ns1.powersx.com
    ns2.powersx.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • E-Voucher Approval

    E-Voucher Approval


    若您的“線上商店”提供可選購的“電子禮券”,基於保障原因,必需經由管理員進行批核,以確保訂購的付款交易無誤,才存進顧客的電子禮券帳戶。

    如接獲顧客購買“電子禮券”的訂單,務必確認有關的付款交易已完成,方可批核顧客的“電子禮券”。

    “電子禮券”與“優惠禮券”的差別:
    • 電子禮券
      跟現金相同,不含任何使用限制,顧客可付款自購,或由管理員簽發

    • 優惠禮券
      可設定若干行使限制,並只能透過管理員簽發

    進入“顧客禮券批核”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“顧客禮券批核”

    每項“顧客禮券”包含的資料:
    • 購買客戶
      購買電子禮券的顧客姓名

    • 購買金額
      購買電子禮券的面值(銷售金額)

    • 訂單編號
      相關的訂單編號

    • 購買日期
      相關的訂單的購買日期

    確認“顧客禮券”的程序:
    1. 點擊欲檢視“待批核名單”旁的“確認禮券”

    2. 如訂購的付款方式屬“線上付款”,例如信用咭、PAYPAL(貝寶),請到達相關閘道並檢查交易是否已完成,其他付款方式則亦請檢查有否收妥款項

    3. 如付款証實無誤後,點擊“確認”按鈕,或按“返回”放棄確認

    4. 確認完成後,系統將把相關價值的電子禮券存進顧客的“電子禮券帳戶”內,並同時寄出通知郵件給對方

    5. 此時顧客已可隨時使用禮券的價值訂購產品及結帳,或將“電子禮券”轉寄給親友

    注意事項:
    • 您的線上商店必需有銷售電子禮券,方會產生這篇所述的待批核顧客禮券

    • 若需設定產品屬可供購買的“電子禮券”,只需在型號輸入以大寫英文“GIFT”為首,例如“GIFT100”,而禮券的售價便是面值,請參考“產品管理”

    • 禮券一經確認,將直接存進顧客的“電子禮券帳戶”內,無法以其他途徑改變面值或刪除

    • 顧客付款購買的電子禮券,不需通過“啟用編號”使用

    • 顧客可於同一項訂單內,包含電子禮券及其他產品一同結帳

    • 顧客可重複購買電子禮券,相關的面值將疊加於原本面值

    • “電子禮券”可視為現金,顧客持有的面值適用於所有產品而無任何限制,若顧客持有足夠的禮券面值,結帳時可全數替代應繳金額,甚至適用的手續費

    • 若顧客於結帳後仍有禮券餘值,可於下次購物時繼續使用

    • 顧客可將持有的禮券面值自用,或轉寄全部、部份面值給親友當現金使用(轉寄後的收禮者仍需按照正常程序登記成為會員及結帳)

    • 顧客持有的“電子禮券”只適用於您的“線上商店”

    • 由於沒有途徑修改顧客持有的“電子禮券”資料,所以在您的商店產品內,例如銷售的電子禮券,應註明“不可折回現金”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Language Define

    Language Define


    如您對系統內置的語句或名稱不滿意,可透過“語言文字設定”進行修改。

    這份指南將介紹“語言文字設定”中的各項設定。

    “語言文字設定”包含以下資料:
    • 預設文字
      不能修改的“中英文”的系統預設文字語句

    • 自訂文字
      輸入欲取代系統預設的“中英文”文字語句

    針對“語言文字設定”的動作:
    • 編輯
      修改已經修改的“中英文”文字語句。

    注意事項:
    • 一般情況下建議採用系統預設的文字語句

    • 自訂的文字或語句必需簡短,系統會把過長的部份截斷。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Banner Manager

    Banner Manager


    我們的“網上開店”系統支援多種廣告方案,除了一般靜態圖片橫額外,亦支援客戶自訂HTML及動態廣告功能。

    您可以透過“廣告總管”放置自己的產品宣傳、優惠資訊、出版者在線廣告、以及“合作機構”的廣告,而且每個廣告都附有統計資料,讓您拿捏每個廣告的宣傳成效。

    系統對於各種廣告的管理,採用“廣告群組”的方式,其優點是只要您將不同的廣告配合群組,在佔用頁面最少位置的情況下,同一群組的多個廣告將由系統“隨機抽選顯示”,每當頁面被刷新後,廣告亦隨之由其他同群組的替換。

    系統已經預置一些群組位置,您只要新增廣告時選用預設群組,即可簡易完成設置,但若嫌不足,您仍可增加更多自訂群組,在頁面其他指定位置顯示廣告。

    若新增自訂群組的廣告,新增後並不會隨即顯示,您仍需要把廣告標籤放置於某些地方才能顯示,例如修改店面模版的HTML、放置於“分類目錄”、“產品說明”、“首頁文字”等位置。
    進入“廣告總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“廣告總管”

    “廣告型式”及包含的資料:
    • “上載圖片”靜態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“我的Banner”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • 廣告連結
        廣告顯示時被點擊的目標連結

      • 圖片
        選擇一幅欲顯示的圖片,格式必需為“GIF”、“JPG”、“PNG”,尺吋必需配合欲顯示頁面可容納,過大尺吋將令頁面被拉闊失真。

      • 連結視窗目標
        廣告被點擊的目標視窗,可選擇“開新視窗”、“相同框架”、“整頁”

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    • “自訂HTML”動態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“Google AdSense”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • HTML或文字
        輸入欲顯示的文字,或自訂“HTML”,請確定欲顯示的內容在頁面是容納得下的,過大尺吋將令頁面被拉闊失真。

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    更改“廣告”顯示狀態:
    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對“廣告”的動作:
    • 新增廣告
      新增一項廣告

    • 編輯
      修改已經建立的廣告

    • 刪除
      將該廣告刪除

    • 資訊
      檢視廣告的資料,以及“廣告標籤”

    注意事項:
    • “廣告標籤”(Tag)的格式是[[HTML:BANNER_XXXXXXX]],請將XXXXXXX替換成您的群組,而標籤不可包含空格在內,如果您的群組是MYBANNER,則標籤將會是[[HTML:BANNER_MYBANNER]]

    • 所有廣告必需在“網站模版”的HTML正確地插入“廣告標籤”才會被顯示

    • 大部份“網站模版”均已放置了預設的“廣告群組”標籤,但基於少部份“網站模版”的設計,可能未有預先放置標籤,此情況必需修改模版的HTML才能顯示

    • 新增或修改過的廣告屬即時生效,如若廣告是啟用中、標籤放置正確、以及顯示條件及設定是正確的情況下,廣告應隨即在網站展示,若未有顯示則需再次細心檢查設定是否無誤,模版是否已放置“標籤”

    • 同一群組多於一個廣告,這些廣告的隨機展示。每一項廣告都會有各自的“瀏覽次數 / 擊點次數”統計,但“自訂HTML”動態廣告或“自訂文字”將不會提供“擊點次數”統計

    • 由於設置“自訂群組”及“自訂廣告”需修改“網站模版”的HTML,若設置出錯,將令網站不能正常顯示,所以強列建議由專業及具經驗者進行,而我們並不提供上述的免費支援服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Analysis

    Customers Analysis


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“客戶類型分析”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“客戶類型分析”

    每項“客戶類型分析”包含的資料:
    • 性別統計

    • 國家統計

    • 年齡統計

    針對“客戶類型分析”的動作:
    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Templates

    E-Mail Templates


    “電子郵件樣式”(包括SMS“傳送手機短訊”範本)能讓您預先編輯所有在“線上商店”網站的“電子郵件”範本,令您寄出的每一封郵件都具備專業風範,而且在管理上更有效率。

    透過郵件範本,每封寄出的郵件內容都會被套用到相關的範本,而且透過預設標籤,一些重要的訊息均會直接在標籤中套用,令您節省以往需要撰寫全編郵件的時間。

    郵件範本主要包含“上款”、“下款”、以及動態“標籤”所組成,並且以純文字型式儲存,避免收信者不能開啟帶HTML郵件的煩惱。

    進入“電子郵件樣式”管理:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“電子郵件樣式”

    3. 點擊主螢幕合適的範本名稱

    “電子郵件樣式”包含的資料:
    • 郵件主題 - 郵件的主題範本

    • 寄出型式 - 這範本的寄出型式

    • 郵件內客 - 郵件的內客範本

    “電子郵件樣式”的動態“標籤”:
    • 通用“標籤”:
      • [[EMAIL:SITE_NAME]]網站主題

      • [[EMAIL:SITE_DESCRIPTION]]網站說明 / 簡介

      • [[EMAIL:SITE_KEYWORDS]]網站關鍵字

      • [[EMAIL:HOME_URL]]網站網址

      • [[EMAIL:COMPANY_NAME]]公司名稱

      • [[EMAIL:COMPANY_ADDRESS]]商店地址

      • [[EMAIL:COMPANY_TEL]]公司聯絡電話號碼

      • [[EMAIL:COMPANY_FAX]]公司傳真機號碼

      • [[EMAIL:COMPANY_SERVICE_TEL]]客戶服務電話號碼

      • [[EMAIL:STORE_OWNER]]商店負責人名稱

      • [[EMAIL:STORE_OWNER_EMAIL]]主要電子郵件

      • [[EMAIL:STORE_ENQUIRY_EMAIL]]客戶查詢郵件地址

      • [[EMAIL:STORE_ORDER_EMAIL]]新訂單通知電郵地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “客戶新參加”自動回覆:
      • [[EMAIL:PENDING_APPROVAL_CONTENT]]“客戶新參加”待批核自動回覆內容

      • [[EMAIL:CASH_POINTS_CONTENT]]新會員獲贈“現金積分”說明內容

      • [[EMAIL:GIFT_VOUCHER_CONTENT]]新會員獲贈“電子禮券”說明內容

      • [[EMAIL:DISCOUNT_COUPON_CONTENT]]新會員獲贈“優惠券”說明內容

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

    • 新會員獲贈“電子禮券”說明:
      • [[EMAIL:GIFT_VOUCHER_AMOUNT]]電子禮券價值

      • [[EMAIL:GIFT_VOUCHER_CODE]]電子禮券啟用編號

      • [[EMAIL:GIFT_VOUCHER_REDEEM_URL]]電子禮券啟用超連結

    • 新會員獲贈“優惠券”說明:
      • [[EMAIL:DISCOUNT_COUPON_RULE]]使用條款

      • [[EMAIL:DISCOUNT_COUPON_CODE]]禮券啟用編號

    • 新會員獲贈“現金積分”說明:
      • [[EMAIL:CASH_POINTS_AMOUNT]]積分數量

      • [[EMAIL:CASH_POINTS_VALUE]]積分價值

    • “客戶新參加”待批核自動回覆:
      • 沒有適用的標籤

    • “客戶新參加”待批核通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “客戶新參加”通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “新訂單”自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:ORDER_ID]]訂單編號

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_CURRENCY]]訂單貨幣

      • [[EMAIL:ORDER_STATUS]]訂單狀態

      • [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結

      • [[EMAIL:ORDER_PRODUCTS]]訂購產品資料

      • [[EMAIL:ORDER_TOTAL]]訂單總計

      • [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料

      • [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料

      • [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式

      • [[EMAIL:ORDER_COMMENTS]]訂單備註內容

    • “新訂單”通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:ORDER_ID]]訂單編號

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_CURRENCY]]訂單貨幣

      • [[EMAIL:ORDER_STATUS]]訂單狀態

      • [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結

      • [[EMAIL:ORDER_PRODUCTS]]訂購產品資料

      • [[EMAIL:ORDER_TOTAL]]訂單總計

      • [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料

      • [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料

      • [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式

      • [[EMAIL:ORDER_COMMENTS]]訂單備註內容

    • “新訂單”通知 (SMS):
      • [[SMS:ORDER_ID]]訂單編號

    • “線上查詢”聯絡自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:ENQUIRY_DATE]]查詢日期

      • [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門

      • [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度

      • [[EMAIL:ENQUIRY_CODE]]查詢編碼

      • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題

      • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容

      • [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢

      • [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單

      • [[EMAIL:SUPPORT_URL]]查詢網址

    • “線上查詢”聯絡回應自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ENQUIRY_CODE]]查詢編碼

      • [[EMAIL:SUPPORT_URL]]查詢網址

    • “線上查詢”聯絡回應自動回覆通知:
      • [[EMAIL:ENQUIRY_DATE]]查詢日期

      • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題

      • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容

    • “線上查詢”聯絡通知:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:ENQUIRY_DATE]]查詢日期

      • [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門

      • [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度

      • [[EMAIL:ENQUIRY_CODE]]查詢編碼

      • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題

      • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容

      • [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢

      • [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單

      • [[EMAIL:SUPPORT_URL]]查詢網址

    • “線上查詢”聯絡通知 (SMS):
      • [[SMS:ENQUIRY_SUBJECT]]查詢主題

    • 會員“忘記密碼”自動回覆:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:NEW_PASSWORD]]新密碼

    • 會員轉寄“電子禮券”:
      • [[EMAIL:RECIPIENT_NAME]]收件者稱呼

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:VOUCHER_VALUE]]禮券金額

      • [[EMAIL:VOUCHER_MESSAGE]]轉寄附加訊息

      • [[EMAIL:VOUCHER_URL]]禮券啟用網址

      • [[EMAIL:VOUCHER_CODE]]禮券啟用編號

      • [[EMAIL:VOUCHER_CURRENCY]]禮券貨幣

    • “告知好友”產品資訊:
      • [[EMAIL:FRIEND_NAME]]收信者稱呼

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:PRODUCT_NAME]]產品名稱

      • [[EMAIL:PRODUCT_URL]]商品網址

      • [[EMAIL:MESSAGE]]附加訊息

    • 新增“顧客心聲”通知:
      • [[EMAIL:PRODUCT]]產品名稱

      • [[EMAIL:CONTENT]]心聲內容

      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址

      • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼

      • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼

      • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼

      • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址

      • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址

      • [[EMAIL:CURRENT_DATE]]當前日期

    • “商品存貨量不足”通知:
      • [[EMAIL:PRODUCT_NAME]]產品名稱

      • [[EMAIL:PRODUCT_MODEL]]產品型號

      • [[EMAIL:PRODUCT_QUANTITY]]產品數量

      • [[EMAIL:PRODUCT_URL]]商品網址

    • 由管理員批核“新會員”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

    • 由管理員寄“優惠券”:
      • [[EMAIL:COUPON_NAME]]禮券主題

      • [[EMAIL:COUPON_CODE]]禮券啟用編號

      • [[EMAIL:COUPON_VALUE]]禮券金額

      • [[EMAIL:COUPON_DESCRIPTION]]禮券說明

      • [[EMAIL:COUPON_START_DATE]]禮券生效開始日期

      • [[EMAIL:COUPON_END_DATE]]禮券生效結束日期

      • [[EMAIL:COUPON_MINIMUM_ORDER]]禮券的最低購物額

      • [[EMAIL:COUPON_USES_PER_USER]]客戶可用禮券次數

      • [[EMAIL:COUPON_VALID_CATEGORIES]]禮券可用目錄範圍

    • 由管理員寄確認“電子禮券”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:VOUCHER_VALUE]]禮券金額

    • 由管理員寄“電子禮券”:
      • <<EMAIL:VOUCHER_VALUE>>禮券金額

      • <<EMAIL:VOUCHER_CODE>>禮券啟用編號

      • <<EMAIL:VOUCHER_URL>>禮券啟用網址

    • 由管理員寄“電子郵件”:
      • 請使用“通用標籤”

    • 由管理員增加“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • <<EMAIL:POINTS_VALID>>現金積分價值

    • 由管理員調整“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • <<EMAIL:POINTS_VALID>>現金積分價值

    • 由管理員取消“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • <<EMAIL:POINTS_VALID>>現金積分價值

    • 由管理員確認批核“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • [[EMAIL:POINTS_BALANCE]]積分結存

    • 由管理員取消待批核“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • [[EMAIL:POINTS_BALANCE]]積分結存

    • 由管理員回複已確認“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • [[EMAIL:POINTS_BALANCE]]積分結存

    • 由管理員調整待批核“現金積分”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_DATE]]訂單日期

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:POINTS_AMOUNT]]積分價值

      • [[EMAIL:POINTS_VALID]]積分數量

      • <<EMAIL:POINTS_ADJUST_AMOUNT>>調整後的積分數量

      • <<EMAIL:POINTS_ADJUST_VALID>>調整後的積分價值

      • <<EMAIL:POINTS_BALANCE>>調整後的積分結存

    • 由管理員通知“訂單更新”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:ORDER_NUMBER]]訂單編號

      • [[EMAIL:ORDER_DATE]]訂單日期

      • <<EMAIL:ORDER_STATUS>>訂單狀態

      • <<EMAIL:ORDER_POINTS>>訂單積分數量

      • <<EMAIL:ORDER_DELIVERY_DATE>>產品寄出日期

      • <<EMAIL:ORDER_SHIPPING_DATE>>產品送貨日期

      • <<EMAIL:ORDER_SHIPPING_REFERENCE>>貨運參考編號

      • <<EMAIL:ORDER_COMMENTS>>訂單備註內容

    • 由管理員傳送“手機短訊”:
      • 沒有適用的標籤

    • 由管理員傳送訂單更新“手機短訊”:
      • [[SMS:ORDER_NUMBER]]訂單編號

      • <<SMS:ORDER_STATUS>>訂單狀態

    • 由管理員回覆“線上查詢”:
      • [[EMAIL:USERNAME]]會員或顧客稱呼

      • [[EMAIL:SUPPORT_TITLE]]查詢主題

      • [[EMAIL:SUPPORT_DATE]]查詢日期

      • <<EMAIL:SUPPORT_DEPARTMENT>>查詢部門

      • [[EMAIL:SUPPORT_PRIORITY]]重要程度

      • [[EMAIL:SUPPORT_CODE]]查詢編碼

      • [[EMAIL:SUPPORT_RELEVANT_ORDER]]相關訂單

      • <<EMAIL:SUPPORT_CURRENTLY_STATUS>>現在狀態

      • <<EMAIL:SUPPORT_RESPONSE_MESSAGE>>回覆內容

      • <<EMAIL:SUPPORT_PRODUCTS_RESPONSE_MESSAGE>>回覆產品內容

      • <<EMAIL:SUPPORT_STAFF>>回應職員

    注意事項:
    • 建議直接使用系統預設的“郵件範本”,可避免無法預期的錯誤

    • “標籤”的語言定根據顧客當時使用的語言或管理員的設置而定

    • 經修改的“郵件範本”屬即時生效,但不會影響先前已寄出之郵件

    • 由系統寄出的郵件或SMS手機短訊,均屬純文字格式,所以無論郵件主題、郵件內容、郵件範本都絕不能附帶“HTML”及“附件”

    • “通用標籤”適用於所有郵件範本,但個別標籤只適用於指定的範本

    • “標籤”的首尾必需為雙方括號,文字必需為英文大寫,而且沒有包含空格,切勿改動標籤格式

    • 上述所有“標籤”只適用於“電子郵件”或SMS“傳送手機短訊”,不應在網頁模版裡使用

    • 郵件範本的使用例子:*** 這郵件是由系統發出的,請不需回覆! ***

      你已經收到一位會員的線上新訂單,要檢視內容或處理訂單,請登入系統管理的 『訂單處理/客戶管理』 -> 『購物訂單』。

      以下是詳細訂購單內容:

      訂購者資料:
      ---------------------------------------------------------
      訂購人姓名: [[EMAIL:USERNAME]]
      聯絡電話: [[EMAIL:USER_TEL]]
      手提電話: [[EMAIL:USER_MOBILE]]
      傳真號碼: [[EMAIL:USER_USER_FAX]]
      電子郵件: [[EMAIL:USER_EMAIL]]
      公司名稱: [[EMAIL:USER_COMPANY]]
      ---------------------------------------------------------

      訂購單資料:
      ---------------------------------------------------------
      訂購單編號: [[EMAIL:ORDER_ID]]
      訂購日期: [[EMAIL:ORDER_DATE]]
      訂購貨幣: [[EMAIL:ORDER_CURRENCY]]
      訂購狀態: [[EMAIL:ORDER_STATUS]]
      線上訂購單收據: [[EMAIL:ORDER_RECEIPT_URL]] (會員專用)
      ---------------------------------------------------------

      訂購的產品:
      ---------------------------------------------------------
      [[EMAIL:ORDER_PRODUCTS]]
      ---------------------------------------------------------
      [[EMAIL:ORDER_TOTAL]]
      ---------------------------------------------------------

      貨運地址 (只適用於選擇送貨服務):
      ---------------------------------------------------------
      [[EMAIL:ORDER_DELIVERY_ADDRESS]]
      ---------------------------------------------------------

      帳單地址:
      ---------------------------------------------------------
      [[EMAIL:ORDER_BILLING_ADDRESS]]
      ---------------------------------------------------------

      付款方式︰
      ---------------------------------------------------------
      [[EMAIL:ORDER_PAYMENT_METHOD]]
      ---------------------------------------------------------

      意見及備註:
      ---------------------------------------------------------
      [[EMAIL:ORDER_COMMENTS]]
      ---------------------------------------------------------


      由於您的線上商店設定了『新訂單通知』,關於這訊息可在你的管理系統內查詢。

    • 寄出後的郵件例子:*** 這郵件是由系統發出的,請不需回覆! ***

      你已經收到一位會員的線上新訂單,要檢視內容或處理訂單,請登入系統管理的 『訂單處理/客戶管理』 -> 『購物訂單』。

      以下是詳細訂購單內容:

      訂購者資料:
      ---------------------------------------------------------
      訂購人姓名: 陳志康
      聯絡電話: 22780280
      手提電話: 91234123
      傳真號碼: 22780281
      電子郵件: louis.chan@ec2biz.com
      公司名稱: Focus Network Company
      ---------------------------------------------------------

      訂購單資料:
      ---------------------------------------------------------
      訂購單編號: 0701-123456
      訂購日期: 2007年3月10日
      訂購貨幣: HKD
      訂購狀態: 等待處理
      線上訂購單收據: invoice.html?id=9 (會員專用)
      ---------------------------------------------------------

      訂購的產品:
      ---------------------------------------------------------
      1 x PS3 (BLACK) FULL SET 20GB HDD HKD$80,800
      ---------------------------------------------------------
      總計:HKD$80,800
      ---------------------------------------------------------

      貨運地址 (只適用於選擇送貨服務):
      ---------------------------------------------------------
      Houang Stephane
      9 rue reaumur
      Paris, 123456
      France
      ---------------------------------------------------------

      帳單地址:
      ---------------------------------------------------------
      Houang Stephane
      9 rue reaumur
      Paris, 123456
      France
      ---------------------------------------------------------

      付款方式︰
      ---------------------------------------------------------
      PayPal
      ---------------------------------------------------------

      意見及備註:
      ---------------------------------------------------------

      ---------------------------------------------------------


      由於您的線上商店設定了『新訂單通知』,關於這訊息可在你的管理系統內查詢。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Mozilla Thunderbird for Windows Email Setup Tutorial

    Mozilla Thunderbird for Windows Email Setup Tutorial


    In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I access my webmail (Check emails using a browser)?

    How do I access my webmail (Check emails using a browser)?


    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    Login details are your email address and password you setup in your control panel.
    This is the perfect Webmail program, which comes with all our web hosting plans, so you can access your emails anywhere in the world.
    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    Horde offers many of the features available in pc email clients like Outlook Express. Some of the features include:
    • Compose and send emails

    • Read your incoming mail

    • Email search facility

    • Address book

    • Calendar and events

    • Save work as a draft

    • Task lists

    • Create folders for storing your mail


    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    The login name is the full email address i.e. you@yoursite.com and the password is the one you setup when you created the email in PLESK.

    Login details are your email address and password you setup in your PLESK control panel or Online E-Store System.
    If you also use an email client like Outlook Express to check your mail and still want to access the mail with Horde, make sure you check the option to leave mail on the server. If you fail to do this, all your mail will be downloaded to your email client and won't be accessable via webmail with Horde. Please be aware though that leaving your emails on the server will increase your used disk space as well.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Search Engine

    Search Engine


    A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2C (Business-to-consumer)

    B2C (Business-to-consumer)


    B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

    The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

    In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cookie

    Cookie


    The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

    Purpose
    HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

    Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

    Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

    Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

    Browser Setting
    Described in " How to Enable Cookie " section.

    Cookie Expiration
    Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

    Identification
    If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

    Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • ISP

    ISP


    An Internet service provider (abbr. ISP, also called Internet access provider or IAP) is a business or organization that provides to consumers access to the Internet and related services.

    In the past, most ISPs were run by the phone companies. Now, ISPs can be started by just about any individual or group with sufficient money and expertise. In addition to Internet access via various technologies such as dial-up and DSL, they may provide a combination of services including Internet transit, domain name registration and hosting, web hosting, and colocation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Browser

    Browser


    Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

    Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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