17 Dec, 2018
Welcome! Guest
[ Login ]
Home News & Events About Us Services FAQ Knowledge Base Affiliate Program Signup Contact Us
The ONE STOP SOLUTION to all your eBusiness Needs!
Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Domain Names Knowledge

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FrontPage

    FrontPage


    Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

    One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • ISP

    ISP


    An Internet service provider (abbr. ISP, also called Internet access provider or IAP) is a business or organization that provides to consumers access to the Internet and related services.

    In the past, most ISPs were run by the phone companies. Now, ISPs can be started by just about any individual or group with sufficient money and expertise. In addition to Internet access via various technologies such as dial-up and DSL, they may provide a combination of services including Internet transit, domain name registration and hosting, web hosting, and colocation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Encryption

    Encryption


    encryption is the process of obscuring information to make it unreadable without special knowledge, sometimes referred to as scrambling. Encryption has been used to protect communications for centuries, but only organizations and individuals with an extraordinary need for secrecy had made use of it. In the mid-1970s, strong encryption emerged from the sole preserve of secretive government agencies into the public domain, and is now used in protecting widely-used systems, such as Internet e-commerce, mobile telephone networks and bank automatic teller machines.

    Encryption can be used to ensure secrecy, but other techniques are still needed to make communications secure, particularly to verify the integrity and authenticity of a message; for example, a message authentication code (MAC) or digital signatures. Another consideration is protection against traffic analysis.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • TellMe

    TellMe


    Get all the lowdown details on that address.
    Occasionally I run across a piece of spam that I want to find the origin of, or I am just curious about what a server is all about.

    This is a web interface that brings my many stops together in one.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • OpenX

    OpenX


    OpenX (phpAdsNew) is an open-source ad server, with an integrated banner management interface and tracking system for gathering statistics.

    With OpenX you can easily rotate paid banners and your own in-house advertisements.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2evolution

    B2evolution


    b2evolution is a powerful blog tool you can install on your own website.

    It includes all the features of traditional blog tools, and extends them with evolved features such as file & photo management, advanced skinning, multiple blogs support as well as detailed user permissions...
    Not to mention third party plug-ins!

    Plus, it's free, open-source (GPL), it runs on virtually any webserver featuring PHP+MySQL and it's available in many languages!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkPoint

    LinkPoint


    LinkPoint API is comprehensive payment processing software for the merchant who requires a more sophisticated payment solution.

    LinkPoint API gives merchants complete control over how their payments are processed, and allows them to build transaction processing applications that can process payments from a Web site or from multiple Point of Sale terminals. Ideal for either e-commerce or large-scale retail situations, LinkPoint API uses Secure Sockets Layer (SSL) technology to encrypt and pass confidential transaction and order information directly to the LinkPoint Secure Payment Gateway.

    LinkPoint API includes modules that calculate tax and shipping. In addition, LinkPoint API provides sales, returns, real-time authorizations, purchasing cards and real-time reports. You have your choice of several different web development languages for employing the API. The languages supported are: C++, C#, PHP, Macromedia® ColdFusion®, .NET.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PLOG

    PLOG


    Blogging platform built with PHP, designed with maximum customizability, speed and ease of use in mind. (Warning: requires php.ini safe_mode=Off for correct working)

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • PHP - How to define magic_quotes_gpc

    PHP - How to define magic_quotes_gpc


    You can Enable / Disable magic_quotes_gpc for php in your account by setting this directive in .htaccess in httpdocs folder:

    php_flag magic_quotes_gpc On

    or

    php_flag magic_quotes_gpc Off

    The magic_quotes_gpc is a function which automatically escape $_GET, $_POST and $_COOKIE variables. This cause a lot of (poorly written) PHP scripts out there which blindly rely on magic_quotes_gpc, to be wide open to various SQL/XSS-injections.

    If you run a website that relies on magic_quotes_gpc for escaping user input, we strongly recommend that you disable access to such scripts until a version fixing this bug is released.

    By default magic_quotes_gpc was turned off.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Default home page priority

    Default home page priority


    The filename below is the order of priority which the web hosting will read as the website index (default/main) page.

    1. index.php
    2. index.html
    3. index.htm
    4. index.shtml
    5. index.cfm (Option)

    If you need to change a site or directory default page, you can do so see: How do you set a website default page to something other than index.html.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Domain Administrator's Guide

    Plesk 9 Domain Administrator's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do upload my website

    How do upload my website


    To upload your files with FTP you will need an FTP client.
    User name and password are the same as the PLESK.
    Upon connecting, you will see a list of the following directories:

    • anon_ftp
      This directory is used for anonymous ftp upload/downloads.

    • cgi-bin
      A directory for your cgi scripts.

    • error_docs
      This directory holds the html error pages that you can customize for your needs.

    • httpdocs
      This is the root of your website where you should put all website related files.

    • httpsdocs
      This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.

    • private
      This folder is for storing personal and private files and cannot be accessed by people using your website.

    • statistics
      This directory is used for storing web statistics and logging information of your website and ftp service.

    • subdomains
      This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.

    • web_users
      This directory is for webusers you created in your plesk desktop.


    The httpdocs is where your web page files has to be placed.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • E-Voucher Approval

    E-Voucher Approval


    若您的“線上商店”提供可選購的“電子禮券”,基於保障原因,必需經由管理員進行批核,以確保訂購的付款交易無誤,才存進顧客的電子禮券帳戶。

    如接獲顧客購買“電子禮券”的訂單,務必確認有關的付款交易已完成,方可批核顧客的“電子禮券”。

    “電子禮券”與“優惠禮券”的差別:
    • 電子禮券
      跟現金相同,不含任何使用限制,顧客可付款自購,或由管理員簽發

    • 優惠禮券
      可設定若干行使限制,並只能透過管理員簽發

    進入“顧客禮券批核”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“顧客禮券批核”

    每項“顧客禮券”包含的資料:
    • 購買客戶
      購買電子禮券的顧客姓名

    • 購買金額
      購買電子禮券的面值(銷售金額)

    • 訂單編號
      相關的訂單編號

    • 購買日期
      相關的訂單的購買日期

    確認“顧客禮券”的程序:
    1. 點擊欲檢視“待批核名單”旁的“確認禮券”

    2. 如訂購的付款方式屬“線上付款”,例如信用咭、PAYPAL(貝寶),請到達相關閘道並檢查交易是否已完成,其他付款方式則亦請檢查有否收妥款項

    3. 如付款証實無誤後,點擊“確認”按鈕,或按“返回”放棄確認

    4. 確認完成後,系統將把相關價值的電子禮券存進顧客的“電子禮券帳戶”內,並同時寄出通知郵件給對方

    5. 此時顧客已可隨時使用禮券的價值訂購產品及結帳,或將“電子禮券”轉寄給親友

    注意事項:
    • 您的線上商店必需有銷售電子禮券,方會產生這篇所述的待批核顧客禮券

    • 若需設定產品屬可供購買的“電子禮券”,只需在型號輸入以大寫英文“GIFT”為首,例如“GIFT100”,而禮券的售價便是面值,請參考“產品管理”

    • 禮券一經確認,將直接存進顧客的“電子禮券帳戶”內,無法以其他途徑改變面值或刪除

    • 顧客付款購買的電子禮券,不需通過“啟用編號”使用

    • 顧客可於同一項訂單內,包含電子禮券及其他產品一同結帳

    • 顧客可重複購買電子禮券,相關的面值將疊加於原本面值

    • “電子禮券”可視為現金,顧客持有的面值適用於所有產品而無任何限制,若顧客持有足夠的禮券面值,結帳時可全數替代應繳金額,甚至適用的手續費

    • 若顧客於結帳後仍有禮券餘值,可於下次購物時繼續使用

    • 顧客可將持有的禮券面值自用,或轉寄全部、部份面值給親友當現金使用(轉寄後的收禮者仍需按照正常程序登記成為會員及結帳)

    • 顧客持有的“電子禮券”只適用於您的“線上商店”

    • 由於沒有途徑修改顧客持有的“電子禮券”資料,所以在您的商店產品內,例如銷售的電子禮券,應註明“不可折回現金”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Approval

    Customers Approval


    我們的“網上開店”系統,可以同時以單一網站實行“B2C”和“B2B”的方案,如果您決定以“B2B”型式營運線上貿易,則可透過向每一位登記的會員進行篩選,確保不會令業務資料外流給競爭對手。

    而這份指南將介紹如何處理登記會員的確認工作。
    設首先確定已經把“系統設定”的“會員設定”裏“新增客戶批核選擇”設成“需批核”。

    若希望商店產品的售價只讓已批核會員觀看,請同時將“系統設定”的“會員設定”裏“非認可批核會員不能觀看售價”設成“啟用”。

    如您的“網上商店”屬零售“B2C”模式,這裏的說明請直接忽略。

    進入“待確認會員”管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“待確認會員”

    3. 選擇針對的會員

    “待確認會員”包含的資料:
    • 客戶基本資料
      檢視登記資料,考慮是否批核該名會員

    • 郵件主題及內容
      使用預設郵件範本,寄出確認通知

    • 確認
      直接點擊“確認”按鈕

    針對“待確認會員”的動作:
    • 確認會員
      若檢視資料後認為合適,可進行確認工作

    • 刪除
      若登記者不符合要求,可直接刪除

    • 寄電子郵件
      在正式確認前寄電郵向登記者查詢

    注意事項:
    • 未被確認的登記者,將無法登入網站

    • 如啟用“非認可批核會員不能觀看售價”,則未被確認的登記者將無法登入及觀看售價

    • 可配合“目錄分類”的“專屬客戶目錄”,把產品隱藏,令一般人無法觀看,只對被確認而且亦是“專屬客戶”級別的會員開放瀏覽權

    • 若需要將已經確認的會員轉回“未確認狀態,請往“客戶資料”選出該會員並修改“會員確認”及“專屬客戶狀態”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 準備的資料

    準備的資料


    對於已運作的業務,貴公司可能需要作出一些安排及改動,因電子商務在某程度上需要精確的資料,例如貨運費用、貨品的售價等,所以在展示產品給顧客前,務必在正式輸入系統前預先準備所需資料。

    將會展示於網站的一般「中英文」資料:
    • 網站主題

    • 網站說明 / 簡介

    • 網站關鍵字

    將會展示於網站和各類“電子郵件”內的「中英文」聯絡資料資料:
    • 網站負責人稱呼

    • 主要電子郵件

    • 客戶查詢郵件的收件地址

    • 新訂單的通知電郵地址

    • 公司聯絡電話號碼

    • 客戶服務電話號碼

    • 公司傳真機號碼

    • 公司名稱

    • 公司地址

    用於系統向您發出通知的資料:
    • 傳真機號碼

    • 接收短訊的手機號碼

    商品展示的「中英文」資料:
    • 產品目錄

    • 產品名稱

    • 產品型號

    • 產品售價

    • 產品數量

    • 產品重量

    • 產品詳細說明

    商品展示的外觀資料:
    • 一幅主要圖片

    • 其他附加圖片

    • 適用的產品視像檔案

    若業務資料需較詳盡,可預備一些選擇性的資料:
    • 多種組別的客戶群組

    • 產品狀態

    • 特色產品

    • 商品品牌

    • 開售日期

    • 產品稅別

    • 產品成本

    • 特價產品

    • 產品客戶群組售價

    • 產品客戶群組特價

    • 產品欄位資料

    • 產品簡短主題

    • 產品簡短介紹

    • 產品關鍵字

    • 關聯的產品

    • 產品的可選擇特性

    整頁展示的資料:
    • 關於我們

    • 客戶服務

    • 貨運及退貨說明

    • 服務條款

    • 個人私隱說明

    一些電子商貿運作上需預先申請的服務:
    • 金流、信用咭收貨

    • 運費服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Unsold Shopping Cart

    Unsold Shopping Cart


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    “購物車未完成報告”能讓您知悉顧客放在“購物車”的產品,而這些產品名單的存在,意味顧客未進行結帳,或結帳過程遇到難題,這時您便可了解顧客的購物需要,從而提供適當的協助。

    進入“購物車未完成報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“購物車未完成報告”

    每項“購物車未完成報告”包含的資料:
    • 日期
      購物車內容的建立日期,或最近的狀態日期

    • 姓名
      購物車所屬的顧客姓名,點擊該姓名,即可到達該顧客的詳細資料

    • 電子郵件
      購物車所屬的顧客電子郵件,點擊該電子郵件,即可到馬上寄送聯絡電子郵件

    • 電話號碼
      購物車所屬的顧客電話號碼

    • 手機號碼
      購物車所屬的顧客手機號碼

    • 產品資料
      詳列購物車內的產品名單

    “購物車未完成報告”的顯示範圍:
    • 日期範圍
      選擇合適的範圍天數

    針對“購物車未完成報告”的動作:
    • 刪除
      將顧客的“購物車”內容清空,並刪除有關記錄

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Page Content Manager

    Page Content Manager


    我們的“線上商店”設有一些獨立頁面,而某些頁面亦能讓您自由加入適當的訊息,以便令整個商店能展示更多關於您的業務情報。

    透過“頁面內容管理”內建的HTML編輯器,您將能快捷輕鬆地編輯當中內容,就像平日慣常使用的文字處理一樣,而無需專門的編輯知識。

    進入“頁面內容管理”:
    1. 點擊主選單的“資訊管理”

    2. 點擊左選單的“頁面內容管理”

    可供編輯的頁面:
    • 進店歡迎頁
      網站首頁的獨立頁面,能置放“文字訊息”或自訂的“HTML”內容,包括歡迎圖片或“SWF”動畫

    • 首頁文字
      目錄首頁,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 走動文字
      每頁頁頂的“走馬燈”文字訊息,例如一些“新消息”或“宣傳語句”

    • 貨運及退貨說明
      堪入於“其他頁面”模板的獨立頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 個人私隱說明
      堪入於“其他頁面”模板的獨立頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 服務條款
      堪入於“其他頁面”模板的獨立頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 關於我們
      堪入於“其他頁面”模板的獨立頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 客戶服務
      堪入於“其他頁面”模板的獨立頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 特別消息
      目錄首頁,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 聯絡我們
      堪入於“其他頁面”模板的聯絡頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 訂購完成
      堪入於“其他頁面”模板的訂購完成頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    • 產品預訂服務
      堪入於“其他頁面”模板的產品預訂服務頁面,能置放“文字訊息”或自訂的“HTML”內容,包括圖片及“SWF”動畫

    頁面內容包含的資料:
    • “中英文”頁面HTML
      透過“HTML”編輯器輸入,或利用“原始碼”編輯HTML

    • 顯示狀態
      選擇其中一種狀態,例如“顯示”、“隱藏”

    “頁面內容”適用的“標籤”:
    透過“標籤”能讓資訊正確地顯示,而且能自動對應中英文頁面,無需擔心更改系統設定的聯絡資料後,遺漏修改頁面內容,請使用以下專用“標籤”加插在適當的HTML位置內
    • [[PAGE:HOME_URL]]
      您的線上商店網址

    • [[PAGE:SITE_NAME]]
      您的網站名稱

    • [[PAGE:SITE_DESCRIPTION]]
      您的網站說明 / 簡介

    • [[PAGE:SITE_KEYWORDS]]
      您的網站關鍵字

    • [[PAGE:COMPANY_NAME]]
      您的公司名稱

    • [[PAGE:COMPANY_ADDRESS]]
      您的公司地址

    • [[PAGE:COMPANY_TEL]]
      您的公司聯絡電話號碼

    • [[PAGE:COMPANY_FAX]]
      您的公司傳真機號碼

    • [[PAGE:COMPANY_SERVICE_TEL]]
      您的客戶服務電話號碼

    • [[PAGE:STORE_OWNER]]
      您的網站負責人名稱

    • [[PAGE:STORE_OWNER_EMAIL]]
      主要電子郵件

    • [[PAGE:STORE_ENQUIRY_EMAIL]]
      客戶查詢郵件的收件地址

    • [[PAGE:STORE_ORDER_EMAIL]]
      新訂單的通知電郵地址

    傳統的文字輸入範例:
    歡迎光臨佳佳網上精品商店
    如有問題請致電我們啊,電話是(852)1234 5678


    使用“標籤”後的輸入範例:
    歡迎光臨[[PAGE:SITE_NAME]]
    如有問題請致電我們啊,電話是[[PAGE:COMPANY_TEL]]


    頁面的顯示結果範例:
    歡迎光臨佳佳網上精品商店
    如有問題請致電我們啊,電話是(852)1234 5678


    注意事項:
    • 走動文字的模板標籤:[[HTML:TEXT_SCROLL]]

    • 除“進店歡迎頁”外,其他頁面內容在模板的標籤:[[HTML:DATA_PAGE_CONTENT]]

    • 所有頁面內容必需將“顯示狀態”設為“顯示”,而且需具有內容方可生效

    • 自訂HTML若有圖片,必需使用編輯器的“插入/編輯 圖片”按鈕正確上傳至伺服器,以下是正確的HTML例子:

    • 自訂HTML若有FLASH動畫檔案,必需使用編輯器的“插入/編輯 Flash”按鈕正確上傳至伺服器,以下是正確的HTML例子:

    • 若需借助其他HTML軟件預先完成排版,強列建議使用“FrontPage”、“Dreamweaver”,而不應以“MicroSoft Word”的文字編輯器進行

    • 盡量不要在網站任何頁面輸入聯絡電郵地址,應推薦客戶使用“支援服務記錄”(聯絡我們)的線上表格進行聯繫,這行動令所有查詢都能被記錄,亦可防範惡意程序抓到您的電郵地址發送垃圾郵件(系統在“聯絡我們”顯示的電郵地址已經過圖片轉化處理,惡意程序無法提取內容)


    Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 100 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup Your Emails on PLESK Control Panel

    How to setup Your Emails on PLESK Control Panel


    This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

    NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

    Your e-mail accounts are configured through PLESK .
    To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

    POP3 (incoming) mail server: mail.yourdomain.com

    SMTP (outgoing) mail server: mail.yourISP.com

    Which means you will have to use your ISP smtp server.

    Please be aware, when you set up outlook that your UserID is your full email address.

    The url for your online webmail is
    http://webmail.yourdomain.com

    Where yourdomain.com is the domain name of your Web host.

    Please be aware that your email will not work until your domain resolved to our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Windows Phone 7 Mobile Device

    How to setup your email account on Windows Phone 7 Mobile Device


    Configuring your Windows Phone 7 device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Windows Phone 7 device.

    Currently tested devices are:
    • HTC Radar
    • SAMSUNG Focus
    • LG Optimus 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

Contact Us

News & Events

Credit card processing fees

Price adjustment for Domain name

2018 Chinese New Year Holiday Notice

Merry Christmas 2017

Scheduled Maintenance on 9 Apr 2017

New Article

Payment Method

Bank Deposit / ATM
Mailing Cheque
Credit Card

ec2Biz.com Interactive Multimedia Ecommerce Web Hosting Online Shop Domain name Solutions
©2018 Focus Network Company. All Rights Reserved.