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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Domain Names Knowledge

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • Xaraya

    Xaraya


    Xaraya delivers the requisite infrastructure and tools to create custom web applications that include fully dynamic multi-platform Content Management Solutions (CMS).

    Xaraya's modular, database independent architecture introduces tools that separate form, function, content, and design with on-the-fly extensions allowing greater control and versatility.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • OWL

    OWL


    Owl is a multi user document repository (knowledgebase) system written in PHP4 for publishing files/documents onto the web for a corporation, small business, group of people, or just for yourself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PinnacleCart

    PinnacleCart


    Pinnacle Cart is an extremely powerful php shopping cart and website builder application. Designed from marketing perspective, this eCommerce application is feature-packed, robust, scalable and easy to use.

    Pinnacle Cart is the clear choice for serious merchants focused on rapidly and cost effectively deploying, managing and growing a successful web-based business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • UEBIMIAU

    UEBIMIAU


    UebiMiau is a web-based e-mail client written in PHP It is a free software distributed under GPL terms, see www.gnu.org for more informations. You can use or redistribute this software, but need preserve the credits of author.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Returned Messages

    E-Mail Returned Messages


    錯誤代碼可能發生原因
    554 permanent problems with the remote server mx.ec2biz.com解析不到ec2biz.com的mx記錄。
    Diagnostic-Code: X-Postfix; host ec2biz.com[123.123.123.123] said: 550 5.1.1
    User unknown;
    rejecting (in reply to RCPT TO command)
    對方的服務器的退信是說明用戶名在它的郵局上不存在。
    jnj1-1588-mail1.customer.global.fici.com[123.123.123.123] said: 554 5.7.1
    This site does not accept .wmz attachments (in reply to end of DATA command)
    退信問題是因為對方的服務器不接受.wmz的附件,可以試下把附件壓縮成RAR或ZIP的文件再發送。
    Final-Recipient: rfc822; v.noel@fici.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; host mxmta.fici.com[123.123.123.123] said:
    554 #5.3.0 Server Error (in reply to end of DATA command)
    這個退信是來自123.123.123.123的,說服務器錯誤。應該讓對方的網管檢查。
    host mail.ec2biz.com[123.123.123.123] said: 553
    Sender address rejected: not logged in (in reply to MAIL FROM command)
    有兩種情況,一種是發信時OUTLOOK的SMTP身份驗證沒有打勾,一種是發信時SMTP的IP不是我們郵局的IP。
    看到這種退信就要先看解析是否正確。並確認客戶端的設置沒問題。如果都ok再到服務器上確認是否跟同域驗證有關。
    message size 2397844 exceeds size limit 2097152 of
    server ec2biz.com[123.123.123.123]
    提示您發送的郵件過大
    Host or domain name not found. Name service error for
    name=ec2biz.com type=A: Host found but no data record of requested type...
    這封退信是因為您在發信時我司郵局服務器無法正常解析到fici.com.hk這個域名的郵局服務器IP,或者有可能是因為對方 ec2biz.com 所使用的DNS服務器反應慢原因造成的,此種情況有時會造成郵件發送不了,如果郵件沒有發出去只要重新發送一次即可,出現這種錯誤是由於網絡環境原因導致查詢不到IP,偶爾都會有的,特別是一些域名是通過國外DNS進行解析。是很常見的,因為網絡牽涉到的東西太多了。
    host sbcmx1.ec2biz.com[123.123.123.123] said: 553 5.3.0
    ylpvm07, DNSBL:To request removal of, 255.255.255.255, send the complete
    error message in an E-mail to removeme@sbc.ec2biz.com (in reply to MAIL FROM command)
    應該是123.123.123.123這個IP被對方拉入黑名單導致的。需要發郵件到removeme@sbc.ec2biz.com申訴。
    host mxcanada.fici.com[123.123.123.123] said: 550
    Command RCPT User not OK (in reply to RCPT TO command)
    郵箱jacobkatz@fici.com有問題。550的錯誤通常跟帳號有關係,需要確認該郵箱是否存在或建起這個郵箱目錄是否完整等,具體請諮詢該服務器網管。
    (yellobox@fici.com>: host mx5.fici.com[123.123.123.123] said: 554 qq
    Sorry, no valid recipients (#5.1.3) (in reply to end of DATA command)
    不是有效的收件人,請客戶查看下接收者地址是否正確。
    MX-record resolution of [fici.com] in progress (DNS Server: 123.123.123.123)...
    Name server reports domain name unknown.
    Attempting SMTP connection to [ec2biz.com : 25]
    A-record resolution of [ec2biz.com] in progress (DNS Server: 123.123.123.123)...
    Name server reports domain name unknown.
    可以判斷是因為接收方郵局的mx沒有做或者做錯,另外也有可能是接收方郵局DNS設置錯誤造成的。這個跟第七個是一樣的。
    host mx.mail.126.com[123.123.123.123] said: 554 sender is
    rejected: 0. (in reply to MAIL FROM command)
    這是126.com封了我們郵局IP:218.5.*.*
    conversation with spam.ec2biz.com[123.123.123.123] timed out while sending message body連接此spam.ec2biz.com此服務器超時,可重發看看。
    permission denied. Command output: maildrop:
    maildir over quota. maildrop: maildir over quota.
    接收方信箱已經滿或者是發送方發送的郵件大小超出對方的接收郵件限額。
    The Postfix program
    test@fici.com>: host 127.0.0.1[127.0.0.1] said: 550 5.7.1 Message
    content rejected, UBE, id=25443-10 (in reply to end of DATA command)
    從這個退信來看。是因為郵件內容有問題被對方服務器拒絕收信。估計對方服務器可能做了關鍵字過濾。
    The Postfix program
    (info@fici.com>: host fici.com[123.123.123.123] said: 550 5.7.1
    Unable to relay for info@fici.com (in reply to RCPT TO command)
    這是對方服務器返回退信,是對方問題,提示對方服務器收到郵件後不能轉給它下面的用戶:info@fici.com
    The Postfix program
    host ec2biz.com[123.123.123.123] said:
    550 domain [china-channel.com] mismatches client ip 255.255.255.255. See http://202.100.64.111:8080/user/pbl/v.do?k=467736946847 (in reply to RCPT TO command)
    此時可點擊以上鏈接,在打開的網頁中會出現相應的郵局退信提示。按頁面上的要求輸入驗證碼提交要求對方接受的請求,操作成功後會出現:操作成功!您已經加入到收件人的白名單中。請重新發送之前被拒絕的郵件。
    The Postfix program
    host mx3b.ec2biz.com[123.123.123.123] said:
    451 mta111.mail.ec2biz.com Resources temporarily unavailable. Please try again later [#4.16.5]. (in reply to end of DATA command)
    資源臨時無法獲得,請重新發送。
    如果一直存在問題,可建議客戶聯繫對方查看原因。
    The Postfix program
    host mx3.hotmail.com[123.123.123.123] said: 550 Requested action not taken: mailbox unavailable (in reply to RCPT TO command)
    host modusgate3.ec2biz.com[123.123.123.123] said:
    550 5.1.1 is not a valid mailbox (in reply to RCPT TO command)
    mxdplate@fici.com用戶不存在。
    The Postfix program
    command line usage error. Command output:
    sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option postdrop: warning: stdin: unexpected EOF in data, record type 78 length 76 postdrop: fatal: uid=12346: malformed input
    此類問題通常是跟蹤設置的問題,需要查看客戶跟蹤設置是否有問題,如果客戶設置自己跟蹤自己,讓客戶取消這個設置。否則會引起出錯。
    The Postfix program
    host mail.fici.com[123.123.123.123] said:
    553 5.3.0 ... No such user (in reply to RCPT TO command)
    跟上面的一樣murphyb@fici.com用戶不存在。
    The Postfix program
    host mail.fici.com[123.123.123.123] said:
    550 5.7.1 Requested action not taken: message refused (in reply to end of DATA command)
    信息被拒絕,具體要客戶聯繫對方查看原因。
    The Postfix program
    host incoming.fici.com[123.123.123.123] said:
    450 SPF error: SPF record error: DNS error while looking up sirio.cn A: query timed out (in reply to RCPT TO command)
    估計是由於對方服務器所在的網絡有問題導致無法識別到我們郵局的DNS解析,請檢查當地的網絡。
    The Postfix program
    host mta-v1.mail.fici.com[123.123.123.123] said:
    451 Message temporarily deferred - [170] (in reply to end of DATA command)
    這個是客戶郵局郵箱發送的郵件在隊列中延遲比較久導致無法發送到對方的服務器,請重新發送該郵件就可以了。
    The Postfix program
    host mail.fici.com[123.123.123.123] said:
    550 , Recipient unknown (in reply to RCPT TO command)
    接收地址錯誤或不存在
    The WorldPost program
    host inbound.fici.com[123.123.123.123] said:
    554 5.7.1 The message from () with the subject of (Fw: comments) matches a profile the Internet community may consider spam. Please revise your message before resending.
    這個退信也是對方認為:您發送郵件的標題帶有:Fw: comments 字眼,而對方被過濾了。
    The Postfix program
    (expanded from <"hw:ventas"@fici.com>): host mail3.ec2biz.com[123.123.123.123] said:
    552 sorry, the spam message is detected (#5.6.0) (in reply to end of DATA command)
    退信是對方服務器返回的,其認為客戶所發郵件帶有SPAM內容被拒。
    The Postfix program
    lost connection with paladin2.fici.com[123.123.123.123] while sending end of data -- message may be sent more than once
    基本上是網絡問題,導致在發郵件時丟失連接。
    The Postfix program
    host mailin-03.mx.fici.com[123.123.123.123] said: 421-:
    (DNS:NR) http://postmaster.info.aol.com/errors/421dnsnr.html 421 SERVICE NOT AVAILABLE (in reply to end of DATA command)
    接收方要求郵局服務器要反向解析。
    host mx2.fici.com[123.123.123.123] said:
    553 5.5.4 Host name(mail.mail155.fici.com) is not match with your ip(218.85.134.155), maybe it's bogus. (in reply to end of DATA)
    對方認為我們的IP是偽造,這是對方的設置問題,請對方把我們的IP或此域名加入白名單就行了。
    (hcc@fici.com>: host mx1c9.fici.com[123.123.123.123] said:
    550 5.7.1 This message does not comply with required standards. (in reply to end of DATA command)
    該問題應該是網絡聯接有問題,導致的退信,請重發。
    connect to 123.123.123.123[123.123.123.123]: server > dropped connection without sending the initial SMTP greeting.國際間網絡接口問題、連接收件人服務器發送郵件的時候,連接中斷,一般是網絡問題,請多試幾次。
    host gmail-smtp-in.l.google.com[123.123.123.123] said: 551 > User not local; please try (in reply to RCPT TO command)發送出去的郵件被國家安全防火牆過濾而退回,請測試不用info@發送郵件是否能成功到達收件人信箱,因前段時間發現很多info@的發件人均被國家防火牆給屏蔽。
    [slave.mail113.fici.com.11963.1171008600] smtp session from 123.123.123.123/(null)->(null) is blocked(action:0) by antispam gateway,(block stage:1)[[Dynamic helo/IP pcd748243.netvigator.com/123.123.123.123]] [2007-02-09 16:10:00] [slave.mail113.fici.com.11963.1171008600] quit SMTP session.因為發件方郵局使用的是動態ip,所以被過濾,請用固定ip的郵局發送郵件就不會被過濾。
    Helo cirocomm.com.tw 's A or MX rec but source IP 123.123.123.123(123-123-123-123.HINET-IP.hinet.net) is dynamic.發件人連過來的IP跟其HELO的域名不一致,且是hinet的動態IP,系統不接受。
    # telnet 123.123.123.123 25
    Trying 123.123.123.123...
    Connected to rmail-154.fici.com (123.123.123.123). Escape character is '^]'.
    554 5.7.1 *.*.*.*: Connection refused. Your IP address is blocked(anti-spam).
    Connection closed by foreign host.
    先檢查一下郵局是否有反向解析功能nslookup + 123.123.123.123 25,如果有就說明我們的IP地址被對方給屏蔽了,聯繫收信方的網絡管理員幫忙解除屏蔽。
    The user does not accept email in non-Western (non-Latin) character sets.
    --- Below this line is a copy of the message.
    Received: (qmail 17475 invoked from network); 21 Mar 2007 08:57:26 -0000
    Received: from pre-smtp27-01.prod.mesa1.fici.com ([123.123.123.123])
    (envelope-sender ) by smtp01-02.prod.mesa1.fici.com (qmail-ldap-1.03) with SMTP for ; 21 Mar 2007 08:57:26 -0000
    Received: (qmail 14651 invoked from network); 21 Mar 2007 08:57:26 -0000
    Received: from unknown (HELO slave.mail175.fici.com) ([123.123.123.123])
    The user does not accept email in non-Western (non-Latin) character sets.
    發件人寫信時用的編碼不是標準編碼格式,請用標準編碼編寫郵件發送即可。
    host mail-scan.fici.com[123.123.123.123] said:
    554 Service unavailable; Client host [mail.mail3.fici.com] blocked using rhsbl.ahbl.org; Domain used in spam/phish/scam, or owned by a spam source.
    Access is not allowed. (in reply to RCPT TO command)
    這是對方服務器封掉我們服務器mail.mail3.fici.com的域名,這是對方認為從我們服務器上投遞太多的垃圾郵件過去導致被封的,讓客戶聯繫對方網管解封吧。
    Final-Recipient: rfc822; shirley.ying%walkersha.com._cn@walker-freight.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; host webmail.fici.com[123.123.123.123] said:
    554 : Recipient address rejected: Relay access denied (in reply to RCPT TO command)
    對方服務器拒絕接收Xmail郵件退信提示信息一般為:Recipient address rejected: Relay access denied或者552 Error: content rejected原因是對方郵件服務器將Xmail郵件屏蔽掉了。煩請您將退信按附件的形式轉發給我們,我來做一下具體的測試,判斷問題原因,之後會主動聯絡對方,說明我們的服務器信息並且商量問題的解決方法。同時也希望您能夠使用其它的信箱向對方反映這個問題,向對方聯絡網管說明情況,以確保可以早日解決。
    host email.fici.com[123.123.123.123] said:
    555 Recipient verification failed for [crafts@fici.com] (#5.1.1) (in reply to RCPT TO command)
    客戶郵箱中的「我的SMTP服務要求身份驗證」要選擇,另外注意郵箱名為完整的郵箱名稱。
    inal-Recipient: rfc822; lexus@fici.com
    Action: failed
    Status: 5.0.0
    Diagnostic-Code: X-Postfix; host 127.0.0.1[127.0.0.1] said:
    550 lexus@fici.com:user locked (in reply to end of DATA command)
    發件人被鎖定直接退回去的,並不是發送給發件人服務器才退的,檢查服務器查明被鎖定的原因。
    qmail-forward: fatal: This message is looping: it already has my Delivered-To line. (#5.4.6)退信表明用戶stephen@fici.com設置了自動轉發,同時對方(轉發的用戶)同樣自動轉發給這個用戶,這樣的話,造成了循環,所以需要請這個用戶將一方的自動轉發去掉就可以了!
    command line usage error. Command output:
    sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option.
    這是客戶在郵局管理平台設置跟蹤設置時,跟蹤人地址設置為空導致的,請更改過來.
    如果您按照我們頁面的outlook express設置方法設置完畢後,仍然不能正常使用,那麼您就要看看outlook具體的出錯信息裡面的錯誤號是多少?根據錯誤號和下表進行比對,一般來說,大多數的問題都可以解決。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    ns1.powersx.com
    ns2.powersx.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Useful ISP email information

    Useful ISP email information


    I S PPOP3PortS.S.LSMTPPortS.S.LIMAP4PortS.S.L
    網上行
    Netvigator
    pop.netvigator.com110995smtp.netvigator.com25465
    商業網上行
    Business Netvigator
    corppop.netvigator.com110corpmail1.netvigator.com25
    PCCW NETMailpop.netvigator.com110995smtp.netvigator.com25465
    PCCW NETMail Plusndpop.netvigator.com110995ndsmtp.netvigator.com25465ndimap.netvigator.com143993
    和記寬頻
    Hutchison Broadband
    pop.hgcbroadband.com
    pop.net-yan.com
    110mail02.hgcbroadband.com
    mail02.net-yan.com
    25
    3寬頻
    Three Broadband
    pop.threebb.com.hk110mail02.threebb.com.hk25
    有線寬頻
    i-CABLE
    mail.i-cable.com110smtp.i-cable.com25
    香港寬頻
    HKBN
    popo.hkbn.net
    pop1.hkbn.net
    popo.ctimail.com
    110smtpo.hkbn.net
    smtpo.ctimail.com
    25
    太平洋寬頻
    Pacific Internet
    pop.pacific.net.hk110smtp.pacific.net.hk25
    SmarTone Vodafone110995smtp.smartone-vodafone.com25
    HKNetpop3.hknet.com110smtp.hknet.com25
    Google GMAILpop.gmail.com110995smtp.gmail.com25465imap.gmail.com143993
    雅虎電子郵件
    Yahoo Mail
    pop.mail.yahoo.com
    pop.mail.yahoo.com.hk
    110995smtp.mail.yahoo.com
    smtp.mail.yahoo.com.hk
    25465imap-ssl.mail.yahoo.com993
    Ymailpop.mail.yahoo.com110995smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Ymail Plusplus.pop.mail.yahoo.com110995plus.smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Hotmailpop3.live.com110995smtp.live.com25
    163 網易郵箱pop.163.com110995smtp.163.com25465imap.163.com143993
    QQ 郵箱pop.qq.com110995smtp.qq.com25465imap.qq.com993
    新浪網郵箱
    SinaMail
    pop3.sina.com.hk110------


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is the maximum email size I can send and receive ?

    What is the maximum email size I can send and receive ?


    The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

    For bigger files you have to use your FTP!

    And the maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Monthly Income Report

    Monthly Income Report


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“每月收益報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“每月收益報告”

    每項“每月收益報告”包含的資料:
    • 本地銷售

    • 海外銷售

    • 貨運費

    • 稅項金額

    • 細額附加費

    • 手續費

    • 群組折扣

    • 優惠禮券

    • 電子禮券

    • 現金積分

    “每月收益報告”的顯示範圍:
    • 訂單狀態
      “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式

    針對“每月收益報告”的動作:
    • 報表樣式
      選擇“棒狀圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Product Extra Fields

    Product Extra Fields


    如果您的產品具備一些規格,而希望以一套有效的標準方式管理,令編輯產品及店面展示時更整齊美觀,則可使用這裏介紹的獨特功能。

    總括來說,“商品欄位”就是可讓您預先設定一些針對產品規格的名稱,讓編輯產品時能按需要而輸入相關資料,令產品頁面的說明與規格明顯地分隔,而且顧客瀏覽時更易更清晰了解產品。

    有輸入“商品欄位”名稱及資料的產品跟沒有輸入的一般產品無異,這方案只是提供一種更清晰易讀的展示途徑。

    每項商品欄位包含的資料:
    • “中英文”欄位名稱 - 最多125個字元

    新增商品欄位:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品欄位”

    3. 點擊主螢幕的“增加”按鈕

    4. 輸入“中英文”欄位名稱

    5. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改欄位名稱狀態:
    • 排序
      可選擇:“前”或“後”

    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對欄位名稱的動作:
    • 增加
      新增一筆欄位名稱

    • 編輯
      修改已經建立的欄位名稱

    • 刪除
      將該欄位名稱刪除


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Language Define

    Language Define


    如您對系統內置的語句或名稱不滿意,可透過“語言文字設定”進行修改。

    這份指南將介紹“語言文字設定”中的各項設定。

    “語言文字設定”包含以下資料:
    • 預設文字
      不能修改的“中英文”的系統預設文字語句

    • 自訂文字
      輸入欲取代系統預設的“中英文”文字語句

    針對“語言文字設定”的動作:
    • 編輯
      修改已經修改的“中英文”文字語句。

    注意事項:
    • 一般情況下建議採用系統預設的文字語句

    • 自訂的文字或語句必需簡短,系統會把過長的部份截斷。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 文字輸入處理

    文字輸入處理


    對於商貿網站而言,內容文字佔著整體美觀感的重要環節,每頁適當地以整齊編排和簡短字數表達意思,可令訪問者看得容易理解和輕鬆,亦增強貴公司的企業型像。

    在我們的系統裏已內置了容易操作的HTML編輯器,可針對產品內容簡介及各訊息頁面進行編輯或修改,這編輯器的基本使用方式跟普通文書處理軟件很接近,如有一般文書處理的經驗,在使用上應很快熟習,當然我們仍建議在正式編輯資料前先模擬試驗多次,可減少錯誤的出現。

    以下是一些文字編排的注意事項:
    • 除英文字元外,中文、日文和韓文(如有),可為每個字元加空格以增加美觀

    • 英文和數字請採用標準字元,請盡量不要輸入全型字元

    • 應刪除所有整段文字的開頭、結尾的空格和空行。

    • 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元,部份訪問者的電腦未有裝設此類字集,會出現亂碼情況,所以應盡量不要採用

    • 如需輸入日文和韓文或其他雙位元文字,請自行了解相關的非標準字元問題,並應盡量不要採用

    • 在相同頁面請勿同時存在英文以外的多種語言文字,例如中文加日文等,因會出現統一碼 (Unicode)不相容問題,引致出現亂碼情況

    • 除標準英文字元外,其他文字均有一套相關的編碼,例如繁體中文是big5,簡體中文是gb,日文是shift-jis和EUC,每套編碼均不相同,所以應注意當輸入文字時,各種語言均不能同時存在(英文除外),另外,當輸入時應注意所使用的電腦操作系統語言版本,例如以Windows輸入繁體中文,則該Windows必須是繁體版,其他亦然,因現時的電腦操作系統均為多語系相容,並可顯示各種語言文字,但實際輸入的文字在傳送到何服器時的編碼可能不同,並影響儲存或出現亂碼等問題

    • 所有文字或圖型的編排應以簡單為基礎,因太複雜的編排會令訪問下載頁面增加需時,並可能出現無法整頁展示等問題

    • 使用我們的HTML編輯器除了手作輸入外,亦可從其他途徑複制內容及貼上,但應注意勿貼上Microsoft Word的內容,因Microsoft Word的資料包含很多非必要而看不見的定義標籤,會令檔案增大及影響輸出

    • 完成輸入後應預覽效果並在需要時作出修正

    系統資料的輸入

    所有數值相關的資料,例如售價、運費、數量等資料,只可使用“數字”和“.”,絕不可包含“英文字母”和“其他符號”。

    正確的數值:
    • 10

    • 100

    • 1000.5

    • 10000.50

    • 100000.50

    • 1000000.50

    • 10000000

    不正確的數值:
    • 10+
      包含了符號

    • 一百
      系統不能辨認中國數字

    • [1000.5]
      包含了符號

    • 10000.50
      系統不能辨認全型數字

    • Ten Hundred Thousand
      系統不能辨認英文數目語法

    • 1,000,000.50
      無需加入千位分隔點

    • HK$10000000
      無需加入貨幣碼

    關於中文資料的輸入

    系統預設資料庫是“繁體中文”,所有中文文字、語句均應以“繁體中文”輸入,在網站上的“簡體中文”是由系統自動轉換而成的。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Periodic Sales Report

    Periodic Sales Report


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    “週期銷售報表”能讓您知悉在特定規則和日期範圍內的“銷售數據”,例如您可指定由“日期A”至“日期B”內的已完成訂單及產品銷售報表。

    進入“週期銷售報表”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“週期銷售報表”

    每項“週期銷售報表”包含的資料:
    • 日期範圍
      指定的日期範圍

    • 產品
      被訂購的產品名稱

    • 訂單數
      日期範圍內的訂單總綜數

    • 銷售件數
      日期範圍內的產品銷售總件數

    • 運費
      日期範圍內已向顧客收取的運費總金額

    • 總收益
      日期範圍內訂單的總收益

    “週期銷售報表”的顯示範圍:
    • 日期範圍
      選擇合適的範圍日期

    • 報表型式
      選擇合適的“年報”、“月報”、“週報”、“日報”其中一種方式

    • 明細
      選擇“沒有”、“具產品資料”、“具產品資料和售價”其中一種方式

    • 訂單狀態
      “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式

    針對“週期銷售報表”的動作:
    • 報表樣式
      選擇“棒狀圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • PHP - How to parse .php files as PHP5

    PHP - How to parse .php files as PHP5


    By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

    All files extension in .php, .php3, and .php4 are handled by PHP4.
    All files extension in .php5 are handled by PHP5.

    If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

    AddHandler fcgid-script .php

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do upload my website

    How do upload my website


    To upload your files with FTP you will need an FTP client.
    User name and password are the same as the PLESK.
    Upon connecting, you will see a list of the following directories:

    • anon_ftp
      This directory is used for anonymous ftp upload/downloads.

    • cgi-bin
      A directory for your cgi scripts.

    • error_docs
      This directory holds the html error pages that you can customize for your needs.

    • httpdocs
      This is the root of your website where you should put all website related files.

    • httpsdocs
      This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.

    • private
      This folder is for storing personal and private files and cannot be accessed by people using your website.

    • statistics
      This directory is used for storing web statistics and logging information of your website and ftp service.

    • subdomains
      This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.

    • web_users
      This directory is for webusers you created in your plesk desktop.


    The httpdocs is where your web page files has to be placed.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 User’s Guide to Web Presence Builder

    Plesk 10 User’s Guide to Web Presence Builder


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    A guide to using the brand new Web Presence Builder.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why do I receive a SSL warning when I access control panel?

    Why do I receive a SSL warning when I access control panel?


    SSL provides a level of security and privacy for those wishing to conduct secure transactions over the Internet. Introduced by Netscape, the SSL protocol protects transmissions over the Internet by encrypting information as it passing between the server and the user. This insures that your transactions are not subject to "sniffing" by a third party.

    The Plesk Panel provides two ways of access – Secured and Unencrypted. The first one encrypts the connection between your browser and control panel. The second one (Unencrypted) provides connection on the regular port 8880.

    Since the Plesk Panel is a local one and is being accessed per Customer domain, we have installed a SSL certificate for server domain, which ensures your secured connection to the server when using the first method. The warnings are being prompted due to the fact that your domain name mismatches the one that the SSL is generated for (the server's).

    However, this is not a reason for your connection to be left unencrypted and you may safely click Continue to this website (not recommended) when receiving the warning. Your connection will be surely encrypted.

    • Example for Secured URL
      https://domainname.com:8443 (Recommended)
    • Example for Unencrypted URL
      http://domainname.com:8880


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GIF (Graphics Interchange Format)

    GIF (Graphics Interchange Format)


    GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

    The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

    GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SSL

    SSL


    Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols which provide secure communications on the Internet for such things as web browsing, e-mail, Internet faxing, instant messaging and other data transfers. There are slight differences between SSL 3.0 and TLS 1.0, but the protocol remains substantially the same. The term "TLS" as used here applies to both protocols unless clarified by context.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • URL

    URL


    A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 如何利用異地備份隬補防毒軟件的不足

    如何利用異地備份隬補防毒軟件的不足


    從世衛在2009年4月24號發出的第一個人類豬流感個案開始,至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界,惡性攻擊病毒每天在不斷的增加、更新和改變,而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響,是企業I.T.部門經常要面對的挑戰。

    企業單靠病毒掃描軟件並不足夠

    根據美國FBI 2005的研究指出,約84%的公司會受到惡性病毒的攻擊。另外,美國網絡安全協會(Cyber Secure Institute) 的報告指出,企業為了清除各項病毒的花費高達90億美元!無論您為電腦做再好的隔離措施,例如擁有最新的防病毒軟件和頻密的病毒掃描,病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案,例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以,企業要防範數據丟失帶來的災難性影響,單靠病毒掃描軟件並不足夠。

    設立災難性回復方案才能治本

    其實要解決以上問題就要從根本著手,第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution),而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup),這樣,當遇到病毒入侵造成數據丟失,企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上,把受到感染或是有故障的電腦復原到正常狀態,確保企業持續運作,儲存於電腦內的業務數據亦能得以保存。

    有資深企業備份經驗的Ahsay 銷售部經理候健生指出:「如何為企業設立有效和快速的災難復原方案是一個很大的課題,大小企業都需要正視。但對中小企來說,由於資源所限,加上公司內未必有專門負責I.T.方面的人員,所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件,可以滿足基本備份需要。但這些軟件只能夠作本地備份,一旦公司的電腦受到病毒侵襲,用作儲存備份的電腦或伺服器亦可能已經中毒,導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件,才能確保災難復原能發揮功效,因為就算本地公司內所有電腦和伺服器都已經中毒,儲存於異地的鏡像備份數據亦不會受到感染,企業便可快速地把電腦鏡像直接從異地恢復到電腦上,達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

    關於Ahsay

    Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港,目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商,並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

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