Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Email Tutorial

Mozilla Thunderbird for Windows Email Setup Tutorial
Mozilla Thunderbird for Windows Email Setup Tutorial

In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to configure Outlook Express With POP Before SMTP Relay
How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Netvigator
Setup fetch email using Netvigator

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.
- Log into your Netvigator account. https://www.netvigator.com/chi/email.php
- Click Preferences and locate the Accounts section.
- Click Add External Account.
- Enter the full email address in the Email address field.
- Select POP3 in the Account type field.
- Enter the full email address in the Username of Account field.
- Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
- In the Password field, enter the password for the email address you provided.
- No need to enable Advanced Settings.
- Click Save.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Are you able to send emails but not receive?
Are you able to send emails but not receive?

Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Mozilla Thunderbird For Mac OSX Email Setup Tutorial
Mozilla Thunderbird For Mac OSX Email Setup Tutorial

In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

Google 7.68 Terabits Per Second Cable
Google 7.68 Terabits Per Second Cable

Search giant finalizes plan for Pacific fiber being ran.

The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plurk
Plurk

Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

Domain name
Domain name

On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
C2C (Consumer-to-Consumer)
C2C (Consumer-to-Consumer)

C2C (Consumer-to-consumer) electronic commerce involves the electronically-facilitated transactions between consumers through some third party. A common example is the Ads28.com, EBay, Yahoo!, in which a consumer posts an item for sale and other consumers bid to purchase it; the third party generally charges a flat fee or commission. The sites are only intermediaries, just there to match consumers, they have do not check quality of product being offered.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
SPAM
SPAM

Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
BMP (Bit Mapped)
BMP (Bit Mapped)

The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
B2C (Business-to-consumer)
B2C (Business-to-consumer)

B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

How to publish a web site with Dreamweaver
How to publish a web site with Dreamweaver

When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
MySQL - How do I export or backup a MySQL Database
MySQL - How do I export or backup a MySQL Database

You can easily create a database dump (export/backup) of a databases used by phpMyAdmin.

This tutorial will outline the steps required to export or backup your MySQL databases.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to Enable / Disable register_globals for website
PHP - How to Enable / Disable register_globals for website

You can Enable / Disable register_globals for php in your account by setting this directive in .htaccess in httpdocs folder:

php_flag register_globals On

or

php_flag register_globals Off

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to use CuteFTP to upload your website
How to use CuteFTP to upload your website

CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why do I receive a SSL warning when I access control panel?
Why do I receive a SSL warning when I access control panel?

SSL provides a level of security and privacy for those wishing to conduct secure transactions over the Internet. Introduced by Netscape, the SSL protocol protects transmissions over the Internet by encrypting information as it passing between the server and the user. This insures that your transactions are not subject to "sniffing" by a third party.

The Plesk Panel provides two ways of access – Secured and Unencrypted. The first one encrypts the connection between your browser and control panel. The second one (Unencrypted) provides connection on the regular port 8880.

Since the Plesk Panel is a local one and is being accessed per Customer domain, we have installed a SSL certificate for server domain, which ensures your secured connection to the server when using the first method. The warnings are being prompted due to the fact that your domain name mismatches the one that the SSL is generated for (the server's).

However, this is not a reason for your connection to be left unencrypted and you may safely click Continue to this website (not recommended) when receiving the warning. Your connection will be surely encrypted.
- Example for Secured URL
  https://domainname.com:8443 (Recommended)
- Example for Unencrypted URL
  http://domainname.com:8880
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Customers Groups
Customers Groups

我們的“網上購物商店”系統支援多層級會員制，簡稱“客戶群組”，而且所有群組可透過單一網站集中管理。

“客戶群組”為您的網上業務提供極具彈性的方案，除了一般零售客戶外，更可發揮創意，建立一些具特別購物折扣的“尊貴會員”或是針對B2B的“批發客戶”。

您可為不同的“客戶群組”制定不同的購物折扣率，而在產品的售價方面，亦可設定個別的“自動計算群組售價”，或是“自訂群組售價”。

至於些那客戶能升級至指定的群組，亦是由您全權決定，而系統暫時沒有提供自動化升級的。

在我們為您最初設定系統時，已預設若干群組，如果您的業務不打算提供客戶升級群組，請直接忽略這些功能而不會對銷售構成影響。

進入“客戶群組”管理：
- 點擊主選單的“訂單處理/客戶管理”
- 點擊左選單的“客戶群組”
“客戶群組”包含的資料：
- “中英文”群組名稱
  輸入簡單易理解的名稱，例如“初級尊貴會員”、“批發客戶A組”
- 預設折扣
  輸入獲得的“0”至“99”之間的折扣率值，例如“15”即代表減百份之十五，請勿輸入符號
- 辨認顏色
  利用“選色按鈕”挑選一種顏色，以利方便辨認
- 群組型式
  選擇一種適合這群組的型式
針對“客戶群組”的動作：
- 新增群組
  新增一個群組級別，並由系統自動增加相應的售價
- 編輯
  編輯已經建立的群組資料，並於儲存後自動更新屬“自動計算群組售價”的產品售價
- 刪除
  刪除已經建立的群組資料及相關的產品售價
- 資訊
  檢視群組內所屬的“會員名單”及群組資料
注意事項：
- 強烈建議在“初始設定”時妥善設定各客戶群組，以便有效管理
- 系統在預設情況下，新登記會員將屬“零售客戶”，若需自訂，請到達“系統設定”的“會員設定”更改“新會員的預設群組”
- 若要針對某一位會員升或降級，請到達“客戶管理”的“客戶資料”更改“客戶群組”，系統暫時未有提供自動化升級
- 設定裏的“辨認顏色”只屬方便辨認會員狀態，對其他部份沒有影響
- 設定裏的“群組型式”只屬方便辨認會員狀態及方便管理，對其他部份沒有影響
- 群組裏其中的“電子報訂閱者”（非會員）代表某位瀏覽者只輸入電郵地址訂閱“電子報”而並非已成為會員
- 若群組裏已有會員在內，不應刪除該群組，如需刪除，請先把相關會員調往其他的組別
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Administer Groups
Administer Groups

我們的“線上商店”系統，允許業務由多個管理員進行維護，而且可設定一些權限，讓指定的管理員只可執行獲受權的區域。

如需設定其他管理群組，請先完成這編指南的“管理員群組”，再參考上一節介紹的“管理員設定”。

進入“管理員群組”：
1. 點擊主選單的“系統管理員”
2. 點擊左選單的“管理員群組”
每項“管理員群組”包含的資料：
- 管理群組名稱
  簡短的群組名稱，最多32個字元（必需輸入），例如“Top Administrator”
每項“權限設定”包含的資料：
- 區域和項目選擇
  根據該群組選擇合適的執行區域
新增“管理員群組”：
1. 點擊主螢幕的“增加”按鈕
2. 輸入簡短的群組名稱
3. 完成後點擊“增加”按鈕
4. 在主螢幕點擊剛才建立的群組的“權限設定”
5. 選擇合適的執行區域
6. 點擊“儲存”按鈕
注意事項：
- 切勿刪除我們預先設定的“最高權力”管理員群組，否則在群組限制下，業務擁有者可能無法再進入一些被限制的區域，如不小心刪除而需我們重設這種管理員，需向我們繳付設定費。
- 除“獨立套裝軟件”及“開發版軟件”外，我們擁有登入您的管理系統任何區域的權力，以便提供技術咨詢和系統升級修正。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Administer Manager
Administer Manager

我們的“線上商店”系統，允許業務由多個管理員進行維護，而且可設定一些權限，讓指定的管理員只可執行獲受權的區域。

請先設定下一節指南介紹的“管理員群組”，並且為群組指定權限，再為其他人管理員設定相應郡組。

進入“管理員設定”：
1. 點擊主選單的“系統管理員”
2. 點擊左選單的“管理員設定”
每項“管理員設定”包含的資料：
- 姓氏
  最多32個字元（必需輸入）
- 名字
  最多32個字元（必需輸入）
- 電子郵件
  有效的電子郵件地址，作為登入的名稱，和忘記密碼的收件地址
- 密碼
  新增管理員的情況，由系統自動產生並寄到上述的電郵地址，若日後修改，密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含空格和符號，組合亦不能過份簡單
- 群組名稱
  選擇所屬郡組
- 管理員模式
  “實際管理”能進行真實指定區域的操作，而“只限示範”則只可觀看群組指定的區域而不能修改細節
- 客服部門
  選擇所屬部門
- 客服職員
  選擇所屬職員
針對“郵件賬號”的動作：
- 編輯
  修改已經增加的管理員資料
- 刪除
  將該管理員資料刪除
- 資訊
  顯示該名管理員的資料及最近執行過的動作
注意事項：
- 切勿刪除我們預先設定的“最高權力”管理員，否則在群組限制下，業務擁有者可能無法再進入一些被限制的區域，如不小心刪除而需我們重設這種管理員，需向我們繳付設定費。
- 一般情況下，不應設定不同管理員可同時執行相同區域群組。
- 基於保安理由，請勿向非認可人士透露管理員資料，否則有機會您的商店資料被非法修改和盜取。
- 除“獨立套裝軟件”及“開發版軟件”外，我們擁有登入您的管理系統任何區域的權力，以便提供技術咨詢和系統升級修正。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Hot Products Rank
Hot Products Rank

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“熱門商品排名”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“熱門商品排名”
每項“熱門商品排名”包含的資料：
- 圖片
- 商品
- 售價
- 型號
- 瀏覽次數
- 銷售數量
“熱門商品排名”的排列方式：
- 按銷售件數
  以銷售的總數由高至低排序
- 按瀏覽次數
  以瀏覽的總數由高至低排序
針對“熱門商品排名”的動作：
- 排列方式
  選擇合適的排列方式
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Member Setting
Member Setting

在我們的系統裏，會員的定義跟顧客相同，所有曾到達您的商店並完成登記的人仕，他／她們便是您的會員，而會員資料亦是您業務資產之一，請善用會員資料。

這份指南將介紹在系統裏針對會員的各項設定。

“會員設定”包含的資料：
- 新會員的預設群組
  若您有設立不同的“客戶群組”，則需選擇一個預設的新登記會員群組
- 新增客戶批核選擇
  若您的網上業務屬B2B型式，可指定所有新登記的會員是否需由管理員批核資格
- 非認可批核會員不能觀看售價
  若您的網上業務屬B2B型式，可指定未被批核的會員能否觀看產品售價
- 非會員使用告知好友產品資訊
  是否讓未登記的人仕使用“告知好友”功能
- 瀏覽自動登入
  啟用這個功能後，會員可無需每次到達您的商店均要進行登入程序，系統會利用cookies進行會員身份辦認
- 性別輸入欄
  是否讓會員登記時輸入“性別”
- 生日輸入欄
  是否讓會員登記時輸入“出生日期”
- 公司名稱輸入欄
  是否讓會員登記時輸入“公司名稱”
- 第二行地址欄位
  是否讓會員登記時輸入“第二行地址”
- 地區輸入欄
  是否讓會員登記時輸入“地區”
- 會員私人地址簿
  每個會員擁有的“私人地址簿”
注意事項：
- 一般情況下，除“初始設定”外，日後不宜修改針對會員的設定，否則影響不同時期登記會員的資料出現差別，亦容易破壞會員在資料庫的記錄。
- 如您的網上業務屬“零售”性質，則應設定會員登記“無需批核”和“能夠觀看產品售價”
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

CSLH
CSLH

A multi-user, multi-operator, multi-department Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with that visitor. The modular structure and open source code allows for the highest level of freedom in customization to fit your needs.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Links
Links

Links is a basic, yet fully functional online Link management system that you may use as a framework to create an expanded system or use 'as is'.

You may use it as a framework to create an expanded system or use 'as is'. Features include: link information such as name, category, description and url; list of recently added links; description search by keyword; users can add new links for approval; multi-level categories; administration and approvals of links; administration of users / members; administration of categories.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
WWW Paint Board
WWW Paint Board

WWW Paint Board (Wpb) is a tool where users can draw Dynamically on the web with VML (Vector Markup Language) technology.

It provided with Wpb Galery and Wpb Editor. Also features: online draw editor, a Galery provides voting, sending comments for each VML topic, shout box, top score, top clicks, searching, loading or deleting topic.... And has a simple control panel and safety mode, Wpb can delete oldest topic automatically, no one can flood your Wpb system.

It requires no SQL database, however requires Internet Explorer 5.x,6.x or any browser that supports VML technology..

*** The above information is for reference only, Please seek independent technical advice if found necessary.

HTML Box and Line Drawing Character

Unicode	HTML	Char	Description
2500	─	─	Box drawings light horizontal
2502	│	│	Box drawings light vertical
2514	└	└	Box drawings light up and right
2518	┘	┘	Box drawings light up and left
2510	┐	┐	Box drawings light down and left
250C	┌	┌	Box drawings light down and right
251C	├	├	Box drawings light vertical and right
2534	┴	┴	Box drawings light up and horizontal
2524	┤	┤	Box drawings light vertical and left
252C	┬	┬	Box drawings light down and horizontal
253C	┼	┼	Box drawings light vertical and horizontal
255E	╞	╞	Box drawings vertical single and right double
2568	╨	╨	Box drawings up double and horizontal single
2561	╡	╡	Box drawings vertical single and left double
2565	╥	╥	Box drawings down double and horizontal single
256A	╪	╪	Box drawings vertical single and horizontal double
2550	═	═	Box drawings double horizontal
2551	║	║	Box drawings double vertical
255A	╚	╚	Box drawings double up and right
255D	╝	╝	Box drawings double up and left
2557	╗	╗	Box drawings double down and left
2554	╔	╔	Box drawings double down and right
2560	╠	╠	Box drawings double vertical and right
2569	╩	╩	Box drawings double up and horizontal
2563	╣	╣	Box drawings double vertical and left
2566	╦	╦	Box drawings double down and horizontal
256C	╬	╬	Box drawings double vertical and horizontal
255F	╟	╟	Box drawings vertical double and right single
2567	╧	╧	Box drawings up single and horizontal double
2562	╢	╢	Box drawings vertical double and left single
2564	╤	╤	Box drawings down single and horizontal double
256B	╫	╫	Box drawings vertical double and horizontal single
2558	╘	╘	Box drawings up single and right double
255C	╜	╜	Box drawings up double and left single
2555	╕	╕	Box drawings down single and left double
2553	╓	╓	Box drawings down double and right single
2559	╙	╙	Box drawings up double and right single
255B	╛	╛	Box drawings up single and left double
2556	╖	╖	Box drawings down double and left single
2552	╒	╒	Box drawings down single and right double

*** The above information is for reference only, Please seek independent technical advice if found necessary.

AdvancedPoll
AdvancedPoll

Advanced Poll is a polling system with powerful administration tool. It features: multiple polls, templates, unlimited options, multi-language support, IP-Logging, IP-Locking, cookie support, comment feature, vote expire feature, random poll support and more. Supports textfile and mySQL database.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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