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Industry News

如何利用異地備份隬補防毒軟件的不足

如何利用異地備份隬補防毒軟件的不足

從世衛在2009年4月24號發出的第一個人類豬流感個案開始，至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界，惡性攻擊病毒每天在不斷的增加、更新和改變，而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響，是企業I.T.部門經常要面對的挑戰。

企業單靠病毒掃描軟件並不足夠

根據美國FBI 2005的研究指出，約84%的公司會受到惡性病毒的攻擊。另外，美國網絡安全協會(Cyber Secure Institute) 的報告指出，企業為了清除各項病毒的花費高達90億美元！無論您為電腦做再好的隔離措施，例如擁有最新的防病毒軟件和頻密的病毒掃描，病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案，例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以，企業要防範數據丟失帶來的災難性影響，單靠病毒掃描軟件並不足夠。

設立災難性回復方案才能治本

其實要解決以上問題就要從根本著手，第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution)，而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup)，這樣，當遇到病毒入侵造成數據丟失，企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上，把受到感染或是有故障的電腦復原到正常狀態，確保企業持續運作，儲存於電腦內的業務數據亦能得以保存。

有資深企業備份經驗的Ahsay 銷售部經理候健生指出：「如何為企業設立有效和快速的災難復原方案是一個很大的課題，大小企業都需要正視。但對中小企來說，由於資源所限，加上公司內未必有專門負責I.T.方面的人員，所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件，可以滿足基本備份需要。但這些軟件只能夠作本地備份，一旦公司的電腦受到病毒侵襲，用作儲存備份的電腦或伺服器亦可能已經中毒，導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件，才能確保災難復原能發揮功效，因為就算本地公司內所有電腦和伺服器都已經中毒，儲存於異地的鏡像備份數據亦不會受到感染，企業便可快速地把電腦鏡像直接從異地恢復到電腦上，達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

關於Ahsay

Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港，目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商，並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Google 7.68 Terabits Per Second Cable
Google 7.68 Terabits Per Second Cable

Search giant finalizes plan for Pacific fiber being ran.

The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft recommends against usage of SHA-1
Microsoft recommends against usage of SHA-1

Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

Web Page Design Tips
Web Page Design Tips

Your web sites appearance says a great deal about you or your company. If you are looking for some ideas about how to make great web sites, these are a couple of good places to start.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Discuz! Board
Discuz! Board

Crossday Discuz! Board (or simply Discuz!) is an Internet forum developed by Comsenz Technology Ltd. It is built on the PHP scripting language, supporting MySQL and PostgreSQL database management systems. Discuz! is freeware. It is now widely used in China and Hong Kong, but has not been very popular in other countries/places due to lack of support for other languages. The long developed English version of 5.5.0 was never released to public.

It was modified from the well-famous discussion board XMB (forum).

Comsenz Technology Ltd

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Protecting Your User Account & Password
Protecting Your User Account & Password
- Use a password with a mix of at least 12 mixed-case alphabetic characters, numerals and special characters.
- Use a password that is difficult to guess but easy for you to remember, so you do not have to write it down.
- Change the default or initial password the first time you login.
- Change your password frequently, at least once every 90 days.
- Logout when finished using terminals or PCs in public areas, such as a library or cafe.
- Change your password immediately if you believe that it has been compromised. Once done, notify the system/security administrator for follow up action.
- Consider installing RoboForm Password Manager, Form Filler, Password Generator, Fill & Save Forms and other security software.
- Don't use your own name as a login name in any form (as-is, capitalised, reversed, doubled, etc).
- Don't use other information that might be easily obtained about you. This includes ID card numbers, telephone numbers, birth dates, license numbers, the name of the street you live on, and so on.
- Don't use a password that contains all digits, or all the same letters.
- Don't use the name of your child or spouse in any form.
- Don't use a well-known abbreviation e.g. TVB, HSBC, EC2BIZ, ILOVEYOU.
- Don't use consecutive letters or numbers like "abcdefg" or "1234567".
- Don't use adjacent keys on the keyboard like "asdfghj".
- Don't use a word that can be found in an English or foreign language dictionary.
- Don't use a word in reverse that can be found in an English or foreign language dictionary.
- Don't reuse recently used passwords.
- Don't use the same password for everything; have one password for non-critical activities and another for sensitive or critical activities.
- Don't write down your password, particularly anywhere near your computer or file it in a box file with the word 'password' written on it.
- Don't tell or give out your passwords to other people, even for a very good reason.
- Don't send your password unencrypted, especially via email.
- Don't display your password on the monitor screen.
- Avoid using the "remember your password" feature associated with some websites, and disable this feature in your browser software.
- Don't store your password on any media unless it is protected from unauthorized access (e.g. encrypted with an approved encryption method).
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
網絡供應商(ISP)怎樣評價您發出電郵的信譽
網絡供應商(ISP)怎樣評價您發出電郵的信譽

現時網絡供應商根據寄件者IP地址的信譽來評價電郵的可信性，即是代表發電郵的域名必須保持良好的紀錄，盡量令收件者不會將自己的域名列為spammer。但有些寄件者並沒有一個獨立的IP地址，若與他人共用一個IP地址，便要多留意對方的行為。而且，假如於自己IP地址同一範圍內已有IP地址被列入spammer，亦會影響自己成為spammer的機會。除了IP地址影響電郵的可信性，以下三點亦是主要考慮的問題：
1. 垃圾郵件的投訴率太高
  
  現在有很多網絡供應商如Hotmail、MSN、AOL、Yahoo和Microsoft都提供回饋環服務(Feedback Loop)，一旦有收件者將你列為spammer，網絡供應商會向發件公司匯報有關情況，好讓及早檢討及改善電郵營銷方針。通常垃圾郵件投訴率不應多於1%，當超過1%時，網絡供應商就會開始考慮將所有電郵過濾，亦即是您很有可能會失去與另外99%客人的聯繫。
2. 垃圾郵件陷阱
  
  網絡供應商為防止spammer活動，會嘗試於網上散佈一些自己的電郵地址，故意讓spammer使用軟件搜尋到，當這些郵箱收到宣傳電郵，網絡供應商便知道此發件人很可能是spammer，這種方法被稱為垃圾郵件的陷阱。有些公司購買電郵地址以擴大database，這些電郵地址很多都是來歷不明，因此很容易跌入垃圾郵件的陷阱。
3. 不明來歷的電郵地址
  
  不明來歷電郵地址的定義是網絡供應商不能辨認的電郵地址，任何一間公司的Database List裡有太多不明電郵地址都是不健康的現象，當電郵到達網絡供應商時，若其中有很多不能辨認的電郵地址，網絡供應商會有可能將你標籤為spammer。
總括而言，除了網絡供應商有自訂的一套機制去偵測垃圾郵件，最重要的還是List的質素，即是permission based的電郵地址。這些未經用家同意的地址，即使寄出再有誠意的電郵，收件者亦會向網絡供應商回報你是spammer，加上垃圾郵件陷阱難以偵測，只好用盡千方百計避免成為spammer。方法如下：
- 淘汰無效或不活躍的電郵電址；
- 向網絡供應商登記回饋環服務(Feedback Loop)，監測垃圾郵件的情況；
- 使用double opt-in的方法，向收件人發出確認信以證明該郵箱是正確及屬於使用者的，以避免向一些不明電郵地址發出郵件。
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

SWF (Flash Animations)
SWF (Flash Animations)

SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Browser
Browser

Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Internet Protocol
Internet Protocol

Internet Protocol (IP) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP)—in simpler terms, a computer address. Any participating network device—including routers, computers, time-servers, printers, Internet fax machines, and some telephones—can have their own unique address.

An IP address can also be thought of as the equivalent of a street address or a phone number (compare: VoIP (voice over (the) internet protocol)) for a computer or other network device on the Internet. Just as each street address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a specific computer or other network device on a network.

IP addresses can appear to be shared by multiple client devices either because they are part of a shared hosting web server environment or because a proxy server (e.g., an ISP or anonymizer service) acts as an intermediary agent on behalf of its customers, in which case the real originating IP addresses might be hidden from the server receiving a request. The analogy to telephone systems would be the use of predial numbers (proxy) and extensions (shared).

IP addresses are managed and created by the Internet Assigned Numbers Authority (IANA). The IANA generally allocates super-blocks to Regional Internet Registries, who in turn allocate smaller blocks to Internet service providers and enterprises.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
URL
URL

A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
B2C (Business-to-consumer)
B2C (Business-to-consumer)

B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

Using FTP with Internet Explorer (IE)
Using FTP with Internet Explorer (IE)

Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

If your FTP requires a username and password, you will obviously need these before you begin.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 11 Reseller’s Guide
Plesk 11 Reseller’s Guide

With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
MySQL - How do I import a MySQL Database
MySQL - How do I import a MySQL Database

You have a backup of my database that you need to import/transfer to new account.

Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.
1. Once you have your .sql file you will need to log into your account.
2. In the Plesk control panel you will find an Icon labeled Databases.
  ** If you have not created the database you will need create first. **
3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
5. This will create some tabs at the top of the screen, click on Import.
6. After clicking on Import you will see a file upload option.
7. Click Browse on the file upload option and find your .sql file.
8. After you have selected the file click GO and it will import your database.
9. Please be patient, the process may take a few minutes.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 9 Control Panel User’s Guide
Plesk 9 Control Panel User’s Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 10 Control Panel User’s Guide
Plesk 10 Control Panel User’s Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 10: hosting services customers, resellers and server administrators.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Tax Rates and Classes
Tax Rates and Classes

我們的“網上商店”系統，支援預收稅款功能，若您銷售的產品在某些國家屬於需繳稅款的話，您便可在系統預先設定相關稅別與稅率，以便系統為產品加上絯該稅率直接向顧客收取。

雖然大部份情況下若產品屬需繳稅的，都是由顧客自行處理入口稅的問題，商店負責人是無需特別處理，但是我們仍預備這項功能，讓您在需要時能夠使用。

這份指南將介紹“稅區、稅別、稅率”中的各項設定。

“稅區”包含以下資料：
- 地區名稱
  正確的地區“英文”名稱，例如“Florida”
- 說明
  針對這個“稅區”的輔助“英文”說明，例如“Florida local sales tax zone”
“稅別”包含以下資料：
- 稅別標題
  關於稅別的標題，例如“Taxable Goods”
- 描述
  針對這項稅別的輔助“英文”描述，例如“The following types of products are included non-food, services, etc”
“稅率”包含以下資料：
- 稅別標題
  選擇一個預先建立妥當的稅別
- 地區名稱
  選擇一個預先設定妥當的稅區
- 稅率 (%)
  輸入正確的稅率值
- 描述
  針對這個“稅區”的輔助“英文”描述，例如“FL TAX 7.0%”
- 優先權
  若同一稅區有多種稅率，請設定相關的優先權
注意事項：
- 建立稅率必需順序由“稅區”到“稅別”，最後才建立“稅率”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
General Configuration
General Configuration

Ec2Biz的「網上商店系統」提供極多樣化的商店功能，而且很多都屬獨有的，每使商店能暢順運作，請務必細心閱讀這裏介紹的“一般設定”。

這些設定包含很多關乎商店的細節，若設定不當，將引致顧客不能順利訂購產品，或訂單的應付金額不正確。

所以在“初始設定”或“日後修改”後，必需進行模擬購物，以確定商店能正確工作。

一般設定包含以下資料：

基本設置：
- 以語言類別轉換貨幣
  若商店設為“中英文”雙語，啟用這功能將在顧客瀏覽“中文版”時售價以“港幣”（或您預設的貨幣）顯示，而瀏覽“英文版”則顯示“美圓”的售價
- 商店的語言版本
  選擇：“繁簡中文+英文”、“繁簡中文”、“ 英文”，在“初始設定”後不應再更改，以免影響整個“資料庫”
- 放進購物車設定
  若顧客把產品放進“購物車”後，是否先顯示“購物車內容”，或直接返回瀏覽中的產品頁面
- 顯示目錄內的產品總數
  是否讓目錄內含產品總數顯示於“產品目錄”方塊
- 顯示的售價是否包含稅額
  是否讓購物資料顯示稅款（有設定稅制的情況下）
- 稅額顯示設定
  選擇：“包含稅額”、“只顯示產品淨售價”（有設定稅制的情況下）
貨運，包裝設定：
- 您的業務所在國家
  選擇您的業務國家，即是在商店裡所指的“本地”定義基礎
- 每項訂單的附加重量單位
  這數值適用於所有訂購品總重量再加上這“附加重量”，
  可以輸入數字，如數值是10，則訂購品總重再加10（例如總重量是500加上10，則顧客的應付運貨重量便是510單位）
  或輸入百份比，如百份比是5%，則訂購品總重再加5%（例如總重量是500加上5%，則顧客的應付運貨重量便是525單位）
- 產品貨運計算單位
  針對所有產品的重量單位，計算運費亦以這單位為基礎
- 預計貨品送達客戶所需天數
  可以留空，系統暫未對此數值具有任何功能
存貨設定：
- 在商店各頁展示存貨量為零(無存貨)的產品
  是否讓商店仍然展示一些存貨量為零或以下的缺貨產品
- 產品被訂購後扣減存貨量
  選擇：“自動扣減”、“不扣減”
- 顧客訂購存貨量不足(缺貨)的產品並進行結帳
  
  若設為“接受”，則存貨量只有一件，但顧客訂購五件，系統仍可讓顧客繼續結帳
  若設為“不接受”，顧客只能訂購實際存貨量的產品，若訂購超過存量，系統將拒絕顧客繼續結帳，直至顧客減少訂購量為止
- 產品需補貨的限定值
  若產品被訂購的數量低於此數值，系統將向您發出通知電子郵件
- 產品存量題示數值
  商店的產品存量提示界限
  存量為零或負數，將顯示“已售清”
  存量低於此數值但不是零或負數，將顯示“限量發售”
  存量高於此數值，將顯示“有存貨”
購物手續費：
- 是否啟用“購物手續費”
  選擇：“需要”、“不需要”
- 最低訂購產品總金額
  顧客的每張訂購單總金額低於此數值則需付“購物手續費”
- 手續費金額
  需付“購物手續費”金額
- 額外手續費針對的地區
  選擇：“本地”、“海外”、“本地與海外”
付款手續費：
- 是否啟用“付款手續費”
  選擇：“需要”、“不需要”
- 手續費金額
  需付“付款手續費”金額
- 手續費針對的付款方式
  單選或複選適用的付款方式
- 手續費針對的地區
  選擇：“本地”、“海外”、“本地與海外”
免費送貨：
- 是否啟用免費送貨優待
  選擇：“啟用”、“不啟用”
- 最低訂購產品總金額
  顧客的每張訂購單總金額高於此數值才可享“免費送貨”
- 免費送貨優待針對的地區
  選擇：“本地”、“海外”、“本地與海外”
結帳限制：
- “零售客戶”的每單最低訂購數量
  針對顧客必需訂購產品總數量超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
- “零售客戶”的每單最低訂購總金額
  針對顧客必需訂購產品總金額超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
- “群組客戶”的每單最低訂購數量
  針對顧客必需訂購產品總數量超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
- “群組客戶”的每單最低訂購總金額
  針對顧客必需訂購產品總金額超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
防欺詐系統：
如果您在網上商店銷售的產品是比較貴重的，對於欺詐的交易機會將相應提升
為免受不法之徒有機可乘，應啟用此項服務以阻絕可能出現的欺詐交易
當啟用此服務後，每單交易的總額到達指定的水平，系統將會進行以下核實程序：

1. 在進行信用咭結帳交易前，需要客戶參予一次電話核實
2. 系統將致電客戶登記的號碼(全球適用)
3. 客戶將在電話聽到說出的一組由隨機產生的4位數字
4. 客戶可按照指示而在電腦鍵盤按入聽到的數字組合，完成後可立即掛線
5. 如客戶在電話輸入的數字組合正確，這項交易的核實亦告完成
6. 客戶可如常地進行信用咭交易程序
7. 整項訂購交易便完成
- 自動電話核實系統
  選擇：“啟用”、“不啟用”（增值服務，必需預先向我們購買“驗証”才有效）
- 電話核實的適用交易總額
  訂單總金額高於此數值才需進行“電話核實”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Customers Orders Rank
Customers Orders Rank

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“客戶購物排行榜”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“客戶購物排行榜”
每項“客戶購物排行榜”包含的資料：
- 客戶名稱
- 國別
- 群組
- 訂單次數
- 積分
- 購物金額總計
“客戶購物排行榜”的排列方式：
- 按總金額
  以銷售的總金額由高至低排序
- 按訂單次數
  以訂單總次數由高至低排序
- 按國別
  以國別的總金額由高至低排序
- 按積分
  以積總額由高至低排序
針對“客戶購物排行榜”的動作：
- 排列方式
  選擇合適的排列方式
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail Configuration
E-Mail Configuration

我們的“網上商店”系統，需要利用多個電郵地址進行各種跟顧客溝通的用途，亦需要透過電子郵件向您通知運營狀況。

一般情況下，我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址，若您需要增加額外的電郵地址，可透過這份指南介紹的步驟進行管理。

這份指南介紹的電子郵件設定，不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

“郵件賬號”包含以下資料：
- 登入賬號
  登入賬號必需是英文細寫和數字，其中可使用的符號是“.”、“-”、“_”，例如賬號是“abcd88”，則電郵地址便是“abcd88@yourdomain.com”
- 密碼
  密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含登入賬號，組合亦不能過份簡單
- 確認密碼
  再一次輸入密碼作確認
針對“郵件賬號”的動作：
- 刪除
  將“郵件賬號”及內裏的郵件徹底刪除
注意事項：
- 電子郵件屬私人擁有的，切勿向他人透露登入資料，而登入資料亦應妥善保管
- 基於保安理由，建議每六個月變更一次登入密碼
- 修改已建立的郵件賬號的設定及更改密碼，請利用“網路郵局”或“PLESK控制台”
- 我們不會向您索取郵件賬號的資料，並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱
*** The above information is for reference only, Please seek independent technical advice if found necessary.
SEO Keywords
SEO Keywords

Ec2Biz的「網上商店系統」具備首創的動態優化技術，能讓您的線上商店較其他同業“脫穎而出”。

請選用一些和您的業務或產品有關的“關鍵字”，關鍵字越多則能令您的網站越受搜索引擎關注。

搜尋引擎最佳化(Search Engine Optimization，簡稱SEO)是一種利用搜索引擎的搜索規則來提高目的網站在有關搜索引擎內的提名的方式。由於不少研究發現，搜索引擎的用戶往往只會留意搜索結果最開首的幾項條目，所以不少商業網站都希望透過各種形式來干擾搜索引擊的排序。當中尤以各種依靠廣告維生的網站為甚。

所謂「針對搜尋引擎作最佳化的處理」，是指為了要讓網站更容易被搜尋引擎接受。

搜尋引擎會將網站彼此間的內容做一些相關性的資料比對。然後再由瀏覽器將這些內容以最快速且接近最完整的方式，呈現給搜尋者。

搜索引擎優化對於任何一家網站來說，要想在網站推廣中取得成功，搜索引擎優化都是至為關鍵的一項任務。同時，隨著搜索引擎不斷變換它們的排名演算法規則，每次演算法上的改變都會讓一些排名很好的網站在一夜之間名落孫山，而失去排名的直接後果就是失去了網站固有的可觀訪問量。所以每次搜索引擎演算法的改變都會在網站之中引起不小的騷動和焦慮。我們可以說，搜索引擎優化也成了一個愈來愈複雜的任務。

新增SEO 關鍵字：
1. 點擊主選單的“系統設定”
2. 點擊左選單的“SEO 關鍵字”
3. 輸入相關資料
4. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
注意事項：
- 每個“關鍵字請以”“,”（小逗號）分隔
- 請勿輸入一整句的短文章
- 無需輸入“重複”的“關鍵字”
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Outlook Express Setup Tutorial
Outlook Express Setup Tutorial

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Mozilla Thunderbird for Windows Email Setup Tutorial
Mozilla Thunderbird for Windows Email Setup Tutorial

In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on iPhone & iPad Mobile Device
How to setup your email account on iPhone & iPad Mobile Device

Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

Currently tested devices are:
- Apple iPhone 3
- Apple iPhone 3GS
- Apple iPhone 4
- Apple iPhone 4S
- Apple iPhone 5
- Apple iPhone 5S
- Apple iPhone 5C
- Apple iPad
- Apple iPad2
- Apple iPad Air
- Apple iPad mini
- Apple The New iPad
- Apple iPod touch
- Apple iOS 3
- Apple iOS 4
- Apple iOS 5
- Apple iOS 6
- Apple iOS 7
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Mozilla Thunderbird For Mac OSX Email Setup Tutorial
Mozilla Thunderbird For Mac OSX Email Setup Tutorial

In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Netvigator
Setup fetch email using Netvigator

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.
- Log into your Netvigator account. https://www.netvigator.com/chi/email.php
- Click Preferences and locate the Accounts section.
- Click Add External Account.
- Enter the full email address in the Email address field.
- Select POP3 in the Account type field.
- Enter the full email address in the Username of Account field.
- Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
- In the Password field, enter the password for the email address you provided.
- No need to enable Advanced Settings.
- Click Save.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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Email Tutorial

Outlook Express Setup Tutorial

Mozilla Thunderbird for Windows Email Setup Tutorial

How to setup your email account on iPhone & iPad Mobile Device

Mozilla Thunderbird For Mac OSX Email Setup Tutorial

Setup fetch email using Netvigator