Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Domain Names Knowledge

Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What Is Domain Redemption Period
What Is Domain Redemption Period

The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

FrontPage
FrontPage

Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
e-Commerce
e-Commerce

Electronic Commerce is exactly analogous to a marketplace on the Internet.

Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Domain name
Domain name

On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
HTML
HTML

short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
SWF (Flash Animations)
SWF (Flash Animations)

SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

軟件及硬件設備
軟件及硬件設備

所有透過Ec2Biz電子商務系統的日常操作無需增設特別的硬件，全部均利用Web Base操作，一套已連接互聯網的電腦及瀏覽器即可完成所有操作。

但為提高效率，我們建議使用以下設備：
- Pentium 4 1.6Ghz 或以上中央處理器
- 256MByte 基本記憶體
- 60GB或以上的硬碟
- 65,535色 / 1,024x768 VGA級顯示器
- Windows XP及Internet Explorer 6.0以上瀏覽器，並開啟Cookies、Java、ActiveX
另外亦建議準備以下設備，方便目常的產品管理、客戶訂單管理、列印收據或報告、儲存業務資料備份等工作：
- 黑白或彩色打印機
- 24x CD-Writer 或 DVD-Writer 光碟機及燒錄器
- USB 手指型記憶體
對於展現美觀清晰的產品，能讓客人提高瀏覽興趣，所以亦應設置以下設備：
- 3.5 Mage Pixel 數碼相機
- 彩色文件/圖片掃描器
- 攝影帳幕
- 背景布幕
- 攝影專用燈光
- 相機腳架
建議準備一些常用的軟件：
- ACDSee http://www.acdsee.com - 圖片的獲取、管理、瀏覽
- PhotoImpact http://www.ulead.com.tw/pi/runme.htm - 較為簡易使用的圖片處理軟件
- Adobe Photoshop http://www.adobe.com/tw/products/photoshop/ - 進階圖片影像處理軟件，功能強大，使用較複雜
- Adobe Flash Professional http://www.adobe.com/products/flash/flashpro/ - 制作頁面動畫、產品動態介紹
- Microsoft Office Excel http://office.microsoft.com/excel - 方便進行本系統的匯出、匯入資料
- Symantec Ghost Solution Suite http://www.symantec.com - 備份軟件，經常備份資料，可避免您的系統毀損帶來的損失
- 以及一些保護您電腦安全的軟件，例如：Anti-Virus防毒系統、Anti-Spyware反間諜軟件
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Start Building Your Storefront
Start Building Your Storefront

Ec2Biz的「網上商店系統」的系統具備很多現時在電子商務上適用的方案，而且整合了大量獨特的功能，讓您在運營線上銷售的過程得到最高回報，而且我們的系統不斷加以改良。

經過歷年的客戶反影後，現在的軟件版本已較前的更易操作，而且改善了控制介面，讓您無論進行初始設定或是日常操作，都可感覺輕鬆快捷。

為了讓您能更快捷地進行「初始設定」，我們特意整理了這份指南，以一步一步的指引，向您介紹適用的設定程序。

對於整過系統來說，「初始設定」顯得非常重要，因您輸入的資料將會被套用到各種普通或進階功能裏，所以請參照下述步驟逐點完成設定。
1. 系統設定
  1. 網站資料
    網站“中英文”主題、簡介、關鍵字
  2. 公司資料
    公司“中英文”名稱、地址，聯絡、號碼、客戶服務、傳真電話號碼，電子郵件，負責人名稱
  3. 通知資料
    接收查詢通知方式、手機短訊接收號碼、貨量不足通知、顧客心聲通知、新會員參加通知
  4. 數位憑証資料
    (如適用) - 憑証發行機構、憑証域名、憑証編碼
2. 客戶設定
  1. 新會員的預設群組
    客戶批核選擇、觀看售價選擇、告知好友選擇
  2. 新會員優待
    新會員獲贈現金積分、電子禮券
  3. 現金積分系統
    啟用選擇、使用規則
3. 商店店面設定
  1. 網站模板選擇
    使用預設或修改、上載設計模板
  2. 樣式表選擇
    使用預設或修改字型顏色、大小、位置
  3. 顯示項目
    選擇適用的顯示方式、版面區塊
  4. 邊框設定
    選擇適用的「版面區塊」邊框
4. 建立產品目錄分類
  頂層目錄、副目錄、副分類目錄，新增品牌列表
5. 加入產品名單
  1. 新增產品欄位
    預先設定產品資料統稱，例如：衣服尺碼、材質、產地
  2. 逐件輸入產品
    產品“中英文”名稱、說明、型號、數量、重量、選擇上載圖片
  3. 大量新增產品
    上載產品CSV檔案、上載經打包壓縮產品圖片 (進階功能，不建議初始設定時使用)
6. 貨運管理設定
  1. 本地貨運
    選擇適用於本地的方式，修改運費
  2. 海外貨運
    選擇適用於海外的方式，修改運費
7. 金流收款設定
  1. 信用咭付款閘道
    申請適用的付款閘道服款務，輸入服務使用者資料
  2. 銀行入帳付款
    輸入“中英文”銀行名稱、帳戶號碼
  3. 郵寄支票付款
    輸入“中英文”收款者名稱、地址
8. 完成初始設定
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Hot Products Rank
Hot Products Rank

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“熱門商品排名”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“熱門商品排名”
每項“熱門商品排名”包含的資料：
- 圖片
- 商品
- 售價
- 型號
- 瀏覽次數
- 銷售數量
“熱門商品排名”的排列方式：
- 按銷售件數
  以銷售的總數由高至低排序
- 按瀏覽次數
  以瀏覽的總數由高至低排序
針對“熱門商品排名”的動作：
- 排列方式
  選擇合適的排列方式
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Banner Manager
Banner Manager

我們的“網上開店”系統支援多種廣告方案，除了一般靜態圖片橫額外，亦支援客戶自訂HTML及動態廣告功能。

您可以透過“廣告總管”放置自己的產品宣傳、優惠資訊、出版者在線廣告、以及“合作機構”的廣告，而且每個廣告都附有統計資料，讓您拿捏每個廣告的宣傳成效。

系統對於各種廣告的管理，採用“廣告群組”的方式，其優點是只要您將不同的廣告配合群組，在佔用頁面最少位置的情況下，同一群組的多個廣告將由系統“隨機抽選顯示”，每當頁面被刷新後，廣告亦隨之由其他同群組的替換。

系統已經預置一些群組位置，您只要新增廣告時選用預設群組，即可簡易完成設置，但若嫌不足，您仍可增加更多自訂群組，在頁面其他指定位置顯示廣告。

若新增自訂群組的廣告，新增後並不會隨即顯示，您仍需要把廣告標籤放置於某些地方才能顯示，例如修改店面模版的HTML、放置於“分類目錄”、“產品說明”、“首頁文字”等位置。
進入“廣告總管”：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“廣告總管”
“廣告型式”及包含的資料：
- “上載圖片”靜態廣告
- “自訂HTML”動態廣告
更改“廣告”顯示狀態：
- 狀態
  點擊狀態列的“綠色”或“紅色”按鈕
針對“廣告”的動作：
- 新增廣告
  新增一項廣告
- 編輯
  修改已經建立的廣告
- 刪除
  將該廣告刪除
- 資訊
  檢視廣告的資料，以及“廣告標籤”
注意事項：
- “廣告標籤”(Tag)的格式是[[HTML:BANNER_XXXXXXX]]，請將XXXXXXX替換成您的群組，而標籤不可包含空格在內，如果您的群組是MYBANNER，則標籤將會是[[HTML:BANNER_MYBANNER]]
- 所有廣告必需在“網站模版”的HTML正確地插入“廣告標籤”才會被顯示
- 大部份“網站模版”均已放置了預設的“廣告群組”標籤，但基於少部份“網站模版”的設計，可能未有預先放置標籤，此情況必需修改模版的HTML才能顯示
- 新增或修改過的廣告屬即時生效，如若廣告是啟用中、標籤放置正確、以及顯示條件及設定是正確的情況下，廣告應隨即在網站展示，若未有顯示則需再次細心檢查設定是否無誤，模版是否已放置“標籤”
- 同一群組多於一個廣告，這些廣告的隨機展示。每一項廣告都會有各自的“瀏覽次數 / 擊點次數”統計，但“自訂HTML”動態廣告或“自訂文字”將不會提供“擊點次數”統計
- 由於設置“自訂群組”及“自訂廣告”需修改“網站模版”的HTML，若設置出錯，將令網站不能正常顯示，所以強列建議由專業及具經驗者進行，而我們並不提供上述的免費支援服務
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Localization
Localization

為令“網上商店”能配合您的運營環境，所以系統需要進行“本地化”的“初始設定”。

“本地化”的意思是整個系統能以您指定的環境執行各種任務，包括指定的“貨幣匯率”、“語系”、訂單狀態”、以及“國別和地區”。

這份指南將介紹“本地化”中的各項設定。

“貨幣設定”包含以下資料：
- 名稱
  貨幣的“英文”名稱
- 代碼
  貨幣的代碼，必需為三字元的英文大寫，例如“HKD”，詳情可參考 http://www.oanda.com
- 左邊符號
  貨幣的左邊符號，例如“$”
- 右邊符號
  貨幣的右邊符號
- 小數點符號
  貨幣的小數點符號，例如“.”
- 千位符號
  貨幣的千位符號，例如“,”
- 顯示小數點後幾位
- 匯率比值
  如使用“更新匯率”功能，則無需更改此值，如屬“預設貨幣”，則必需為“1”
- 預設值
  選擇整個“商店”和“系統”的預設貨幣，預設貨幣以外的均視為“參考貨幣”
“語系設定”包含以下資料：
- 名稱
  系統內置，不能修改
- 代碼
  系統內置，不能修改
- 預設值
  選擇整個“商店”和“系統”的預設語系
“訂單狀態”包含以下資料：
- 訂單狀態名稱
  針對顧客訂單處理流程的狀態“中英文”名稱，一般預設狀態為“等待處理”
- 收益狀態
  系統辦認是否屬實際收益的訂單，例如“貨運中”可設為“收益狀態”，“等待處理”、“訂單已取消”則不應設成“收益狀態”
- 預設值
  針對訂單的首個狀態
“國別”包含以下資料：
- 名稱
  “中英文”國別名稱，除自訂一些新增國別外，一般情況下使用系統預設的便足夠而無需修改
- ISO Code (2)
  二位字母“國家名稱及代碼”
- ISO Code (3)
  三位字母“國家名稱及代碼”
- 地址格式
  選擇合適的地址格式，為配合國際化，一般預設狀態為“2”
  1. city / country
  2. city, state / country
  3. state / country
  4. postcode / country
  5. city / country
“地區”包含以下資料：
- 地區名稱
  “英文”地區名稱
- 地區碼
  二位字母的地區碼，此地區碼不同於“國家代碼”，請勿混淆
- 國別名稱
  選擇該地區所屬的“國別”
針對“支援服務記錄”的動作：
- 編輯
  修改已經建立的“設定值”。
- 刪除
  刪除已經建立的“設定值”，己運作的商店不宜進行刪除動作
注意事項：
- 除“初始設定”外，營運中的商店網站不應再修改上述各項“本地化”設定，否則引致損壞已儲存的各種資料
- “貨幣設定”裡被設成預設值的貨幣，將被視為整個商店及系統的基礎貨幣，若有更改，需自行把各項如“產品價錢”、“運費”、“手續費”等汲及金額的數值進行更新，系統不會自動更新這些資料
- 系統不會自動更新“貨幣匯率”，如需更新請點擊“貨幣設定”的“更新匯率”按鈕
- 除“訂單狀態”可按需要增減外，其他本地化設定建議使用系統預設值
*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

UEBIMIAU
UEBIMIAU

UebiMiau is a web-based e-mail client written in PHP It is a free software distributed under GPL terms, see www.gnu.org for more informations. You can use or redistribute this software, but need preserve the credits of author.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LifeType
LifeType

Blogging platform with support for multiple blogs and users in a single installation.

Features: integrated media management; templates; built-in anti-spam filter; support for trackbacks; mobile features; subdomains.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Zen Cart
Zen Cart

Zen Cart truly is the art of e-commerce; free, user-friendly, open source shopping cart software. The ecommerce web site design program is being developed by a group of like-minded shop owners, programmers, designers, and consultants that think ecommerce web design could be and should be done differently.

Some shopping cart solutions seem to be complicated programming exercises instead of responding to users needs, Zen Cart puts the merchants and shoppers requirements first. Similarly, other shopping cart software programs are nearly impossible to install and use without an IT degree, Zen Cart can be installed and set-up by anyone with the most basic web site building and computer skills.

There are hundreds of shopping cart programs available, but none come close to offering the level of options, features and support available with Zen Cart. Even the commercial programs have a hard time competing.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

HTML Extended Characters

ASCII	HTML	Char
0033	!	!
0034	"	"
0035	#	#
0036	$	$
0037	%	%
0038	&	&
0039	'	'
0040	(	(
0041	)	)
0042	*	*
0043	+	+
0044	,	,
0045	-	-
0046	.	.
0047	/	/
0048	0	0
0049	1	1
0050	2	2
0051	3	3
0052	4	4
0053	5	5
0054	6	6
0055	7	7
0056	8	8
0057	9	9
0058	:	:
0059	;	;
0060	<	<
0061	=	=
0062	>	>
0063	?	?
0064	@	@
0065	A	A
0066	B	B
0067	C	C
0068	D	D
0069	E	E
0070	F	F
0071	G	G
0072	H	H
0073	I	I
0074	J	J
0075	K	K
0076	L	L
0077	M	M
0077	M	M
0078	N	N
0078	N	N
0079	O	O
0079	O	O
0080	P	P
0081	Q	Q
0082	R	R
0083	S	S
0084	T	T
0085	U	U
0086	V	V
0087	W	W
0088	X	X
0089	Y	Y
0090	Z	Z
0091	[	[
0092	\	\
0093	]	]
0094	^	^
0095	_	_
0096	`	`
0097	a	a
0098	b	b
0099	c	c
0100	d	d
0101	e	e
0102	f	f
0103	g	g
0104	h	h
0105	i	i
0106	j	j
0107	k	k
0108	l	l
0109	m	m
0110	n	n
0111	o	o
0112	p	p
0113	q	q
0114	r	r
0115	s	s
0116	t	t
0117	u	u
0118	v	v
0119	w	w
0120	x	x
0121	y	y
0121	y	y
0122	z	z
0122	z	z
0123	{	{
0123	{	{
0124	\|	\|
0125	}	}
0126	~	~
0127
0128		€
0129
0130		‚
0131		ƒ
0132		„
0133		…
0134		†
0135		‡
0136		ˆ
0137		‰
0138		Š
0139		‹
0140		Œ
0141
0142		Ž
0143
0144
0145		‘
0146		’
0147		“
0148		”
0149		•
0150		–
0151		—
0152		˜
0153		™
0154		š
0155		›
0156		œ
0157
0158		ž
0159		Ÿ
0160
0161	¡	¡
0162	¢	¢
0163	£	£
0164	¤	¤
0165	¥	¥
0165	¥	¥
0166	¦	¦
0166	¦	¦
0167	§	§
0167	§	§
0168	¨	¨
0169	©	©
0170	ª	ª
0171	«	«
0172	¬	¬
0173
0174	®	®
0175	¯	¯
0176	°	°
0177	±	±
0178	²	²
0179	³	³
0180	´	´
0181	µ	µ
0182	¶	¶
0183	·	·
0184	¸	¸
0185	¹	¹
0186	º	º
0187	»	»
0188	¼	¼
0189	½	½
0190	¾	¾
0191	¿	¿
0192	À	À
0193	Á	Á
0194	Â	Â
0195	Ã	Ã
0196	Ä	Ä
0197	Å	Å
0198	Æ	Æ
0199	Ç	Ç
0200	È	È
0201	É	É
0202	Ê	Ê
0203	Ë	Ë
0204	Ì	Ì
0205	Í	Í
0206	Î	Î
0207	Ï	Ï
0208	Ð	Ð
0209	Ñ	Ñ
0209	Ñ	Ñ
0210	Ò	Ò
0210	Ò	Ò
0211	Ó	Ó
0211	Ó	Ó
0212	Ô	Ô
0213	Õ	Õ
0214	Ö	Ö
0215	×	×
0216	Ø	Ø
0217	Ù	Ù
0218	Ú	Ú
0219	Û	Û
0220	Ü	Ü
0221	Ý	Ý
0222	Þ	Þ
0223	ß	ß
0224	à	à
0225	á	á
0226	â	â
0227	ã	ã
0228	ä	ä
0229	å	å
0230	æ	æ
0231	ç	ç
0232	è	è
0233	é	é
0234	ê	ê
0235	ë	ë
0236	ì	ì
0237	í	í
0238	î	î
0239	ï	ï
0240	ð	ð
0241	ñ	ñ
0242	ò	ò
0243	ó	ó
0244	ô	ô
0245	õ	õ
0246	ö	ö
0247	÷	÷
0248	ø	ø
0249	ù	ù
0250	ú	ú
0251	û	û
0252	ü	ü
0253	ý	ý
0254	þ	þ
0255	ÿ	ÿ

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to Enable Cookie
How to Enable Cookie

To enable cookie, follow the instructions below for the browser version you are using.

Mozilla Firefox (1.0 final release and earlier)
- Go to the "Tools" menu.
- Select "Options".
- Select the "Privacy" icon in the left panel.
- Check the box corresponding to "Allow sites to set cookies".
- Click "OK" to save changes.
Netscape 7.1/Mozilla 5.0
- Select "Preferences" from the Edit menu.
- Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
- Under "Privacy & Security", select "Cookies."
- Select "Enable all cookies".
- Click "OK".
Microsoft Internet Explorer 6.0+
- Select "Internet Options" from the Tools menu.
- Click on the "Privacy" tab.
- Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
- Click "OK".
Microsoft Internet Explorer 5.x
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click the "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable:
  - Set "Allow cookies that are stored on your computer" to "Enable".
  - Set "Allow per-session cookies" to "Enable".
- Click "OK".
Microsoft Internet Explorer 4.x
- Select "Internet Options" from the View menu.
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" within the "Security" section.
- To enable:
  - Select "Always accept cookies".
- Click "OK".
Netscape Communicator 4.x
- Select "Preferences" from the Edit menu.
- Find the "Cookies" section in the "Advanced" category.
- To enable:
  - Select "Accept all cookies" (or "Enable all cookies").
- Click "OK".
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

How to publish to a server from iWeb using integrated FTP
How to publish to a server from iWeb using integrated FTP

In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Basic Connection Settings for MySQL

There are different ways to connect to a MySQL database.

Locally, the settings are: (from a script on the server, to the server)

Type	Rule	Information
Server	localhost	localhost
Database name	<PLESK User>_<Database name>	C0801001234567_mydatabase (example)
Database user name	<PLESK User>_<Database user name>	C0801_username (example)
Database user password	password	PRks5Q7bGIl5 (example)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

MySQL - How do I create a MySQL backup?
MySQL - How do I create a MySQL backup?

There are easy ways to go about backing up your MySQL databases.

Backup using phpMyAdmin(DB WebAdmin). To do this, follow these steps.
1. Login to your Plesk control panel.
  (e.g. https://yourdomain.com:8443)
2. Choose and click your domain name.
3. Click the Databases icon.
4. Choose and click your database to want to backup.
5. Click the DB WebAdmin Icon.
6. On the pop-up window, you will see the screen of phpMyAdmin.
7. Click the database name on left side.
8. Click the hyperlink of Export Tab.
9. Click the Select ALL link shown in gray. The check Save as file and click GO.
10. You will be asked to save the .sql file to the hard drive. Click Save.
11. Choose the location to save to and click Save. Your database has now been exported.
12. Please be patient, the process may take a few minutes.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to enable Mod-Rewrite Module
How to enable Mod-Rewrite Module

This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

The first line of this text file should be:
```
RewriteEngine On
```
After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
```
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$  [NC]
RewriteRule ^(content/|component/) index.php
```
Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Transferring your website to Focus Network Company
Transferring your website to Focus Network Company

Already hosted with another provider? Want to move your website to Focus Network Company?

This tutorial will outline the steps required to migrate your website and email accounts to your new account in Focus Network Company.
- Step 1 - Backup your files
  First of all, you need to download the site from your old host. You can do this in one of two ways:
  - Backup your site through Plesk
    If your old host uses Plesk, and the Backup feature is enabled, you can download your entire site in a couple of clicks.
  - Backup your site via FTP
    If your host does not use Plesk or they do not have the backup function enabled, then you should backup your site using FTP. Typically you need to connect to your website via FTP, download your www or public_html folder (the names for this folder differ; it is the folder that contains your website).
    
    The tutorials below will show you how to connect and transfer files using the popular free FTP client software.
    Download and install FTP client software, such as Filezilla, CuteFTP, WS_FTP
    Connecting to your website with FTP client software
    Transferring files to/from your website with FTP client software
- Step 2 - Backup and restore your MySQL databases
  If you do not have any MySQL databases, you can skip to Step 3.
  
  To transfer MySQL databases from your old host to Focus Network Company, there are two methods you can use:
  - Backup/Restore MySQL databases via Plesk
    This uses the same Plesk function as the file backup section does. you can backup your database in a couple of clicks.
  - Backup/Restore MySQL databases via phpMyAdmin
    If your host does not use Plesk/the backup function is disabled, you can backup and restore MySQL databases using phpMyAdmin. Follow the tutorials below for instructions on how to import and export MySQL databases in phpMyAdmin.
    How do I export or backup a MySQL Database
    How do I import a MySQL Database / Creating or Importing a Database
- Step 3 - Upload your files to your account
  Now you need to upload your files to your Focus Network Company account. If you backed up your files using the Plesk backup feature, you can upload them easily through your Plesk by following the tutorial above ("Restoring Data From Backup Archives").
  
  If you backed up your files using FTP, simply connect to your account using FTP client software and upload your files into the httpdocs folder.
- Step 4 - Create email address on your account
  Before you point your domain to your Focus Network Company account, its a good idea to create the email addresses through Plesk first. Simply create the email addresses you want on your account by following the tutorial below:
  How to setup Your Emails on PLESK Control Panel / Creating Mailboxes
- Step 5 - Point your domain to your account
  By this point your account with Focus Network Company should mirror your account at your current host; you should have uploaded your site files and MySQL databases and created your email accounts. Once you are sure you have completed all the steps above, its time to change the nameservers of your domain.
  
  Login to your domain control panel at your registrar and modify the nameservers for your domain to the ones we sent you in the welcome email.
  - Below are our DNS information:
    
    ns1.powersx.com
    ns2.powersx.com
  How to point my existing domain name to "Focus Network Company" server?
  
  Once you have done this, wait for your domain to propagate. This can take between 6-72 hours, depending on your location. To see if your domain has resolved correctly to your Focus Network Company account, type your domain name into the tool below and hit Lookup. On the next page scroll down to the Whois Record section. If the Focus Network Company nameservers are listed here, then your domain name has resolved.
  
  http://www.whois.sc
  
  Check your domain name is displaying correctly, and then proceed to the next step.
- Step 6 - Cancel your account at your old host
  Once you have updated your nameservers and your domain name has resolved correctly, you can cancel your account at your old host.
  
  Make sure you backed up all your files; getting data back after you have cancelled your service with a provider can be quite difficult.
- Congratulations, you have succesfully moved your website to Focus Network Company!
*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

POP3, IMAP4 and SMTP settings information

Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

Type	Name	Information	Port
Username	Login Name	user@yourdomain.com (example)	--
Password	Password	X0CeFt6EMGfOMm5Q (example)	--
POP3	Incoming Server	mail.yourdomain.com (example)	110
POP3S (SSL/TLS)	Incoming Secure Server	mail.yourdomain.com (example)	995
IMAP4	Incoming Server	mail.yourdomain.com (example)	143
IMAP4S (SSL/TLS)	Incoming Secure Server	mail.yourdomain.com (example)	993
SMTP	Outgoing Server	mail.yourdomain.com (example)	25
SMTP Submission	Outgoing Server	mail.yourdomain.com (example)	587
SMTPS (SSL/TLS)	Outgoing Secure Server	mail.yourdomain.com (example)	465

*** The above information is for reference only, Please seek independent technical advice if found necessary.

What is mail policy and email limits?
What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules
1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.
2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Google Gmail
Setup fetch email using Google Gmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Google Mail.

Google Mail Fetcher is easy to set up and free to use. It uses POP3 to pull all the contents of an email box into Gmail and then parses the emails for spam. Mail Fetcher can download messages from up to five other email accounts, allowing you to centralize all your email in Gmail.

Once Mail Fetcher is set up, Google will check those accounts on a regular basis, and new mail will appear automatically in Gmail.
- Log into your Gmail account.
- Click the gear icon in the upper right corner of the page and select Settings.
- Click the Settings and Accounts and Import tab and locate the Check mail from other accounts (using POP3) section.
- Click Add a POP3 mail account you own. (Note: Google does not allow the use of self-signed SSL certificates, including our shared SSL certificates.)
- Enter the full email address of the account from which you'd like mail fetched.
- Click Next Step.
- In the Username field, enter your full email address.
- In the Password field, enter the password for the email address you provided.
- Select Port 110 for a POP3 connection.
- Click the checkboxes next to the options that best suit your needs:
  - Leave a copy of retrieved messages on the server.
  - Always use a secure connection (SSL) when retrieving mail *
  - Label incoming messages
  - Archive incoming messages
- Click Add Account.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Outlook mail / Hotmail
Setup fetch email using Outlook mail / Hotmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://windows.microsoft.com/en-us/outlook/pop-email

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Are you able to send emails but not receive?
Are you able to send emails but not receive?

Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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Email Tutorial

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What is mail policy and email limits?

Setup fetch email using Google Gmail

Setup fetch email using Outlook mail / Hotmail

Are you able to send emails but not receive?