Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Linux Web Hosting

How to running a ASP.NET page
How to running a ASP.NET page

Sorry, Our servers are running under Linux, we are unable to provide ASP.NET on Linux.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 9 Reseller's Guide
Plesk 9 Reseller's Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to use FileZilla to upload your website
How to use FileZilla to upload your website

In this tutorial you're about to learn how to upload your website content via FTP client software called FileZilla.

FileZilla is a freeware, so it means you can download it and use for free. A place to get it is i.e. FileZilla's homepage at http://filezilla-project.org

Once you downloaded and installed the program you'll be able to launch the program and proceed with uploading or downloading.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Basic Connection Settings for MySQL

There are different ways to connect to a MySQL database.

Locally, the settings are: (from a script on the server, to the server)

Type	Rule	Information
Server	localhost	localhost
Database name	<PLESK User>_<Database name>	C0801001234567_mydatabase (example)
Database user name	<PLESK User>_<Database user name>	C0801_username (example)
Database user password	password	PRks5Q7bGIl5 (example)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Why do I receive a SSL warning when I access control panel?
Why do I receive a SSL warning when I access control panel?

SSL provides a level of security and privacy for those wishing to conduct secure transactions over the Internet. Introduced by Netscape, the SSL protocol protects transmissions over the Internet by encrypting information as it passing between the server and the user. This insures that your transactions are not subject to "sniffing" by a third party.

The Plesk Panel provides two ways of access – Secured and Unencrypted. The first one encrypts the connection between your browser and control panel. The second one (Unencrypted) provides connection on the regular port 8880.

Since the Plesk Panel is a local one and is being accessed per Customer domain, we have installed a SSL certificate for server domain, which ensures your secured connection to the server when using the first method. The warnings are being prompted due to the fact that your domain name mismatches the one that the SSL is generated for (the server's).

However, this is not a reason for your connection to be left unencrypted and you may safely click Continue to this website (not recommended) when receiving the warning. Your connection will be surely encrypted.
- Example for Secured URL
  https://domainname.com:8443 (Recommended)
- Example for Unencrypted URL
  http://domainname.com:8880
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Eudora 6 For PC Email Tutorial
Eudora 6 For PC Email Tutorial

In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Eudora, which is available for PC and MAC.
Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup Your Emails on PLESK Control Panel
How to setup Your Emails on PLESK Control Panel

This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

Your e-mail accounts are configured through PLESK .
To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

POP3 (incoming) mail server: mail.yourdomain.com

SMTP (outgoing) mail server: mail.yourISP.com

Which means you will have to use your ISP smtp server.

Please be aware, when you set up outlook that your UserID is your full email address.

The url for your online webmail is
http://webmail.yourdomain.com

Where yourdomain.com is the domain name of your Web host.

Please be aware that your email will not work until your domain resolved to our servers.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Windows Mail Setup Tutorial
Windows Mail Setup Tutorial

Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to configure Outlook Express With POP Before SMTP Relay
How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on Windows Phone 7 Mobile Device
How to setup your email account on Windows Phone 7 Mobile Device

Configuring your Windows Phone 7 device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Windows Phone 7 device.

Currently tested devices are:
- HTC Radar
- SAMSUNG Focus
- LG Optimus 7
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

SWF (Flash Animations)
SWF (Flash Animations)

SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail
E-Mail

Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Search Engine
Search Engine

A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
JPG (File Interchange Format)
JPG (File Interchange Format)

JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
HTML5
HTML5

HTML5 is currently under development as the next major revision of the HTML page standard.

Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Twitter
Twitter

Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Data Export and Import
Data Export and Import

“匯出、匯入資料”能讓您透過此項功能將“線上商店”系統內主要的“數據”輸出來，供其他應用軟件使用，或透過“匯入”將資料儲存至“數據庫”。

進入“匯出、匯入資料”：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“匯出、匯入資料”
3. 從主螢幕透過浮動按鈕選擇“資料匯出”或“資料匯入”
“資料匯出”包含的資料：
- 資料類型
  從下拉選單挑選欲匯出的資料類型
- 匯出格式
  - CSV
    逗號分隔純文本格式，一般能透過Excel軟體開啟式閱讀
  - vCard
    (只適用於會員資料)是指電話簿軟體應用格式，一般能透過Outlook軟體開啟式閱讀
- 日期範圍
  - 所有日期
    針對最早至當前的所有日期
  - 自選日期
    針對單日或自選日期範圍
- 範圍選擇
  - 會員資料
    群組類型，針對所有會員或指定群組
  - 訂單資料
    訂單狀態，針對所有狀態或指定狀態
  - 產品資料
    商品目錄，針對所有或指定目錄內的產品
- 欄位選擇
  “全選”或“自選部份”螢幕列出的欄位
開始“資料匯出”：
1. 從主螢幕透過浮動按鈕選擇“資料匯出”
2. 選擇合適的“資料類型”和其他相關選項
3. 點擊主螢幕下方的“確認”按鈕
4. 系統隨即採集資料，數分鐘內您的“瀏覽器”將出現“檔案下載”的對話框
5. 點擊“開始”或“儲存”按鈕
“資料匯入”包含的資料：
- 從下拉選單挑選欲匯入的資料類型
- 匯入格式
  - CSV
    逗號分隔純文本格式，一般能透過Excel軟體開啟式編輯
- 圖片壓縮檔
  最大上傳ZIP檔案 64MByte
- CSV檔案
  最大上傳CSV檔案24MByte
開始“產品資料”“資料匯入”：
1. 從主螢幕透過浮動按鈕選擇“資料匯入”
2. 選擇合適的“資料類型”
3. 點擊“瀏覽...”按鈕，從您的電腦挑選已預先壓縮打包的檔案
4. 點擊“瀏覽...”按鈕，從您的電腦挑選已預先完成編輯的CSV檔案
5. 點擊主螢幕下方的“預覽”按鈕
6. 系統隨即採集資料，數分鐘內螢幕將列出即將匯入的資料
7. 檢視所有資料，並且確認是否無誤
8. 點擊主螢幕下方的“匯入”按鈕
9. 系統將視符資料行數，逐一寫入相關的資料表，並且需時數分鐘時間，匯入程序未完成時，切勿中斷操作
10. 完成匯入
“資料匯入”注意事項：
- 請預先建立需要的產品目錄。
- 如資料包含欄位資料，請先在位“產品管理”->“商品欄位”做好設定。
- 如資料包含品牌資料，請先在位“產品管理”->“品牌或廠商”做好設定。
- 如資料包含商品特性資料，請先在位“產品管理”->“商品特性設定”做好設定。
- 匯入型式不包含特價資料（如適用），請在完成匯入後再逐項增加“特價產品”。
- 匯入前務必先“資料庫備分”整個資料庫，以避免匯入錯誤後能回複先前狀態。
- 請參考各個目錄及品牌的編號及各CSV欄位的資料。
- 請下載匯入用的Excel CSV格式檔案，每次匯入必需下載這個最新的格式檔，可避免資料欄位的變化令匯入錯誤。
- 以Excel開啟CSV格式檔案，必需於頂端或資料行前包含欄位定義（例如：products_status、products_categories_id...)，完成編輯後請以CSV（逗號分隔）格式儲存。
- 請把各相關的產品圖片、影片、附加圖片以壓縮軟件存成一個ZIP格式的檔案，檔案內不應包含副資科夾。
- 每次只能匯入 100 項獨立產品，多於此數則請分多次匯入。
- 匯入只適用新增產品，請勿重複匯入已存在的產品。
- 請勿同時由其他電腦進行產品修改或新增，以避免匯入過程出錯。
- 選擇要上載的ZIP壓縮檔案及CSV格式檔案後，按下方的“預覽”進行上載及檢查，如沒有錯誤後，按“匯入”儲存新增的產品資料。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Voucher Approval
E-Voucher Approval

若您的“線上商店”提供可選購的“電子禮券”，基於保障原因，必需經由管理員進行批核，以確保訂購的付款交易無誤，才存進顧客的電子禮券帳戶。

如接獲顧客購買“電子禮券”的訂單，務必確認有關的付款交易已完成，方可批核顧客的“電子禮券”。

“電子禮券”與“優惠禮券”的差別：
- 電子禮券
  跟現金相同，不含任何使用限制，顧客可付款自購，或由管理員簽發
- 優惠禮券
  可設定若干行使限制，並只能透過管理員簽發
進入“顧客禮券批核”：
1. 點擊主選單的“電子禮券/優惠禮券”
2. 點擊左選單的“顧客禮券批核”
每項“顧客禮券”包含的資料：
- 購買客戶
  購買電子禮券的顧客姓名
- 購買金額
  購買電子禮券的面值（銷售金額）
- 訂單編號
  相關的訂單編號
- 購買日期
  相關的訂單的購買日期
確認“顧客禮券”的程序：
1. 點擊欲檢視“待批核名單”旁的“確認禮券”
2. 如訂購的付款方式屬“線上付款”，例如信用咭、PAYPAL（貝寶），請到達相關閘道並檢查交易是否已完成，其他付款方式則亦請檢查有否收妥款項
3. 如付款証實無誤後，點擊“確認”按鈕，或按“返回”放棄確認
4. 確認完成後，系統將把相關價值的電子禮券存進顧客的“電子禮券帳戶”內，並同時寄出通知郵件給對方
5. 此時顧客已可隨時使用禮券的價值訂購產品及結帳，或將“電子禮券”轉寄給親友
注意事項：
- 您的線上商店必需有銷售電子禮券，方會產生這篇所述的待批核顧客禮券
- 若需設定產品屬可供購買的“電子禮券”，只需在型號輸入以大寫英文“GIFT”為首，例如“GIFT100”，而禮券的售價便是面值，請參考“產品管理”
- 禮券一經確認，將直接存進顧客的“電子禮券帳戶”內，無法以其他途徑改變面值或刪除
- 顧客付款購買的電子禮券，不需通過“啟用編號”使用
- 顧客可於同一項訂單內，包含電子禮券及其他產品一同結帳
- 顧客可重複購買電子禮券，相關的面值將疊加於原本面值
- “電子禮券”可視為現金，顧客持有的面值適用於所有產品而無任何限制，若顧客持有足夠的禮券面值，結帳時可全數替代應繳金額，甚至適用的手續費
- 若顧客於結帳後仍有禮券餘值，可於下次購物時繼續使用
- 顧客可將持有的禮券面值自用，或轉寄全部、部份面值給親友當現金使用（轉寄後的收禮者仍需按照正常程序登記成為會員及結帳）
- 顧客持有的“電子禮券”只適用於您的“線上商店”
- 由於沒有途徑修改顧客持有的“電子禮券”資料，所以在您的商店產品內，例如銷售的電子禮券，應註明“不可折回現金”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Featured Products
Featured Products

Ec2Biz的「網上商店系統」支援“特色產品”方案，能讓您從眾多產品中挑選一些具特色，或希望重點促銷的產品，在店面首頁及相關目錄以注目方式顯示。

這方案可令顧客更易發現這些經挑選的產品，進而引起瀏覽的興趣，亦令這些產品得到更佳銷售。

“特色”產品跟其他一般產品無異，這方案只是提供一種更易吸引顧客瀏覽的途徑。

每項產品包含的資料：
- 特色產品
  選擇：“是”或“不是”
新增產品：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“特色產品”
3. 點擊主螢幕的“增加”按鈕
4. 選擇產品的目錄
5. 選擇相關產品
6. 點擊主螢幕的下方的“增加”按鈕
7. 點擊“特色產品”選擇狀態
8. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
針對特色產品的動作：
- 新增產品
  從已建立的產品裏挑選一項成為特色產品
- 編輯
  修改已經增加的特色產品資料
- 刪除
  將該特色產品資料刪除，若產品注目顯示中，將會轉回正常發售，此刪除動作只針對特色產品資料，不會把原有產品刪除
注意事項：
- 若挑選的特色產品數量超過該頁面的可顯示數，則每次頁面被刷新系統會隨機選出合符顯示數的特色產品
- 特色產品的銷售及訂購過程，跟其他一般產品無異，而顧客的訂單和管理區的訂單資料亦跟其他無異
- 您亦可使用一般的“產品管理”修改“特色產品”狀態
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Unsold Shopping Cart
Unsold Shopping Cart

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“購物車未完成報告”能讓您知悉顧客放在“購物車”的產品，而這些產品名單的存在，意味顧客未進行結帳，或結帳過程遇到難題，這時您便可了解顧客的購物需要，從而提供適當的協助。

進入“購物車未完成報告”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“購物車未完成報告”
每項“購物車未完成報告”包含的資料：
- 日期
  購物車內容的建立日期，或最近的狀態日期
- 姓名
  購物車所屬的顧客姓名，點擊該姓名，即可到達該顧客的詳細資料
- 電子郵件
  購物車所屬的顧客電子郵件，點擊該電子郵件，即可到馬上寄送聯絡電子郵件
- 電話號碼
  購物車所屬的顧客電話號碼
- 手機號碼
  購物車所屬的顧客手機號碼
- 產品資料
  詳列購物車內的產品名單
“購物車未完成報告”的顯示範圍：
- 日期範圍
  選擇合適的範圍天數
針對“購物車未完成報告”的動作：
- 刪除
  將顧客的“購物車”內容清空，並刪除有關記錄
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Low Stock Report
Low Stock Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“存貸不足報表”能讓您掌握某些產品存量不足，以便進行補貨或停止顯示產品。

進入“存貸不足報表”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“存貸不足報表”
每項“存貸不足報表”包含的資料：
- 圖片
- 產品名稱
- 售價
- 銷售數量
- 現有數量
針對“存貸不足報表”的動作：
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
OpenBiblio
OpenBiblio

openBiblio is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPMyFamily
PHPMyFamily

phpmyfamily is intended to allow geographically dispersed family members to maintain a central database of research which is readily accessable and editable. It allows family members to contribute as and when information becomes available without requiring them to send it to a central 'custodian.' At the same time, it allows the general public to view your tree (subject to the restrictions below) to see if they match.

Infomation regarding the identities of people born after 01/01/1910 are hidden from general browsing but are freely available to 'registered' users. As well as maintaining links for parents, siblings, spouses and children, there are free text capabilities for the recording of anecdotes, information etc, recording of census details, capability to upload images and document transcripts. Please note that html tags in the notes field WILL be rendered. phpmyfamily is NOT intended to provide a 'all the worlds related' database with many users working on separate trees aka familyreunited.com. While there is no requirement for individuals in the database to be linked into a central structure, all users can see all records etc.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
phpBB
phpBB

phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPSurveyor
PHPSurveyor

PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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