6 Aug, 2020
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Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


E-Store

  • Products Additional Info

    Products Additional Info


    “附加產品資料”適合用於一些需要提供額外說明,或更詳盡產品規格的商品,這些附加的產品資料不會主動在“產品詳細頁”顯示,而是在該項產品的頁面展示含有連結的主題。

    當顧客點擊該主題,隨即便會彈出另一個小型視窗並在視窗內顯示這些“附加產品資料”。

    每項附加產品資料包含的資料:
    • “中英文”主題 - 最多125個字元

    • “中英文”內容 - 無限制內容,以“HTML”型式儲存及顯示,可加插圖片

    新增附加產品資料:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“附加產品資料”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 輸入相關資料

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改附加產品資料狀態:
    • 附加產品資料
      點擊狀態列的“綠色”或“紅色”按鈕

    針對附加產品資料的動作:
    • 增加
      針對產品新增一筆附加資料

    • 編輯
      修改已經增加的附加產品資料資料,例如更改“中英文”主題、“中英文”內容

    • 刪除
      將該附加產品資料刪除,此刪除動作只針對附加產品資料,不會把原有產品刪除

    注意事項:
    • 每項產品不限“附加產品資料”的數量

    • 這些只屬產品的額外資訊,不會影響產品的銷售條件及訂購過程

    • “中英文”主題、內容需分別輸入

    • 已經建立的附加產品資料可透過狀態改變成“顯示”或“不顯示”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Localization

    Localization


    為令“網上商店”能配合您的運營環境,所以系統需要進行“本地化”的“初始設定”。

    “本地化”的意思是整個系統能以您指定的環境執行各種任務,包括指定的“貨幣匯率”、“語系”、訂單狀態”、以及“國別和地區”。

    這份指南將介紹“本地化”中的各項設定。

    “貨幣設定”包含以下資料:
    • 名稱
      貨幣的“英文”名稱

    • 代碼
      貨幣的代碼,必需為三字元的英文大寫,例如“HKD”,詳情可參考 http://www.oanda.com

    • 左邊符號
      貨幣的左邊符號,例如“$”

    • 右邊符號
      貨幣的右邊符號

    • 小數點符號
      貨幣的小數點符號,例如“.”

    • 千位符號
      貨幣的千位符號,例如“,”

    • 顯示小數點後幾位

    • 匯率比值
      如使用“更新匯率”功能,則無需更改此值,如屬“預設貨幣”,則必需為“1”

    • 預設值
      選擇整個“商店”和“系統”的預設貨幣,預設貨幣以外的均視為“參考貨幣”

    “語系設定”包含以下資料:
    • 名稱
      系統內置,不能修改

    • 代碼
      系統內置,不能修改

    • 預設值
      選擇整個“商店”和“系統”的預設語系

    “訂單狀態”包含以下資料:
    • 訂單狀態名稱
      針對顧客訂單處理流程的狀態“中英文”名稱,一般預設狀態為“等待處理”

    • 收益狀態
      系統辦認是否屬實際收益的訂單,例如“貨運中”可設為“收益狀態”,“等待處理”、“訂單已取消”則不應設成“收益狀態”

    • 預設值
      針對訂單的首個狀態

    “國別”包含以下資料:
    • 名稱
      “中英文”國別名稱,除自訂一些新增國別外,一般情況下使用系統預設的便足夠而無需修改

    • ISO Code (2)
      二位字母“國家名稱及代碼”

    • ISO Code (3)
      三位字母“國家名稱及代碼”

    • 地址格式
      選擇合適的地址格式,為配合國際化,一般預設狀態為“2”
      1. city / country
      2. city, state / country
      3. state / country
      4. postcode / country
      5. city / country

    “地區”包含以下資料:
    • 地區名稱
      “英文”地區名稱

    • 地區碼
      二位字母的地區碼,此地區碼不同於“國家代碼”,請勿混淆

    • 國別名稱
      選擇該地區所屬的“國別”

    針對“支援服務記錄”的動作:

    • 編輯
      修改已經建立的“設定值”。

    • 刪除
      刪除已經建立的“設定值”,己運作的商店不宜進行刪除動作

    注意事項:
    • 除“初始設定”外,營運中的商店網站不應再修改上述各項“本地化”設定,否則引致損壞已儲存的各種資料

    • “貨幣設定”裡被設成預設值的貨幣,將被視為整個商店及系統的基礎貨幣,若有更改,需自行把各項如“產品價錢”、“運費”、“手續費”等汲及金額的數值進行更新,系統不會自動更新這些資料

    • 系統不會自動更新“貨幣匯率”,如需更新請點擊“貨幣設定”的“更新匯率”按鈕

    • 除“訂單狀態”可按需要增減外,其他本地化設定建議使用系統預設值


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Live Support

    Live Support


    當網路購物已經成為一種普遍的消費型態,線上即時客戶服務就變成現今電子商務必然的趨勢!當你的顧戶需要緊急技術支援,或者是在結束一筆網路交易之前對你新促銷活動有疑問,在這些情況下,透過電子郵件的客戶服務並不能在第一時間滿足顧客的需求。

    當你想要提供最新的促銷活動或是告訴你的訪客尚未公佈在網站上的新消息時,線上即時的客戶服務就可以搶先提供最新的訊息以及創造更多的銷售機會。

    “線上即時支援服務”的客戶服務提供你的顧客在第一時間與客服專員交談溝通,並且享受最直接的服務。

    幫助用戶提供最即時最直接的客戶服務是“線上即時支援服務”(Live Support)的任務。

    “線上即時支援服務”能由多位客服人員登入操作,一旦登入後,只要沒有關閉管理視窗,您可執行其他工作而無需專注,直至當線上客戶主動要求支援時,服務視窗會出現提示訊息。

    進入“線上即時支援服務”:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“線上即時支援服務”

    3. 點擊主螢幕的“登入”

    客服人員開始聊天支援:
    • 待線上用戶點擊“線上即時支援服務”按鈕

    • 管理視窗發出提示,要求支援的用戶稱呼出現在“等待支援”的名單內

    • 點擊“用戶稱呼”或“錄色剔號”按鈕,開始文字聊天交談

    • 若希望忽略該用戶,請點擊“紅色X”按鈕

    • 雙方可在“文字輸入區”輸入語句

    • 若希望加強語氣,可加插“笑臉”

    • 完成每段交談後,點擊“傳送”按鈕

    在多位線上用戶間交替“聊天”:
    • 在任何情況下,點擊“在線中”的用戶稱呼,即可轉換至該用戶的交談環境,先前用戶的交談視窗將顯示“等待中”

    將線上用戶轉移給其他客服人員:
    • 若多於一位的客服人員在線,稱呼將在“在線客服名單”內顯示

    • 將欲轉移的“線上用戶”,點擊“轉移名單”並選擇欲替換的“客服人員”稱呼

    邀請“線上用戶”聊天:
    1. 在“線上即時支援服務”主頁點擊用戶名單

    2. 正在瀏覽的線上用戶螢幕將出現“邀請訊息”

    3. 若線上用戶接受邀請,即可開展聊天

    注意事項:
    • “線上即時支援服務”雙方只能以文字交談

    • “線上即時支援服務”可由多位客服人員同時登入操作,但每位客服人員的真實Internet Protocol(IP地址)必需不相同

    • 每位客服人員登入支援系統後,只要不關閉管理視窗,仍可進行其他工作,若有線上用戶點擊支援按鈕,管理區將自動置於最前,若登入時選擇啟用“聲音提示”,系統將播出提示聲音給客服人員知悉

    • “線上即時支援服務”只有在任一客服人員登入後方在線上商店運作,若所有客服人員登出,或管理區被關閉,即時支援服務將終止


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Testimonials

    Testimonials


    我們的“線上商店”系統,能讓你的顧客針對某些產品發表用後感或意見,令商店更具互動感,亦可令其他有意購買的顧客獲取更多用家的評論資訊。

    對於大部份的正面產品評論,管理員大可不必操心,但若出現一些負面的產品評論,這時管理員便需要衡量是否把評論修改或甚至刪除它。

    而“顧客心聲”是為已登記的會員而設,不論該名會員是否曾購買產品,都可直接參與發表他/她的評論心聲,而在現階段,管理員若希望為產品增加一些評論,則需要按正常途徑登記為普通會員才能發表評論心聲。

    進入“顧客心聲”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“顧客心聲”

    每項“顧客心聲”包含的資料:
    • 商品
      評論針對的產品

    • 評論由
      評論心聲的發表會員

    • 日期
      評論心聲的發表日期

    • 評論內容
      評論心聲的內容,不可使用HTML語法

    • 評等
      由五棵星星組成,並從“壞”至“好”組成參考等級

    針對“顧客心聲”的動作:
    • 編輯
      修改已經發表的顧客心聲資料

    • 刪除
      將該產品的顧客心聲刪除,此刪除動作只針對顧客心聲資料,不會把原有產品刪除

    注意事項:
    • “顧客心聲”必需由已登記的會員從店面發表,管理系統不設新增功能

    • “顧客心聲”的內客和評等,只屬互動性質的額外資訊,不會構成對產品銷售和其他功能的影響

    • 若希望有新的“顧客心聲”被發表時第一時間收到通知,請先在“系統設定”的“聯絡資料”設定“新增顧客心聲通知”的電郵地址


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 感謝詞

    感謝詞


    首先感謝您選用Ec2Biz電子商務系統。現時在亞洲各國,由以日本、台灣等地區的電子商務及網上營商已經發展成熟,而香港亦因擁有國際金融中心及先進的物流科技等重要資源,使得電子商務對各大中小企業來說已是公司業務的重要成功因素。

    以往由於很多公司受資源所限,要發展電子商務需面對種種障礙,例如沒有熟識有關技術的工程人員、對投資網絡器材及日後維護顯得難以入手,以致業務未能盡享網上營商所帶來的巨大商機。

    今天我們馮著多年網絡系統的設計及改良,規劃出國際水準的電子商務管理軟件、配合先進而安全穩定的美國原裝伺服器機組及防火牆設備,並由專業的工程人員分組管理及監察整個系統的運作。

    我們深信貴公司的基本業務配合Ec2Biz的電子商務系統,以最低的投資,享受國際市場上達致最高的競爭能力及回報。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Summit 2008 Agenda Announced by Parallels

    Summit 2008 Agenda Announced by Parallels


    Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

    This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

    This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

    "The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

    Agenda Highlights
    The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

    The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

    Featured speakers include:
    • Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.

    • Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.

    • Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.

    • Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

    Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

    A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

    Register, Reserve Hotel before April 19
    Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • Xaraya

    Xaraya


    Xaraya delivers the requisite infrastructure and tools to create custom web applications that include fully dynamic multi-platform Content Management Solutions (CMS).

    Xaraya's modular, database independent architecture introduces tools that separate form, function, content, and design with on-the-fly extensions allowing greater control and versatility.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • OSCommerce

    OSCommerce


    osCommerce is an online shop solution that offers a wide range of out-of-the-box features that allows online stores to be setup fairly quickly with ease, and is available for free as an open source based solution released under the GNU General Public License.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pivot

    Pivot


    Pivot is a web-based tool to help you maintain dynamic sites, like weblogs or online journals.

    Pivot is released under the GPL so it is completely free to use.

    It is written in PHP, and does not require additional libraries or databases to function.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PinnacleCart

    PinnacleCart


    Pinnacle Cart is an extremely powerful php shopping cart and website builder application. Designed from marketing perspective, this eCommerce application is feature-packed, robust, scalable and easy to use.

    Pinnacle Cart is the clear choice for serious merchants focused on rapidly and cost effectively deploying, managing and growing a successful web-based business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML True Color Chart

    HTML True Color Chart


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    FFFDFDFEFAFBFFFDFFFFFFFFFDFDFFFAFDFEF7FBFA


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Upload

    Upload


    Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Encryption

    Encryption


    encryption is the process of obscuring information to make it unreadable without special knowledge, sometimes referred to as scrambling. Encryption has been used to protect communications for centuries, but only organizations and individuals with an extraordinary need for secrecy had made use of it. In the mid-1970s, strong encryption emerged from the sole preserve of secretive government agencies into the public domain, and is now used in protecting widely-used systems, such as Internet e-commerce, mobile telephone networks and bank automatic teller machines.

    Encryption can be used to ensure secrecy, but other techniques are still needed to make communications secure, particularly to verify the integrity and authenticity of a message; for example, a message authentication code (MAC) or digital signatures. Another consideration is protection against traffic analysis.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Internet

    Internet


    For the more general networking concept, see computer network, computer networking, and internetworking.

    Visualization of the various routes through a portion of the Internet. Internet Portal
    The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • PHP - How to check the PHP settings on the hosting server?

    PHP - How to check the PHP settings on the hosting server?


    A very easy way of doing this is to create a file named "check_info.php" or "check_info.php5".

    Insert the following line in it:

    <? phpinfo(); ?>

    Then run this file in your domain, i.e. http://www.domainname.com/check_info.php

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to define session.save_path

    PHP - How to define session.save_path


    If you can’t modify PHP.INI global configuration file, or just want to make the change affect Joomla! or Mambo application only, you must create or edit the .htaccess file in the installation directory for Joomla! or Mambo, and add the following line:

    php_value session.save_path '/var/www/vhosts/domainname/httpdocs/sessions'

    Change the /sessions to a folder that is writable(chmod 0757) and prefer to be a session saved folder by you which has been created first.

    * Where domainname is your domain name.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Reseller’s Guide

    Plesk 10 Reseller’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This guide is intended for hosting services resellers who are going to use Parallels Plesk Panel 10 as Reseller users.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • POP3, IMAP4 and SMTP settings information

    POP3, IMAP4 and SMTP settings information


    Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

    TypeNameInformationPort
    UsernameLogin Nameuser@yourdomain.com (example)--
    PasswordPasswordX0CeFt6EMGfOMm5Q (example)--
    POP3Incoming Servermail.yourdomain.com (example)110
    POP3S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)995
    IMAP4Incoming Servermail.yourdomain.com (example)143
    IMAP4S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)993
    SMTPOutgoing Servermail.yourdomain.com (example)25
    SMTP SubmissionOutgoing Servermail.yourdomain.com (example)587
    SMTPS (SSL/TLS)Outgoing Secure Servermail.yourdomain.com (example)465


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Windows Mail Setup Tutorial

    Windows Mail Setup Tutorial


    Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup Your Emails on PLESK Control Panel

    How to setup Your Emails on PLESK Control Panel


    This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

    NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

    Your e-mail accounts are configured through PLESK .
    To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

    POP3 (incoming) mail server: mail.yourdomain.com

    SMTP (outgoing) mail server: mail.yourISP.com

    Which means you will have to use your ISP smtp server.

    Please be aware, when you set up outlook that your UserID is your full email address.

    The url for your online webmail is
    http://webmail.yourdomain.com

    Where yourdomain.com is the domain name of your Web host.

    Please be aware that your email will not work until your domain resolved to our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird for Windows Email Setup Tutorial

    Mozilla Thunderbird for Windows Email Setup Tutorial


    In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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