Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Glossary

URL
URL

A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
B2C (Business-to-consumer)
B2C (Business-to-consumer)

B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Greylisting
Greylisting

Greylisting
Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
B2B (business-to-bussiness)
B2B (business-to-bussiness)

Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
BMP (Bit Mapped)
BMP (Bit Mapped)

The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

33 Million Domains Registered in 2007
33 Million Domains Registered in 2007

Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

Below is a summary of the report:

In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft recommends against usage of SHA-1
Microsoft recommends against usage of SHA-1

Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Twitter
Twitter

Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
如何利用異地備份隬補防毒軟件的不足

如何利用異地備份隬補防毒軟件的不足

從世衛在2009年4月24號發出的第一個人類豬流感個案開始，至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界，惡性攻擊病毒每天在不斷的增加、更新和改變，而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響，是企業I.T.部門經常要面對的挑戰。

企業單靠病毒掃描軟件並不足夠

根據美國FBI 2005的研究指出，約84%的公司會受到惡性病毒的攻擊。另外，美國網絡安全協會(Cyber Secure Institute) 的報告指出，企業為了清除各項病毒的花費高達90億美元！無論您為電腦做再好的隔離措施，例如擁有最新的防病毒軟件和頻密的病毒掃描，病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案，例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以，企業要防範數據丟失帶來的災難性影響，單靠病毒掃描軟件並不足夠。

設立災難性回復方案才能治本

其實要解決以上問題就要從根本著手，第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution)，而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup)，這樣，當遇到病毒入侵造成數據丟失，企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上，把受到感染或是有故障的電腦復原到正常狀態，確保企業持續運作，儲存於電腦內的業務數據亦能得以保存。

有資深企業備份經驗的Ahsay 銷售部經理候健生指出：「如何為企業設立有效和快速的災難復原方案是一個很大的課題，大小企業都需要正視。但對中小企來說，由於資源所限，加上公司內未必有專門負責I.T.方面的人員，所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件，可以滿足基本備份需要。但這些軟件只能夠作本地備份，一旦公司的電腦受到病毒侵襲，用作儲存備份的電腦或伺服器亦可能已經中毒，導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件，才能確保災難復原能發揮功效，因為就算本地公司內所有電腦和伺服器都已經中毒，儲存於異地的鏡像備份數據亦不會受到感染，企業便可快速地把電腦鏡像直接從異地恢復到電腦上，達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

關於Ahsay

Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港，目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商，並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

WordPress
WordPress

WordPress is a state-of-the-art publishing platform with a focus on aesthetics, web standards, and usability. WordPress is both free and priceless at the same time.

More simply, WordPress is what you use when you want to work with your blogging software, not fight it.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPSurveyor
PHPSurveyor

PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Interspire Shopping Cart
Interspire Shopping Cart

Interspire Shopping Cart is e-commerce software that includes everything you need to start, run, promote and profit from your online store.

It combines easy-to-customize store designs with marketing tools proven to significantly increase your sales.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
AdvancedPoll
AdvancedPoll

Advanced Poll is a polling system with powerful administration tool. It features: multiple polls, templates, unlimited options, multi-language support, IP-Logging, IP-Locking, cookie support, comment feature, vote expire feature, random poll support and more. Supports textfile and mySQL database.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

PHP - How to parse .php files as PHP5
PHP - How to parse .php files as PHP5

By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

All files extension in .php, .php3, and .php4 are handled by PHP4.
All files extension in .php5 are handled by PHP5.

If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

AddHandler fcgid-script .php

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Database and user naming syntax for PostgreSQL and MySQL
Database and user naming syntax for PostgreSQL and MySQL

Since we run a shared hosting environment, we have to uniquely identify your usernames to your account ONLY.

We do this by attaching your system user name and an underscore("_") before all the databases and users YOU create.

Example:
Your added a new database(or user) and your filled in the name: mydatabase
The Real Database Name: username_mydatabase
(e.g. C0801001234567_mydatabase)

* Where C0801001234567 replace your system user name.

This applies to ONLY your database name and database username, you password stays normal.

Database Server/Host Address
- If your script or program is going to be accessing our database locally, meaning it is stored on your account, the server/host address will always be: localhost
- Just like that, lowercase and one word.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 9 Domain Administrator's Guide
Plesk 9 Domain Administrator's Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 10 User’s Guide to Web Presence Builder
Plesk 10 User’s Guide to Web Presence Builder

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

A guide to using the brand new Web Presence Builder.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do upload my website
How do upload my website

To upload your files with FTP you will need an FTP client.
User name and password are the same as the PLESK.
Upon connecting, you will see a list of the following directories:
- anon_ftp
  This directory is used for anonymous ftp upload/downloads.
- cgi-bin
  A directory for your cgi scripts.
- error_docs
  This directory holds the html error pages that you can customize for your needs.
- httpdocs
  This is the root of your website where you should put all website related files.
- httpsdocs
  This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.
- private
  This folder is for storing personal and private files and cannot be accessed by people using your website.
- statistics
  This directory is used for storing web statistics and logging information of your website and ftp service.
- subdomains
  This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.
- web_users
  This directory is for webusers you created in your plesk desktop.
The httpdocs is where your web page files has to be placed.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

SEO Keywords
SEO Keywords

Ec2Biz的「網上商店系統」具備首創的動態優化技術，能讓您的線上商店較其他同業“脫穎而出”。

請選用一些和您的業務或產品有關的“關鍵字”，關鍵字越多則能令您的網站越受搜索引擎關注。

搜尋引擎最佳化(Search Engine Optimization，簡稱SEO)是一種利用搜索引擎的搜索規則來提高目的網站在有關搜索引擎內的提名的方式。由於不少研究發現，搜索引擎的用戶往往只會留意搜索結果最開首的幾項條目，所以不少商業網站都希望透過各種形式來干擾搜索引擊的排序。當中尤以各種依靠廣告維生的網站為甚。

所謂「針對搜尋引擎作最佳化的處理」，是指為了要讓網站更容易被搜尋引擎接受。

搜尋引擎會將網站彼此間的內容做一些相關性的資料比對。然後再由瀏覽器將這些內容以最快速且接近最完整的方式，呈現給搜尋者。

搜索引擎優化對於任何一家網站來說，要想在網站推廣中取得成功，搜索引擎優化都是至為關鍵的一項任務。同時，隨著搜索引擎不斷變換它們的排名演算法規則，每次演算法上的改變都會讓一些排名很好的網站在一夜之間名落孫山，而失去排名的直接後果就是失去了網站固有的可觀訪問量。所以每次搜索引擎演算法的改變都會在網站之中引起不小的騷動和焦慮。我們可以說，搜索引擎優化也成了一個愈來愈複雜的任務。

新增SEO 關鍵字：
1. 點擊主選單的“系統設定”
2. 點擊左選單的“SEO 關鍵字”
3. 輸入相關資料
4. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
注意事項：
- 每個“關鍵字請以”“,”（小逗號）分隔
- 請勿輸入一整句的短文章
- 無需輸入“重複”的“關鍵字”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Start Building Your Storefront
Start Building Your Storefront

Ec2Biz的「網上商店系統」的系統具備很多現時在電子商務上適用的方案，而且整合了大量獨特的功能，讓您在運營線上銷售的過程得到最高回報，而且我們的系統不斷加以改良。

經過歷年的客戶反影後，現在的軟件版本已較前的更易操作，而且改善了控制介面，讓您無論進行初始設定或是日常操作，都可感覺輕鬆快捷。

為了讓您能更快捷地進行「初始設定」，我們特意整理了這份指南，以一步一步的指引，向您介紹適用的設定程序。

對於整過系統來說，「初始設定」顯得非常重要，因您輸入的資料將會被套用到各種普通或進階功能裏，所以請參照下述步驟逐點完成設定。
1. 系統設定
  1. 網站資料
    網站“中英文”主題、簡介、關鍵字
  2. 公司資料
    公司“中英文”名稱、地址，聯絡、號碼、客戶服務、傳真電話號碼，電子郵件，負責人名稱
  3. 通知資料
    接收查詢通知方式、手機短訊接收號碼、貨量不足通知、顧客心聲通知、新會員參加通知
  4. 數位憑証資料
    (如適用) - 憑証發行機構、憑証域名、憑証編碼
2. 客戶設定
  1. 新會員的預設群組
    客戶批核選擇、觀看售價選擇、告知好友選擇
  2. 新會員優待
    新會員獲贈現金積分、電子禮券
  3. 現金積分系統
    啟用選擇、使用規則
3. 商店店面設定
  1. 網站模板選擇
    使用預設或修改、上載設計模板
  2. 樣式表選擇
    使用預設或修改字型顏色、大小、位置
  3. 顯示項目
    選擇適用的顯示方式、版面區塊
  4. 邊框設定
    選擇適用的「版面區塊」邊框
4. 建立產品目錄分類
  頂層目錄、副目錄、副分類目錄，新增品牌列表
5. 加入產品名單
  1. 新增產品欄位
    預先設定產品資料統稱，例如：衣服尺碼、材質、產地
  2. 逐件輸入產品
    產品“中英文”名稱、說明、型號、數量、重量、選擇上載圖片
  3. 大量新增產品
    上載產品CSV檔案、上載經打包壓縮產品圖片 (進階功能，不建議初始設定時使用)
6. 貨運管理設定
  1. 本地貨運
    選擇適用於本地的方式，修改運費
  2. 海外貨運
    選擇適用於海外的方式，修改運費
7. 金流收款設定
  1. 信用咭付款閘道
    申請適用的付款閘道服款務，輸入服務使用者資料
  2. 銀行入帳付款
    輸入“中英文”銀行名稱、帳戶號碼
  3. 郵寄支票付款
    輸入“中英文”收款者名稱、地址
8. 完成初始設定
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Product Extra Fields
Product Extra Fields

如果您的產品具備一些規格，而希望以一套有效的標準方式管理，令編輯產品及店面展示時更整齊美觀，則可使用這裏介紹的獨特功能。

總括來說，“商品欄位”就是可讓您預先設定一些針對產品規格的名稱，讓編輯產品時能按需要而輸入相關資料，令產品頁面的說明與規格明顯地分隔，而且顧客瀏覽時更易更清晰了解產品。

有輸入“商品欄位”名稱及資料的產品跟沒有輸入的一般產品無異，這方案只是提供一種更清晰易讀的展示途徑。

每項商品欄位包含的資料：
- “中英文”欄位名稱 - 最多125個字元
新增商品欄位：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“商品欄位”
3. 點擊主螢幕的“增加”按鈕
4. 輸入“中英文”欄位名稱
5. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
更改欄位名稱狀態：
- 排序
  可選擇：“前”或“後”
- 狀態
  點擊狀態列的“綠色”或“紅色”按鈕
針對欄位名稱的動作：
- 增加
  新增一筆欄位名稱
- 編輯
  修改已經建立的欄位名稱
- 刪除
  將該欄位名稱刪除
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Polls Manager
Polls Manager

為增加“網上商店”的互動感，我們特意設計了這項“投票活動”，讓顧客在購物之餘，更可對商店有關的事情投下心水的一票。

您可建立不限數量的“投票主題”和每項“分類目錄”相關的投票，如投票主票與某一目錄相關，系統便會在投票頁面展示相關產品，令產品更易受到關注。

進入“票選管理”：
1. 點擊主選單的“票選管理”
2. 點擊左選單的“票選管理”
每項“票選”包含的資料：
- 票選主題
  “中英文”的投票主題，最多32個字元，例如“您最喜愛的產品”（必需輸入）
- 投票選擇（1-10）
  與主題相關的“中英文”選擇項目，最多32個字元，例如“西褲”（最少輸入二項）
針對“票選管理”的動作：
- 新增投票
  建立一項新的“投票主題”
- 編輯
  修改已經增加的投票資料
- 刪除
  將該投票資料刪除，此刪除動作只針對特色產品資料，不會把原有產品刪除
更改“投票主題”狀態：
- 開放狀態
  點擊狀態列的“綠色”或“紅色”按鈕
注意事項：
- “票選活動”的內容和評等，只屬互動性質的額外資訊，不會構成對產品銷售和其他功能的影響
- 如多於一項投票主題，系統將會採用隨機方式展示其中一項主題
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Database Backup
Database Backup

對於“電子商務”系統的持續運作，均依賴可靠而穩定的“資料庫”記錄所有的資料，而每當頁面的取存、顧客的各種動作、以及管理員的日常維護，都會改動“資料庫”中相關的資料表。

由於“資料庫”的內容隨著各種的“讀”、“寫”、“比較”、“搜查”，都會不停地改變，所以備份的工作將顯得十分重要。

我們的系統已經內置每天備份“資料庫”的功能，管理員一般無需刻意處理，但是備份點只會在每日指定時間，由系統自動執行，所以只會備份執行當時之前的資料，而未到下次的備份之間將存在一些不可預知的風險。

所以我們建議管理員每次進行商店的維護或較大規模的增減資料工作前，以手動方式進行備份及下載備份檔，可確保維護出錯時前得到修復的機會。

“資料庫”的備份，只針對文字及數值的資料，任何檔案、圖片、以及客戶上載的檔案將不會在此得到備份。

其他如系統檔案等，備份的工作將由伺服器在例行備份時處理，但這些備份檔我們不會提供給客戶下載保留服務。

進入“資料庫備分”管理：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“資料庫備分”
3. 選用主螢幕的合適功能
針對“資料庫備份”：
1. 點擊主螢幕的“備份”按鈕
2. 選擇是否備份後下載檔案，如只儲存在伺服器端，將會佔據儲存空間
3. 如資料龐大，備份時間將會稍長，請耐心等候，備份未完成前切勿處理其他維護工作
針對“資料庫回存”：
1. 點擊主螢幕的“回存”按鈕
2. 上載在您電腦內的備份檔案
3. 或選擇伺服器端的備份檔案後，點擊“回復資料庫”
4. 如資料龐大，回存時間將會稍長，請耐心等候，回存未完成前切勿處理其他維護工作
針對伺服器端“備份檔案”的動作：
- 回復資料庫
  選擇合適的伺服器端檔案進行回復
- 刪除
  將伺服器端檔案刪除
注意事項：
- 在已知的問題中，龐大的資料庫可能無法順利進行“備份”或“回存”，若在必須的情況下，請通知我們為您處理
- 下載後的“備份檔”應保留完整狀態，不應修改或增減內容，否則無法進行回存
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Mozilla Thunderbird for Windows Email Setup Tutorial
Mozilla Thunderbird for Windows Email Setup Tutorial

In This tutorial we will learn about using Mozilla Thunderbird as your email client. We will cover setting up a new account and editing an existing account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft Outlook Setup Tutorial
Microsoft Outlook Setup Tutorial

In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook, which is part of Microsoft Office.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Eudora 6 For PC Email Tutorial
Eudora 6 For PC Email Tutorial

In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Eudora, which is available for PC and MAC.
Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Windows Mail Setup Tutorial
Windows Mail Setup Tutorial

Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup Your Emails on PLESK Control Panel
How to setup Your Emails on PLESK Control Panel

This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

Your e-mail accounts are configured through PLESK .
To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

POP3 (incoming) mail server: mail.yourdomain.com

SMTP (outgoing) mail server: mail.yourISP.com

Which means you will have to use your ISP smtp server.

Please be aware, when you set up outlook that your UserID is your full email address.

The url for your online webmail is
http://webmail.yourdomain.com

Where yourdomain.com is the domain name of your Web host.

Please be aware that your email will not work until your domain resolved to our servers.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

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Windows Mail Setup Tutorial

How to setup Your Emails on PLESK Control Panel

Domain Names Knowledge

Who can register a .CN domain name?

How do I change DNS records if my HK domain is registered with HKDNR?

How do I change DNS records if my domain is registered with GoDaddy?

How do I change DNS records if my domain is registered with Directnic?

Required Documents of Hong Kong Domain Name