5 Jul, 2022
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


General Information

  • Links

    Links


    Links is a basic, yet fully functional online Link management system that you may use as a framework to create an expanded system or use 'as is'.

    You may use it as a framework to create an expanded system or use 'as is'. Features include: link information such as name, category, description and url; list of recently added links; description search by keyword; users can add new links for approval; multi-level categories; administration and approvals of links; administration of users / members; administration of categories.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Daily Automatic Backup

    Daily Automatic Backup


    Focus Network Company uses a separate harddrive../backup drive on all servers that each day on AM 3:00, all data gets backed up to that drive.

    Data will be kept for 12-24 hours and it's for internal use only. To learn more for your own backup, please visit "Plesk User's Guide".

    We do not guarantee and are not liable for the integrity of your data.

    It is YOUR RESPONSIBILITY to make sure you have your sites backed up on your local machine. This includes databases etc. Please make sure you cover yourself with backups for all sites on our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GTCHAT

    GTCHAT


    GTChat is a fast and comfortable webchat application. Due to use of server push technology and working without a database like mySQL it uses only little server resources, which of course won't affect the performance. Some users have problems with server push because of their proxy servers. For those users there is also a client pull mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPDig

    PHPDig


    PhpDig follows links like any web browser, to build the pages list to index.

    Links can be in an AreaMap or frames. PhpDig supports relocations. Any syntax of HREF attribute is followed by Phpdig. Simple javascript links like window.open() or window.location() are followed too.

    PhpDig does not go out the root site you define for the indexing (but see Domain Indexing option). Spidering depth is chosen by user.

    All html content is listed, both static and dynamic pages. PhpDig searches the Mime-Type of the document.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PostNuke

    PostNuke


    PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

    But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

    PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SPAM

    SPAM


    Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

    Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Encryption

    Encryption


    encryption is the process of obscuring information to make it unreadable without special knowledge, sometimes referred to as scrambling. Encryption has been used to protect communications for centuries, but only organizations and individuals with an extraordinary need for secrecy had made use of it. In the mid-1970s, strong encryption emerged from the sole preserve of secretive government agencies into the public domain, and is now used in protecting widely-used systems, such as Internet e-commerce, mobile telephone networks and bank automatic teller machines.

    Encryption can be used to ensure secrecy, but other techniques are still needed to make communications secure, particularly to verify the integrity and authenticity of a message; for example, a message authentication code (MAC) or digital signatures. Another consideration is protection against traffic analysis.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cookie

    Cookie


    The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

    Purpose
    HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

    Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

    Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

    Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

    Browser Setting
    Described in " How to Enable Cookie " section.

    Cookie Expiration
    Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

    Identification
    If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

    Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 9 Domain Administrator's Guide

    Plesk 9 Domain Administrator's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to Create a ASP page

    How to Create a ASP page


    A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

    The following is an example of a ASP script block:
    <% my $class %>
    <% my $vars = $Request->ServerVariables() %>
    <% for (sort keys %{$vars}) { %>
    <% next unless /^HTTP_|^REQUEST_/ %>
    <% $class = ($class ne 'normal')? 'normal': 'alt' %>

    <%=$_%>
    <%=$vars->{$_}%>

    <% } %>


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Usefull Server Path Information

    Usefull Server Path Information


    Here are the applications paths. If you do not see what you are looking for, please contact us.

    • Sendmail:
      /usr/sbin/sendmail
    • Perl:
      /usr/bin/perl
    • PHP:
      /usr/bin/php
    • cURL:
      /usr/bin/curl
    • Pear:
      /usr/bin/pear
    • GET:
      /usr/bin/GET
    • Python:
      /usr/bin/python
    • FFmpeg:
      /usr/bin/ffmpeg
    • ImageMagick:
      /usr/bin/
    • Convert Path for ImageMagick:
      /usr/bin/convert
    • Web Page Path:
      /var/www/vhosts/domainname/httpdocs
    • Root Path:
      /var/www/vhosts/domainname/
    • CGI-BIN Path:
      /var/www/vhosts/domainname/cgi-bin/
    • Subdomains Path:
      /var/www/vhosts/domainname/subdomains/subdomain
      Example: http://subdomain.ec2biz.com


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Transferring your website to Focus Network Company

    Transferring your website to Focus Network Company


    Already hosted with another provider? Want to move your website to Focus Network Company?

    This tutorial will outline the steps required to migrate your website and email accounts to your new account in Focus Network Company.

    • Step 1 - Backup your files
      First of all, you need to download the site from your old host. You can do this in one of two ways:
      • Backup your site through Plesk
        If your old host uses Plesk, and the Backup feature is enabled, you can download your entire site in a couple of clicks.
      • Backup your site via FTP
        If your host does not use Plesk or they do not have the backup function enabled, then you should backup your site using FTP. Typically you need to connect to your website via FTP, download your www or public_html folder (the names for this folder differ; it is the folder that contains your website).

        The tutorials below will show you how to connect and transfer files using the popular free FTP client software.
        1. Download and install FTP client software, such as Filezilla, CuteFTP, WS_FTP
        2. Connecting to your website with FTP client software
        3. Transferring files to/from your website with FTP client software

    • Step 2 - Backup and restore your MySQL databases
      If you do not have any MySQL databases, you can skip to Step 3.

      To transfer MySQL databases from your old host to Focus Network Company, there are two methods you can use:
      • Backup/Restore MySQL databases via Plesk
        This uses the same Plesk function as the file backup section does. you can backup your database in a couple of clicks.
      • Backup/Restore MySQL databases via phpMyAdmin
        If your host does not use Plesk/the backup function is disabled, you can backup and restore MySQL databases using phpMyAdmin. Follow the tutorials below for instructions on how to import and export MySQL databases in phpMyAdmin.
        How do I export or backup a MySQL Database
        How do I import a MySQL Database / Creating or Importing a Database

    • Step 3 - Upload your files to your account
      Now you need to upload your files to your Focus Network Company account. If you backed up your files using the Plesk backup feature, you can upload them easily through your Plesk by following the tutorial above ("Restoring Data From Backup Archives").

      If you backed up your files using FTP, simply connect to your account using FTP client software and upload your files into the httpdocs folder.

    • Step 4 - Create email address on your account
      Before you point your domain to your Focus Network Company account, its a good idea to create the email addresses through Plesk first. Simply create the email addresses you want on your account by following the tutorial below:
      How to setup Your Emails on PLESK Control Panel / Creating Mailboxes

    • Step 5 - Point your domain to your account
      By this point your account with Focus Network Company should mirror your account at your current host; you should have uploaded your site files and MySQL databases and created your email accounts. Once you are sure you have completed all the steps above, its time to change the nameservers of your domain.

      Login to your domain control panel at your registrar and modify the nameservers for your domain to the ones we sent you in the welcome email.

      • Below are our DNS information:

        ns1.powersx.com
        ns2.powersx.com
      How to point my existing domain name to "Focus Network Company" server?

      Once you have done this, wait for your domain to propagate. This can take between 6-72 hours, depending on your location. To see if your domain has resolved correctly to your Focus Network Company account, type your domain name into the tool below and hit Lookup. On the next page scroll down to the Whois Record section. If the Focus Network Company nameservers are listed here, then your domain name has resolved.

      http://www.whois.sc

      Check your domain name is displaying correctly, and then proceed to the next step.

    • Step 6 - Cancel your account at your old host
      Once you have updated your nameservers and your domain name has resolved correctly, you can cancel your account at your old host.

      Make sure you backed up all your files; getting data back after you have cancelled your service with a provider can be quite difficult.

    • Congratulations, you have succesfully moved your website to Focus Network Company!


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Contact Information

    Contact Information


    系統設定對您的商店十分重要,不適當的設定會嚴重影響整個電子商店的運作,亦有可能令顧客無法暢順瀏覽或訂購商品。

    所以我們建議您在新的商店進行細心的設定,而設定完成後必須在您的電子商店進行觀察和模擬交易,看看有沒有因不正當設定而引致錯誤。

    在一般情況下,除“初始設定”外,不應經常修改系統設定。

    聯絡資料系包含的資料:

    網站資料:
    • “中英文”網站主題
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”簡介
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”關鍵字
      大部份搜索引擎能辦認的資料,能有效引導顧客瀏覽您的網站

    公司資料:
    • 商店負責人名稱
      將套用於各種電子郵件、訂購單

    • 主要電子郵件
      將套用於各種電子郵件、訂購單

    • 主要郵件寄件地址
      將套用於各種電子郵件、訂購單,亦是寄出郵件的回覆地址

    • 客戶查詢電郵
      若有選用,系統會自動發出一封電子郵件通知您

    • 新訂單通知電郵
      若有選用,系統會自動發出一封電子郵件通知您

    • 公司聯絡電話號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • 客戶服務電話號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • 公司傳真機號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”公司名稱
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”地址
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    通知資料:
    • 傳真機(FAX)接收查詢通知
      選擇:“啟用”、“不啟用”

    • 以傳真機(FAX)接收新訂單通知
      “啟用”、“不啟用”

    • 接收查詢的傳真機號碼
      請轉入包含地區碼的傳真機號碼,但只限傳真至“香港特別行政區”的傳真機號碼,例如“852-22780281”

    • 以手機短訊(SMS)接收查詢通知
      選擇:“啟用”、“不啟用”

    • 以手機短訊(SMS)接收新訂單通知
      選擇:“啟用”、“不啟用”

    • 接收手機短訊(SMS)的手機號碼
      請轉入包含地區碼的手機號碼,全球手機均適用,例如“852-22780281”,必需已購買“短訊額”才有效

    • 客戶新參加通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 新增顧客心聲通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 商品存貨量不足通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 通知電郵的語言
      選擇:“中文”、“英文”

    數位憑証資料:
    • 網站聯絡人名稱

    • 聯絡電郵地址

    • SSL憑証域名

    • SSL憑証發行機構

    • CSR

    • Private key

    • CA Certificate


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Hot Products Rank

    Hot Products Rank


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“熱門商品排名”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“熱門商品排名”

    每項“熱門商品排名”包含的資料:
    • 圖片

    • 商品

    • 售價

    • 型號

    • 瀏覽次數

    • 銷售數量

    “熱門商品排名”的排列方式:
    • 按銷售件數
      以銷售的總數由高至低排序

    • 按瀏覽次數
      以瀏覽的總數由高至低排序

    針對“熱門商品排名”的動作:
    • 排列方式
      選擇合適的排列方式

    • 報表樣式
      選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Products Additional Info

    Products Additional Info


    “附加產品資料”適合用於一些需要提供額外說明,或更詳盡產品規格的商品,這些附加的產品資料不會主動在“產品詳細頁”顯示,而是在該項產品的頁面展示含有連結的主題。

    當顧客點擊該主題,隨即便會彈出另一個小型視窗並在視窗內顯示這些“附加產品資料”。

    每項附加產品資料包含的資料:
    • “中英文”主題 - 最多125個字元

    • “中英文”內容 - 無限制內容,以“HTML”型式儲存及顯示,可加插圖片

    新增附加產品資料:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“附加產品資料”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 輸入相關資料

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改附加產品資料狀態:
    • 附加產品資料
      點擊狀態列的“綠色”或“紅色”按鈕

    針對附加產品資料的動作:
    • 增加
      針對產品新增一筆附加資料

    • 編輯
      修改已經增加的附加產品資料資料,例如更改“中英文”主題、“中英文”內容

    • 刪除
      將該附加產品資料刪除,此刪除動作只針對附加產品資料,不會把原有產品刪除

    注意事項:
    • 每項產品不限“附加產品資料”的數量

    • 這些只屬產品的額外資訊,不會影響產品的銷售條件及訂購過程

    • “中英文”主題、內容需分別輸入

    • 已經建立的附加產品資料可透過狀態改變成“顯示”或“不顯示”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Quick Update Products

    Quick Update Products


    使用“快捷產品更新”您能一次過針對某一目錄、某一品牌、或所有產品進行簡易更新,而且每次最多可同時處理一百項產品。

    “快捷產品更新”能處理的資料包括:型號、銷售狀態、特色產品狀態、重量、存貨量、品牌、以及普通售價等一般經常改動的資料,以單頁修改方式,令您的管理變得輕鬆。

    其他不常修改的資料,例如產品中英文名稱、說明簡介等,仍需要透過“產品管理”逐一進行。

    進入“快捷產品更新”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“快捷產品更新”

    每項“快捷產品更新”包含的資料:
    • 型號
      產品的型號,最多125個字元(按需要使用)

    • 銷售狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    • 特色產品狀態
      點擊狀態列的“特色產品”按鈕

    • 重量
      計算運費的基礎(按需要使用)

    • 存貨量
      可供銷售的數量,根據系統設定可選擇售出自動扣減,系統亦以數量在店面顯示各種“有存貨”、“限量發售”、“已售清”提示(必需輸入)

    • 品牌
      如有預先設定“品牌或廠商”,則產品可歸類在品牌內(按需要使用)

    • 售價
      供普通顧客的售價,沒有“一般售價”顧客則只可提出查詢(按需要使用)

    針對“快捷產品更新”的動作:
    • 展示數目
      選擇單頁最多例出的產品數量

    • 選擇目錄
      選擇“最上層”的所有產品,或指定目錄的產品

    • 選擇品牌
      選擇所有產品,或指定品牌的產品

    • 更新
      完成後按“儲存”或“更新”,或按“返回”放棄並返回列表


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Send E-Voucher

    Send E-Voucher


    “電子禮券”方案能讓您更靈活地提供促銷優惠,例如每當商店有新品推出時,可透過向會員寄贈小額的現金電子禮券,吸引會員搶購您的新品之餘,更同時享受優惠帶來的樂趣。

    而在一些特殊情況,您亦可利用“電子禮券”解決銷售過程出現的麻煩,例如:
    • 顧客已付全數貨款,但訂購產品中某些未能如期付運,而且經雙方協議,利用電子禮券替代退款

    • 顧客收到的訂購品出現瑕疵,為減少退換產品的雙方資源,可建議寄贈電子禮券作為道歉的心意

    • 因不明的原因,顧客無法經郵遞收到訂購品,為減少損失,經雙方協議後,以電子禮券替代賠償

    請注意,寄贈的“電子禮券”需要收件者透過“啟用編號”行使禮券,而且跟現金相同,並無使用限制,若需設定具備使用條件的禮券,請參考“優惠禮券管理”。

    “電子禮券”與“優惠禮券”的差別:
    • 電子禮券
      跟現金相同,不含任何使用限制,顧客可付款自購,或由管理員簽發

    • 優惠禮券
      可設定若干行使限制,並只能透過管理員簽發

    進入“寄發電子禮券”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“寄發電子禮券”

    每項“寄發電子禮券”包含的資料:
    • 禮券金額
      電子禮券的面值金額,例如金額為三十圓,則數值便是“30”(必需輸入)

    • 寄給會員
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發電子禮券

    注意事項:
    • 電子禮券的面值必需視為金額,而不能設成折扣率,請勿混淆

    • 禮券啟用編號由隨機自動產生,每項禮券的啟用編號將不會重復

    • 禮券價值金額的貨幣將根據您商店的“預設貨幣”為基礎

    • 禮券的啟用,必需通過收禮者電郵所附的“啟用編號”,除此以外,並無其他途徑啟用電子禮券

    • 禮券一經寄出,將不能修改或刪除

    • 若顧客將禮券啟用後,在付款結帳後仍有禮券餘值,那餘值將儲存於顧客帳戶裏供下次購物時再使用

    • 顧客可將持有的禮券面值自用,或轉寄全部、部份面值給親友當現金使用(轉寄後的收禮者仍需按照正常程序登記成為會員及結帳)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Eudora 6 For PC Email Tutorial

    Eudora 6 For PC Email Tutorial


    In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Eudora, which is available for PC and MAC.


    Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

    When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

    These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Outlook mail / Hotmail

    Setup fetch email using Outlook mail / Hotmail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://windows.microsoft.com/en-us/outlook/pop-email

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup Your Emails on PLESK Control Panel

    How to setup Your Emails on PLESK Control Panel


    This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

    NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

    Your e-mail accounts are configured through PLESK .
    To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

    POP3 (incoming) mail server: mail.yourdomain.com

    SMTP (outgoing) mail server: mail.yourISP.com

    Which means you will have to use your ISP smtp server.

    Please be aware, when you set up outlook that your UserID is your full email address.

    The url for your online webmail is
    http://webmail.yourdomain.com

    Where yourdomain.com is the domain name of your Web host.

    Please be aware that your email will not work until your domain resolved to our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛,它改變以往以超連結文字顯示相關文章的做法,而是採用縮圖模式來顯示相關文章。只你網誌支援javascript,然後註冊認證後,你會拿到一串代碼,把代碼貼在網誌上,該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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