Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Domain Names Knowledge

How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

How to running a ASP.NET page
How to running a ASP.NET page

Sorry, Our servers are running under Linux, we are unable to provide ASP.NET on Linux.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to define magic_quotes_gpc
PHP - How to define magic_quotes_gpc

You can Enable / Disable magic_quotes_gpc for php in your account by setting this directive in .htaccess in httpdocs folder:

php_flag magic_quotes_gpc On

or

php_flag magic_quotes_gpc Off

The magic_quotes_gpc is a function which automatically escape $_GET, $_POST and $_COOKIE variables. This cause a lot of (poorly written) PHP scripts out there which blindly rely on magic_quotes_gpc, to be wide open to various SQL/XSS-injections.

If you run a website that relies on magic_quotes_gpc for escaping user input, we strongly recommend that you disable access to such scripts until a version fixing this bug is released.

By default magic_quotes_gpc was turned off.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do you set a website default page to something other than index.html
How do you set a website default page to something other than index.html

Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

DirectoryIndex filename.html

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do upload my website
How do upload my website

To upload your files with FTP you will need an FTP client.
User name and password are the same as the PLESK.
Upon connecting, you will see a list of the following directories:
- anon_ftp
  This directory is used for anonymous ftp upload/downloads.
- cgi-bin
  A directory for your cgi scripts.
- error_docs
  This directory holds the html error pages that you can customize for your needs.
- httpdocs
  This is the root of your website where you should put all website related files.
- httpsdocs
  This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.
- private
  This folder is for storing personal and private files and cannot be accessed by people using your website.
- statistics
  This directory is used for storing web statistics and logging information of your website and ftp service.
- subdomains
  This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.
- web_users
  This directory is for webusers you created in your plesk desktop.
The httpdocs is where your web page files has to be placed.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to parse .php files as PHP5
PHP - How to parse .php files as PHP5

By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

All files extension in .php, .php3, and .php4 are handled by PHP4.
All files extension in .php5 are handled by PHP5.

If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

AddHandler fcgid-script .php

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

TIFF (Tagged Image File Format)
TIFF (Tagged Image File Format)

Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Domain name
Domain name

On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Search Engine
Search Engine

A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Upload
Upload

Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
URL
URL

A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
「.tel」域名時代來臨，勢成全球電話簿

「.tel」域名時代來臨，勢成全球電話簿

所有個人或企業，於2009年2月3日起可以註冊「.tel」域名，作為對外溝通的渠道。這新域名特別針對流動上網，據報道，美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

「.tel」域名的特點是讓企業將所有聯繫方法，如電話、傳真、電郵等放在「.tel」，讓網民更方便與企業聯絡，甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息（Instant Messaging）工具、博客平台甚至語音電話（VoIP）服務等低成本通信渠道來降低其成本，從而做到既省錢又能加強客戶服務。

「.tel」域名不同其他網域名稱的部分，在於不需有自己的IP，就能直接有完整網頁的呈現，並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存，並同時被大眾所查閱，在透過其他常用軟體的支援下，點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

Telnic表示，他們會以「先到先得」的方式處理申請，預計一些極具吸引力的域名將很快會被搶購一空。

全球網民在香港時間2009年2月3日23時起，就可到Telnic的網站 http://telnic.org 登記，每個.tel域名售300美元，為期3年，之後每年20美元。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

How To protection Hotlinking and Bandwidth Theft
How To protection Hotlinking and Bandwidth Theft

If you find your site is running very slowly, there are measures you can take to bandwidth protect.

You can stop others from hotlinking your website files by placing a file called .htaccess in your Apache site root (main) directory. The period before the name means the file is hidden, so you may want to edit your file as htaccess.txt, upload it to your server, then rename the txt file to .htaccess in your directory.

Example: Your website URL is www.domainname.com. To stop hotlinking of your images from other sites and display a replacement image called nohotlink.jpe placed in your images directory, place this code in your .htaccess file:

RewriteEngine On
RewriteCond %{HTTP_REFERER} !^http://(.+.)?domainname.com/ [NC]
RewriteCond %{HTTP_REFERER} !^$
RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

The first line of the above code begins the rewrite. The second line matches any requests from your own domainname.com URL. The [NC] code means "No Case", meaning match the url regardless of being in upper or lower case letters. The third line means allow empty referrals. The last line matches any files ending with the extension jpeg, jpg, gif, bmp, or png. This is then replaced by the nohotlink.jpe file in your images directory. This JPEG image is using the extension jpe instead of jpg to prevent blocking your own replacement image.

To stop hotlinking from specific outside domains only, such as myspace.com, blogspot.com and livejournal.com, but allow any other web site to hotlink images:

RewriteEngine On
RewriteCond %{HTTP_REFERER} ^http://(.+.)?myspace.com/ [NC,OR]
RewriteCond %{HTTP_REFERER} ^http://(.+.)?blogspot.com/ [NC,OR]
RewriteCond %{HTTP_REFERER} ^http://(.+.)?livejournal.com/ [NC]
RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

You can add as many different domains as needed. Each RewriteCond line should end with the [NC,OR] code. NC means to ignore upper and lower case. OR means "Or Next", as in, match this domain or the next line that follows. The last domain listed omits the OR code since you want to stop matching domains after the last RewriteCond line.

You can display a 403 Forbidden error code instead of an image. Replace the last line of the previous examples with this line:

RewriteRule .*.(jpe?g|gif|bmp|png)$ - [F]

As with any htaccess rewrites, you may block some legitimate traffic (such as users behind proxies or firewalls) using these techniques.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Avactis
Avactis

Avactis shopping cart is a software package that allows you to open an online store on the Internet.

It comprises two parts - a client side and an administrator side. The client side is your website as seen by visitors. The Avactis's client side allows the visitors to your site to browse products in the online store, select products and put them into the shopping cart, as in a conventional supermarket, and then pay for the selected products using a credit card or other payment options.

The Avactis's administrator side allows you to stock up the store with products, track orders and payments.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Articlepublisher
Articlepublisher

This powerful new tool is the only program you.ll need to create your Webpages. Use Article Publisher to create and manage content, generate search-engine-friendly URLs, and pinpoint which Webpages net you the most readers.

Advanced WYSIWYG editing, best-of-breed imaging functionality, and customizable features make content management simple and efficient. Automatic RSS feeds keep regular viewers updated and bring new viewers to your site.

Our easy-to-use template engine helps you to keep the look and feel of your Website fresh with an unsurpassed flexibility and range of options. You can also use Article Publisher to get to know your Website dynamics in real time; view which Websites are sending the most traffic to yours, and which search engine spiders visit your site most frequently . and which pages they crawl. Track AdSense clicks and see precisely when and where users clicked. Best of all, automatic installation has you up and running in no time!

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPDig
PHPDig

PhpDig follows links like any web browser, to build the pages list to index.

Links can be in an AreaMap or frames. PhpDig supports relocations. Any syntax of HREF attribute is followed by Phpdig. Simple javascript links like window.open() or window.location() are followed too.

PhpDig does not go out the root site you define for the indexing (but see Domain Indexing option). Spidering depth is chosen by user.

All html content is listed, both static and dynamic pages. PhpDig searches the Mime-Type of the document.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
EGROUPWARE
EGROUPWARE

eGroupWare is many things. It is a very flexible pluggable framework capable of hosting applications like a group calendar, AddressBook, Email, accounting ledger, inventory, and whatever else your can think of. These applications can share a common user store, and a flexible Access Control List (ACL) system to control access and information sharing. At it's core there is the phpgwapi, an API written for php, that provides some very useful functions and tools for developers, including the user store, which has several back ends, database abstraction, and a flexible templating system. Applications are then written using the phpgwapi and phpgw framework to provide web based tools to users.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Interface of Administer Center
Interface of Administer Center

Before you start using the Administer Center, it is important to understand the documentation conventions used in it.

This guide is intended for hosting E-Store who manage their servers through Administer Center and have access to administrator's account in the control panel.

Ec2Biz “Online E-Store System” is a e-commerce automation solution that gives business owner full control over the managed products selling and simplifies setup and management of customer accounts, order, and store style.

Ec2Biz “Online E-Store System” is stable, secure and reliable, but what you will like about it the most is that it will save you and your technical staff much time and effort
All your customers will have personal isolated purchase interface environments and will be able to manage their accounts, purchase history, and inquiry on their own — without bothering you.

NOTE: Pop-up blocking in your browser should be disabled when using Administer Center. Microsoft IE 5.5 and Netscape v4.5 or lower for Windows/UNIX is no longer supported.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
文字輸入處理
文字輸入處理

對於商貿網站而言，內容文字佔著整體美觀感的重要環節，每頁適當地以整齊編排和簡短字數表達意思，可令訪問者看得容易理解和輕鬆，亦增強貴公司的企業型像。

在我們的系統裏已內置了容易操作的HTML編輯器，可針對產品內容簡介及各訊息頁面進行編輯或修改，這編輯器的基本使用方式跟普通文書處理軟件很接近，如有一般文書處理的經驗，在使用上應很快熟習，當然我們仍建議在正式編輯資料前先模擬試驗多次，可減少錯誤的出現。

以下是一些文字編排的注意事項：
- 除英文字元外，中文、日文和韓文(如有)，可為每個字元加空格以增加美觀
- 英文和數字請採用標準字元，請盡量不要輸入全型字元
- 應刪除所有整段文字的開頭、結尾的空格和空行。
- 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元，部份訪問者的電腦未有裝設此類字集，會出現亂碼情況，所以應盡量不要採用
- 如需輸入日文和韓文或其他雙位元文字，請自行了解相關的非標準字元問題，並應盡量不要採用
- 在相同頁面請勿同時存在英文以外的多種語言文字，例如中文加日文等，因會出現統一碼 (Unicode)不相容問題，引致出現亂碼情況
- 除標準英文字元外，其他文字均有一套相關的編碼，例如繁體中文是big5，簡體中文是gb，日文是shift-jis和EUC，每套編碼均不相同，所以應注意當輸入文字時，各種語言均不能同時存在(英文除外)，另外，當輸入時應注意所使用的電腦操作系統語言版本，例如以Windows輸入繁體中文，則該Windows必須是繁體版，其他亦然，因現時的電腦操作系統均為多語系相容，並可顯示各種語言文字，但實際輸入的文字在傳送到何服器時的編碼可能不同，並影響儲存或出現亂碼等問題
- 所有文字或圖型的編排應以簡單為基礎，因太複雜的編排會令訪問下載頁面增加需時，並可能出現無法整頁展示等問題
- 使用我們的HTML編輯器除了手作輸入外，亦可從其他途徑複制內容及貼上，但應注意勿貼上Microsoft Word的內容，因Microsoft Word的資料包含很多非必要而看不見的定義標籤，會令檔案增大及影響輸出
- 完成輸入後應預覽效果並在需要時作出修正
系統資料的輸入

所有數值相關的資料，例如售價、運費、數量等資料，只可使用“數字”和“.”，絕不可包含“英文字母”和“其他符號”。

正確的數值：
- 10
- 100
- 1000.5
- 10000.50
- 100000.50
- 1000000.50
- 10000000
不正確的數值：
- 10+
  包含了符號
- 一百
  系統不能辨認中國數字
- [1000.5]
  包含了符號
- １００００．５０
  系統不能辨認全型數字
- Ten Hundred Thousand
  系統不能辨認英文數目語法
- 1,000,000.50
  無需加入千位分隔點
- HK$10000000
  無需加入貨幣碼
關於中文資料的輸入

系統預設資料庫是“繁體中文”，所有中文文字、語句均應以“繁體中文”輸入，在網站上的“簡體中文”是由系統自動轉換而成的。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Attribute Management
Attribute Management

“商品特性”能允許您在某一項產品上，預先設定可供顧客在訂購時選擇更合適的產品細節，而且有效減少收到訂單後的種種跟進工作。

例如您正在售賣的西褲，應該具備不同的“顏色”、“腰圍”、“褲長”等，以供顧客選購，而透過“商品特性”的預先設定，您便可自定產品選擇上的各種“選項名稱”和“選項值”。

在您的‘網上商店’銷售的產品，都可以個別地套用合適的“商品特性”以解決同款產品但具備多樣化的訂購選擇，而且每種特性選擇可設定獨特的“差價”。

例如某一衣服產品的正常售價是每件一百圓，若顧客選擇“大碼”則需多付十圓，意味這件“大碼衣服”的每件售價將會是一百一十圓。

要在產品中增加“商品特性”，必需預先完成上一節指南介紹的“商品特性設定”。

進入“商品特性管理”：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“商品特性管理”
3. 或在“產品管理”中點擊針對產品的“特性選擇”動作
新增“商品特性”產品：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“商品特性管理”
3. 點擊主螢幕的“增加”按鈕
4. 選擇產品的目錄
5. 選擇相關產品
6. 點擊主螢幕的下方的“編輯”按鈕
7. 剔取合適的“商品特性”和選擇其他合適的項目
8. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
每項“商品特性”包含的資料：
- “商品特性”名稱
  透過剔取“選擇方格”來決定是否套用
- 增/減選擇
  如該項特性具有“差價”，則可透過選擇“＋”（增加差價）或“–”（減少差價），如沒有設定“差價”則不需選擇
- 選項的差價
  如該項特性具有“差價”，請輸入差價的數值，例如“10”，如沒有差價請留空
- 排序
  針對特性在下拉選單的先後排序，如沒有刻意設定，系統將以“商品特性”名稱的筆劃來自動排列
針對“商品特性”的動作：
- 新增產品
  從已建立的產品裏挑選一項並套用商品特性
- 編輯
  修改已經套用商品特性的產品資料
- 刪除
  將該產品的商品特性刪除，此刪除動作只針對商品特性資料，不會把原有產品刪除
注意事項：
- 如有為產品的商品特性“設定差價”，則差價的貨幣是以您商店的“預設貨幣”為基礎
- 若產品套用了商品特性，顧客應在放進“購物車”前選擇，而完成訂購後的訂單，雙方的訂購產品資料都會特別地註明所選的商品特性
- 若產品套用了商品特性，在顧客選擇了並完成訂購程序後，有關產品的商品特性無法再修改
- 產品的特性差價，會根據訂購數量反影在訂單總計裏，並連同其他應收款項一併計算
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail Configuration
E-Mail Configuration

我們的“網上商店”系統，需要利用多個電郵地址進行各種跟顧客溝通的用途，亦需要透過電子郵件向您通知運營狀況。

一般情況下，我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址，若您需要增加額外的電郵地址，可透過這份指南介紹的步驟進行管理。

這份指南介紹的電子郵件設定，不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

“郵件賬號”包含以下資料：
- 登入賬號
  登入賬號必需是英文細寫和數字，其中可使用的符號是“.”、“-”、“_”，例如賬號是“abcd88”，則電郵地址便是“abcd88@yourdomain.com”
- 密碼
  密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含登入賬號，組合亦不能過份簡單
- 確認密碼
  再一次輸入密碼作確認
針對“郵件賬號”的動作：
- 刪除
  將“郵件賬號”及內裏的郵件徹底刪除
注意事項：
- 電子郵件屬私人擁有的，切勿向他人透露登入資料，而登入資料亦應妥善保管
- 基於保安理由，建議每六個月變更一次登入密碼
- 修改已建立的郵件賬號的設定及更改密碼，請利用“網路郵局”或“PLESK控制台”
- 我們不會向您索取郵件賬號的資料，並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Send SMS
Send SMS

透過“傳送手機短訊”您能夠將訊息以“SMS”傳送到全球任何國家的手機，而且費用相宜，令您的客戶無需特別關注電子郵箱，亦能第一時間得述您的重要訊息。

使用“傳送手機短訊”前，您需預先購買“短訊額”，當購買後，每次由您發送短訊，或由系統發出短訊後，相應的使用量便會從您的短訊額中扣除。

這編指南亦適用於其他與“傳送手機短訊”相關功能，例如“購物訂單”、“支援服務記錄”等。

進入“廣告總管”：
1. 點擊主選單的“訊息中心/電子報”
2. 點擊左選單的“傳送手機短訊”
每項“手機短訊”包含的資料：
請選擇以下其中一種傳送對像。
- 發送客戶
  從下拉選單挑選欲傳送短訊的對像，若對像沒有手機號碼，則不能成功發送短訊
- 其他人仕
  傳送短訊給一位非會員，需正確選擇對像的“國家”，再輸入手機號碼，例如“98765432”（必需輸入）
- 發送短訊
  必需剔選，短訊才能進行傳送
- 短訊語言
  “英文短訊”可以包含160個字元的純文字，“Unicode”、“8-bit中文短訊”可以包含69個字元。(包括英文、數字、空格、符號及斷行)
- 發送者短稱
  發送者短稱 (SENDER ID) 必需為英文或英文加空格，最大長度為11個字元，部份網絡供應商並不支援此格式。
- 短訊內容
  短訊內容必需為純文字，最大長度按照選擇的語言而訂，部份手機不支援中文短訊，為免出現亂碼，建議使用純英文。
- 字元數目
  系統將會計算當前輸入“短訊內容”的字元數量，請根據選擇的“短訊語言”字元長度限制，請勿超越可接受的長度，否則訊息將被截掉多餘的字元
發送短訊的步驟：
1. 點擊主螢幕的“發送短訊”按鈕
2. 選擇合適的發送對像，或輸入對像的“國家”、“手機號碼”
3. 選擇合適的“短訊語言”
4. 輸入合適字元長度的“短訊內容”
5. 點擊“預覽”按鈕，或按“返回”放棄傳送動作
6. 預覽所有資料是否無誤
7. 點擊“發送”按鈕
8. 如資料正確將完成傳送短訊，並從系統扣減您的“短訊額”
查詢手機短訊的覆蓋範圍和短訊額：
- 點擊主螢幕的“覆蓋範圍”按鈕，系統將列出當時適用的國家範圍，和每個短訊的使用額
購買“短訊額”：
- 點擊主螢幕的“買短訊額”按鈕，選擇欲購買的短訊額數量，檢視應付金額無誤後，點擊“確認”按鈕，並利用“PayPal (貝寶)”進行付款交易，完成後，您所購買的短訊額將於數分鐘內自動存入您的帳戶
注意事項：
- 每個短訊的傳送，以“短訊額”計算而非金額，請勿混淆
- 短訊的傳送，一般都是實時送遞，但若干情況下可能受短訊閘道煩忙的影響而出現稍遲送達
- 每次發送的短訊，如對像的手機號碼確實存在，則訊短將被視為成功傳送，不論該手機號碼是否屬對像擁有
- 如以英文“短訊語言”發送，則不應包含任何中文字元，否則對方只會看見亂碼
- 若未能確定對方手機是否支援“中文”，強列建議傳送英文訊息，避免對方只能看見亂碼
- “短訊額”必需預先購買和備用，一經付款購買的“短訊額”，不設轉讓、退還或退款
- 每個“短訊額”的價值有可能變化，以當時購買的價值為準
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Outlook Express Setup Tutorial
Outlook Express Setup Tutorial

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is the maximum email size I can send and receive ?
What is the maximum email size I can send and receive ?

The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

For bigger files you have to use your FTP!

And the maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Are you able to receive emails but not send?
Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is mail policy and email limits?
What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules
1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.
2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on Android Mobile Device
How to setup your email account on Android Mobile Device

Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

Currently tested devices are:
- Nexus One
- HTC One max
- HTC Butterfly s
- HTC One mini
- HTC One
- HTC One SV
- HTC One X+
- HTC Desire
- HTC Hero
- HTC EVO
- HTC Incredible
- HTC Dream
- HTC Magic
- HTC Aria
- HTC Wildfire
- HTC Sapphire
- T-Mobile G1
- Motorola Droid
- Motorola Milestone
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy S3 LTE
- Samsung Galaxy S4
- Samsung Galaxy S4 LTE
- Samsung Galaxy S3 mini
- Samsung Galaxy S4 mini
- Samsung Galaxy Note 2
- Samsung Galaxy Note 3
- Samsung Galaxy Note 3 LTE
- Samsung Galaxy Ace 3
- Samsung Galaxy Mega
- Samsung Galaxy S
- Samsung Fascinate
- Samsung Vibrant
- Samsung Epic
- Samsung Mesmerize
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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Domain Names Knowledge

How do I change DNS records if my HK domain is registered with HKDNR?

Required Documents of Hong Kong Domain Name

How to transfer my existing domain name to "Focus Network Company"?

Who can register a .US domain name?

How to point my existing domain name to "Focus Network Company" server?

Linux Web Hosting

How to running a ASP.NET page

PHP - How to define magic_quotes_gpc

How do you set a website default page to something other than index.html

How do upload my website

PHP - How to parse .php files as PHP5

Pre-Sale Services

Specific refund conditions based on method of payment

Privacy Policy for your account

Why using free email accounts is bad idea?

How to apply special price for international domain

How to renew your Domain / Hosting Plan / other services?

Glossary

TIFF (Tagged Image File Format)

Domain name

Search Engine

Upload

URL

Industry News

33 Million Domains Registered in 2007

微軟證實Hotmail個人資料遭竊取

Pre-Beta Release of Windows 7

Summit 2008 Agenda Announced by Parallels

「.tel」域名時代來臨，勢成全球電話簿

General Information

How To protection Hotlinking and Bandwidth Theft

Avactis

Articlepublisher

PHPDig

EGROUPWARE

E-Store

Interface of Administer Center

文字輸入處理

Attribute Management

E-Mail Configuration

Send SMS

Email Tutorial

Outlook Express Setup Tutorial

What is the maximum email size I can send and receive ?

Are you able to receive emails but not send?

What is mail policy and email limits?

How to setup your email account on Android Mobile Device