Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Domain Names Knowledge

How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What Is Domain Redemption Period
What Is Domain Redemption Period

The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

GIF (Graphics Interchange Format)
GIF (Graphics Interchange Format)

GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Upload
Upload

Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Internet
Internet

For the more general networking concept, see computer network, computer networking, and internetworking.

Visualization of the various routes through a portion of the Internet. Internet Portal
The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
FTP
FTP

File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

Recommend software:
SmartFTP
http://www.smartftp.com

GlobalSCAPE CuteFTP
http://www.cuteftp.com

FileZilla
http://filezilla.sourceforge.net

CoffeeCup Free FTP
http://www.coffeecup.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
JPG (File Interchange Format)
JPG (File Interchange Format)

JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Low Stock Report
Low Stock Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“存貸不足報表”能讓您掌握某些產品存量不足，以便進行補貨或停止顯示產品。

進入“存貸不足報表”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“存貸不足報表”
每項“存貸不足報表”包含的資料：
- 圖片
- 產品名稱
- 售價
- 銷售數量
- 現有數量
針對“存貸不足報表”的動作：
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Periodic Sales Report
Periodic Sales Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“週期銷售報表”能讓您知悉在特定規則和日期範圍內的“銷售數據”，例如您可指定由“日期A”至“日期B”內的已完成訂單及產品銷售報表。

進入“週期銷售報表”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“週期銷售報表”
每項“週期銷售報表”包含的資料：
- 日期範圍
  指定的日期範圍
- 產品
  被訂購的產品名稱
- 訂單數
  日期範圍內的訂單總綜數
- 銷售件數
  日期範圍內的產品銷售總件數
- 運費
  日期範圍內已向顧客收取的運費總金額
- 總收益
  日期範圍內訂單的總收益
“週期銷售報表”的顯示範圍：
- 日期範圍
  選擇合適的範圍日期
- 報表型式
  選擇合適的“年報”、“月報”、“週報”、“日報”其中一種方式
- 明細
  選擇“沒有”、“具產品資料”、“具產品資料和售價”其中一種方式
- 訂單狀態
  “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式
針對“週期銷售報表”的動作：
- 報表樣式
  選擇“棒狀圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Coupon Manager
E-Coupon Manager

我們開發的“網上商店”系統，具備獨特的“優惠禮券”方案，讓您的線上商店跟“實體商店”一樣，給與顧客特別的優惠，令顧客買得開心，從而幫助線上業務達致更佳銷售業績。

“優惠禮券”的理念十分簡單，您只要在建立時，設定禮券的價值金額，如有需要，更可制定使用的規章，系統便會隨機產生禮券的“啟用編號”。

當完成禮券的創立後，您便可向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券，當對方收到郵件後，便能透過郵件所述的“啟用禮券超連結”到達您的線上商店購物並使用禮券價值扣減應繳款項，或於正常購物程序在結帳時輸入“啟用編號”。

“優惠禮券”的使用可謂極之靈活，例如“產品促銷”、“特別節日優惠”、“特殊會員優惠”等。

您甚至可以在某些場合下，透過一般印刷品，例如雜誌廣告、傳單，說明持有“啟用編號”購買產品可享優待。

進入“優惠禮券管理”：
1. 點擊主選單的“電子禮券/優惠禮券”
2. 點擊左選單的“優惠禮券管理”
每項“優惠禮券”包含的資料：
- 優惠禮券金額
  禮券的價值（必需輸入），如屬金額請直接輸入數值，例如“二十圓”，數值便是“20”，如屬折扣率請輸入欲扣減的百份比，例如七五折，數值便是“25%”
- 啟用編號
  由系統隨機產生的獨立編碼，例如“2a886c5”
- 優惠禮券的最低購物額
  請輸入最少購物金額才可啟用禮券，例如需購物滿三千圓，數值便是“3000”，如無指定這限制則輸入“0”
- 優惠禮券的可用次數
  同一禮券的可啟用次數，包括相同顧客或不同顧客，例如指定“10”，則這禮券在任何情況下被啟用十次即自動失效，（建議“無限”次）。
- 每位客戶可用次數
  同一顧客啟用該禮券的有效次數，例如指定“1”，則顧客只能使用一次，實際可用次數仍會受“優惠禮券的可用次數”影響
- 生效開始日期
  指定禮券有效的開始日期
- 生效結束日期
  指定禮券有效的結束日期
- 可供選購的目錄範圍
  指定禮券適用的產品目錄，若顧客的購物名車其中一項產品屬指定範圍內，仍可使用該禮券，但為避免顧客於使用禮券時出現障礙引致不滿，建議所有產品均適合使用禮券
- 優惠禮券主題
  “中英文”的禮券主題，例如“春季50圓優惠禮券”
- 優惠禮券說明
  “中英文”的禮券說明，請將“禮券介紹”及上述“使用限制”以文字型式向顧客詳細說明
針對“優惠禮券”的動作：
- 寄優惠禮券
  向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券
- 編輯
  編輯修改已經建立的優惠禮券內容
- 刪除
  將已建立的禮券刪除
- 優惠禮券使用報告
  顯示有關禮券的客戶使用狀況及資訊
- 資訊
  顯示有關禮券的內容規則及資訊
針對“優惠禮券”的浮動按鈕：
- 優惠禮券編輯
  編輯修改已經建立的優惠禮券內容
- 寄送優惠禮券給客戶
  向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券
- 優惠禮券使用資訊
  顯示有關禮券的客戶使用狀況及資訊
注意事項：
- 禮券啟用編號由隨機自動產生，每項禮券的啟用編號將不會重復
- 禮券的價值若屬金額，則金額的貨幣將根據您商店的“預設貨幣”為基礎
- 禮券的啟用，必需通過收禮者電郵所附的“啟用編號”，除此以外，並無其他途徑啟用電子禮券
- 建立後的禮券，若已被顧客使用過，在一般情況下不建議刪除，否則影響日後翻查訂單的資料準確性
- 若顧客將禮券啟用後，在付款結帳後仍有禮券餘值，那餘值將儲存於顧客帳戶裏供下次購物時再使用
- 建議禮券的使用規則不應限制過嚴，否則若顧客未有充份了解下使用，將導致無法順利結帳而打消購物的念頭，例如設定禮券的使用“不限購物金額”、“所有產品均適用禮券”等，有助顧客順利購物及享用禮券，從而令顧客感到在您商店購物的樂趣
- 建立完成的禮券，更可自動送贈給新登記的會員，以助快速吸納更多會員，若需設定，可到達“系統設定”>“新會員優待”>“優惠禮券”進行，但請注意，切勿同時提供多於一種的優待新會員方案
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Business Summary
Business Summary

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“業務日誌報告”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“業務日誌報告”
每項“業務日誌報告”包含的資料：
- 獨立訪問量
  選擇週期內的獨立IP 地址訪問量
- 頁面瀏覽數
  選擇週期內的所有頁面被瀏覽總數，包括重復的點擊
- 產品瀏覽數
  選擇週期內的所有產品被瀏覽總數，包括重復的點擊
- 顧客訂購量
  選擇週期內，總共多少位顧客曾訂購
- 產品訂購數
  選擇週期內，總共被訂購的產品數量
- 訂單綜數
  選擇週期內的訂單總綜數
- 訂單總金額
  選擇週期內的訂單總金額
“業務日誌報告”的報表週期：
- 每天數據
  透過選擇“年度”和“月份”，列出週期內的每天明細
- 每月數據
  透過選擇“年度”，列出週期內的每月明細
- 每年數據
  列出週期內的每年明細
針對“業務日誌報告”的動作：
- 報表週期
  選擇合適的週期範圍
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Localization
Localization

為令“網上商店”能配合您的運營環境，所以系統需要進行“本地化”的“初始設定”。

“本地化”的意思是整個系統能以您指定的環境執行各種任務，包括指定的“貨幣匯率”、“語系”、訂單狀態”、以及“國別和地區”。

這份指南將介紹“本地化”中的各項設定。

“貨幣設定”包含以下資料：
- 名稱
  貨幣的“英文”名稱
- 代碼
  貨幣的代碼，必需為三字元的英文大寫，例如“HKD”，詳情可參考 http://www.oanda.com
- 左邊符號
  貨幣的左邊符號，例如“$”
- 右邊符號
  貨幣的右邊符號
- 小數點符號
  貨幣的小數點符號，例如“.”
- 千位符號
  貨幣的千位符號，例如“,”
- 顯示小數點後幾位
- 匯率比值
  如使用“更新匯率”功能，則無需更改此值，如屬“預設貨幣”，則必需為“1”
- 預設值
  選擇整個“商店”和“系統”的預設貨幣，預設貨幣以外的均視為“參考貨幣”
“語系設定”包含以下資料：
- 名稱
  系統內置，不能修改
- 代碼
  系統內置，不能修改
- 預設值
  選擇整個“商店”和“系統”的預設語系
“訂單狀態”包含以下資料：
- 訂單狀態名稱
  針對顧客訂單處理流程的狀態“中英文”名稱，一般預設狀態為“等待處理”
- 收益狀態
  系統辦認是否屬實際收益的訂單，例如“貨運中”可設為“收益狀態”，“等待處理”、“訂單已取消”則不應設成“收益狀態”
- 預設值
  針對訂單的首個狀態
“國別”包含以下資料：
- 名稱
  “中英文”國別名稱，除自訂一些新增國別外，一般情況下使用系統預設的便足夠而無需修改
- ISO Code (2)
  二位字母“國家名稱及代碼”
- ISO Code (3)
  三位字母“國家名稱及代碼”
- 地址格式
  選擇合適的地址格式，為配合國際化，一般預設狀態為“2”
  1. city / country
  2. city, state / country
  3. state / country
  4. postcode / country
  5. city / country
“地區”包含以下資料：
- 地區名稱
  “英文”地區名稱
- 地區碼
  二位字母的地區碼，此地區碼不同於“國家代碼”，請勿混淆
- 國別名稱
  選擇該地區所屬的“國別”
針對“支援服務記錄”的動作：
- 編輯
  修改已經建立的“設定值”。
- 刪除
  刪除已經建立的“設定值”，己運作的商店不宜進行刪除動作
注意事項：
- 除“初始設定”外，營運中的商店網站不應再修改上述各項“本地化”設定，否則引致損壞已儲存的各種資料
- “貨幣設定”裡被設成預設值的貨幣，將被視為整個商店及系統的基礎貨幣，若有更改，需自行把各項如“產品價錢”、“運費”、“手續費”等汲及金額的數值進行更新，系統不會自動更新這些資料
- 系統不會自動更新“貨幣匯率”，如需更新請點擊“貨幣設定”的“更新匯率”按鈕
- 除“訂單狀態”可按需要增減外，其他本地化設定建議使用系統預設值
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

PHPSurveyor
PHPSurveyor

PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Advancedguestbook
Advancedguestbook

Advanced Guestbook is a PHP-based guestbook script. It includes many useful features such as preview, templates, e-mail notification, picture upload, page spanning , html tags handling, smilies, advanced guestbook codes and language support.

The admin script lets you modify, view, and delete messages.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Classifieds
Classifieds

Features include: user registration; multi-level categories; verisign payflow link integration; "my classifieds" section; shopping cart; administration of members; administration of categories.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
CRE Loaded
CRE Loaded

Create your storefront catalog and upload product images, text, and graphics to your storefront.

Manage orders and inventory with the shopping cart. Process credit card payments through PayPal or Authorize.net, set up special pricing, and determine shipping costs.

And so much more -- and all from anywhere you can access the Internet. CRE Loaded also offers hundreds of different templates to customize the look of your online store, so you can offer your customers a unique, easily identifiable, and fully branded shopping experience.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
WWW Paint Board
WWW Paint Board

WWW Paint Board (Wpb) is a tool where users can draw Dynamically on the web with VML (Vector Markup Language) technology.

It provided with Wpb Galery and Wpb Editor. Also features: online draw editor, a Galery provides voting, sending comments for each VML topic, shout box, top score, top clicks, searching, loading or deleting topic.... And has a simple control panel and safety mode, Wpb can delete oldest topic automatically, no one can flood your Wpb system.

It requires no SQL database, however requires Internet Explorer 5.x,6.x or any browser that supports VML technology..

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.
If You're Going To Steal Software, Steal From Us: Microsoft Exec
If You're Going To Steal Software, Steal From Us: Microsoft Exec

Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

By Paul McDougall
InformationWeek
12, 2007 03:00

If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

"We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

"You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plurk
Plurk

Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Are you able to receive emails but not send?
Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Windows Mail Setup Tutorial
Windows Mail Setup Tutorial

Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Outlook mail / Hotmail
Setup fetch email using Outlook mail / Hotmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://windows.microsoft.com/en-us/outlook/pop-email

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Google Gmail
Setup fetch email using Google Gmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Google Mail.

Google Mail Fetcher is easy to set up and free to use. It uses POP3 to pull all the contents of an email box into Gmail and then parses the emails for spam. Mail Fetcher can download messages from up to five other email accounts, allowing you to centralize all your email in Gmail.

Once Mail Fetcher is set up, Google will check those accounts on a regular basis, and new mail will appear automatically in Gmail.
- Log into your Gmail account.
- Click the gear icon in the upper right corner of the page and select Settings.
- Click the Settings and Accounts and Import tab and locate the Check mail from other accounts (using POP3) section.
- Click Add a POP3 mail account you own. (Note: Google does not allow the use of self-signed SSL certificates, including our shared SSL certificates.)
- Enter the full email address of the account from which you'd like mail fetched.
- Click Next Step.
- In the Username field, enter your full email address.
- In the Password field, enter the password for the email address you provided.
- Select Port 110 for a POP3 connection.
- Click the checkboxes next to the options that best suit your needs:
  - Leave a copy of retrieved messages on the server.
  - Always use a secure connection (SSL) when retrieving mail *
  - Label incoming messages
  - Archive incoming messages
- Click Add Account.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Mozilla Thunderbird for Windows Email Setup Tutorial
Mozilla Thunderbird for Windows Email Setup Tutorial

In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

How to publish a web site with Dreamweaver
How to publish a web site with Dreamweaver

When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Basic Connection Settings for MySQL

There are different ways to connect to a MySQL database.

Locally, the settings are: (from a script on the server, to the server)

Type	Rule	Information
Server	localhost	localhost
Database name	<PLESK User>_<Database name>	C0801001234567_mydatabase (example)
Database user name	<PLESK User>_<Database user name>	C0801_username (example)
Database user password	password	PRks5Q7bGIl5 (example)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Default home page priority
Default home page priority

The filename below is the order of priority which the web hosting will read as the website index (default/main) page.
1. index.php
2. index.html
3. index.htm
4. index.shtml
5. index.cfm (Option)
If you need to change a site or directory default page, you can do so see: How do you set a website default page to something other than index.html.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to parse .php files as PHP5
PHP - How to parse .php files as PHP5

By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

All files extension in .php, .php3, and .php4 are handled by PHP4.
All files extension in .php5 are handled by PHP5.

If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

AddHandler fcgid-script .php

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 10 Reseller’s Guide
Plesk 10 Reseller’s Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

This guide is intended for hosting services resellers who are going to use Parallels Plesk Panel 10 as Reseller users.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

Business Transformation Notice

2022 Chinese New Year Holiday Notice

2021 Chinese New Year Holiday Notice

2020 Chinese New Year Holiday Notice

2019 Chinese New Year Holiday Notice

New Article

Setup fetch email using Netvigator

Setup fetch email using Outlook mail / Hotmail

Setup fetch email using Google Gmail

Setup fetch email using Yahoo! Mail

Microsoft recommends against usage of SHA-1

Payment Method

Bank Deposit / ATM
Mailing Cheque
Credit Card

Domain Names Knowledge

How do I change DNS records if my HK domain is registered with HKDNR?

How to point my existing domain name to "Focus Network Company" server?

Who can register a .CN domain name?

How to transfer my existing domain name to "Focus Network Company"?

What Is Domain Redemption Period

Glossary

GIF (Graphics Interchange Format)

Upload

Internet

FTP

JPG (File Interchange Format)

E-Store

Low Stock Report

Periodic Sales Report

E-Coupon Manager

Business Summary

Localization

General Information

PHPSurveyor

Advancedguestbook

Classifieds

CRE Loaded

WWW Paint Board

Industry News

LinkWithin related posts widget with photo thumbnails

If You're Going To Steal Software, Steal From Us: Microsoft Exec

Plurk

Parallels Plesk Sitebuilder Adds New Features

Summit 2008 Agenda Announced by Parallels

Email Tutorial

Are you able to receive emails but not send?

Windows Mail Setup Tutorial

Setup fetch email using Outlook mail / Hotmail

Setup fetch email using Google Gmail

Mozilla Thunderbird for Windows Email Setup Tutorial

Pre-Sale Services

How to renew your Domain / Hosting Plan / other services?

Privacy Policy for your account

How to apply special price for international domain

Why using free email accounts is bad idea?

Newsletter / E-mail Help

Linux Web Hosting

How to publish a web site with Dreamweaver

Basic Connection Settings for MySQL

Default home page priority

PHP - How to parse .php files as PHP5

Plesk 10 Reseller’s Guide