Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Domain Names Knowledge

Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

如何利用異地備份隬補防毒軟件的不足

如何利用異地備份隬補防毒軟件的不足

從世衛在2009年4月24號發出的第一個人類豬流感個案開始，至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界，惡性攻擊病毒每天在不斷的增加、更新和改變，而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響，是企業I.T.部門經常要面對的挑戰。

企業單靠病毒掃描軟件並不足夠

根據美國FBI 2005的研究指出，約84%的公司會受到惡性病毒的攻擊。另外，美國網絡安全協會(Cyber Secure Institute) 的報告指出，企業為了清除各項病毒的花費高達90億美元！無論您為電腦做再好的隔離措施，例如擁有最新的防病毒軟件和頻密的病毒掃描，病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案，例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以，企業要防範數據丟失帶來的災難性影響，單靠病毒掃描軟件並不足夠。

設立災難性回復方案才能治本

其實要解決以上問題就要從根本著手，第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution)，而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup)，這樣，當遇到病毒入侵造成數據丟失，企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上，把受到感染或是有故障的電腦復原到正常狀態，確保企業持續運作，儲存於電腦內的業務數據亦能得以保存。

有資深企業備份經驗的Ahsay 銷售部經理候健生指出：「如何為企業設立有效和快速的災難復原方案是一個很大的課題，大小企業都需要正視。但對中小企來說，由於資源所限，加上公司內未必有專門負責I.T.方面的人員，所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件，可以滿足基本備份需要。但這些軟件只能夠作本地備份，一旦公司的電腦受到病毒侵襲，用作儲存備份的電腦或伺服器亦可能已經中毒，導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件，才能確保災難復原能發揮功效，因為就算本地公司內所有電腦和伺服器都已經中毒，儲存於異地的鏡像備份數據亦不會受到感染，企業便可快速地把電腦鏡像直接從異地恢復到電腦上，達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

關於Ahsay

Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港，目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商，並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
「.tel」域名時代來臨，勢成全球電話簿

「.tel」域名時代來臨，勢成全球電話簿

所有個人或企業，於2009年2月3日起可以註冊「.tel」域名，作為對外溝通的渠道。這新域名特別針對流動上網，據報道，美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

「.tel」域名的特點是讓企業將所有聯繫方法，如電話、傳真、電郵等放在「.tel」，讓網民更方便與企業聯絡，甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息（Instant Messaging）工具、博客平台甚至語音電話（VoIP）服務等低成本通信渠道來降低其成本，從而做到既省錢又能加強客戶服務。

「.tel」域名不同其他網域名稱的部分，在於不需有自己的IP，就能直接有完整網頁的呈現，並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存，並同時被大眾所查閱，在透過其他常用軟體的支援下，點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

Telnic表示，他們會以「先到先得」的方式處理申請，預計一些極具吸引力的域名將很快會被搶購一空。

全球網民在香港時間2009年2月3日23時起，就可到Telnic的網站 http://telnic.org 登記，每個.tel域名售300美元，為期3年，之後每年20美元。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Twitter
Twitter

Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft recommends against usage of SHA-1
Microsoft recommends against usage of SHA-1

Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

How to setup your email account on Windows Phone 7 Mobile Device
How to setup your email account on Windows Phone 7 Mobile Device

Configuring your Windows Phone 7 device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Windows Phone 7 device.

Currently tested devices are:
- HTC Radar
- SAMSUNG Focus
- LG Optimus 7
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is the maximum email size I can send and receive ?
What is the maximum email size I can send and receive ?

The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

For bigger files you have to use your FTP!

And the maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to configure Outlook Express With POP Before SMTP Relay
How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Outlook Express Setup Tutorial
Outlook Express Setup Tutorial

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Useful ISP email information

I S P	POP3	Port	S.S.L	SMTP	Port	S.S.L	IMAP4	Port	S.S.L
網上行 Netvigator	pop.netvigator.com	110	995	smtp.netvigator.com	25	465
商業網上行 Business Netvigator	corppop.netvigator.com	110		corpmail1.netvigator.com	25
PCCW NETMail	pop.netvigator.com	110	995	smtp.netvigator.com	25	465
PCCW NETMail Plus	ndpop.netvigator.com	110	995	ndsmtp.netvigator.com	25	465	ndimap.netvigator.com	143	993
和記寬頻 Hutchison Broadband	pop.hgcbroadband.com pop.net-yan.com	110		mail02.hgcbroadband.com mail02.net-yan.com	25
3寬頻 Three Broadband	pop.threebb.com.hk	110		mail02.threebb.com.hk	25
有線寬頻 i-CABLE	mail.i-cable.com	110		smtp.i-cable.com	25
香港寬頻 HKBN	popo.hkbn.net pop1.hkbn.net popo.ctimail.com	110		smtpo.hkbn.net smtpo.ctimail.com	25
太平洋寬頻 Pacific Internet	pop.pacific.net.hk	110		smtp.pacific.net.hk	25
SmarTone Vodafone		110	995	smtp.smartone-vodafone.com	25
HKNet	pop3.hknet.com	110		smtp.hknet.com	25
Google GMAIL	pop.gmail.com	110	995	smtp.gmail.com	25	465	imap.gmail.com	143	993
雅虎電子郵件 Yahoo Mail	pop.mail.yahoo.com pop.mail.yahoo.com.hk	110	995	smtp.mail.yahoo.com smtp.mail.yahoo.com.hk	25	465	imap-ssl.mail.yahoo.com		993
Ymail	pop.mail.yahoo.com	110	995	smtp.mail.yahoo.com	25	465	imap-ssl.mail.yahoo.com		993
Ymail Plus	plus.pop.mail.yahoo.com	110	995	plus.smtp.mail.yahoo.com	25	465	imap-ssl.mail.yahoo.com		993
Hotmail	pop3.live.com	110	995	smtp.live.com	25
163 網易郵箱	pop.163.com	110	995	smtp.163.com	25	465	imap.163.com	143	993
QQ 郵箱	pop.qq.com	110	995	smtp.qq.com	25	465	imap.qq.com		993
新浪網郵箱 SinaMail	pop3.sina.com.hk	110		---			---

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

How to publish to a server from iWeb using integrated FTP
How to publish to a server from iWeb using integrated FTP

In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 11 Administrator’s Guide
Plesk 11 Administrator’s Guide

With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

This guide is intended for server administrators who are going to manage Parallels Panel 11 and Customer and Business Manager. This document also includes instructions about offering Web Presence Builder in the Try and Buy (or trial) mode.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Database and user naming syntax for PostgreSQL and MySQL
Database and user naming syntax for PostgreSQL and MySQL

Since we run a shared hosting environment, we have to uniquely identify your usernames to your account ONLY.

We do this by attaching your system user name and an underscore("_") before all the databases and users YOU create.

Example:
Your added a new database(or user) and your filled in the name: mydatabase
The Real Database Name: username_mydatabase
(e.g. C0801001234567_mydatabase)

* Where C0801001234567 replace your system user name.

This applies to ONLY your database name and database username, you password stays normal.

Database Server/Host Address
- If your script or program is going to be accessing our database locally, meaning it is stored on your account, the server/host address will always be: localhost
- Just like that, lowercase and one word.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to publish a web site with Dreamweaver
How to publish a web site with Dreamweaver

When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
MySQL - How do I create a MySQL backup?
MySQL - How do I create a MySQL backup?

There are easy ways to go about backing up your MySQL databases.

Backup using phpMyAdmin(DB WebAdmin). To do this, follow these steps.
1. Login to your Plesk control panel.
  (e.g. https://yourdomain.com:8443)
2. Choose and click your domain name.
3. Click the Databases icon.
4. Choose and click your database to want to backup.
5. Click the DB WebAdmin Icon.
6. On the pop-up window, you will see the screen of phpMyAdmin.
7. Click the database name on left side.
8. Click the hyperlink of Export Tab.
9. Click the Select ALL link shown in gray. The check Save as file and click GO.
10. You will be asked to save the .sql file to the hard drive. Click Save.
11. Choose the location to save to and click Save. Your database has now been exported.
12. Please be patient, the process may take a few minutes.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

FrontPage
FrontPage

Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
HTML
HTML

short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Browser
Browser

Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Search Engine
Search Engine

A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
GIF (Graphics Interchange Format)
GIF (Graphics Interchange Format)

GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Categories
Categories

產品的目錄結構對整個商店來說是非常重要的，一套良好的目錄結構對顧客可帶來更流暢的瀏覽，對日常管理亦會更有效率。

Ec2Biz的「網上商店系統」支援無限層級的目錄，目錄間亦可隨時移至不同位置。

目錄的結構主要由“最上層”向下發展，每個目錄可以建立不同的副目錄，直至最終的產品儲存位置。

雖然我們的目錄系統可以無限層級分支，但是建議最多使用三層，這將會令管理上較為簡單，亦令頁面更美觀簡潔。

每個目錄包含的資料：
- 目錄“中英文”名稱
  最多125個字元，請盡量簡短（必需輸入）
- 目錄圖片
  JPG、GIF、PNG或SWF格式（按需要使用）
- 目錄狀態
  選擇：“開啟”或“隱藏”（其中一種）
- 目錄型式
  選擇：“普通目錄”或“專屬客戶目錄”（其中一種）
- 目錄說明
  選擇：自訂編排的文字、圖片等簡介（按需要使用）
- 目錄排序
  選擇：顯示的先後次序（按需要使用）
新增產品目錄：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“分類目錄/商品”總管
3. 點擊右上方的“新增分類”按鈕
4. 輸入相關資料
5. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
更改目錄狀態：
1. 目錄狀態
  點擊狀態列的“綠色”或“紅色”按鈕
2. 目錄型式
  點擊狀態列的“專屬客戶目錄”或“普通目錄”按鈕
3. 目錄排序
  點擊狀態列的“上箭頭”或“下箭頭”
針對目錄的動作：
- 新增分類
  新增一個最上層的目錄或副目錄
- 編輯
  修改已經建立的目錄資料，例如更改名稱、轉換圖片
- 刪除
  將該目錄連同所屬的副目錄及產品一併刪除
- 移動
  將該目錄連同所屬的副目錄及產品移往其他位置
- 資訊
  顯示該目錄的資訊，包括內含的副目錄及產品數量、目錄狀態及型式、新增及修改日期、該目錄的適用位置超連結
- 進入
  進入該目錄的內部
注意事項：
- 不應將產品直接置於“最上層”
- 同一目錄的同一層級，不應同時存有“副目錄”及“產品”
- 如將目錄狀態設為“隱藏”，商店則不會顯示該目錄及所含的產品，但管理員仍可進行編輯
- 如將目錄狀態設為“專屬客戶目錄”，則只顯示給已登入的指定客戶，一般人仕將不能瀏覽
- 被刪除的目錄及所含產品不影響已產生的訂購單
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Customers Analysis
Customers Analysis

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“客戶類型分析”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“客戶類型分析”
每項“客戶類型分析”包含的資料：
- 性別統計
- 國家統計
- 年齡統計
針對“客戶類型分析”的動作：
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Cash Point System
Cash Point System

Ec2Biz的「網上商店系統」支援“會員現金積分”方案，讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

我們相信透過這項獨特的方案，能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣，當顧客持有“現金積分”時，必定希望能夠於購物時使用以獲享優惠，所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高，直接讓您運營“電子商務”時達至更佳的業積，輕鬆賺取利潤。

我們提供的“會員現金積分”系統，能讓您全權決定使用條件、優惠方式，而且設計貼心易用，請您在正式設定前詳閱這份指南，令往後的操作更易掌握。

“現金積分系統”包含的資料：
- 現金積分系統
  選擇：“啟用”、“不啟用”
- 結賬扣減現金積分
  選擇：“可以”、“不可以”，若顧客持有“現金積分”，是否能在結賬時扣減應繳總額
- 每購物金額可得現金積分的數目
  如設定為“1”則代表客戶每購物“ $1”可獲得“1”積分
- 每現金積分的價值
  如設定為“0.1”則代表每“10”積分的價值是“$1”
- 現金積分的批核方式
  選擇：“自動”、“管理員批核”，如顧客每次購物後獲得現金積分，是否由系統自動存進該客戶的個人帳戶裡，或由管理員逐一批核
- 特價產品是否有現金積分
  選擇：“有”、“沒有”，如顧客購買的是特價產品，該特價品是否具有現金積分
- 使用現金積分結帳再獲積分
  選擇：“有”、“沒有”，如顧客在結帳時，以現金積分扣減部份應繳金額，是否可以獲得購物總額的全部積分，如設為“有”則可獲全數積分，如設為“沒有”則只獲應付款的現金積分
- 產品類別使用現金積分的限制
  選擇：“有限制”、“沒有限制”，如顧客持有現金積分，是否限制只適用於指定類別
- 現金積分適用的產品分類
  選擇產品類別使用現金積分的限制，則需指定那些分類內的產品能扣減積分，沒選取的分類裡的各產品將不能扣減積分，可按實鍵盤的“Ctrl”作多重選擇
- 群組折扣及特價品使用限制
  選擇：“限制”、“不限制”，如顧客持有現金積分，選購特價品，或有其他折扣（例如群組折扣），是否適用於扣減現金積分
- 顧客最少持有現金積分才可行使
  您可指定顧客最少持有某數目的積分才能於結賬時使用，例如設定為“1000”則顧客持有少於這值便不能行使積分，設為“0”則沒有限制
- 每次訂購能扣減現金積分的上限
  此數值能限制顧客於每次訂購時可扣減的現金積分的上限，例如設為“1000”則顧客於該次訂購最多只能扣減1000現金積分，餘下積分則存回顧客帳戶並可於下次訂購時再用
- 每次訂購使用現金積分的數目限制
  選擇：“預設上限”、“顧客自選”，如顧客持有現金積分，是否讓顧客選擇扣減積分的數目
- 顧客自選扣減積分的預設值
  如“每次訂購”使用現金積分的數目限制設為“顧客自選”則可預設一建議數值給輸入
- 行使現金積分的最低購物金額
  顧客的所有訂購產品總金額超過此值才能行使持有的現金積分，設為“0”則沒有限制
注意事項：
- 現金積分系統必需設為“啟用”，其他設定方能生效
- 各項設定汲及的“金錢數值”，是以您商店的“預設貨幣”為基礎
- 雖然系統對“現金積分”提供多樣化的選擇及使用限制，但是我們強列建議在設定時“切勿太多限制”，這會令顧客在享用優惠時障礙重重，最終打消購物行動
- 若顧客使用“現金積分”購物，在該訂單的小計欄會顯示相關資料
- 一般情況下，現金積分的啟用與否，系統在商店是沒有特別的提示顯示，若有啟用，請自行制作精美的“電子報”或“電子郵件”通知您的會員，亦請自行制作精美的橫額廣告讓會員知悉。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Files Manager
Files Manager

“檔案總管”能讓您上載各類檔案文件，由於我們的“網上商店”系統未有提供FTP功能，所以便需透過“檔案總管”進行“上載”、“下載”、以及檔案的管理。

您能上載一些檔案文件或網頁文件供顧客瀏覽。

進入“檔案總管”：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“檔案總管”
“檔案總管”包含的資料：
- 檔名
  必需以英文或數字組成，其中可包含的符號只有“-”、“_”，其他符號、空格、中文字等皆不應存在
- 資料夾
  存放檔案的目標位置
- 網址連結
  上傳檔案後的參考連結
針對“檔案總管”的動作：
- 上傳檔案
  從您的電腦挑選欲上載的檔案，例如“圖片”、“PDF”、“Flash動畫”等，每次最多可同時上傳五個檔案
- 新增檔案
  新增一個純文字檔案
- 重新整理
  從當前資料夾位置從返回目錄的最上層
- 編輯
  編輯已建立的純文字檔案，請勿直接編輯其他非純文字的文件
- 刪除
  將已建立或上載的檔案從目錄刪除
- 資訊
  檢視檔案的資料，例如“參考網址連結”、“修改日期”等
注意事項：
- 每個上載或建立的檔案，最大體積為5MByte
- 所有上載或建立的檔案，將會佔據您的可用硬碟空間，所以請定時刪除已沒使用的檔案
- 如您上傳的檔案主要是供顧客下載或瀏覽，請善加利用“參考網址連結”，並且需加入到適當的HTML內
- 所有上載或建立的檔案，請自行了解相關的技術及應用細節，我們並不提供上述的免費支援服務
- 請勿上載或建立“違反法律”、“侵犯知識產權”、“色情相關”、“違反我們服務條款”的檔案
- 請勿將上傳後的檔案，張貼或類似型式出現在其他網站，這樣會引致超過伺服器正常工作量，並且耗用大量頻寬，此乃屬不允許之過份使用資源
- 切勿上傳可執行的檔案，例如“CGI”、“PHP”、“ASP”、“EXE”等，此類檔案將會危害系統的安全，如有上傳可執行、帶病毒、以及木馬程序，一經發現，我們將在不另通知情況下，暫停您的整個網站，而且若因此令我們的伺服器受損或被侵入，您將要為此負責。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Error Log Viewer
Error Log Viewer

“錯誤記錄檢視器”是記錄“線上商店”及“管理員控制台”是一種除錯工具，由於整個系統由多組不同的程序語言組成，配合資料庫的存取，在變化多端的運作下難免會出現錯誤，雖然錯誤的發生比率很微，但若在出現問題時總是要盡快找出錯誤之處。

如果發現系統運作出現問題而毫無頭緖時，應立即使用“錯誤記錄檢視器”的訊息，以便能按部就班地找出可疑的地方。

進入“錯誤記錄檢視器”：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“錯誤記錄檢視器”
“錯誤記錄檢視器”包含的資料：
- 一般錯誤記錄
  所有在程序語言出現的錯誤，例如由“跳脫字元(escapes)”、“函數”等引致的問題
- 資料庫錯誤記錄
  所有從資料庫引致的錯誤，例如“資料表損毀”、“格式錯誤”、“存取錯誤”等
注意事項：
- 檢視器列出的訊息汲及高階語言，一般用戶較難理解，只適合由專業而具經驗者處理。
- “錯誤記錄檢視器”只提供予“獨立套裝軟件”及“開發版軟件”，一般租用型式並未包含此功能。
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

FastTrack
FastTrack

MIVA Merchant Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPMoney
PHPMoney

MyPhpMoney is a tool written in PHP to manage bank accounts thru a web interface. It uses mysql to store data and relies on PHPLIB (template, session and database abstraction).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
VideoDB
VideoDB

VideoDB is a database to manage your personal video collection.

It's mainly designed for videofiles but you can also put your DVDs and VHS tapes in it.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Coppermine
Coppermine

Coppermine Photo Gallery is a picture gallery script. Users can upload pictures with a web browser (thumbnails are created on the fly), rate pictures, add comments and send e-cards.

The admins can manage the galleries and batch add pictures that have been uploaded on the server by FTP. Support for multimedia files has been added recently. Images are stored in albums and albums can be grouped by categories.

The script supports multiple users and each user can possibly have its own set of albums. The script also supports multiple languages and has a theme system.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
TUTOS
TUTOS

Tutos is the short name for the ultimate team organization software

Tutos, that is technically mainly a database and a web browser (apache). Bound together by a lot of scripts written in php.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

Business Transformation Notice

2022 Chinese New Year Holiday Notice

2021 Chinese New Year Holiday Notice

2020 Chinese New Year Holiday Notice

2019 Chinese New Year Holiday Notice

New Article

Setup fetch email using Netvigator

Setup fetch email using Outlook mail / Hotmail

Setup fetch email using Google Gmail

Setup fetch email using Yahoo! Mail

Microsoft recommends against usage of SHA-1

Payment Method

Bank Deposit / ATM
Mailing Cheque
Credit Card

Domain Names Knowledge

Who can register a .CN domain name?

How to point my existing domain name to "Focus Network Company" server?

How do I change DNS records if my domain is registered with GoDaddy?

Who can register a .US domain name?

Required Documents of Hong Kong Domain Name

Industry News

如何利用異地備份隬補防毒軟件的不足

33 Million Domains Registered in 2007

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