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Home » Knowledge Base

Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Glossary

  • Cookie

    Cookie


    The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

    Purpose
    HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

    Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

    Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

    Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

    Browser Setting
    Described in " How to Enable Cookie " section.

    Cookie Expiration
    Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

    Identification
    If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

    Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Internet

    Internet


    For the more general networking concept, see computer network, computer networking, and internetworking.

    Visualization of the various routes through a portion of the Internet. Internet Portal
    The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GIF (Graphics Interchange Format)

    GIF (Graphics Interchange Format)


    GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

    The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

    GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML

    HTML


    short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

    HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How do you set a website default page to something other than index.html

    How do you set a website default page to something other than index.html


    Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

    DirectoryIndex filename.html

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Transferring your website to Focus Network Company

    Transferring your website to Focus Network Company


    Already hosted with another provider? Want to move your website to Focus Network Company?

    This tutorial will outline the steps required to migrate your website and email accounts to your new account in Focus Network Company.

    • Step 1 - Backup your files
      First of all, you need to download the site from your old host. You can do this in one of two ways:
      • Backup your site through Plesk
        If your old host uses Plesk, and the Backup feature is enabled, you can download your entire site in a couple of clicks.
      • Backup your site via FTP
        If your host does not use Plesk or they do not have the backup function enabled, then you should backup your site using FTP. Typically you need to connect to your website via FTP, download your www or public_html folder (the names for this folder differ; it is the folder that contains your website).

        The tutorials below will show you how to connect and transfer files using the popular free FTP client software.
        1. Download and install FTP client software, such as Filezilla, CuteFTP, WS_FTP
        2. Connecting to your website with FTP client software
        3. Transferring files to/from your website with FTP client software

    • Step 2 - Backup and restore your MySQL databases
      If you do not have any MySQL databases, you can skip to Step 3.

      To transfer MySQL databases from your old host to Focus Network Company, there are two methods you can use:
      • Backup/Restore MySQL databases via Plesk
        This uses the same Plesk function as the file backup section does. you can backup your database in a couple of clicks.
      • Backup/Restore MySQL databases via phpMyAdmin
        If your host does not use Plesk/the backup function is disabled, you can backup and restore MySQL databases using phpMyAdmin. Follow the tutorials below for instructions on how to import and export MySQL databases in phpMyAdmin.
        How do I export or backup a MySQL Database
        How do I import a MySQL Database / Creating or Importing a Database

    • Step 3 - Upload your files to your account
      Now you need to upload your files to your Focus Network Company account. If you backed up your files using the Plesk backup feature, you can upload them easily through your Plesk by following the tutorial above ("Restoring Data From Backup Archives").

      If you backed up your files using FTP, simply connect to your account using FTP client software and upload your files into the httpdocs folder.

    • Step 4 - Create email address on your account
      Before you point your domain to your Focus Network Company account, its a good idea to create the email addresses through Plesk first. Simply create the email addresses you want on your account by following the tutorial below:
      How to setup Your Emails on PLESK Control Panel / Creating Mailboxes

    • Step 5 - Point your domain to your account
      By this point your account with Focus Network Company should mirror your account at your current host; you should have uploaded your site files and MySQL databases and created your email accounts. Once you are sure you have completed all the steps above, its time to change the nameservers of your domain.

      Login to your domain control panel at your registrar and modify the nameservers for your domain to the ones we sent you in the welcome email.

      • Below are our DNS information:

        ns1.powersx.com
        ns2.powersx.com
      How to point my existing domain name to "Focus Network Company" server?

      Once you have done this, wait for your domain to propagate. This can take between 6-72 hours, depending on your location. To see if your domain has resolved correctly to your Focus Network Company account, type your domain name into the tool below and hit Lookup. On the next page scroll down to the Whois Record section. If the Focus Network Company nameservers are listed here, then your domain name has resolved.

      http://www.whois.sc

      Check your domain name is displaying correctly, and then proceed to the next step.

    • Step 6 - Cancel your account at your old host
      Once you have updated your nameservers and your domain name has resolved correctly, you can cancel your account at your old host.

      Make sure you backed up all your files; getting data back after you have cancelled your service with a provider can be quite difficult.

    • Congratulations, you have succesfully moved your website to Focus Network Company!


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Control Panel User’s Guide

    Plesk 10 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 10: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Customers Analysis

    Customers Analysis


    我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

    進入“客戶類型分析”：
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“客戶類型分析”

    每項“客戶類型分析”包含的資料：
    • 性別統計

    • 國家統計

    • 年齡統計

    針對“客戶類型分析”的動作：
    • 列印
      將當前資料透過印表機列印

    注意事項：
    • 請定期檢視所有報表及統計數據，方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密，切勿隨意向第三者披露

    • 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cash Points

    Cash Points


    Ec2Biz的「網上商店系統」支援“會員現金積分”方案，讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

    我們相信透過這項獨特的方案，能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣，當顧客持有“現金積分”時，必定希望能夠於購物時使用以獲享優惠，所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高，直接讓您運營“電子商務”時達至更佳的業積，輕鬆賺取利潤。

    我們提供的“會員現金積分”系統，能讓您全權決定使用條件、優惠方式，而且設計貼心易用，請您詳閱“系統設定”裏的“現金積分系統”指南，令往後的操作更易掌握。

    這份指南將介紹如何管理客戶訂購產品後獲得的積分，如果您未有啟用“現金積分系統”，可以忽略這份指南。

    針對訂單的積分管理：
    進入訂單積分管理：
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“現金積分”

    3. 選擇相關訂單

    針對訂單積分的“浮動按鈕”：
    • 確認積分
      針對顧客訂單獲得的積分進行確認，一旦確認後，積分便會存進該顧客的積分帳戶，並選擇是否電郵通知確認，供客戶下次購物時使用

    • 取消積分
      刪除顧客於該訂單獲得的積分，將之記錄，並選擇是否電郵通知原因

    • 調整積分
      將顧客於該訂單獲得的積分調整，例如加或減少積分，將之記錄，並選擇是否電郵通知原因

    • 刪除積分
      刪除顧客於該訂單獲得的積分，但不會通知顧客亦不留任何記錄


    針對顧客的積分帳戶管理：
    進入顧客積分帳戶：
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“客戶資料”

    3. 選擇相關客戶

    針對顧客積分帳戶的“浮動按鈕”：
    • 積分記錄
      檢視該客戶的所有積分進支歷史

    • 增加積分
      針對該客戶增加積分，將之記錄，並選擇是否電郵通知原因

    • 調整積分
      針對該客戶調整當時存有的積分，例如加或減少積分，將之記錄，並選擇是否電郵通知原因

    • 刪減積分
      針對該客戶刪減當時存有的積分，將之記錄，並選擇是否電郵通知原因

    注意事項：
    • 現金積分系統必需設為“啟用”，其他設定方能生效

    • 各項設定汲及的數值為“積分”額，並非積分的價值，請勿混淆


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Product Extra Fields

    Product Extra Fields


    如果您的產品具備一些規格，而希望以一套有效的標準方式管理，令編輯產品及店面展示時更整齊美觀，則可使用這裏介紹的獨特功能。

    總括來說，“商品欄位”就是可讓您預先設定一些針對產品規格的名稱，讓編輯產品時能按需要而輸入相關資料，令產品頁面的說明與規格明顯地分隔，而且顧客瀏覽時更易更清晰了解產品。

    有輸入“商品欄位”名稱及資料的產品跟沒有輸入的一般產品無異，這方案只是提供一種更清晰易讀的展示途徑。

    每項商品欄位包含的資料：
    • “中英文”欄位名稱 - 最多125個字元

    新增商品欄位：
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品欄位”

    3. 點擊主螢幕的“增加”按鈕

    4. 輸入“中英文”欄位名稱

    5. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表

    更改欄位名稱狀態：
    • 排序
      可選擇：“前”或“後”

    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對欄位名稱的動作：
    • 增加
      新增一筆欄位名稱

    • 編輯
      修改已經建立的欄位名稱

    • 刪除
      將該欄位名稱刪除


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Monthly Income Report

    Monthly Income Report


    我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

    進入“每月收益報告”：
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“每月收益報告”

    每項“每月收益報告”包含的資料：
    • 本地銷售

    • 海外銷售

    • 貨運費

    • 稅項金額

    • 細額附加費

    • 手續費

    • 群組折扣

    • 優惠禮券

    • 電子禮券

    • 現金積分

    “每月收益報告”的顯示範圍：
    • 訂單狀態
      “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式

    針對“每月收益報告”的動作：
    • 報表樣式
      選擇“棒狀圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項：
    • 請定期檢視所有報表及統計數據，方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密，切勿隨意向第三者披露

    • 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Data Export and Import

    Data Export and Import


    “匯出、匯入資料”能讓您透過此項功能將“線上商店”系統內主要的“數據”輸出來，供其他應用軟件使用，或透過“匯入”將資料儲存至“數據庫”。

    進入“匯出、匯入資料”：
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“匯出、匯入資料”

    3. 從主螢幕透過浮動按鈕選擇“資料匯出”或“資料匯入”

    “資料匯出”包含的資料：
    • 資料類型
      從下拉選單挑選欲匯出的資料類型

    • 匯出格式
      • CSV
        逗號分隔純文本格式，一般能透過Excel軟體開啟式閱讀

      • vCard
        (只適用於會員資料)是指電話簿軟體應用格式，一般能透過Outlook軟體開啟式閱讀

    • 日期範圍
      • 所有日期
        針對最早至當前的所有日期

      • 自選日期
        針對單日或自選日期範圍

    • 範圍選擇
      • 會員資料
        群組類型，針對所有會員或指定群組

      • 訂單資料
        訂單狀態，針對所有狀態或指定狀態

      • 產品資料
        商品目錄，針對所有或指定目錄內的產品

    • 欄位選擇
      “全選”或“自選部份”螢幕列出的欄位

    開始“資料匯出”：
    1. 從主螢幕透過浮動按鈕選擇“資料匯出”

    2. 選擇合適的“資料類型”和其他相關選項

    3. 點擊主螢幕下方的“確認”按鈕

    4. 系統隨即採集資料，數分鐘內您的“瀏覽器”將出現“檔案下載”的對話框

    5. 點擊“開始”或“儲存”按鈕

    “資料匯入”包含的資料：
    • 從下拉選單挑選欲匯入的資料類型

    • 匯入格式
      • CSV
        逗號分隔純文本格式，一般能透過Excel軟體開啟式編輯

    • 圖片壓縮檔
      最大上傳ZIP檔案 64MByte

    • CSV檔案
      最大上傳CSV檔案24MByte

    開始“產品資料”“資料匯入”：
    1. 從主螢幕透過浮動按鈕選擇“資料匯入”

    2. 選擇合適的“資料類型”

    3. 點擊“瀏覽...”按鈕，從您的電腦挑選已預先壓縮打包的檔案

    4. 點擊“瀏覽...”按鈕，從您的電腦挑選已預先完成編輯的CSV檔案

    5. 點擊主螢幕下方的“預覽”按鈕

    6. 系統隨即採集資料，數分鐘內螢幕將列出即將匯入的資料

    7. 檢視所有資料，並且確認是否無誤

    8. 點擊主螢幕下方的“匯入”按鈕

    9. 系統將視符資料行數，逐一寫入相關的資料表，並且需時數分鐘時間，匯入程序未完成時，切勿中斷操作

    10. 完成匯入

    “資料匯入”注意事項：
    • 請預先建立需要的產品目錄。

    • 如資料包含欄位資料，請先在位“產品管理”->“商品欄位”做好設定。

    • 如資料包含品牌資料，請先在位“產品管理”->“品牌或廠商”做好設定。

    • 如資料包含商品特性資料，請先在位“產品管理”->“商品特性設定”做好設定。

    • 匯入型式不包含特價資料（如適用），請在完成匯入後再逐項增加“特價產品”。

    • 匯入前務必先“資料庫備分”整個資料庫，以避免匯入錯誤後能回複先前狀態。

    • 請參考各個目錄及品牌的編號及各CSV欄位的資料。

    • 請下載匯入用的Excel CSV格式檔案，每次匯入必需下載這個最新的格式檔，可避免資料欄位的變化令匯入錯誤。

    • 以Excel開啟CSV格式檔案，必需於頂端或資料行前包含欄位定義（例如：products_status、products_categories_id...)，完成編輯後請以CSV（逗號分隔）格式儲存。

    • 請把各相關的產品圖片、影片、附加圖片以壓縮軟件存成一個ZIP格式的檔案，檔案內不應包含副資科夾。

    • 每次只能匯入 100 項獨立產品，多於此數則請分多次匯入。

    • 匯入只適用新增產品，請勿重複匯入已存在的產品。

    • 請勿同時由其他電腦進行產品修改或新增，以避免匯入過程出錯。

    • 選擇要上載的ZIP壓縮檔案及CSV格式檔案後，按下方的“預覽”進行上載及檢查，如沒有錯誤後，按“匯入”儲存新增的產品資料。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to send emails but not receive?

    Are you able to send emails but not receive?


    Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

    Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

    Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

    If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Windows Phone 7 Mobile Device

    How to setup your email account on Windows Phone 7 Mobile Device


    Configuring your Windows Phone 7 device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Windows Phone 7 device.

    Currently tested devices are:
    • HTC Radar
    • SAMSUNG Focus
    • LG Optimus 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • Country Names and Code

    Country Names and Code


    ISO 3166-1, as part of the ISO 3166 standard, provides codes for the names of countries and dependent areas.

    It was first published in 1974 by the International Organization for Standardization (ISO) and defines three different codes for each area.

    EnglishChineseISO Code (2)ISO Code (3)
    Afghanistan阿富汗AFAFG
    Albania阿爾巴尼亞ALALB
    Algeria阿爾及利亞DZDZA
    American Samoa美國薩摩亞ASASM
    Andorra安道爾ADAND
    Angola安哥拉AOAGO
    Anguilla安圭拉AIAIA
    Antarctica南極洲AQATA
    Antigua and Barbuda安地卡-巴布達AGATG
    Argentina阿根廷ARARG
    Armenia亞美尼亞AMARM
    Aruba阿魯巴AWABW
    Australia澳洲AUAUS
    Austria奧地利ATAUT
    Azerbaijan阿塞拜疆AZAZE
    Bahamas巴哈馬BSBHS
    Bahrain巴林BHBHR
    Bangladesh孟加拉國BDBGD
    Barbados巴貝多BBBRB
    Belarus白俄羅斯BYBLR
    Belgium比利時BEBEL
    Belize貝里斯BZBLZ
    Benin貝南民眾共和國BJBEN
    Bermuda百慕大群島BMBMU
    Bhutan不丹BTBTN
    Bolivia玻利維亞BOBOL
    Bosnia and Herzegowina波斯尼亞BABIH
    Botswana波札那BWBWA
    Bouvet IslandBouvet島BVBVT
    Brazil巴西BRBRA
    British Indian Ocean英國印度洋IOIOT
    Brunei Darussalam汶萊達魯薩蘭國BNBRN
    Bulgaria保加利亞BGBGR
    Burkina Faso布吉那法索BFBFA
    Burundi蒲隆地BIBDI
    Cambodia高棉KHKHM
    Cameroon喀麥隆CMCMR
    Canada加拿大CACAN
    Cape Verde維德角島CVCPV
    Cayman Islands開曼群島KYCYM
    Central African Republic中非共和國CFCAF
    Chad簠德TDTCD
    Chile智利CLCHL
    China中國CNCHN
    Christmas Island耶誕節島CXCXR
    Cocos (Keeling) Islands科科島CCCCK
    Colombia哥倫比亞COCOL
    Comoros科摩羅KMCOM
    Congo剛果CGCOG
    Cook Islands庫克群島CKCOK
    Costa Rica哥斯大黎加CRCRI
    Cote D'Ivoire象牙海岸CICIV
    Croatia克羅地亞HRHRV
    Cuba古巴CUCUB
    Cyprus賽普勒斯CYCYP
    Czech Republic捷克共和國CZCZE
    Denmark丹麥DKDNK
    Djibouti吉布地DJDJI
    Dominica多米尼克DMDMA
    Dominican Republic多米尼克共和國DODOM
    East Timor東帝汶TPTMP
    Ecuador厄瓜多ECECU
    Egypt埃及EGEGY
    El Salvador薩爾瓦多SVSLV
    Equatorial Guinea赤道幾內亞GQGNQ
    Eritrea厄立特裡亞ERERI
    Estonia愛沙尼亞EEEST
    Ethiopia衣索比亞ETETH
    Falkland Islands (Malvinas)法克蘭群島FKFLK
    Faroe Islands法羅群島FOFRO
    Fiji斐濟FJFJI
    Finland芬蘭FIFIN
    France法蘭西FRFRA
    France, Metropolitan法蘭西，大都市FXFXX
    French Guiana法蘭西蓋亞那GFGUF
    French Polynesia法屬波利尼PFPYF
    Gabon加彭GAGAB
    Gambia甘比亞GMGMB
    Georgia佐治亞GEGEO
    Germany德國DEDEU
    Ghana迦納GHGHA
    Gibraltar直布羅陀GIGIB
    Greece希臘GRGRC
    Greenland格陵蘭GLGRL
    Grenada格瑞納達GDGRD
    Guadeloupe瓜德羅普GPGLP
    Guam關島GUGUM
    Guatemala瓜地馬拉GTGTM
    Guinea幾內亞GNGIN
    Guinea-bissau幾內亞比索GWGNB
    Guyana蓋亞那GYGUY
    Haiti海地HTHTI
    Heard and Mc Donald Islands赫德島和麥當勞群島HMHMD
    Honduras宏都拉斯HNHND
    Hong Kong香港HKHKG
    Hungary匈牙利HUHUN
    Iceland冰島ISISL
    India印度ININD
    Indonesia印尼IDIDN
    Iran伊芳朗IRIRN
    Iraq伊芳拉克IQIRQ
    Ireland愛爾蘭IEIRL
    Israel以色列ILISR
    Italy義大利ITITA
    Jamaica牙買加JMJAM
    Japan日本JPJPN
    Jordan約旦JOJOR
    Kazakhstan哈薩克KZKAZ
    Kenya肯亞KEKEN
    Kiribati吉里巴斯KIKIR
    Korea, DPR北韓KPPRK
    Korea, Republic of南韓KRKOR
    Kuwait科威特KWKWT
    Kyrgyzstan姬兒吉斯史丹KGKGZ
    Lao寮國LALAO
    Latvia拉脫維亞LVLVA
    Lebanon黎巴嫩LBLBN
    Lesotho賴索托LSLSO
    Liberia賴比瑞亞LRLBR
    Libyan Arab Jamahiriya阿拉伯利比亞民眾國LYLBY
    Liechtenstein列支敦斯登LILIE
    Lithuania立陶宛LTLTU
    Luxembourg盧森堡LULUX
    Macau澳門MOMAC
    Macedonia馬其頓MKMKD
    Madagascar馬達加斯加MGMDG
    Malawi馬拉威MWMWI
    Malaysia馬來西亞MYMYS
    Maldives馬爾地夫群島MVMDV
    Mali馬利MLMLI
    Malta馬爾他MTMLT
    Marshall Islands馬歇爾島MHMHL
    Martinique馬提尼克MQMTQ
    Mauritania茅利塔尼亞MRMRT
    Mauritius模里西斯MUMUS
    Mayotte馬約特YTMYT
    Mexico墨西哥MXMEX
    Micronesia密克羅尼西亞FMFSM
    Moldova, Republic of摩爾達維亞共和國MDMDA
    Monaco摩納哥MCMCO
    Mongolia蒙古MNMNG
    Montserrat蒙特塞拉特MSMSR
    Morocco摩洛哥MAMAR
    Mozambique莫三比克MZMOZ
    Myanmar緬甸MMMMR
    Namibia納米比亞NANAM
    Nauru諾魯NRNRU
    Nepal尼泊爾NPNPL
    Netherlands荷蘭NLNLD
    Netherlands Antilles荷蘭安得列斯群島ANANT
    New Caledonia新卡利多尼亞NCNCL
    New Zealand紐西蘭NZNZL
    Nicaragua尼加拉瓜NINIC
    Niger尼日NENER
    Nigeria奈及利亞NGNGA
    Niue紐埃NUNIU
    Norfolk Island諾福克島NFNFK
    Northern Mariana Islands北瑪麗安娜島MPMNP
    Norway挪威NONOR
    Oman阿曼OMOMN
    Pakistan巴基史丹PKPAK
    Palau帕勞PWPLW
    Panama巴拿馬PAPAN
    Papua New Guinea巴布亞紐幾內亞PG PNG
    Paraguay巴拉圭PYPRY
    Peru秘魯PEPER
    Philippines菲律賓PHPHL
    Pitcairn皮特凱恩PNPCN
    Poland波蘭PLPOL
    Portugal葡萄牙PTPRT
    Puerto Rico波多黎各PRPRI
    Qatar卡達QAQAT
    Reunion留尼旺島REREU
    Romania羅馬尼亞ROROM
    Russian Federation俄聯邦RURUS
    Rwanda盧安達RWRWA
    Saint Kitts聖基茨島KNKNA
    Saint Lucia聖露西亞LCLCA
    Saint Vincent聖文森VCVCT
    Samoa薩摩亞WSWSM
    San Marino聖馬利諾SMSMR
    Sao Tome聖大部頭的書STSTP
    Saudi Arabia沙烏地阿拉伯SASAU
    Senegal塞內加爾SNSEN
    Seychelles塞席爾群島SCSYC
    Sierra Leone塞拉里昂SLSLE
    Singapore新加坡SGSGP
    Slovakia斯洛伐克SKSVK
    Slovenia斯洛文尼亞SISVN
    Solomon Islands索洛蒙島SBSLB
    Somalia索馬利亞SOSOM
    South Africa南非ZAZAF
    South Georgia佐治亞南部GSSGS
    Spain西班牙ESESP
    Sri Lanka斯裡蘭卡LKLKA
    St. Helena聖赫勒拿SHSHN
    St. Pierre聖皮埃爾PMSPM
    Sudan蘇丹SDSDN
    Suriname蘇利南SRSUR
    Svalbard斯瓦爾巴特群島SJSJM
    Swaziland史瓦濟蘭SZSWZ
    Sweden瑞典SESWE
    Switzerland瑞士CHCHE
    Syrian Arab Republic阿拉伯敘利亞共和國SYSYR
    Taiwan台灣TWTWN
    Tajikistan塔吉克TJTJK
    Tanzania坦尚尼亞TZTZA
    Thailand泰國THTHA
    Togo多哥TGTGO
    Tokelau托克勞TKTKL
    Tonga東加TOTON
    Trinidad and Tobago特立尼達托貝哥TTTTO
    Tunisia突尼西亞TNTUN
    Turkey土耳其TRTUR
    Turkmenistan土庫曼TMTKM
    Turks特克TCTCA
    Tuvalu土瓦魯TVTUV
    Uganda烏干達UGUGA
    Ukraine烏克蘭UAUKR
    United Arab Emirates阿拉伯聯合大公國AEARE
    United Kingdom英國GBGBR
    United States美國USUSA
    Uruguay烏拉圭UYURY
    Uzbekistan烏茲別克UZUZB
    Vanuatu萬那杜VUVUT
    Vatican City State梵蒂岡城國VAVAT
    Venezuela委內瑞拉VEVEN
    Viet Nam越南VNVNM
    Virgin Islands (U.S.)維爾京群島(美國)VIVIR
    Virgin Islands (U.K.)維爾京群島(英國)VGVGB
    Wallis沃利斯WFWLF
    Western Sahara西撒哈拉EHESH
    Yemen葉門YEYEM
    Yugoslavia南斯拉夫YUYUG
    Zaire薩伊ZRZAR
    Zambia尚比亞ZMZMB
    Zimbabwe辛巴威ZWZWE


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Acceptable Usage Policy (AUP)

    Acceptable Usage Policy (AUP)


    Welcome to Focus Network Company (www.ec2biz.com) (Website), This website is owned and operated by "Focus Network Company".

    This Acceptable Usage Policy(AUP) governs the use of "Focus Network Company" Shared Web Hosting, E-Store service, Virtual Private Server, Dedicated Server, and other Internet services provided from Focus Network Company. Violation of this AUP may result in suspension or termination of your account. In the event of a dispute between you and our regarding the interpretation of this AUP, Focus Network Company interpretation, The validity, construction and performance of this AUP shall be governed by the law of Hong Kong Special Administrative Region.

    UNLAWFUL CONTENT
    You may not publish or transmit via Focus Network Company's service any content that Focus Network Company reasonably believes:

    • is obscene, pornographic or indecent;
    • constitutes child pornography;
    • is defamatory, abusive or violates a person's privacy;
    • is excessively threatens violence, incites violence, violent, or contains harassing content or hate speech;
    • is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
    • violates export control laws, promotes illegal drugs, relates to any gambling;
    • creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
    • clearly infringes on another person's trade or patent, service mark, or other property right;
    • improperly exposes trade secrets or proprietary information or other confidential to another person;
    • is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Focus Network Company; or
    • is otherwise malicious, fraudulent, or may result in retaliation against Focus Network Company by offended viewers.

    Content "published or transmitted" via Focus Network Company's service includes Web content, E-Mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by Focus Network Company.

    SYSTEM RESOURCES
    You agree to not use excessive amounts of resources. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account.

    Each domain on shared hosting accounts (including E-Store) may not use more than 5% CPU daily, 3% memory daily, run more than 10 simultaneous processes per user, not allow any process to run for longer than 30 seconds CPU time, run any process that consumes more than 20% of available CPU at any time, or run any process that consumes more than 16 MB of memory. Databases are limited to 16 max user connections with a max query time of 8 seconds. Cron jobs must not execute more than once every 15 minutes and will be niced to 15 or greater.

    The following content types are NOT allowed on our shared web hosting packages including but not limited to:

    • More than one forum per domain;
    • Chat Room;
    • CGI Forum;
    • UBB, EBS or KwongWu (江湖) Script;
    • Ranking Script;
    • Mulituser Service (e.g. XSpace, Mulituser Blog, Mulituser Guestbook);
    • Audio, Video, Files or Software downloading websites;
    • Images downloading websites;
    • Free hosting or e-mail providers;
    • Any Customer Script that is known or found influenceable to the stability of our server.

    BANDWIDTH POLICY
    Our bandwidth policy was developed to ensure that every customer gets his fair share of the total bandwidth available. Consequently, we take into account that no customer could cause slow connectivity for others.

    All hosting accounts are allotted a certain amount of bandwidth per month (traffic). Please check your traffic allowance and usage. You should only need to check this if you know of or suspect a very large surge in traffic. You can track your usage in your control panel at web stats.

    You will be charged HKD$10 for each gigabyte of outgoing/incoming data transfer that exceeds your monthly traffic allowance. Please see our Hosting Plans for the monthly allotted traffic amounts.

    Data transfer hosting/upgrades will be effective from your next regular billing date.

    To ensure proper bandwidth use, all files MUST be hyperlinked to files (.html, .jpg, .gif, etc.) stored on our server and vice versa. any scripts including CGI, CFM, PHP, ASP, JSP that consume large amounts of CPU usage or memory are also not allowed. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. CGI chat scripts are also not allowed and are considered and abuse bandwidth. any above scripts that consume large amounts of CPU usage or memory are also not allowed. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account.

    INTERNET RELAY CHAT (IRC)
    Use of Internet Relay Chat on any of our shared or dedicated servers is explicitly forbidden. This includes, but is not limited to, running any clients, redirection services (proxys), bots or servers, of any kind. this are not allowed on our standard shared and/or dedicated servers.

    PROXIES
    Proxy websites/scripts/programs, in any form, are not allowed on our shared servers. Very often, the software is simply not efficient in any manor, and causes service issues for any other websites on the server.

    SECURITY
    You must take reasonable security precautions. You must protect the confidentiality of your password and it is the clients responsibility to always upgrade and secure any software used by the client to publish their website content.

    BULK COMMERCIAL E-MAIL
    You must obtain Focus Network Company's advance approval for any bulk commercial E-Mail, which will not be given unless you are able to demonstrate all of the following to Focus Network Company's reasonable satisfaction:

    • Your intended recipients have given their consent to receive E-Mail via some affirmative means, such as an opt-in procedure;
    • Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the E-Mail address for which the consent is given;
    • The body of the E-Mail must describe how the E-Mail address was obtained, for example, "You opted in to receive this E-Mail promotion from our Web site or from one of our partner sites," and information on how to request evidence of the consent, for example, "If you would like to learn more about how we received your E-Mail address please contact us at abuse@your-domain.com" where "your-domain.com" is a valid domain hosted by Focus Network Company.
    • You must post an (such as abuse@your-domain.com) E-Mail address on the first page of any Web site associated with the E-Mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
    • You must have a Privacy Policy posted for each domain associated with the mailing;
    • You have the means to track anonymous complaints;
    • You may not obscure the source of your E-Mail in any manner. Your E-Mail must include the recipients E-Mail address in the body of the message or in the "TO" line of the E-Mail; and
    • You otherwise comply with the CAN SPAM Act and other applicable law.

    These policies apply to messages sent using your Focus Network Company service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Focus Network Company service. In addition, you may not use any third party E-Mail service that does not practice similar procedures for all its customers.

    Focus Network Company may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

    UNSOLICITED E-MAIL / SPAM
    You may not send any unsolicited E-Mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

    You must comply with the rules of any other network you access or participate in using your Focus Network Company's services.

    SPAM-ZERO TOLERANCE POLICY
    If an Focus Network Company account is reported or caught violating these terms of service it will be immediately terminated. The customer will not be issued a refund, and will not be given access to any data in the terminated account.

    MATERIAL PROTECTED BY COPYRIGHT
    You may not publish, distribute, or otherwise copy in any manner any music, video, software, graphic, art, or other work protected, including but not limited to Hacker programs or archives, Warez sites, illicit music, MPEGs, MP3s, ROMs, and ROM emulators by copyright law unless:

    • you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
    • you are otherwise permitted by established international copyright law to copy the work in that manner.

    Focus Network Company will terminate the service of repeat copyright infringers, The customer will not be issued a refund.

    COPYRIGHT INFRINGEMENT NOTICE (Digital Millennium Copyright Act)
    If you believe your copyright is being infringed by a person using the www.ec2biz.com network, please send your written notice of copyright infringement to:

    Focus Network Company


    Your notice must include the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Focus Network Company to locate the material;
    • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law;
    • Information reasonably sufficient to permit Focus Network Company to contact you, such as an address, telephone, mobile phone, and, if available, an E-Mail address;
    • A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


    INTERNET ABUSE
    You may not engage in illegal, abusive, or irresponsible behavior, including, but not limited to:

    • Use of Focus Network Company network in a way that significantly interferes with Focus Network Company other customers use of the network, including, but not limited to game server, download site, MP3, etc.
    • Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Focus Network Company and its customers) without express authorization of the owner of the system or network;
    • Monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
    • Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
    • Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
    • Forging of any TCP-IP packet header or any part of the header information in an E-Mail or a newsgroup posting; or
    • Any conduct that is likely to result in retaliation against the Focus Network Company network.
    • Use of Focus Network Company network in a way that unreasonably interferes with Focus Network Company other customers use of the network.

    SUPPORT
    Focus Network Company provides ONLY basic technical support on the BASIC functions and features listed below that are included in our web hosting and E-Store plans. Focus Network Company will provide basic technical support on the following issues/subjects ONLY:

    • Site Access - site resolving, html pages working, etc.
    • E-Mail - BASIC E-MAIL sending and receiving.

    The ONLINE CONTROL PANEL is a LICENSED SOFTWARE PRODUCT that we have NO DIRECT CONTROL over. Thus, we provide no warranty or guarantee on the ONLINE CONTROL PANEL. We provide no warranty or guarantee to MODIFY, EDIT, CHANGE, UPGRADE, DISABLE, FIX, or even keep updated the ONLINE CONTROL PANEL. Focus Network Company will provide basic technical support on the following ONLINE CONTROL PANEL issues/subjects ONLY:

    • Mail - Web Mail
    • Mail - Add/Remove Accounts
    • Mail - Default Address
    • ANY FUNCTIONS NOT LISTED HERE THAT INVOLVE THE CONTROL PANEL, WE DO NOT PROVIDE SUPPORT FOR OR HAVE DIRECT CONTROL OVER

    ADDITIONALLY, the Documentation located INSIDE the ONLINE CONTROL PANEL may be OUTDATED or INACCURATE. Focus Network Company assumes no RESPONSIBILITY for OUTDATED or INACCURATE information contained therein.

    Focus Network Company will NOT provide free technical support OF ANY KIND on the following issues/subjects:

    • 3rd Party Parked Domains
    • 3rd Party Sub-Domains
    • 3rd Party FTP Logins
    • 3rd Party Services
    • 3rd Party Software
    • 3rd Party Products
    • 3rd Party Scripts
    • 3rd Party Mailing Lists
    • 3rd Party coding of ANY kind, including html, php, mysql, perl, asp, etc.
    • Business Adviser or Management
    • 3rd Party pre-installed scripts on our servers including but not limited to:
      • Chat
      • Counter
      • Guestbook
      • Shopping Cart
      • SpamAssassin
      • BBS / Bulletin Board / Forum
      • Search Engine
      • Banner Rotator
      • Image and Graphic
    • MIVA
    • Tomcat
    • ColdFusion
    • ASP.NET
    • Site Statistics, etc.

    For a Programming and Debugging Fees as noted in your contract with a ONE HOUR MINIMUM, we can provide TECHNICAL SUPPORT above and beyond our NORMAL support for things such as scripting, installation, etc. ALL Programming and Debugging Fees are paid in advance, and are NON-REFUNDABLE.

    Service Fees
    • All domain registrations fees are NON-REFUNDABLE.
    • All prepayment fees are NON-REFUNDABLE.
    • The only exception to this policy is the shared hosting 14 day money back guarantee.


    OTHER
    You must have valid and current information on file with your domain name registrar for any domain hosted on the www.ec2biz.com network.

    You agree that when communicating with our staff, all communication will be void of profanity and/or abusive demeanor.

    DISCLAIMER
    Focus Network Company will not be responsible for any damages customers or their enterprises may suffer. Focus Network Company makes no warranties of any kind, expressed or implied for services we provide. Focus Network Company disclaims any warranty, merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, any and all service interruptions caused by Focus Network Company and its employees. Focus Network Company reserves the right to revise its policies at any time.

    LIMITATION OF LIABILITY
    In no event shall Focus Network Company be liable to customer for any damages resulting from, or related to, any failure or delay of Focus Network Company in providing access to the internet under this agreement. Focus Network Company makes no warranties of any kind, expressed or implied for services we provide. Focus Network Company disclaims any warranty, merchantability or fitness for a particular purpose. In no event shall Focus Network Company be liable to customer for any indirect, special or consequential damages or lost profits arising out of or related to this agreement, the performance or breach thereof, or the accuracy or correctness of databases or the information contained therein, even if Focus Network Company has been advised of the possibility thereof. Any claim or legal action arising out of failure, malfunction or defects in Focus Network Company services or goods, or arising from this contract in any respect, shall be brought within a period of one (1) year following the occurrence or said claim shall be deemed waived. Focus Network Company liability to customer hereunder, if any, shall in no event exceed the total amount customer paid to Focus Network Company hereunder. Focus Network Company will not be responsible for any damages suffered by customer in any way related to this agreement. This includes loss of data resulting from delays, non-deliveries, wrong deliveries, and any and all service interruptions caused by Focus Network Company and its employees by its own negligence or customers errors or omissions. Focus Network Company reserves the right to revise its policies at any time.

    CONTACT US
    If you have any questions or concerns regarding this statement, you can contact www.ec2biz.com at . You can also write to us using the following address:



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MIVA Merchant Five

    MIVA Merchant Five


    There should be an e-commerce solution that is flexible, reliable, expandable and easy to use. A solution with comprehensive features that are easy to use for new online businesses, yet powerful enough for the most demanding e-commerce expert.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Discuz! Board

    Discuz! Board


    Crossday Discuz! Board (or simply Discuz!) is an Internet forum developed by Comsenz Technology Ltd. It is built on the PHP scripting language, supporting MySQL and PostgreSQL database management systems. Discuz! is freeware. It is now widely used in China and Hong Kong, but has not been very popular in other countries/places due to lack of support for other languages. The long developed English version of 5.5.0 was never released to public.

    It was modified from the well-famous discussion board XMB (forum).

    Comsenz Technology Ltd

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FastTrack

    FastTrack


    MIVA Merchant Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    ns1.powersx.com
    ns2.powersx.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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News & Events

Business Transformation Notice

2022 Chinese New Year Holiday Notice

2021 Chinese New Year Holiday Notice

2020 Chinese New Year Holiday Notice

2019 Chinese New Year Holiday Notice

New Article

Setup fetch email using Netvigator
Setup fetch email using Outlook mail / Hotmail
Setup fetch email using Google Gmail
Setup fetch email using Yahoo! Mail
Microsoft recommends against usage of SHA-1

Payment Method

Bank Deposit / ATM
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Credit Card

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