Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Linux Web Hosting

Why do I receive a SSL warning when I access control panel?
Why do I receive a SSL warning when I access control panel?

SSL provides a level of security and privacy for those wishing to conduct secure transactions over the Internet. Introduced by Netscape, the SSL protocol protects transmissions over the Internet by encrypting information as it passing between the server and the user. This insures that your transactions are not subject to "sniffing" by a third party.

The Plesk Panel provides two ways of access – Secured and Unencrypted. The first one encrypts the connection between your browser and control panel. The second one (Unencrypted) provides connection on the regular port 8880.

Since the Plesk Panel is a local one and is being accessed per Customer domain, we have installed a SSL certificate for server domain, which ensures your secured connection to the server when using the first method. The warnings are being prompted due to the fact that your domain name mismatches the one that the SSL is generated for (the server's).

However, this is not a reason for your connection to be left unencrypted and you may safely click Continue to this website (not recommended) when receiving the warning. Your connection will be surely encrypted.
- Example for Secured URL
  https://domainname.com:8443 (Recommended)
- Example for Unencrypted URL
  http://domainname.com:8880
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Transferring your website to Focus Network Company
Transferring your website to Focus Network Company

Already hosted with another provider? Want to move your website to Focus Network Company?

This tutorial will outline the steps required to migrate your website and email accounts to your new account in Focus Network Company.
- Step 1 - Backup your files
  First of all, you need to download the site from your old host. You can do this in one of two ways:
  - Backup your site through Plesk
    If your old host uses Plesk, and the Backup feature is enabled, you can download your entire site in a couple of clicks.
  - Backup your site via FTP
    If your host does not use Plesk or they do not have the backup function enabled, then you should backup your site using FTP. Typically you need to connect to your website via FTP, download your www or public_html folder (the names for this folder differ; it is the folder that contains your website).
    
    The tutorials below will show you how to connect and transfer files using the popular free FTP client software.
    Download and install FTP client software, such as Filezilla, CuteFTP, WS_FTP
    Connecting to your website with FTP client software
    Transferring files to/from your website with FTP client software
- Step 2 - Backup and restore your MySQL databases
  If you do not have any MySQL databases, you can skip to Step 3.
  
  To transfer MySQL databases from your old host to Focus Network Company, there are two methods you can use:
  - Backup/Restore MySQL databases via Plesk
    This uses the same Plesk function as the file backup section does. you can backup your database in a couple of clicks.
  - Backup/Restore MySQL databases via phpMyAdmin
    If your host does not use Plesk/the backup function is disabled, you can backup and restore MySQL databases using phpMyAdmin. Follow the tutorials below for instructions on how to import and export MySQL databases in phpMyAdmin.
    How do I export or backup a MySQL Database
    How do I import a MySQL Database / Creating or Importing a Database
- Step 3 - Upload your files to your account
  Now you need to upload your files to your Focus Network Company account. If you backed up your files using the Plesk backup feature, you can upload them easily through your Plesk by following the tutorial above ("Restoring Data From Backup Archives").
  
  If you backed up your files using FTP, simply connect to your account using FTP client software and upload your files into the httpdocs folder.
- Step 4 - Create email address on your account
  Before you point your domain to your Focus Network Company account, its a good idea to create the email addresses through Plesk first. Simply create the email addresses you want on your account by following the tutorial below:
  How to setup Your Emails on PLESK Control Panel / Creating Mailboxes
- Step 5 - Point your domain to your account
  By this point your account with Focus Network Company should mirror your account at your current host; you should have uploaded your site files and MySQL databases and created your email accounts. Once you are sure you have completed all the steps above, its time to change the nameservers of your domain.
  
  Login to your domain control panel at your registrar and modify the nameservers for your domain to the ones we sent you in the welcome email.
  - Below are our DNS information:
    
    ns1.powersx.com
    ns2.powersx.com
  How to point my existing domain name to "Focus Network Company" server?
  
  Once you have done this, wait for your domain to propagate. This can take between 6-72 hours, depending on your location. To see if your domain has resolved correctly to your Focus Network Company account, type your domain name into the tool below and hit Lookup. On the next page scroll down to the Whois Record section. If the Focus Network Company nameservers are listed here, then your domain name has resolved.
  
  http://www.whois.sc
  
  Check your domain name is displaying correctly, and then proceed to the next step.
- Step 6 - Cancel your account at your old host
  Once you have updated your nameservers and your domain name has resolved correctly, you can cancel your account at your old host.
  
  Make sure you backed up all your files; getting data back after you have cancelled your service with a provider can be quite difficult.
- Congratulations, you have succesfully moved your website to Focus Network Company!
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to Create a ASP page
How to Create a ASP page

A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

The following is an example of a ASP script block:
<% my $class %>
<% my $vars = $Request->ServerVariables() %>
<% for (sort keys %{$vars}) { %>
<% next unless /^HTTP_|^REQUEST_/ %>
<% $class = ($class ne 'normal')? 'normal': 'alt' %>

<%=$_%>
<%=$vars->{$_}%>

<% } %>

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 10 User’s Guide to Web Presence Builder
Plesk 10 User’s Guide to Web Presence Builder

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

A guide to using the brand new Web Presence Builder.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to running a ASP.NET page
How to running a ASP.NET page

Sorry, Our servers are running under Linux, we are unable to provide ASP.NET on Linux.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

文字輸入處理
文字輸入處理

對於商貿網站而言，內容文字佔著整體美觀感的重要環節，每頁適當地以整齊編排和簡短字數表達意思，可令訪問者看得容易理解和輕鬆，亦增強貴公司的企業型像。

在我們的系統裏已內置了容易操作的HTML編輯器，可針對產品內容簡介及各訊息頁面進行編輯或修改，這編輯器的基本使用方式跟普通文書處理軟件很接近，如有一般文書處理的經驗，在使用上應很快熟習，當然我們仍建議在正式編輯資料前先模擬試驗多次，可減少錯誤的出現。

以下是一些文字編排的注意事項：
- 除英文字元外，中文、日文和韓文(如有)，可為每個字元加空格以增加美觀
- 英文和數字請採用標準字元，請盡量不要輸入全型字元
- 應刪除所有整段文字的開頭、結尾的空格和空行。
- 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元，部份訪問者的電腦未有裝設此類字集，會出現亂碼情況，所以應盡量不要採用
- 如需輸入日文和韓文或其他雙位元文字，請自行了解相關的非標準字元問題，並應盡量不要採用
- 在相同頁面請勿同時存在英文以外的多種語言文字，例如中文加日文等，因會出現統一碼 (Unicode)不相容問題，引致出現亂碼情況
- 除標準英文字元外，其他文字均有一套相關的編碼，例如繁體中文是big5，簡體中文是gb，日文是shift-jis和EUC，每套編碼均不相同，所以應注意當輸入文字時，各種語言均不能同時存在(英文除外)，另外，當輸入時應注意所使用的電腦操作系統語言版本，例如以Windows輸入繁體中文，則該Windows必須是繁體版，其他亦然，因現時的電腦操作系統均為多語系相容，並可顯示各種語言文字，但實際輸入的文字在傳送到何服器時的編碼可能不同，並影響儲存或出現亂碼等問題
- 所有文字或圖型的編排應以簡單為基礎，因太複雜的編排會令訪問下載頁面增加需時，並可能出現無法整頁展示等問題
- 使用我們的HTML編輯器除了手作輸入外，亦可從其他途徑複制內容及貼上，但應注意勿貼上Microsoft Word的內容，因Microsoft Word的資料包含很多非必要而看不見的定義標籤，會令檔案增大及影響輸出
- 完成輸入後應預覽效果並在需要時作出修正
系統資料的輸入

所有數值相關的資料，例如售價、運費、數量等資料，只可使用“數字”和“.”，絕不可包含“英文字母”和“其他符號”。

正確的數值：
- 10
- 100
- 1000.5
- 10000.50
- 100000.50
- 1000000.50
- 10000000
不正確的數值：
- 10+
  包含了符號
- 一百
  系統不能辨認中國數字
- [1000.5]
  包含了符號
- １００００．５０
  系統不能辨認全型數字
- Ten Hundred Thousand
  系統不能辨認英文數目語法
- 1,000,000.50
  無需加入千位分隔點
- HK$10000000
  無需加入貨幣碼
關於中文資料的輸入

系統預設資料庫是“繁體中文”，所有中文文字、語句均應以“繁體中文”輸入，在網站上的“簡體中文”是由系統自動轉換而成的。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
New Member Preferential
New Member Preferential

Ec2Biz的「網上商店系統」支援多種優惠顧客的方案，包括“現金積分系統”、“優惠禮券”及“電子禮券”。

這些獨特的方案除了能提供購物優惠給顧客外，亦可利用這些優惠吸引未登記的人仕盡快成為您的會員。

若您在設定裏使用了對“新會員優待”，請盡量以各種方式把訊息告訴瀏覽人仕，例如商店首頁設置“廣告橫額”，或透過“搜索引擎”刊登廣告。

“新會員優待”包含的資料：
- 現金積分
  在啟用了“現金積分系統”的情況下，您可指定登記會員時獲享的積分數量，輸入“0”則代表沒有積分
- 電子禮券
  輸入送贈新會員的“電子禮券”金額，新會員需完成登記後打開確認郵件，輸入“0”則代表沒有積分
- 優惠禮券
  選擇一項預先設定的“優惠禮券”送贈新會員
注意事項：
- 上述優待方案適合“網上零售商店”的業務，如您業務屬B2B，請酌情考慮是否採用
- 新會員優待只可選用其中一種，請勿同時採用多種方案
- 上述優待方案將針對“所有登記人仕”
- 各項設定汲及的“金錢數值”，是以您商店的“預設貨幣”為基礎
- 一般情況下，“新會員優待”的啟用與否，系統在商店是沒有特別的提示顯示，若有啟用，請自行制作精美的“電子報”或“電子郵件”通知您的會員，亦請自行制作精美的橫額廣告讓會員知悉。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Monthly Income Report
Monthly Income Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“每月收益報告”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“每月收益報告”
每項“每月收益報告”包含的資料：
- 本地銷售
- 海外銷售
- 貨運費
- 稅項金額
- 細額附加費
- 手續費
- 群組折扣
- 優惠禮券
- 電子禮券
- 現金積分
“每月收益報告”的顯示範圍：
- 訂單狀態
  “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式
針對“每月收益報告”的動作：
- 報表樣式
  選擇“棒狀圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Interface of Administer Center
Interface of Administer Center

Before you start using the Administer Center, it is important to understand the documentation conventions used in it.

This guide is intended for hosting E-Store who manage their servers through Administer Center and have access to administrator's account in the control panel.

Ec2Biz “Online E-Store System” is a e-commerce automation solution that gives business owner full control over the managed products selling and simplifies setup and management of customer accounts, order, and store style.

Ec2Biz “Online E-Store System” is stable, secure and reliable, but what you will like about it the most is that it will save you and your technical staff much time and effort
All your customers will have personal isolated purchase interface environments and will be able to manage their accounts, purchase history, and inquiry on their own — without bothering you.

NOTE: Pop-up blocking in your browser should be disabled when using Administer Center. Microsoft IE 5.5 and Netscape v4.5 or lower for Windows/UNIX is no longer supported.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Featured Products
Featured Products

Ec2Biz的「網上商店系統」支援“特色產品”方案，能讓您從眾多產品中挑選一些具特色，或希望重點促銷的產品，在店面首頁及相關目錄以注目方式顯示。

這方案可令顧客更易發現這些經挑選的產品，進而引起瀏覽的興趣，亦令這些產品得到更佳銷售。

“特色”產品跟其他一般產品無異，這方案只是提供一種更易吸引顧客瀏覽的途徑。

每項產品包含的資料：
- 特色產品
  選擇：“是”或“不是”
新增產品：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“特色產品”
3. 點擊主螢幕的“增加”按鈕
4. 選擇產品的目錄
5. 選擇相關產品
6. 點擊主螢幕的下方的“增加”按鈕
7. 點擊“特色產品”選擇狀態
8. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
針對特色產品的動作：
- 新增產品
  從已建立的產品裏挑選一項成為特色產品
- 編輯
  修改已經增加的特色產品資料
- 刪除
  將該特色產品資料刪除，若產品注目顯示中，將會轉回正常發售，此刪除動作只針對特色產品資料，不會把原有產品刪除
注意事項：
- 若挑選的特色產品數量超過該頁面的可顯示數，則每次頁面被刷新系統會隨機選出合符顯示數的特色產品
- 特色產品的銷售及訂購過程，跟其他一般產品無異，而顧客的訂單和管理區的訂單資料亦跟其他無異
- 您亦可使用一般的“產品管理”修改“特色產品”狀態
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

SPAM
SPAM

Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
BMP (Bit Mapped)
BMP (Bit Mapped)

The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Browser
Browser

Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
e-Commerce
e-Commerce

Electronic Commerce is exactly analogous to a marketplace on the Internet.

Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Download
Download

download is to receive data from a remote system, such as a HTTP, FTP server, or other similar systems. A download is any file that is offered for downloading or that has been downloaded.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plurk
Plurk

Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

WebCalendar
WebCalendar

WebCalender is an open source PHP-based multi-user calendar.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
phpBB
phpBB

phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

HTML True Color Chart

000000	000033	000066	000099	0000CC	0000FF
003300	003333	003366	003399	0033CC	0033FF
006600	006633	006666	006699	0066CC	0066FF
009900	009933	009966	009999	0099CC	0099FF
00CC00	00CC33	00CC66	00CC99	00CCCC	00CCFF
*00FF00*	00FF33	00FF66	00FF99	00FFCC	00FFFF
330000	330033	330066	330099	3300CC	3300FF
333300	333333	333366	333399	3333CC	3333FF
336600	336633	336666	336699	3366CC	3366FF
339900	339933	339966	339999	3399CC	3399FF
33CC00	33CC33	33CC66	33CC99	33CCCC	33CCFF
33FF00	33FF33	33FF66	33FF99	33FFCC	33FFFF
660000	660033	660066	660099	6600CC	6600FF
663300	663333	663366	663399	6633CC	6633FF
666600	666633	666666	666699	6666CC	6666FF
669900	669933	669966	669999	6699CC	6699FF
66CC00	66CC33	66CC66	66CC99	66CCCC	66CCFF
66FF00	66FF33	66FF66	66FF99	66FFCC	66FFFF
990000	990033	990066	990099	9900CC	9900FF
993300	993333	993366	993399	9933CC	9933FF
996600	996633	996666	996699	9966CC	9966FF
999900	999933	999966	999999	9999CC	9999FF
99CC00	99CC33	99CC66	99CC99	99CCCC	99CCFF
99FF00	99FF33	99FF66	99FF99	99FFCC	99FFFF
CC0000	CC0033	CC0066	CC0099	CC00CC	CC00FF
CC3300	CC3333	CC3366	CC3399	CC33CC	CC33FF
CC6600	CC6633	CC6666	CC6699	CC66CC	CC66FF
CC9900	CC9933	CC9966	CC9999	CC99CC	CC99FF
CCCC00	CCCC33	CCCC66	CCCC99	CCCCCC	CCCCFF
CCFF00	CCFF33	CCFF66	CCFF99	CCFFCC	CCFFFF
FF0000	FF0033	FF0066	FF0099	FF00CC	FF00FF
FF3300	FF3333	FF3366	FF3399	FF33CC	FF33FF
FF6600	FF6633	FF6666	FF6699	FF66CC	FF66FF
FF9900	FF9933	FF9966	FF9999	FF99CC	FF99FF
FFCC00	FFCC33	FFCC66	FFCC99	FFCCCC	FFCCFF
FFFF00	FFFF33	FFFF66	FFFF99	FFFFCC	FFFFFF

FF4848	FF68DD	FF62B0	FE67EB	E469FE	D568FD	9669FE
FF7575	FF79E1	FF73B9	FE67EB	E77AFE	D97BFD	A27AFE
FF8A8A	FF86E3	FF86C2	FE8BF0	EA8DFE	DD88FD	AD8BFE
FF9797	FF97E8	FF97CB	FE98F1	ED9EFE	E29BFD	B89AFE
FFA8A8	FFACEC	FFA8D3	FEA9F3	EFA9FE	E7A9FE	C4ABFE
FFBBBB	FFACEC	FFBBDD	FFBBF7	F2BCFE	EDBEFE	D0BCFE
FFCECE	FFC8F2	FFC8E3	FFCAF9	F5CAFF	F0CBFE	DDCEFF
FFDFDF	FFDFF8	FFDFEF	FFDBFB	F9D9FF	F4DCFE	E6DBFF
FFECEC	FFEEFB	FFECF5	FFEEFD	FDF2FF	FAECFF	F1ECFF
FFF2F2	FFFEFB	FFF9FC	FFF9FE	FFFDFF	FDF9FF	FBF9FF
800080	872187	9A03FE	892EE4	3923D6	2966B8	23819C
BF00BF	BC2EBC	A827FE	9B4EE9	6755E3	2F74D0	2897B7
DB00DB	D54FD5	B445FE	A55FEB	8678E9	4985D6	2FAACE
F900F9	DD75DD	BD5CFE	AE70ED	9588EC	6094DB	44B4D5
FF4AFF	DD75DD	C269FE	AE70ED	A095EE	7BA7E1	57BCD9
FF86FF	E697E6	CD85FE	C79BF2	B0A7F1	8EB4E6	7BCAE1
FFA4FF	EAA6EA	D698FE	CEA8F4	BCB4F3	A9C5EB	8CD1E6
FFBBFF	EEBBEE	DFB0FF	DBBFF7	CBC5F5	BAD0EF	A5DBEB
FFCEFF	F0C4F0	E8C6FF	E1CAF9	D7D1F8	CEDEF4	B8E2EF
FFDFFF	F4D2F4	EFD7FF	EDDFFB	E3E0FA	E0EAF8	C9EAF3
FFECFF	F4D2F4	F9EEFF	F5EEFD	EFEDFC	EAF1FB	DBF0F7
FFF9FF	FDF9FD	FEFDFF	FEFDFF	F7F5FE	F8FBFE	EAF7FB
5757FF	62A9FF	62D0FF	06DCFB	01FCEF	03EBA6	01F33E
6A6AFF	75B4FF	75D6FF	24E0FB	1FFEF3	03F3AB	0AFE47
7979FF	86BCFF	8ADCFF	3DE4FC	5FFEF7	33FDC0	4BFE78
8C8CFF	99C7FF	99E0FF	63E9FC	74FEF8	62FDCE	72FE95
9999FF	99C7FF	A8E4FF	75ECFD	92FEF9	7DFDD7	8BFEA8
AAAAFF	A8CFFF	BBEBFF	8CEFFD	A5FEFA	8FFEDD	A3FEBA
BBBBFF	BBDAFF	CEF0FF	ACF3FD	B5FFFC	A5FEE3	B5FFC8
CACAFF	D0E6FF	D9F3FF	C0F7FE	CEFFFD	BEFEEB	CAFFD8
E1E1FF	DBEBFF	ECFAFF	C0F7FE	E1FFFE	BDFFEA	EAFFEF
EEEEFF	ECF4FF	F9FDFF	E6FCFF	F2FFFE	CFFEF0	EAFFEF
F9F9FF	F9FCFF	FDFEFF	F9FEFF	FDFFFF	F7FFFD	F9FFFB
1FCB4A	59955C	48FB0D	2DC800	59DF00	9D9D00	B6BA18
27DE55	6CA870	79FC4E	32DF00	61F200	C8C800	CDD11B
4AE371	80B584	89FC63	36F200	66FF00	DFDF00	DFE32D
7CEB98	93BF96	99FD77	52FF20	95FF4F	FFFFAA	EDEF85
93EEAA	A6CAA9	AAFD8E	6FFF44	ABFF73	FFFF84	EEF093
A4F0B7	B4D1B6	BAFEA3	8FFF6F	C0FF97	FFFF99	F2F4B3
BDF4CB	C9DECB	CAFEB8	A5FF8A	D1FFB3	FFFFB5	F5F7C4
D6F8DE	DBEADC	DDFED1	B3FF99	DFFFCA	FFFFC8	F7F9D0
E3FBE9	E9F1EA	EAFEE2	D2FFC4	E8FFD9	FFFFD7	FAFBDF
E3FBE9	F3F8F4	F1FEED	E7FFDF	F2FFEA	FFFFE3	FCFCE9
FAFEFB	FBFDFB	FDFFFD	F5FFF2	FAFFF7	FFFFFD	FDFDF0
BABA21	C8B400	DFA800	DB9900	FFB428	FF9331	FF800D
E0E04E	D9C400	F9BB00	EAA400	FFBF48	FFA04A	FF9C42
E6E671	E6CE00	FFCB2F	FFB60B	FFC65B	FFAB60	FFAC62
EAEA8A	F7DE00	FFD34F	FFBE28	FFCE73	FFBB7D	FFBD82
EEEEA2	FFE920	FFDD75	FFC848	FFD586	FFC48E	FFC895
F1F1B1	FFF06A	FFE699	FFD062	FFDEA2	FFCFA4	FFCEA2
F4F4BF	FFF284	FFECB0	FFE099	FFE6B5	FFD9B7	FFD7B3
F7F7CE	FFF7B7	FFF1C6	FFEAB7	FFEAC4	FFE1C6	FFE2C8
F9F9DD	FFF9CE	FFF5D7	FFF2D2	FFF2D9	FFEBD9	FFE6D0
FBFBE8	FFFBDF	FFFAEA	FFF9EA	FFF7E6	FFF4EA	FFF1E6
FEFEFA	FFFEF7	FFFDF7	FFFDF9	FFFDF9	FFFEFD	FFF9F4
D1D17A	C0A545	C27E3A	C47557	B05F3C	C17753	B96F6F
D7D78A	CEB86C	C98A4B	CB876D	C06A45	C98767	C48484
DBDB97	D6C485	D19C67	D29680	C87C5B	D0977B	C88E8E
E1E1A8	DECF9C	DAAF85	DAA794	CF8D72	DAAC96	D1A0A0
E9E9BE	E3D6AA	DDB791	DFB4A4	D69E87	E0BBA9	D7ACAC
EEEECE	EADFBF	E4C6A7	E6C5B9	DEB19E	E8CCBF	DDB9B9
E9E9C0	EDE4C9	E9D0B6	EBD0C7	E4C0B1	ECD5CA	E6CCCC
EEEECE	EFE7CF	EEDCC8	F0DCD5	EACDC1	F0DDD5	ECD9D9
F1F1D6	F5EFE0	F2E4D5	F5E7E2	F0DDD5	F5E8E2	F3E7E7
F5F5E2	F9F5EC	F9F3EC	F9EFEC	F5E8E2	FAF2EF	F8F1F1
FDFDF9	FDFCF9	FCF9F5	FDFAF9	FDFAF9	FCF7F5	FDFBFB
F70000	B9264F	990099	74138C	0000CE	1F88A7	4A9586
FF2626	D73E68	B300B3	8D18AB	5B5BFF"	25A0C5	5EAE9E
FF5353	DD597D	CA00CA	A41CC6	7373FF	29AFD6	74BAAC
FF7373	E37795	D900D9	BA21E0	8282FF	4FBDDD	8DC7BB
FF8E8E	E994AB	FF2DFF	CB59E8	9191FF	67C7E2	A5D3CA
FFA4A4	EDA9BC	F206FF	CB59E8	A8A8FF	8ED6EA	C0E0DA
FFB5B5	F0B9C8	FF7DFF	D881ED	B7B7FF	A6DEEE	CFE7E2
FFC8C8	F4CAD6	FFA8FF	EFCDF8	C6C6FF	C0E7F3	DCEDEA
FFEAEA	F8DAE2	FFC4FF	EFCDF8	DBDBFF	D8F0F8	E7F3F1
FFEAEA	FAE7EC	FFE3FF	F8E9FC	EEEEFF	EFF9FC	F2F9F8
FFFDFD	FEFAFB	FFFDFF	FFFFFF	FDFDFF	FAFDFE	F7FBFA

*** The above information is for reference only, Please seek independent technical advice if found necessary.

網絡供應商(ISP)怎樣評價您發出電郵的信譽
網絡供應商(ISP)怎樣評價您發出電郵的信譽

現時網絡供應商根據寄件者IP地址的信譽來評價電郵的可信性，即是代表發電郵的域名必須保持良好的紀錄，盡量令收件者不會將自己的域名列為spammer。但有些寄件者並沒有一個獨立的IP地址，若與他人共用一個IP地址，便要多留意對方的行為。而且，假如於自己IP地址同一範圍內已有IP地址被列入spammer，亦會影響自己成為spammer的機會。除了IP地址影響電郵的可信性，以下三點亦是主要考慮的問題：
1. 垃圾郵件的投訴率太高
  
  現在有很多網絡供應商如Hotmail、MSN、AOL、Yahoo和Microsoft都提供回饋環服務(Feedback Loop)，一旦有收件者將你列為spammer，網絡供應商會向發件公司匯報有關情況，好讓及早檢討及改善電郵營銷方針。通常垃圾郵件投訴率不應多於1%，當超過1%時，網絡供應商就會開始考慮將所有電郵過濾，亦即是您很有可能會失去與另外99%客人的聯繫。
2. 垃圾郵件陷阱
  
  網絡供應商為防止spammer活動，會嘗試於網上散佈一些自己的電郵地址，故意讓spammer使用軟件搜尋到，當這些郵箱收到宣傳電郵，網絡供應商便知道此發件人很可能是spammer，這種方法被稱為垃圾郵件的陷阱。有些公司購買電郵地址以擴大database，這些電郵地址很多都是來歷不明，因此很容易跌入垃圾郵件的陷阱。
3. 不明來歷的電郵地址
  
  不明來歷電郵地址的定義是網絡供應商不能辨認的電郵地址，任何一間公司的Database List裡有太多不明電郵地址都是不健康的現象，當電郵到達網絡供應商時，若其中有很多不能辨認的電郵地址，網絡供應商會有可能將你標籤為spammer。
總括而言，除了網絡供應商有自訂的一套機制去偵測垃圾郵件，最重要的還是List的質素，即是permission based的電郵地址。這些未經用家同意的地址，即使寄出再有誠意的電郵，收件者亦會向網絡供應商回報你是spammer，加上垃圾郵件陷阱難以偵測，只好用盡千方百計避免成為spammer。方法如下：
- 淘汰無效或不活躍的電郵電址；
- 向網絡供應商登記回饋環服務(Feedback Loop)，監測垃圾郵件的情況；
- 使用double opt-in的方法，向收件人發出確認信以證明該郵箱是正確及屬於使用者的，以避免向一些不明電郵地址發出郵件。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
WWW Paint Board
WWW Paint Board

WWW Paint Board (Wpb) is a tool where users can draw Dynamically on the web with VML (Vector Markup Language) technology.

It provided with Wpb Galery and Wpb Editor. Also features: online draw editor, a Galery provides voting, sending comments for each VML topic, shout box, top score, top clicks, searching, loading or deleting topic.... And has a simple control panel and safety mode, Wpb can delete oldest topic automatically, no one can flood your Wpb system.

It requires no SQL database, however requires Internet Explorer 5.x,6.x or any browser that supports VML technology..

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

How do I access my webmail (Check emails using a browser)?
How do I access my webmail (Check emails using a browser)?

You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
To login to your webmail use the following url:

http://webmail.yourdomain.com

*where yourdomain.com is your domain name.

Login details are your email address and password you setup in your control panel.
This is the perfect Webmail program, which comes with all our web hosting plans, so you can access your emails anywhere in the world.
You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
Horde offers many of the features available in pc email clients like Outlook Express. Some of the features include:
- Compose and send emails
- Read your incoming mail
- Email search facility
- Address book
- Calendar and events
- Save work as a draft
- Task lists
- Create folders for storing your mail
To login to your webmail use the following url:

http://webmail.yourdomain.com

*where yourdomain.com is your domain name.

The login name is the full email address i.e. you@yoursite.com and the password is the one you setup when you created the email in PLESK.

Login details are your email address and password you setup in your PLESK control panel or Online E-Store System.
If you also use an email client like Outlook Express to check your mail and still want to access the mail with Horde, make sure you check the option to leave mail on the server. If you fail to do this, all your mail will be downloaded to your email client and won't be accessable via webmail with Horde. Please be aware though that leaving your emails on the server will increase your used disk space as well.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Eudora 6 For PC Email Tutorial
Eudora 6 For PC Email Tutorial

In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Eudora, which is available for PC and MAC.
Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Mozilla Thunderbird For Mac OSX Email Setup Tutorial
Mozilla Thunderbird For Mac OSX Email Setup Tutorial

In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Outlook mail / Hotmail
Setup fetch email using Outlook mail / Hotmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://windows.microsoft.com/en-us/outlook/pop-email

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Are you able to receive emails but not send?
Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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Are you able to receive emails but not send?