Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Email Tutorial

What is mail policy and email limits?
What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules
1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.
2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft Outlook Setup Tutorial
Microsoft Outlook Setup Tutorial

In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook, which is part of Microsoft Office.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Google Gmail
Setup fetch email using Google Gmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Google Mail.

Google Mail Fetcher is easy to set up and free to use. It uses POP3 to pull all the contents of an email box into Gmail and then parses the emails for spam. Mail Fetcher can download messages from up to five other email accounts, allowing you to centralize all your email in Gmail.

Once Mail Fetcher is set up, Google will check those accounts on a regular basis, and new mail will appear automatically in Gmail.
- Log into your Gmail account.
- Click the gear icon in the upper right corner of the page and select Settings.
- Click the Settings and Accounts and Import tab and locate the Check mail from other accounts (using POP3) section.
- Click Add a POP3 mail account you own. (Note: Google does not allow the use of self-signed SSL certificates, including our shared SSL certificates.)
- Enter the full email address of the account from which you'd like mail fetched.
- Click Next Step.
- In the Username field, enter your full email address.
- In the Password field, enter the password for the email address you provided.
- Select Port 110 for a POP3 connection.
- Click the checkboxes next to the options that best suit your needs:
  - Leave a copy of retrieved messages on the server.
  - Always use a secure connection (SSL) when retrieving mail *
  - Label incoming messages
  - Archive incoming messages
- Click Add Account.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is the maximum email size I can send and receive ?
What is the maximum email size I can send and receive ?

The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

For bigger files you have to use your FTP!

And the maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Are you able to send emails but not receive?
Are you able to send emails but not receive?

Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

What Is Domain Redemption Period
What Is Domain Redemption Period

The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

B2C (Business-to-consumer)
B2C (Business-to-consumer)

B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Internet
Internet

For the more general networking concept, see computer network, computer networking, and internetworking.

Visualization of the various routes through a portion of the Internet. Internet Portal
The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Download
Download

download is to receive data from a remote system, such as a HTTP, FTP server, or other similar systems. A download is any file that is offered for downloading or that has been downloaded.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
FrontPage
FrontPage

Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Font
Font

In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

Purchase Order
Purchase Order

“訂單管理”是整套網上業務的核心之一，為了能讓日常的管理更有效率，請您細心閱讀這份指南。

當會員從“網上商店”挑選了有興趣的產品，並把產品放入“購物車”後，便可進行結帳，在顧客完成幾個步驟後，包括“選擇貨運方式”、“選擇付款方式”、以及最後確認無誤後，按下“確認”並完成訂購程序，系統便會把訂購資料記錄，並且向顧客及管理員發出訂購確認通知。

這時管理員便需要盡快處理，以便讓顧客能知悉訂單狀態。一般情況下，我們建議管理員每天最少檢查和處理一次“訂單記錄”，日常亦需關注一些未完成的訂單。

進入“購物訂單”管理：
1. 點擊主選單的“訂單處理/客戶管理”
2. 點擊左選單的“購物訂單”
3. 選擇相關訂單
訂單型式：
- 已記錄的訂單
  完成所有訂購流程的訂單
- 待完成的訂單
  未完成訂購流程的訂單，主要是線上付款未交易成功，管理員可根據需要手動確認
針對購物訂單的“浮動按鈕”：
- 處理訂單
  針對更新訂單的每一個處理狀態，讓系統記錄，並選擇是否透過“電子郵件”和“手機短訊”通知顧客。
  - 更新狀態
    選擇一項適合的狀態名稱
  - 備註
    若有需要，可輸入有關該項訂單的備注，亦可選擇是否向顧客通知
  - 積分
    檢視該項訂單顧客可獲得的“現金積分”，可選擇是否批核這些積分給顧客
  - 產品寄出日期
    若有寄出的日期，可點擊“日曆”按鈕選擇日期
  - 產品送貨日期
    若有送貨的日期，可點擊“日曆”按鈕選擇日期
  - 貨運參考編號
    若有貨運編號，例如“郵政編號”、“速遞編號”、“掛號通知”
  - 電郵通知訂單更新
    選取後系統會透過電腦通知顧客
  - 短訊通知訂單更新
    選取後系統會透過手機短訊通知顧客
  - 郵件語言
    請選擇適合顧客的語言，例如知悉顧客是歐美地區，則選擇“英文”
  - 保留郵件副本
    若選擇了電郵通知，可將更新電郵副本保留，供日後需要時參考
- 訂單資料
  管理員可檢視這項訂的所有資料。
  - 訂購產品資料
    訂單的訂購產品資料、售價、小計、運費、優惠金額、應收總計
  - 訂單基本資料
    訂單的日期、編號、顧客名稱及群組、類型、顧客的IP及國家
  - 訂購客戶資料
    訂單的顧客資料
  - 訂購貨運資料
    根據顧客要求的貨運資料
  - 訂購帳單資料
    根據顧客要求的帳單資料
- 狀態記錄
  由“下”至“上”的訂單狀態處程過程記錄。
  - 新增日期
    記錄狀態的日期
  - 郵件通知客戶
    有否透過電郵通知顧客
  - 短訊通知客戶
    有否透過手機短訊通知顧客
  - 狀態
    處理的狀態
  - 備註欄
    “付款閘道傳回訊息”、“顧客結帳時輸入的備注”，“管理員更新時輸入的備注”
- 列印 - 列印這項訂單的收據
新進訂單通知方式：
- 顧客
  “電子郵件”
- 管理員
  “電子郵件”、“手機短訊”、“傳真文件”
更新訂單狀態通知：
- 顧客
  “電子郵件”、“手機短訊”
針對訂單的動作：
- 編輯
  更新訂單的狀態、產品貨運資料、向顧客發出通知
- 刪除
  刪除“錯誤”、“過久未完全”、“重複的訂單”
- 資訊
  檢視訂單的資料
注意事項：
- 系統被記錄的訂單並不表示成功收取貨款，如果您的訂單是透過付款閘道收款，請登入付款閘道供應商的帳戶，並確認款項收妥方可處理產品的付運
- 請細心核對每項訂單的資料，包括顧客資料、要求的貨運地點、帳單資料等，若有需要，請跟顧客聯絡以確認資料無誤，並且在產品付運前確保已收妥貨款
- 建議在接到新訂單後，若資料無誤，保留二十四小時後才處理付運，因中途若出現問題也有機會處理
- 如訂單透過線上付款閘道收款，請比對客戶的IP國家與訂購者國家是否一致，或利用付款閘道供應商的工具檢視國家地區資料，若有懷疑，請參考付款閘道供應商的指引向顧客索取身份証明的文件，以減少網上詐騙帶來的損失
- 在一般情況下，“待完成的訂單”是顧客在結帳時系統預先記錄該訂單資料，若順利完成線上付款交易，將自動轉為“已記錄的訂單”，但若顧客沒有完成線上付款或過程中出現問題，則訂單型式仍處於“待完成的訂單”，如檢查線上付款無誤，管理員應手動進行確認
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Cash Points
Cash Points

Ec2Biz的「網上商店系統」支援“會員現金積分”方案，讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

我們相信透過這項獨特的方案，能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣，當顧客持有“現金積分”時，必定希望能夠於購物時使用以獲享優惠，所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高，直接讓您運營“電子商務”時達至更佳的業積，輕鬆賺取利潤。

我們提供的“會員現金積分”系統，能讓您全權決定使用條件、優惠方式，而且設計貼心易用，請您詳閱“系統設定”裏的“現金積分系統”指南，令往後的操作更易掌握。

這份指南將介紹如何管理客戶訂購產品後獲得的積分，如果您未有啟用“現金積分系統”，可以忽略這份指南。

針對訂單的積分管理：
進入訂單積分管理：
1. 點擊主選單的“訂單處理/客戶管理”
2. 點擊左選單的“現金積分”
3. 選擇相關訂單
針對訂單積分的“浮動按鈕”：
- 確認積分
  針對顧客訂單獲得的積分進行確認，一旦確認後，積分便會存進該顧客的積分帳戶，並選擇是否電郵通知確認，供客戶下次購物時使用
- 取消積分
  刪除顧客於該訂單獲得的積分，將之記錄，並選擇是否電郵通知原因
- 調整積分
  將顧客於該訂單獲得的積分調整，例如加或減少積分，將之記錄，並選擇是否電郵通知原因
- 刪除積分
  刪除顧客於該訂單獲得的積分，但不會通知顧客亦不留任何記錄
針對顧客的積分帳戶管理：
進入顧客積分帳戶：
1. 點擊主選單的“訂單處理/客戶管理”
2. 點擊左選單的“客戶資料”
3. 選擇相關客戶
針對顧客積分帳戶的“浮動按鈕”：
- 積分記錄
  檢視該客戶的所有積分進支歷史
- 增加積分
  針對該客戶增加積分，將之記錄，並選擇是否電郵通知原因
- 調整積分
  針對該客戶調整當時存有的積分，例如加或減少積分，將之記錄，並選擇是否電郵通知原因
- 刪減積分
  針對該客戶刪減當時存有的積分，將之記錄，並選擇是否電郵通知原因
注意事項：
- 現金積分系統必需設為“啟用”，其他設定方能生效
- 各項設定汲及的數值為“積分”額，並非積分的價值，請勿混淆
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Localization
Localization

為令“網上商店”能配合您的運營環境，所以系統需要進行“本地化”的“初始設定”。

“本地化”的意思是整個系統能以您指定的環境執行各種任務，包括指定的“貨幣匯率”、“語系”、訂單狀態”、以及“國別和地區”。

這份指南將介紹“本地化”中的各項設定。

“貨幣設定”包含以下資料：
- 名稱
  貨幣的“英文”名稱
- 代碼
  貨幣的代碼，必需為三字元的英文大寫，例如“HKD”，詳情可參考 http://www.oanda.com
- 左邊符號
  貨幣的左邊符號，例如“$”
- 右邊符號
  貨幣的右邊符號
- 小數點符號
  貨幣的小數點符號，例如“.”
- 千位符號
  貨幣的千位符號，例如“,”
- 顯示小數點後幾位
- 匯率比值
  如使用“更新匯率”功能，則無需更改此值，如屬“預設貨幣”，則必需為“1”
- 預設值
  選擇整個“商店”和“系統”的預設貨幣，預設貨幣以外的均視為“參考貨幣”
“語系設定”包含以下資料：
- 名稱
  系統內置，不能修改
- 代碼
  系統內置，不能修改
- 預設值
  選擇整個“商店”和“系統”的預設語系
“訂單狀態”包含以下資料：
- 訂單狀態名稱
  針對顧客訂單處理流程的狀態“中英文”名稱，一般預設狀態為“等待處理”
- 收益狀態
  系統辦認是否屬實際收益的訂單，例如“貨運中”可設為“收益狀態”，“等待處理”、“訂單已取消”則不應設成“收益狀態”
- 預設值
  針對訂單的首個狀態
“國別”包含以下資料：
- 名稱
  “中英文”國別名稱，除自訂一些新增國別外，一般情況下使用系統預設的便足夠而無需修改
- ISO Code (2)
  二位字母“國家名稱及代碼”
- ISO Code (3)
  三位字母“國家名稱及代碼”
- 地址格式
  選擇合適的地址格式，為配合國際化，一般預設狀態為“2”
  1. city / country
  2. city, state / country
  3. state / country
  4. postcode / country
  5. city / country
“地區”包含以下資料：
- 地區名稱
  “英文”地區名稱
- 地區碼
  二位字母的地區碼，此地區碼不同於“國家代碼”，請勿混淆
- 國別名稱
  選擇該地區所屬的“國別”
針對“支援服務記錄”的動作：
- 編輯
  修改已經建立的“設定值”。
- 刪除
  刪除已經建立的“設定值”，己運作的商店不宜進行刪除動作
注意事項：
- 除“初始設定”外，營運中的商店網站不應再修改上述各項“本地化”設定，否則引致損壞已儲存的各種資料
- “貨幣設定”裡被設成預設值的貨幣，將被視為整個商店及系統的基礎貨幣，若有更改，需自行把各項如“產品價錢”、“運費”、“手續費”等汲及金額的數值進行更新，系統不會自動更新這些資料
- 系統不會自動更新“貨幣匯率”，如需更新請點擊“貨幣設定”的“更新匯率”按鈕
- 除“訂單狀態”可按需要增減外，其他本地化設定建議使用系統預設值
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Attribute Management
Attribute Management

“商品特性”能允許您在某一項產品上，預先設定可供顧客在訂購時選擇更合適的產品細節，而且有效減少收到訂單後的種種跟進工作。

例如您正在售賣的西褲，應該具備不同的“顏色”、“腰圍”、“褲長”等，以供顧客選購，而透過“商品特性”的預先設定，您便可自定產品選擇上的各種“選項名稱”和“選項值”。

在您的‘網上商店’銷售的產品，都可以個別地套用合適的“商品特性”以解決同款產品但具備多樣化的訂購選擇，而且每種特性選擇可設定獨特的“差價”。

例如某一衣服產品的正常售價是每件一百圓，若顧客選擇“大碼”則需多付十圓，意味這件“大碼衣服”的每件售價將會是一百一十圓。

要在產品中增加“商品特性”，必需預先完成上一節指南介紹的“商品特性設定”。

進入“商品特性管理”：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“商品特性管理”
3. 或在“產品管理”中點擊針對產品的“特性選擇”動作
新增“商品特性”產品：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“商品特性管理”
3. 點擊主螢幕的“增加”按鈕
4. 選擇產品的目錄
5. 選擇相關產品
6. 點擊主螢幕的下方的“編輯”按鈕
7. 剔取合適的“商品特性”和選擇其他合適的項目
8. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
每項“商品特性”包含的資料：
- “商品特性”名稱
  透過剔取“選擇方格”來決定是否套用
- 增/減選擇
  如該項特性具有“差價”，則可透過選擇“＋”（增加差價）或“–”（減少差價），如沒有設定“差價”則不需選擇
- 選項的差價
  如該項特性具有“差價”，請輸入差價的數值，例如“10”，如沒有差價請留空
- 排序
  針對特性在下拉選單的先後排序，如沒有刻意設定，系統將以“商品特性”名稱的筆劃來自動排列
針對“商品特性”的動作：
- 新增產品
  從已建立的產品裏挑選一項並套用商品特性
- 編輯
  修改已經套用商品特性的產品資料
- 刪除
  將該產品的商品特性刪除，此刪除動作只針對商品特性資料，不會把原有產品刪除
注意事項：
- 如有為產品的商品特性“設定差價”，則差價的貨幣是以您商店的“預設貨幣”為基礎
- 若產品套用了商品特性，顧客應在放進“購物車”前選擇，而完成訂購後的訂單，雙方的訂購產品資料都會特別地註明所選的商品特性
- 若產品套用了商品特性，在顧客選擇了並完成訂購程序後，有關產品的商品特性無法再修改
- 產品的特性差價，會根據訂購數量反影在訂單總計裏，並連同其他應收款項一併計算
*** The above information is for reference only, Please seek independent technical advice if found necessary.
準備的資料
準備的資料

對於已運作的業務，貴公司可能需要作出一些安排及改動，因電子商務在某程度上需要精確的資料，例如貨運費用、貨品的售價等，所以在展示產品給顧客前，務必在正式輸入系統前預先準備所需資料。

將會展示於網站的一般「中英文」資料：
- 網站主題
- 網站說明 / 簡介
- 網站關鍵字
將會展示於網站和各類“電子郵件”內的「中英文」聯絡資料資料：
- 網站負責人稱呼
- 主要電子郵件
- 客戶查詢郵件的收件地址
- 新訂單的通知電郵地址
- 公司聯絡電話號碼
- 客戶服務電話號碼
- 公司傳真機號碼
- 公司名稱
- 公司地址
用於系統向您發出通知的資料：
- 傳真機號碼
- 接收短訊的手機號碼
商品展示的「中英文」資料：
- 產品目錄
- 產品名稱
- 產品型號
- 產品售價
- 產品數量
- 產品重量
- 產品詳細說明
商品展示的外觀資料：
- 一幅主要圖片
- 其他附加圖片
- 適用的產品視像檔案
若業務資料需較詳盡，可預備一些選擇性的資料：
- 多種組別的客戶群組
- 產品狀態
- 特色產品
- 商品品牌
- 開售日期
- 產品稅別
- 產品成本
- 特價產品
- 產品客戶群組售價
- 產品客戶群組特價
- 產品欄位資料
- 產品簡短主題
- 產品簡短介紹
- 產品關鍵字
- 關聯的產品
- 產品的可選擇特性
整頁展示的資料：
- 關於我們
- 客戶服務
- 貨運及退貨說明
- 服務條款
- 個人私隱說明
一些電子商貿運作上需預先申請的服務：
- 金流、信用咭收貨
- 運費服務
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
如何利用異地備份隬補防毒軟件的不足

如何利用異地備份隬補防毒軟件的不足

從世衛在2009年4月24號發出的第一個人類豬流感個案開始，至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界，惡性攻擊病毒每天在不斷的增加、更新和改變，而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響，是企業I.T.部門經常要面對的挑戰。

企業單靠病毒掃描軟件並不足夠

根據美國FBI 2005的研究指出，約84%的公司會受到惡性病毒的攻擊。另外，美國網絡安全協會(Cyber Secure Institute) 的報告指出，企業為了清除各項病毒的花費高達90億美元！無論您為電腦做再好的隔離措施，例如擁有最新的防病毒軟件和頻密的病毒掃描，病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案，例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以，企業要防範數據丟失帶來的災難性影響，單靠病毒掃描軟件並不足夠。

設立災難性回復方案才能治本

其實要解決以上問題就要從根本著手，第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution)，而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup)，這樣，當遇到病毒入侵造成數據丟失，企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上，把受到感染或是有故障的電腦復原到正常狀態，確保企業持續運作，儲存於電腦內的業務數據亦能得以保存。

有資深企業備份經驗的Ahsay 銷售部經理候健生指出：「如何為企業設立有效和快速的災難復原方案是一個很大的課題，大小企業都需要正視。但對中小企來說，由於資源所限，加上公司內未必有專門負責I.T.方面的人員，所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件，可以滿足基本備份需要。但這些軟件只能夠作本地備份，一旦公司的電腦受到病毒侵襲，用作儲存備份的電腦或伺服器亦可能已經中毒，導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件，才能確保災難復原能發揮功效，因為就算本地公司內所有電腦和伺服器都已經中毒，儲存於異地的鏡像備份數據亦不會受到感染，企業便可快速地把電腦鏡像直接從異地恢復到電腦上，達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

關於Ahsay

Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港，目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商，並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Twitter
Twitter

Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
If You're Going To Steal Software, Steal From Us: Microsoft Exec
If You're Going To Steal Software, Steal From Us: Microsoft Exec

Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

By Paul McDougall
InformationWeek
12, 2007 03:00

If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

"We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

"You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

Checking your HTML for Errors
Checking your HTML for Errors

Errors in your HTML can keep visitors from viewing your web site, or seeing it the way that you'd like it to. Some HTML Editors allow have tools built into them that allow you to check your HTML and make sure that it has been written correctly.

Why can't I just use a web browser to verify that my HTML is correct?
- Most Internet Browsers (Internet Explorer, and Firefox) are tolerant of HTML errors, and they often display sites differently in each browser. That makes it hard to see if your site is written correctly.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPBugTracker
PHPBugTracker

Thanks for taking a look at phpBugTracker. This project was started out of the frustation I experienced getting Bugzilla installed and operational for a web development project. The goals of this project are to produce a web-based bug tracker with functionality similar to bugzilla that is abstracted from the database backend and uses templates for rendering the pages. Currently phpBugTracker is nowhere near a drop-in replacement for Bugzilla, so don't expect it to be. Maybe it will get to that point one day, maybe it won't. If it doesn't meet your needs, your development help is welcome, but your whining isn't! Just remember that I do this in my very limited spare time for fun, and I hope others can enjoy what little I have done/will do on it. That said, I hope you enjoy using phpBugTracker, and that you find it useful.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Outlook Express 錯誤訊息

絕大多數的情形下，錯誤的引起不一定是出於你的郵件軟體設定，有很多莫名其妙無法收信、寄信的原因都是起因於郵件伺服器的限制、故障、網路壅塞等等原因造成，這些都與你無關，也不是你所能掌握。

你確認你這端沒問題，就應該要向你的網管人員或ISP 反映，以讓他們知道自己的服務出了問題。

Outlook Express常見的錯誤訊息

錯誤代碼	可能發生原因	解決方法
0x800CCC0E 0x800CCC19 0x800CCC92	PC Cillin防毒軟體異常，無法收信信箱超出容量限額，無法收信帳號或密碼設定錯誤，無法收信	關閉防毒軟體的郵件掃毒的功能，重新開機後，重設Outlook Express的帳號「錯誤訊息」登入您的郵件伺服器時發生錯誤。您的密碼被拒絕。伺服器錯誤：0x800CCC90，錯誤碼：0x800CCC92 連線到伺服器失敗。錯誤碼：0x800CCC0E 和伺服器通訊時發生逾時。錯誤碼：0x800CCC19 登入您的郵件伺服器時發生錯誤。您的密碼被拒絕。伺服器錯誤：0x800CCC90，錯誤碼：0x800CCC92。 * 注意帳號密碼大小寫有別。
0x800CCC0D 0x800CCC0E 0x800CCC0F	外寄伺服器設定錯誤，無法寄信	請將外寄伺服器設成mail.yourdomain.com。「錯誤訊息」找不到主機 'mail.yourdomain.com'。請檢查您輸入的伺服器名稱是否正確。錯誤碼：0x800CCC0D 連線到伺服器失敗。錯誤碼：0x800CCC0E 您的伺服器意外地終止連線。可能的原因包括伺服器問題、網路問題。或長時間閒置。錯誤碼：0x800CCC0F
0x800C0131	Outlook Express收信匣檔案異常，無法收發郵件	從「開始/搜尋/檔案或資料夾」，尋找folders.dbx檔案。在folders.dbx檔案上按滑鼠右鍵選內容。取消folders.dbx檔案之唯讀選項。重新執行Outlook Express。若問題還在，則將folders.dbx檔案搬移在其他資料夾備份。重新執行Outlook Express。若收件匣內的信件不見了，則匯入原備份的folders.dbx檔案的信件。「錯誤訊息」發生不明的錯誤。錯誤碼：0x800C0131
0x800CCC18	無法使用「安全密碼驗證」登入伺服器	請至Outlook Express之「工具/帳戶/郵件/內容/伺服器」，取消「使用安全密碼驗證登入」選項後再試。「錯誤訊息」無法使用「安全密碼驗證」登入伺服器。錯誤碼：0x800CCC18
0x800CCC79	收件人地址錯誤，無法寄信寄件人地址錯誤，無法寄信寄件者郵件地址設定不完整，無法寄信寄信被拒可能原因電腦中毒	你的電腦中毒後被列為黑名單，伺服器拒絕幫你轉信。請先確認寄件者的郵件地址，修正後重寄。請至Outlook Express之「工具/帳戶/郵件/內容/一般」，輸入完整的電子郵件地址後再重寄。無法傳送郵件，因為有一位收件者被伺服器拒絕。錯誤碼：0x800CCC79 無法傳送郵件，因為某位收件者被伺服器拒絕。錯誤碼：0x800CCC79 無法傳送郵件，因為某位收件者被伺服器拒絕。錯誤碼：0x800CCC79

Outlook Express 錯誤碼一覽表

一般性錯誤

錯誤代碼	可能發生原因
0x800C0131 0x800C013E	Folders.dbx 檔案屬性錯誤或損壞，收信正常，但要送信時卻出現「這個程式執行無效即將關閉」的畫面。 Folders.dbx 為 Outlook Express 中管理目錄資料的夾的檔案，到「開始/尋找/檔案或資料夾」名稱輸入 folders.dbx，查詢設定為近端硬式磁碟機，按立即尋找，即可找到 Folders.dbx 檔案。將 Folders.dbx 檔案刪除後，重新啟動 Outlook Express 即可回復正常，只是原本自己建立的資料夾目錄將會消失，原本歸檔到資料夾的信件會留存於「收件夾」中。
0x800CCC00	身份驗證（Authentication）未載入
0x800CCC01	認證（Certificate）內容錯誤
0x800CCC02	認證日期錯誤
0x800CCC03	使用者已連線
0x800CCC05	未連線到伺服器
0x800CCC0A	郵件下載未完成
0x800CCC0B	伺服器忙碌中
0x800CCC0D	找不到主機，請檢查貴公司 SMTP 伺服器設定與 DNS 設定是否有誤。
0x800CCC0E	連線到伺服器失敗，無法與主機建立連線。若貴公司用戶端防毒軟體有類似「電子郵件防護」這類的功能，建議先請用戶端關閉「電子郵件防護」再測試收發郵件功能是否能正常使用。因防毒軟體「電子郵件防護」有時會影響郵件正常收發。
0x800CCC0F	伺服器結束連線，若對方伺服器負荷過重、網路傳輸壅塞易造成此現象，可建議使用者試著增加用戶端郵件收發軟體 (即 Outlook Express )「連線逾時」的等候時間。
0x800CCC10	伺服器無法辨認此郵件位址
0x800CCC11	伺服器無法辨認的群組名單 (Mailing list)
0x800CCC12	無法傳送 Windows Socket 的要求動作
0x800CCC13	無法接收 Windows Socket 回應動作
0x800CCC14	無法起始 Windows Socket
0x800CCC15	無法開啟 Windows Socket Winsock 為 Windows Socket之簡寫，為Windows作業系統中提供程式使用 TCP/IP 的程式介面。錯誤代碼 0x800CCC12 到 0x800CCC15 可能表示使用者電腦出現 Winsocks 版本混亂或錯誤，建議重新設定用戶端網路環境。
0x800CCC17	使用者中斷操作
0x800CCC18	登入失敗，如不需要安全密碼認證登入，但卻設定需要安全密碼認證方能登入
0x800CCC19	作業逾時
0x800CCC1A	無法以 SSL 建立連線，請依序進入Outlook Express「工具/帳戶/內容/進階/」確定在「伺服器連接埠號碼」項目中取消「內送伺服器」與「外送伺服器」的「這個伺服器需要安全連線- SSL」選項。

Winsock 錯誤
說明：Winsock 為 Windows Socket之簡寫，為Windows 作業系統中提供程式使用 TCP/IP 的程式介面。

錯誤代碼	可能發生原因
0x800CCC40	網路子系統 (Network Subsystem) 無法使用
0x800CCC41	Windows Sockets 不支援此應用程式
0x800CCC43	無效的電子郵件地址
0x800CCC44	無法載入 Windows Sockets
0x800CCC45	操作進行中(Operation now in progress)，此異常狀況常因阻隔設定功能進行中呼叫 Windosw Socket 而導致。

SMTP 錯誤說明：SMTP 為 Simple Mail Transfer Protocol 的縮寫，電子郵件與伺服器之間發送電子郵件的通訊協定 (protocol)，電子郵件程式也在使用者端使用 SMTP 來發送郵件給伺服器，但使用 POP 或 IMAP 來接收郵件。

錯誤代碼	可能發生原因
0x800CCC60	不合法的回應
0x800CCC61	不明的錯誤代碼
0x800CCC62	退回錯誤語法
0x800CCC63	語法參數不正確
0x800CCC64	指令無法執行
0x800CCC65	不正確的指令序列
0x800CCC66	指令無法執行
0x800CCC67	無此指令
0x800CCC68	郵件信箱被鎖住或忙碌中
0x800CCC69	找不到郵件信箱
0x800CCC6A	錯誤的處理要求
0x800CCC6B	已找到使用者信箱，但該郵件信箱不在此伺服器上
0x800CCC6C	已無郵件儲存空間
0x800CCC6D	已超過限制的儲存容量上限
0x800CCC6E	不合法的郵件信箱名稱，可能是寄件者電子郵件地址錯誤，如少了一個"@"
0x800CCC6F	Transaction failed，出現這訊息，可能是伺服器不接受你的郵件，請跟你的 ISP 聯絡。
0x800CCC78	不明的寄件者，或郵件回覆（reply-to）地址錯誤。
0x800CCC79	收件者被伺服器拒絕，最常發生於 Outlook Express 的 SMTP 設定不正確，請使用提供你連線服務的 ISP 公司之 SMTP 伺服器來寄信，亦可能是收件者欄位輸入錯誤字元所致。
0x800CCC7A	沒有指定寄件者
0x800CCC7B	沒有指定收件者

POP3 錯誤
說明：POP 為 Post Office Protocol 讓使用者端的電子郵件程式得以從郵件伺服器讀取郵件的通訊協定。 POP 有兩種規格，POP2 發送郵件使用的是 SMTP 協定，POP3 可以直接發送郵件。

錯誤代碼	可能發生原因
0x800CCC90	用戶端無回應
0x800CCC91	使用者名稱錯誤或找不到該使用者
0x800CCC92	該帳號所屬密碼錯誤錯誤代碼 0x800CCC91與 0x800CCC92 表示登入郵件伺服器發生錯誤，請檢查使用者是不是有使用該伺服器的權限，或者不需安全密碼認證登入，但卻設定了安全密碼認證登入。
0x800CCC93	無法解釋的回應
0x800CCC94	需要 STAT 指令
0x800CCC95	伺服器上已無郵件
0x800CCC96	沒有郵件標記為要下載
0x800CCC97	Message ID 超出範圍

NNTP 錯誤 　
NNTP 為 Network News Transport Protocol ，用以存取 USENET/Newsgroup 的通訊協定。

錯誤代碼	可能發生原因
0x800CCCA0	新聞伺服器回應錯誤，可能使用者沒有可使用該伺服器的權限。
0x800CCCA1	讀取新聞群組失敗
0x800CCCA2	要求伺服器郵件列出清單失敗
0x800CCCA3	無法顯示清單
0x800CCCA4	無法開啟群組
0x800CCCA5	伺服器無此群組
0x800CCCA6	郵件不在伺服器上
0x800CCCA7	找不到郵件的網際網路標題 (Header)
0x800CCCA8	找不到郵件本文
0x800CCCA9	無法發佈到伺服器上
0x800CCCAA	無法開啟下封郵件
0x800CCCAB	無法顯示日期
0x800CCCAC	無法顯示標題
0x800CCCAD	無法顯示 MIME 標題 MIME 為 Multipurpose Internet Mail Extensions，為使用網際網路傳送資料的規格定義，凡傳送端及接收端資料接需要使用 MIME 來表示資料的格式與字元集。電子郵件程式使用 MIME 來定義傳送的附央u檔案為文字、影像、聲音與其他格式。
0x800CCCAE	使用者名稱或密碼不正確

RAS 錯誤
說明：RAS 為 Remote Access Service 的縮寫，為 Windows NT 作業系統中提供數據機撥接連線服務的服務。

錯誤代碼	可能發生原因
0x800CCCC2	未安裝 RAS 或 DUN (Windows Dial-up Networking)
0x800CCCC3	找不到 RAS 或 DUN 等撥號網路服務
0x800CCCC4	RAS 或 DUN 撥號網路錯誤
0x800CCCC5	Connectoid 損壞或遺失 (Connectoid 為 Windows 95 或 98 下所使用的撥接連線檔)
0x800CCCC6	取得撥號設定時錯誤

IMAP 錯誤
說明：IMAP 為 Internet Message Access Protocol 的縮寫，為電子郵件程式從電子郵件伺服器讀取郵件的通訊協定。

錯誤代碼	可能發生原因
0x800CCCD1	登入失敗
0x800CCCD2	電子郵件壅塞 (Message Tagged)
0x800CCCD3	要求無回應
0x800CCCD4	語法錯誤
0x800CCCD5	不是 IMAP 伺服器
0x800CCCD6	緩衝儲存區已超過上限
0x800CCCD7	回復錯誤
0x800CCCD8	資料不完整
0x800CCCD9	連線被拒
0x800CCCDA	不明的回應
0x800CCCDB	User ID 已更改
0x800CCCDC	User ID 指令失敗
0x800CCCDD	無預期的中斷連線
0x800CCCDE	無效的伺服器狀態
0x800CCCDF	使用者無法取得認證
0x800CCCE0	無其他認證方式

HTTP 錯誤

錯誤代碼	可能發生原因
0x800CCC31	錯誤的要求指令或指令形式錯誤

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How To Fix DNS Cache Issues
How To Fix DNS Cache Issues

If your website is not coming up, is showing a Plesk Default Page, or if your email is not working, it may be due to the fact that our web servers have recently changed IP Addresses.

Personal Computers will often store IP Address information for 24-48 hours so if you are not able to access your website or email it may be because your computer is trying to find the servers at their old addresses.

Here's what you need to do (Windows):
1. Close all Internet Explorer Browsers or other Browsers you may have open.
2. Close all email applications such as Outlook or Outlook Express.
3. Click The Start Menu.
4. Choose Run.
5. Type "command" and hit Enter (a DOS prompt will open).
6. In the new DOS prompt, type the following commands:
  
  ipconfig /flushdns
  nbtstat -R
Once these commands are run, close the DOS prompt and wait 5 minutes, then try to access your website or email again.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Terms of Use
Terms of Use

Welcome to Focus Network Company (www.ec2biz.com) (Website). This website is owned and operated by "Focus Network Company".

Please review all the following Terms and Conditions which govern the purchase and use of products from our website (Agreement). By accessing, browsing, or using this website, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms, please do not use this website.

General
We may from any time change the Terms and Conditions that govern your use of our website. Your use of our website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions changed. We may move, change or delete portions of, or add to, our website from any time.

Website Contents
Unless otherwise noted, all materials, including written, images, graphics, illustrations, icons, design, photographs and other materials that comprise this website (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed to or by us. This website as a whole is protected by copyright and trade dress, all worldwide rights, titles and interest in and to which are owned by us.

Permission is granted to display, copy, download, distribute and print in hard copy portions of this website for the purposes of:
1. Placing an order with our website; or
2. Using this website as a shopping resource, provided you do not modify the any website and retain all copyright and other proprietary notices contained in the Contents.
Except in connection with shopping or placing an order, none of the Contents may be copied, distributed, reproduced, republished, displayed, downloaded, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without prior written permission.

Please note that the permission granted herein terminates automatically if you breach any of these website Terms and Conditions. Any other use of the Contents on this website including reproduction for purposes other that as noted above, and including any reproduction, distribution, modification, or republication may violate copyright or trademark laws, and, without prior written permission is strictly prohibited.

Disclaimer of Liability
IN NO EVENT SHALL WE BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, PROFITS, OR DATA, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, DISPLAY, OR COPYING OF THE CONTENTS OF THIS WEBSITE. In an effort to provide our customers with the most current information, we will from any time, make changes in the Contents and in the services or products display on this website.

Disclaimer of Warranty
THIS WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH WE BELIEVE THE CONTENT TO BE ACCURATE, CURRENT, AND COMPLETE, Focus Network Company DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, CURRENT, OR COMPLETE. Price and availability information is subject to change without notice.

User Feedback & Comments
You agree that any material, information, and ideas that you transmit to this website or otherwise provide (Transmissions) shall be and remain the website's property.

All Transmissions will be treated as non-proprietary and non-confidential and we shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, distribute, and disclose the Transmissions to others without limitation. Additionally, we shall be free to use any concepts, ideas, techniques, or know-how contained in such information for any purposes whatsoever including, but not limited to, manufacturing, developing, or marketing products incorporating such information. You further agree that we may use information about your demographics and use of this website in any manner that does not reveal your identity.

In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this website any unlawful, libelous, inflammatory, defamatory, threatening, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.

Pricing and Fee
In the event that a product is listed at an incorrect price or fee due to typographical error, or error in pricing information received from others, we retain the right to refuse or cancel any orders placed for products and services listed at the incorrect prices. We are not responsible for typographical or photographic errors.

The prices or fee advertised on this website are for Internet orders. Prices or fee on some items may differ from those charged at jointly website of www.ec2biz.com. Prices or fee and availability of items are subject to change without notice.

Linked Websites
This website may contain links to other websites (Linked Websites). We do not operate or control any information, services, or products on Linked Websites, and neither endorse nor approve any information or products offered at Linked Websites. Linked Websites are used at your own risk.

Customers
This website and its contents are displayed suit for use by Hong Kong residents.

We cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Children
We are concerned about the safety and privacy of our users, particularly children. Parents who wish to allow their children access to and use of the Websites should supervise such access and use. It is your responsibility to determine which if any portions of the Website are suitable for your child to access.

Termination
This Agreement is effective unless and until terminated by us. We may terminate this Agreement at any time without notice to you, and accordingly deny you access to the website in our sole discretion if you fail to comply with the Agreement. Upon any termination of this Agreement, you must promptly destroy all materials received, downloaded or otherwise obtained from this website, as well as all copies of such materials. In addition, by providing material on our website, we do not in any way promise that the materials will return available to you. All or part of this website may be terminated at any time without notice to you.

Modification
We may modify these terms by updating this posting. By using this website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.

You agree that in the event any portion of these website terms of use are found to be unenforceable, the remainder of these website Terms and Conditions shall remain in full force and effect.

Note
In the event of any inconsistencies between the English and Chinese version, the English version shall prevail.

CONTACT US
If you have any questions or concerns regarding this statement, you can contact www.ec2biz.com at . You can also write to us using the following address:

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

Plesk 9 Domain Administrator's Guide
Plesk 9 Domain Administrator's Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to publish a web site with Dreamweaver
How to publish a web site with Dreamweaver

When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to Create a ASP page
How to Create a ASP page

A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

The following is an example of a ASP script block:
<% my $class %>
<% my $vars = $Request->ServerVariables() %>
<% for (sort keys %{$vars}) { %>
<% next unless /^HTTP_|^REQUEST_/ %>
<% $class = ($class ne 'normal')? 'normal': 'alt' %>

<%=$_%>
<%=$vars->{$_}%>

<% } %>

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Usefull Server Path Information
Usefull Server Path Information

Here are the applications paths. If you do not see what you are looking for, please contact us.
- Sendmail:
  /usr/sbin/sendmail
- Perl:
  /usr/bin/perl
- PHP:
  /usr/bin/php
- cURL:
  /usr/bin/curl
- Pear:
  /usr/bin/pear
- GET:
  /usr/bin/GET
- Python:
  /usr/bin/python
- FFmpeg:
  /usr/bin/ffmpeg
- ImageMagick:
  /usr/bin/
- Convert Path for ImageMagick:
  /usr/bin/convert
- Web Page Path:
  /var/www/vhosts/domainname/httpdocs
- Root Path:
  /var/www/vhosts/domainname/
- CGI-BIN Path:
  /var/www/vhosts/domainname/cgi-bin/
- Subdomains Path:
  /var/www/vhosts/domainname/subdomains/subdomain
  Example: http://subdomain.ec2biz.com
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to enable Mod-Rewrite Module
How to enable Mod-Rewrite Module

This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

The first line of this text file should be:
```
RewriteEngine On
```
After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
```
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$  [NC]
RewriteRule ^(content/|component/) index.php
```
Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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