Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Pre-Sale Services

Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What Is Domain Redemption Period
What Is Domain Redemption Period

The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Contact Information
Contact Information

系統設定對您的商店十分重要，不適當的設定會嚴重影響整個電子商店的運作，亦有可能令顧客無法暢順瀏覽或訂購商品。

所以我們建議您在新的商店進行細心的設定，而設定完成後必須在您的電子商店進行觀察和模擬交易，看看有沒有因不正當設定而引致錯誤。

在一般情況下，除“初始設定”外，不應經常修改系統設定。

聯絡資料系包含的資料：

網站資料：
- “中英文”網站主題
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”簡介
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”關鍵字
  大部份搜索引擎能辦認的資料，能有效引導顧客瀏覽您的網站
公司資料：
- 商店負責人名稱
  將套用於各種電子郵件、訂購單
- 主要電子郵件
  將套用於各種電子郵件、訂購單
- 主要郵件寄件地址
  將套用於各種電子郵件、訂購單，亦是寄出郵件的回覆地址
- 客戶查詢電郵
  若有選用，系統會自動發出一封電子郵件通知您
- 新訂單通知電郵
  若有選用，系統會自動發出一封電子郵件通知您
- 公司聯絡電話號碼
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- 客戶服務電話號碼
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- 公司傳真機號碼
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”公司名稱
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”地址
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
通知資料：
- 傳真機(FAX)接收查詢通知
  選擇：“啟用”、“不啟用”
- 以傳真機(FAX)接收新訂單通知
  “啟用”、“不啟用”
- 接收查詢的傳真機號碼
  請轉入包含地區碼的傳真機號碼，但只限傳真至“香港特別行政區”的傳真機號碼，例如“852-22780281”
- 以手機短訊(SMS)接收查詢通知
  選擇：“啟用”、“不啟用”
- 以手機短訊(SMS)接收新訂單通知
  選擇：“啟用”、“不啟用”
- 接收手機短訊(SMS)的手機號碼
  請轉入包含地區碼的手機號碼，全球手機均適用，例如“852-22780281”，必需已購買“短訊額”才有效
- 客戶新參加通知
  若有選用，系統會自動發出一封電子郵件通知您
- 新增顧客心聲通知
  若有選用，系統會自動發出一封電子郵件通知您
- 商品存貨量不足通知
  若有選用，系統會自動發出一封電子郵件通知您
- 通知電郵的語言
  選擇：“中文”、“英文”
數位憑証資料：
- 網站聯絡人名稱
- 聯絡電郵地址
- SSL憑証域名
- SSL憑証發行機構
- CSR
- Private key
- CA Certificate
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Language Define
Language Define

如您對系統內置的語句或名稱不滿意，可透過“語言文字設定”進行修改。

這份指南將介紹“語言文字設定”中的各項設定。

“語言文字設定”包含以下資料：
- 預設文字
  不能修改的“中英文”的系統預設文字語句
- 自訂文字
  輸入欲取代系統預設的“中英文”文字語句
針對“語言文字設定”的動作：
- 編輯
  修改已經修改的“中英文”文字語句。
注意事項：
- 一般情況下建議採用系統預設的文字語句
- 自訂的文字或語句必需簡短，系統會把過長的部份截斷。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail Configuration
E-Mail Configuration

我們的“網上商店”系統，需要利用多個電郵地址進行各種跟顧客溝通的用途，亦需要透過電子郵件向您通知運營狀況。

一般情況下，我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址，若您需要增加額外的電郵地址，可透過這份指南介紹的步驟進行管理。

這份指南介紹的電子郵件設定，不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

“郵件賬號”包含以下資料：
- 登入賬號
  登入賬號必需是英文細寫和數字，其中可使用的符號是“.”、“-”、“_”，例如賬號是“abcd88”，則電郵地址便是“abcd88@yourdomain.com”
- 密碼
  密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含登入賬號，組合亦不能過份簡單
- 確認密碼
  再一次輸入密碼作確認
針對“郵件賬號”的動作：
- 刪除
  將“郵件賬號”及內裏的郵件徹底刪除
注意事項：
- 電子郵件屬私人擁有的，切勿向他人透露登入資料，而登入資料亦應妥善保管
- 基於保安理由，建議每六個月變更一次登入密碼
- 修改已建立的郵件賬號的設定及更改密碼，請利用“網路郵局”或“PLESK控制台”
- 我們不會向您索取郵件賬號的資料，並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Tax Rates and Classes
Tax Rates and Classes

我們的“網上商店”系統，支援預收稅款功能，若您銷售的產品在某些國家屬於需繳稅款的話，您便可在系統預先設定相關稅別與稅率，以便系統為產品加上絯該稅率直接向顧客收取。

雖然大部份情況下若產品屬需繳稅的，都是由顧客自行處理入口稅的問題，商店負責人是無需特別處理，但是我們仍預備這項功能，讓您在需要時能夠使用。

這份指南將介紹“稅區、稅別、稅率”中的各項設定。

“稅區”包含以下資料：
- 地區名稱
  正確的地區“英文”名稱，例如“Florida”
- 說明
  針對這個“稅區”的輔助“英文”說明，例如“Florida local sales tax zone”
“稅別”包含以下資料：
- 稅別標題
  關於稅別的標題，例如“Taxable Goods”
- 描述
  針對這項稅別的輔助“英文”描述，例如“The following types of products are included non-food, services, etc”
“稅率”包含以下資料：
- 稅別標題
  選擇一個預先建立妥當的稅別
- 地區名稱
  選擇一個預先設定妥當的稅區
- 稅率 (%)
  輸入正確的稅率值
- 描述
  針對這個“稅區”的輔助“英文”描述，例如“FL TAX 7.0%”
- 優先權
  若同一稅區有多種稅率，請設定相關的優先權
注意事項：
- 建立稅率必需順序由“稅區”到“稅別”，最後才建立“稅率”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Low Stock Report
Low Stock Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“存貸不足報表”能讓您掌握某些產品存量不足，以便進行補貨或停止顯示產品。

進入“存貸不足報表”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“存貸不足報表”
每項“存貸不足報表”包含的資料：
- 圖片
- 產品名稱
- 售價
- 銷售數量
- 現有數量
針對“存貸不足報表”的動作：
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

URL
URL

A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
GIF (Graphics Interchange Format)
GIF (Graphics Interchange Format)

GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Domain name
Domain name

On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PNG (Portable Network Graphics)
PNG (Portable Network Graphics)

PNG (Portable Network Graphics) is a bitmapped image format that employs lossless data compression. PNG was created to improve and replace the GIF format, as an image-file format not requiring a patent license.

PNG is pronounced "ping" , but can be spoken "P-N-G" to avoid confusion with network tool ping. PNG is supported by the libpng reference library (platform-independent), with C functions for handling PNG images.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
TIFF (Tagged Image File Format)
TIFF (Tagged Image File Format)

Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

PHP - How to parse PHP within HTML files
PHP - How to parse PHP within HTML files

Create a new .htaccess file or edit an existing one with the following line:

AddType application/x-httpd-php .html .htm

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Default home page priority
Default home page priority

The filename below is the order of priority which the web hosting will read as the website index (default/main) page.
1. index.php
2. index.html
3. index.htm
4. index.shtml
5. index.cfm (Option)
If you need to change a site or directory default page, you can do so see: How do you set a website default page to something other than index.html.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do upload my website
How do upload my website

To upload your files with FTP you will need an FTP client.
User name and password are the same as the PLESK.
Upon connecting, you will see a list of the following directories:
- anon_ftp
  This directory is used for anonymous ftp upload/downloads.
- cgi-bin
  A directory for your cgi scripts.
- error_docs
  This directory holds the html error pages that you can customize for your needs.
- httpdocs
  This is the root of your website where you should put all website related files.
- httpsdocs
  This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.
- private
  This folder is for storing personal and private files and cannot be accessed by people using your website.
- statistics
  This directory is used for storing web statistics and logging information of your website and ftp service.
- subdomains
  This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.
- web_users
  This directory is for webusers you created in your plesk desktop.
The httpdocs is where your web page files has to be placed.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to use WS_FTP to upload your website
How to use WS_FTP to upload your website

WS_FTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install WS_FTP on your computer. If you to not have this program installed I recommend download it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 10 User’s Guide to Web Presence Builder
Plesk 10 User’s Guide to Web Presence Builder

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

A guide to using the brand new Web Presence Builder.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

If You're Going To Steal Software, Steal From Us: Microsoft Exec
If You're Going To Steal Software, Steal From Us: Microsoft Exec

Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

By Paul McDougall
InformationWeek
12, 2007 03:00

If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

"We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

"You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
「.tel」域名時代來臨，勢成全球電話簿

「.tel」域名時代來臨，勢成全球電話簿

所有個人或企業，於2009年2月3日起可以註冊「.tel」域名，作為對外溝通的渠道。這新域名特別針對流動上網，據報道，美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

「.tel」域名的特點是讓企業將所有聯繫方法，如電話、傳真、電郵等放在「.tel」，讓網民更方便與企業聯絡，甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息（Instant Messaging）工具、博客平台甚至語音電話（VoIP）服務等低成本通信渠道來降低其成本，從而做到既省錢又能加強客戶服務。

「.tel」域名不同其他網域名稱的部分，在於不需有自己的IP，就能直接有完整網頁的呈現，並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存，並同時被大眾所查閱，在透過其他常用軟體的支援下，點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

Telnic表示，他們會以「先到先得」的方式處理申請，預計一些極具吸引力的域名將很快會被搶購一空。

全球網民在香港時間2009年2月3日23時起，就可到Telnic的網站 http://telnic.org 登記，每個.tel域名售300美元，為期3年，之後每年20美元。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Outlook Express Setup Tutorial
Outlook Express Setup Tutorial

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is the maximum email size I can send and receive ?
What is the maximum email size I can send and receive ?

The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

For bigger files you have to use your FTP!

And the maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Google Gmail
Setup fetch email using Google Gmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Google Mail.

Google Mail Fetcher is easy to set up and free to use. It uses POP3 to pull all the contents of an email box into Gmail and then parses the emails for spam. Mail Fetcher can download messages from up to five other email accounts, allowing you to centralize all your email in Gmail.

Once Mail Fetcher is set up, Google will check those accounts on a regular basis, and new mail will appear automatically in Gmail.
- Log into your Gmail account.
- Click the gear icon in the upper right corner of the page and select Settings.
- Click the Settings and Accounts and Import tab and locate the Check mail from other accounts (using POP3) section.
- Click Add a POP3 mail account you own. (Note: Google does not allow the use of self-signed SSL certificates, including our shared SSL certificates.)
- Enter the full email address of the account from which you'd like mail fetched.
- Click Next Step.
- In the Username field, enter your full email address.
- In the Password field, enter the password for the email address you provided.
- Select Port 110 for a POP3 connection.
- Click the checkboxes next to the options that best suit your needs:
  - Leave a copy of retrieved messages on the server.
  - Always use a secure connection (SSL) when retrieving mail *
  - Label incoming messages
  - Archive incoming messages
- Click Add Account.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to configure Outlook Express With POP Before SMTP Relay
How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is mail policy and email limits?
What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules
1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.
2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

AdvancedPoll
AdvancedPoll

Advanced Poll is a polling system with powerful administration tool. It features: multiple polls, templates, unlimited options, multi-language support, IP-Logging, IP-Locking, cookie support, comment feature, vote expire feature, random poll support and more. Supports textfile and mySQL database.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
CRE Loaded
CRE Loaded

Create your storefront catalog and upload product images, text, and graphics to your storefront.

Manage orders and inventory with the shopping cart. Process credit card payments through PayPal or Authorize.net, set up special pricing, and determine shipping costs.

And so much more -- and all from anywhere you can access the Internet. CRE Loaded also offers hundreds of different templates to customize the look of your online store, so you can offer your customers a unique, easily identifiable, and fully branded shopping experience.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Drupal
Drupal

Drupal is an open source content management system which supports pluggable modules which enable additional behaviors.

The modules available for Drupal provide a wide assortment of features, including e-commerce systems, photo galleries, mailing list management, and CVS integration.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
GALLERY
GALLERY

A Gallery is a collection of photo albums. You can have as many Galleries as you want on your web server. Each gallery contains as many photo albums as you want. Configuration of Gallery and administration of the photo albums is done entirely via an intuitive, web interface. You don't need special privileges on your webserver to install, configure and maintain Gallery. It's free, and we (the Gallery team) support it.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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2020 Chinese New Year Holiday Notice

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Setup fetch email using Netvigator

Setup fetch email using Outlook mail / Hotmail

Setup fetch email using Google Gmail

Setup fetch email using Yahoo! Mail

Microsoft recommends against usage of SHA-1

Payment Method

Bank Deposit / ATM
Mailing Cheque
Credit Card

Pre-Sale Services

Privacy Policy for your account

Newsletter / E-mail Help

How to renew your Domain / Hosting Plan / other services?

Specific refund conditions based on method of payment

How to apply special price for international domain

Domain Names Knowledge

Required Documents of Hong Kong Domain Name

Who can register a .US domain name?

What Is Domain Redemption Period

How do I change DNS records if my HK domain is registered with HKDNR?

How do I change DNS records if my domain is registered with Directnic?

E-Store

Contact Information

Language Define

E-Mail Configuration

Tax Rates and Classes

Low Stock Report

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URL

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Domain name

PNG (Portable Network Graphics)

TIFF (Tagged Image File Format)

Linux Web Hosting

PHP - How to parse PHP within HTML files

Default home page priority

How do upload my website

How to use WS_FTP to upload your website

Plesk 10 User’s Guide to Web Presence Builder

Industry News

If You're Going To Steal Software, Steal From Us: Microsoft Exec

Parallels Plesk Sitebuilder 4.2

Pre-Beta Release of Windows 7

Parallels Plesk Sitebuilder Adds New Features

「.tel」域名時代來臨，勢成全球電話簿

Email Tutorial

Outlook Express Setup Tutorial

What is the maximum email size I can send and receive ?

Setup fetch email using Google Gmail

How to configure Outlook Express With POP Before SMTP Relay

What is mail policy and email limits?

General Information

AdvancedPoll

CRE Loaded

Drupal

PostNuke

GALLERY