13 Feb, 2026
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Linux Web Hosting

  • PHP - How to parse .php files as PHP5

    PHP - How to parse .php files as PHP5


    By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

    All files extension in .php, .php3, and .php4 are handled by PHP4.
    All files extension in .php5 are handled by PHP5.

    If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

    AddHandler fcgid-script .php

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to use FileZilla to upload your website

    How to use FileZilla to upload your website


    In this tutorial you're about to learn how to upload your website content via FTP client software called FileZilla.

    FileZilla is a freeware, so it means you can download it and use for free. A place to get it is i.e. FileZilla's homepage at http://filezilla-project.org

    Once you downloaded and installed the program you'll be able to launch the program and proceed with uploading or downloading.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to use WS_FTP to upload your website

    How to use WS_FTP to upload your website


    WS_FTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

    Firstly you will need to install WS_FTP on your computer. If you to not have this program installed I recommend download it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Database and user naming syntax for PostgreSQL and MySQL

    Database and user naming syntax for PostgreSQL and MySQL


    Since we run a shared hosting environment, we have to uniquely identify your usernames to your account ONLY.

    We do this by attaching your system user name and an underscore("_") before all the databases and users YOU create.


    Example:
    Your added a new database(or user) and your filled in the name: mydatabase
    The Real Database Name: username_mydatabase
    (e.g. C0801001234567_mydatabase)

    * Where C0801001234567 replace your system user name.

    This applies to ONLY your database name and database username, you password stays normal.

    Database Server/Host Address
    • If your script or program is going to be accessing our database locally, meaning it is stored on your account, the server/host address will always be: localhost
    • Just like that, lowercase and one word.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to publish to a server from iWeb using integrated FTP

    How to publish to a server from iWeb using integrated FTP


    In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

    iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

    Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • HTML Box and Line Drawing Character

    HTML Box and Line Drawing Character


    UnicodeHTMLCharDescription
    2500─Box drawings light horizontal
    2502│Box drawings light vertical
    2514└Box drawings light up and right
    2518┘Box drawings light up and left
    2510┐Box drawings light down and left
    250C┌Box drawings light down and right
    251C├Box drawings light vertical and right
    2534┴Box drawings light up and horizontal
    2524┤Box drawings light vertical and left
    252C┬Box drawings light down and horizontal
    253C┼Box drawings light vertical and horizontal
    255E╞Box drawings vertical single and right double
    2568╨Box drawings up double and horizontal single
    2561╡Box drawings vertical single and left double
    2565╥Box drawings down double and horizontal single
    256A╪Box drawings vertical single and horizontal double
    2550═Box drawings double horizontal
    2551║Box drawings double vertical
    255A╚Box drawings double up and right
    255D╝Box drawings double up and left
    2557╗Box drawings double down and left
    2554╔Box drawings double down and right
    2560╠Box drawings double vertical and right
    2569╩Box drawings double up and horizontal
    2563╣Box drawings double vertical and left
    2566╦Box drawings double down and horizontal
    256C╬Box drawings double vertical and horizontal
    255F╟Box drawings vertical double and right single
    2567╧Box drawings up single and horizontal double
    2562╢Box drawings vertical double and left single
    2564╤Box drawings down single and horizontal double
    256B╫Box drawings vertical double and horizontal single
    2558╘Box drawings up single and right double
    255C╜Box drawings up double and left single
    2555╕Box drawings down single and left double
    2553╓Box drawings down double and right single
    2559╙Box drawings up double and right single
    255B╛Box drawings up single and left double
    2556╖Box drawings down double and left single
    2552╒Box drawings down single and right double


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Articlepublisher

    Articlepublisher


    This powerful new tool is the only program you.ll need to create your Webpages. Use Article Publisher to create and manage content, generate search-engine-friendly URLs, and pinpoint which Webpages net you the most readers.

    Advanced WYSIWYG editing, best-of-breed imaging functionality, and customizable features make content management simple and efficient. Automatic RSS feeds keep regular viewers updated and bring new viewers to your site.

    Our easy-to-use template engine helps you to keep the look and feel of your Website fresh with an unsurpassed flexibility and range of options. You can also use Article Publisher to get to know your Website dynamics in real time; view which Websites are sending the most traffic to yours, and which search engine spiders visit your site most frequently . and which pages they crawl. Track AdSense clicks and see precisely when and where users clicked. Best of all, automatic installation has you up and running in no time!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GALLERY

    GALLERY


    A Gallery is a collection of photo albums. You can have as many Galleries as you want on your web server. Each gallery contains as many photo albums as you want. Configuration of Gallery and administration of the photo albums is done entirely via an intuitive, web interface. You don't need special privileges on your webserver to install, configure and maintain Gallery. It's free, and we (the Gallery team) support it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPWebsite

    PHPWebsite


    phpWebSite allows an individual or group to easily maintain an interactive, community-driven web site. A brief summary of features is outlined below:

    Easy, web-based administration - minimal computer experience is needed to maintain site content.
    Flexible layout control - site page layout can be changed at anytime.
    Topic-based announcements - organize site announcements by category with automatic history rollover.
    Interactive content - visitors can post comments, submit announcements and web links.
    Full featured event calendar - post events by category and subcategory in a flexible cross-referenced calendar.
    Customized user experience - themes allow each vistor to customize the web site for his or her preferences or special needs.
    XHTML and WAI compliance - we are committed to meeting XHTML 1.0 specifications by our 1.0 release. Current errors are minimal.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Terms of Use

    Terms of Use


    Welcome to Focus Network Company (www.ec2biz.com) (Website). This website is owned and operated by "Focus Network Company".

    Please review all the following Terms and Conditions which govern the purchase and use of products from our website (Agreement). By accessing, browsing, or using this website, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms, please do not use this website.

    General
    We may from any time change the Terms and Conditions that govern your use of our website. Your use of our website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions changed. We may move, change or delete portions of, or add to, our website from any time.

    Website Contents
    Unless otherwise noted, all materials, including written, images, graphics, illustrations, icons, design, photographs and other materials that comprise this website (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed to or by us. This website as a whole is protected by copyright and trade dress, all worldwide rights, titles and interest in and to which are owned by us.

    Permission is granted to display, copy, download, distribute and print in hard copy portions of this website for the purposes of:

    1. Placing an order with our website; or
    2. Using this website as a shopping resource, provided you do not modify the any website and retain all copyright and other proprietary notices contained in the Contents.


    Except in connection with shopping or placing an order, none of the Contents may be copied, distributed, reproduced, republished, displayed, downloaded, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without prior written permission.

    Please note that the permission granted herein terminates automatically if you breach any of these website Terms and Conditions. Any other use of the Contents on this website including reproduction for purposes other that as noted above, and including any reproduction, distribution, modification, or republication may violate copyright or trademark laws, and, without prior written permission is strictly prohibited.

    Disclaimer of Liability
    IN NO EVENT SHALL WE BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, PROFITS, OR DATA, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, DISPLAY, OR COPYING OF THE CONTENTS OF THIS WEBSITE. In an effort to provide our customers with the most current information, we will from any time, make changes in the Contents and in the services or products display on this website.

    Disclaimer of Warranty
    THIS WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH WE BELIEVE THE CONTENT TO BE ACCURATE, CURRENT, AND COMPLETE, Focus Network Company DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, CURRENT, OR COMPLETE. Price and availability information is subject to change without notice.

    User Feedback & Comments
    You agree that any material, information, and ideas that you transmit to this website or otherwise provide (Transmissions) shall be and remain the website's property.

    All Transmissions will be treated as non-proprietary and non-confidential and we shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, distribute, and disclose the Transmissions to others without limitation. Additionally, we shall be free to use any concepts, ideas, techniques, or know-how contained in such information for any purposes whatsoever including, but not limited to, manufacturing, developing, or marketing products incorporating such information. You further agree that we may use information about your demographics and use of this website in any manner that does not reveal your identity.

    In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this website any unlawful, libelous, inflammatory, defamatory, threatening, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.

    Pricing and Fee
    In the event that a product is listed at an incorrect price or fee due to typographical error, or error in pricing information received from others, we retain the right to refuse or cancel any orders placed for products and services listed at the incorrect prices. We are not responsible for typographical or photographic errors.

    The prices or fee advertised on this website are for Internet orders. Prices or fee on some items may differ from those charged at jointly website of www.ec2biz.com. Prices or fee and availability of items are subject to change without notice.

    Linked Websites
    This website may contain links to other websites (Linked Websites). We do not operate or control any information, services, or products on Linked Websites, and neither endorse nor approve any information or products offered at Linked Websites. Linked Websites are used at your own risk.

    Customers
    This website and its contents are displayed suit for use by Hong Kong residents.

    We cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

    Children
    We are concerned about the safety and privacy of our users, particularly children. Parents who wish to allow their children access to and use of the Websites should supervise such access and use. It is your responsibility to determine which if any portions of the Website are suitable for your child to access.

    Termination
    This Agreement is effective unless and until terminated by us. We may terminate this Agreement at any time without notice to you, and accordingly deny you access to the website in our sole discretion if you fail to comply with the Agreement. Upon any termination of this Agreement, you must promptly destroy all materials received, downloaded or otherwise obtained from this website, as well as all copies of such materials. In addition, by providing material on our website, we do not in any way promise that the materials will return available to you. All or part of this website may be terminated at any time without notice to you.

    Modification
    We may modify these terms by updating this posting. By using this website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.

    You agree that in the event any portion of these website terms of use are found to be unenforceable, the remainder of these website Terms and Conditions shall remain in full force and effect.

    Note
    In the event of any inconsistencies between the English and Chinese version, the English version shall prevail.

    CONTACT US
    If you have any questions or concerns regarding this statement, you can contact www.ec2biz.com at . You can also write to us using the following address:



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Summit 2008 Agenda Announced by Parallels

    Summit 2008 Agenda Announced by Parallels


    Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

    This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

    This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

    "The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

    Agenda Highlights
    The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

    The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

    Featured speakers include:
    • Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.

    • Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.

    • Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.

    • Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

    Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

    A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

    Register, Reserve Hotel before April 19
    Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • What is the maximum email size I can send and receive ?

    What is the maximum email size I can send and receive ?


    The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

    For bigger files you have to use your FTP!

    And the maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Yahoo! Mail

    Setup fetch email using Yahoo! Mail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://help.yahoo.com/kb/SLN3527.html

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Internet Protocol

    Internet Protocol


    Internet Protocol (IP) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP)—in simpler terms, a computer address. Any participating network device—including routers, computers, time-servers, printers, Internet fax machines, and some telephones—can have their own unique address.

    An IP address can also be thought of as the equivalent of a street address or a phone number (compare: VoIP (voice over (the) internet protocol)) for a computer or other network device on the Internet. Just as each street address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a specific computer or other network device on a network.

    IP addresses can appear to be shared by multiple client devices either because they are part of a shared hosting web server environment or because a proxy server (e.g., an ISP or anonymizer service) acts as an intermediary agent on behalf of its customers, in which case the real originating IP addresses might be hidden from the server receiving a request. The analogy to telephone systems would be the use of predial numbers (proxy) and extensions (shared).

    IP addresses are managed and created by the Internet Assigned Numbers Authority (IANA). The IANA generally allocates super-blocks to Regional Internet Registries, who in turn allocate smaller blocks to Internet service providers and enterprises.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Browser

    Browser


    Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

    Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2B (business-to-bussiness)

    B2B (business-to-bussiness)


    Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

    For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

    B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • JPG (File Interchange Format)

    JPG (File Interchange Format)


    JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

    JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

    JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

    JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

    The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Customers Orders Rank

    Customers Orders Rank


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“客戶購物排行榜”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“客戶購物排行榜”

    每項“客戶購物排行榜”包含的資料:
    • 客戶名稱

    • 國別

    • 群組

    • 訂單次數

    • 積分

    • 購物金額總計

    “客戶購物排行榜”的排列方式:
    • 按總金額
      以銷售的總金額由高至低排序

    • 按訂單次數
      以訂單總次數由高至低排序

    • 按國別
      以國別的總金額由高至低排序

    • 按積分
      以積總額由高至低排序

    針對“客戶購物排行榜”的動作:
    • 排列方式
      選擇合適的排列方式

    • 報表樣式
      選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cash Points

    Cash Points


    Ec2Biz的「網上商店系統」支援“會員現金積分”方案,讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

    我們相信透過這項獨特的方案,能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣,當顧客持有“現金積分”時,必定希望能夠於購物時使用以獲享優惠,所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高,直接讓您運營“電子商務”時達至更佳的業積,輕鬆賺取利潤。

    我們提供的“會員現金積分”系統,能讓您全權決定使用條件、優惠方式,而且設計貼心易用,請您詳閱“系統設定”裏的“現金積分系統”指南,令往後的操作更易掌握。

    這份指南將介紹如何管理客戶訂購產品後獲得的積分,如果您未有啟用“現金積分系統”,可以忽略這份指南。

    針對訂單的積分管理:
    進入訂單積分管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“現金積分”

    3. 選擇相關訂單

    針對訂單積分的“浮動按鈕”:
    • 確認積分
      針對顧客訂單獲得的積分進行確認,一旦確認後,積分便會存進該顧客的積分帳戶,並選擇是否電郵通知確認,供客戶下次購物時使用

    • 取消積分
      刪除顧客於該訂單獲得的積分,將之記錄,並選擇是否電郵通知原因

    • 調整積分
      將顧客於該訂單獲得的積分調整,例如加或減少積分,將之記錄,並選擇是否電郵通知原因

    • 刪除積分
      刪除顧客於該訂單獲得的積分,但不會通知顧客亦不留任何記錄


    針對顧客的積分帳戶管理:
    進入顧客積分帳戶:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“客戶資料”

    3. 選擇相關客戶

    針對顧客積分帳戶的“浮動按鈕”:
    • 積分記錄
      檢視該客戶的所有積分進支歷史

    • 增加積分
      針對該客戶增加積分,將之記錄,並選擇是否電郵通知原因

    • 調整積分
      針對該客戶調整當時存有的積分,例如加或減少積分,將之記錄,並選擇是否電郵通知原因

    • 刪減積分
      針對該客戶刪減當時存有的積分,將之記錄,並選擇是否電郵通知原因

    注意事項:
    • 現金積分系統必需設為“啟用”,其他設定方能生效

    • 各項設定汲及的數值為“積分”額,並非積分的價值,請勿混淆


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Data Export and Import

    Data Export and Import


    “匯出、匯入資料”能讓您透過此項功能將“線上商店”系統內主要的“數據”輸出來,供其他應用軟件使用,或透過“匯入”將資料儲存至“數據庫”。

    進入“匯出、匯入資料”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“匯出、匯入資料”

    3. 從主螢幕透過浮動按鈕選擇“資料匯出”或“資料匯入”

    “資料匯出”包含的資料:
    • 資料類型
      從下拉選單挑選欲匯出的資料類型

    • 匯出格式
      • CSV
        逗號分隔純文本格式,一般能透過Excel軟體開啟式閱讀

      • vCard
        (只適用於會員資料)是指電話簿軟體應用格式,一般能透過Outlook軟體開啟式閱讀

    • 日期範圍
      • 所有日期
        針對最早至當前的所有日期

      • 自選日期
        針對單日或自選日期範圍

    • 範圍選擇
      • 會員資料
        群組類型,針對所有會員或指定群組

      • 訂單資料
        訂單狀態,針對所有狀態或指定狀態

      • 產品資料
        商品目錄,針對所有或指定目錄內的產品

    • 欄位選擇
      “全選”或“自選部份”螢幕列出的欄位

    開始“資料匯出”:
    1. 從主螢幕透過浮動按鈕選擇“資料匯出”

    2. 選擇合適的“資料類型”和其他相關選項

    3. 點擊主螢幕下方的“確認”按鈕

    4. 系統隨即採集資料,數分鐘內您的“瀏覽器”將出現“檔案下載”的對話框

    5. 點擊“開始”或“儲存”按鈕

    “資料匯入”包含的資料:
    • 從下拉選單挑選欲匯入的資料類型

    • 匯入格式
      • CSV
        逗號分隔純文本格式,一般能透過Excel軟體開啟式編輯

    • 圖片壓縮檔
      最大上傳ZIP檔案 64MByte

    • CSV檔案
      最大上傳CSV檔案24MByte

    開始“產品資料”“資料匯入”:
    1. 從主螢幕透過浮動按鈕選擇“資料匯入”

    2. 選擇合適的“資料類型”

    3. 點擊“瀏覽...”按鈕,從您的電腦挑選已預先壓縮打包的檔案

    4. 點擊“瀏覽...”按鈕,從您的電腦挑選已預先完成編輯的CSV檔案

    5. 點擊主螢幕下方的“預覽”按鈕

    6. 系統隨即採集資料,數分鐘內螢幕將列出即將匯入的資料

    7. 檢視所有資料,並且確認是否無誤

    8. 點擊主螢幕下方的“匯入”按鈕

    9. 系統將視符資料行數,逐一寫入相關的資料表,並且需時數分鐘時間,匯入程序未完成時,切勿中斷操作

    10. 完成匯入

    “資料匯入”注意事項:
    • 請預先建立需要的產品目錄。

    • 如資料包含欄位資料,請先在位“產品管理”->“商品欄位”做好設定。

    • 如資料包含品牌資料,請先在位“產品管理”->“品牌或廠商”做好設定。

    • 如資料包含商品特性資料,請先在位“產品管理”->“商品特性設定”做好設定。

    • 匯入型式不包含特價資料(如適用),請在完成匯入後再逐項增加“特價產品”。

    • 匯入前務必先“資料庫備分”整個資料庫,以避免匯入錯誤後能回複先前狀態。

    • 請參考各個目錄及品牌的編號及各CSV欄位的資料。

    • 請下載匯入用的Excel CSV格式檔案,每次匯入必需下載這個最新的格式檔,可避免資料欄位的變化令匯入錯誤。

    • 以Excel開啟CSV格式檔案,必需於頂端或資料行前包含欄位定義(例如:products_status、products_categories_id...),完成編輯後請以CSV(逗號分隔)格式儲存。

    • 請把各相關的產品圖片、影片、附加圖片以壓縮軟件存成一個ZIP格式的檔案,檔案內不應包含副資科夾。

    • 每次只能匯入 100 項獨立產品,多於此數則請分多次匯入。

    • 匯入只適用新增產品,請勿重複匯入已存在的產品。

    • 請勿同時由其他電腦進行產品修改或新增,以避免匯入過程出錯。

    • 選擇要上載的ZIP壓縮檔案及CSV格式檔案後,按下方的“預覽”進行上載及檢查,如沒有錯誤後,按“匯入”儲存新增的產品資料。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Online Status

    Online Status


    我們的“網上商店”系統內置線上瀏覽者追蹤功能,透過“線上客戶”,您能掌握即時的店面瀏覽實況,了解那些客戶正在參觀的商品,以及客戶當時放在“購物車”的東西。

    若您正在提供“線上即時支援服務”,更可直接看看和您聯系中的客戶購物情況,以便提供產品訊息給那位發問中的客戶。

    進入“線上客戶”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“線上客戶”

    “線上客戶”包含的資料:
    • 客戶名稱
      若瀏覽者已成功登入,將顯示對方的稱呼

    • 國家及IP
      當前瀏覽者的IP及IP區域所屬的國家,該國家未必與顧客所登記的資料相同

    • 上線
      當前瀏覽者的總逗留時間

    • 登入時間
      最初進入網站的時間

    • 最後動作時間
      當前瀏覽者最後點擊的時間

    • 最後連結
      最近訪問的頁面

    針對“線上客戶”的動作:
    • 資訊
      檢視該名瀏覽者或顧客放在“購物車”裏的產品名單及售價

    注意事項:
    • 每筆在線瀏覽記錄,將會在再沒有點擊動作二分鐘後清除

    • 每筆記錄代表一位瀏覽者身份,少數情況下同一位瀏覽者會產生多於一筆的記錄,例如對方的電腦在處理cookies時出現變化,系統無法識別前段身份

    • 一些“搜索引擎”在進行自動化資料採集,系統仍有可能被記錄及顯示成“線上客戶”

    • 一些向您的線上商店發動惡意網路攻擊的情況,系統仍有可能被記錄及顯示成“線上客戶”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Company News

    Company News


    透過“公司新消息”能讓您在商店首頁發佈業務的“最近動向”、“優惠情報”、“節日休假安排”等資料,從此,您的顧客便能知悉您的業務近況。

    進入“公司新消息”:
    1. 點擊主選單的“資訊管理”

    2. 點擊左選單的“公司新消息”

    每項“公司新消息”包含的資料:
    • 主題
      “中英文”主題,例如“4月份新貨上架,精選時裝、配件一律大特價”

    • 內容
      “中英文”內容,透過“HTML”編輯器輸入,或利用“原始碼”編輯HTML

    • 顯示狀態
      選擇其中一種狀態,例如“顯示”、“隱藏”

    針對“公司新消息”的動作:
    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    • 編輯
      修改已經增加的公司新消息資料

    • 刪除
      將該公司新消息文章資料刪除

    “公司新消息”主題及內容適用的“標籤”:
    透過“標籤”能讓資訊正確地顯示,而且能自動對應中英文頁面,無需擔心更改系統設定的聯絡資料後,遺漏修改頁面內容,請使用以下專用“標籤”加插在適當的HTML位置內
    • [[PAGE:HOME_URL]]
      您的線上商店網址

    • [[PAGE:SITE_NAME]]
      您的網站名稱

    • [[PAGE:SITE_DESCRIPTION]]
      您的網站說明 / 簡介

    • [[PAGE:SITE_KEYWORDS]]
      您的網站關鍵字

    • [[PAGE:COMPANY_NAME]]
      您的公司名稱

    • [[PAGE:COMPANY_ADDRESS]]
      您的公司地址

    • [[PAGE:COMPANY_TEL]]
      您的公司聯絡電話號碼

    • [[PAGE:COMPANY_FAX]]
      您的公司傳真機號碼

    • [[PAGE:COMPANY_SERVICE_TEL]]
      您的客戶服務電話號碼

    • [[PAGE:STORE_OWNER]]
      您的網站負責人名稱

    • [[PAGE:STORE_OWNER_EMAIL]]
      主要電子郵件

    • [[PAGE:STORE_ENQUIRY_EMAIL]]
      客戶查詢郵件的收件地址

    • [[PAGE:STORE_ORDER_EMAIL]]
      新訂單的通知電郵地址

    注意事項:
    • “公司新消息”將按建立的日期自動排序,越新的消息排序越高

    • “公司新消息”的內容,只屬額外資訊,不會構成對產品銷售和其他功能的影響

    • “公司新消息”只在首頁顯示,而透過商店的左或右方菜單亦可展示小型“功能區塊”消息主題

    • 若要在首頁展示“公司新消息”,請在“網站樣式總管”>“顯示項目”>“目錄首頁顯示設定”>“主頁公司新消息列表 ”設為啟用

    • 若要在功能區塊展示“公司新消息”,請在“網站樣式總管”>“顯示項目”>“功能區塊設定”>“新消息及資訊 ”設為啟用

    • 所有新消息內容必需將“顯示狀態”設為“顯示”,而且需具有主題及內容方可生效

    • 若需借助其他HTML軟件預先完成排版,強列建議使用“FrontPage”、“Dreamweaver”,而不應以“MicroSoft Word”的文字編輯器進行

    • 盡量不要在新消息頁面輸入聯絡電郵地址,應推薦客戶使用“支援服務記錄”(聯絡我們)的線上表格進行聯繫,這行動令所有查詢都能被記錄,亦可防範惡意程序抓到您的電郵地址發送垃圾郵件(系統在“聯絡我們”顯示的電郵地址已經過圖片轉化處理,惡意程序無法提取內容)

    Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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