Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Email Tutorial

Setup fetch email using Yahoo! Mail
Setup fetch email using Yahoo! Mail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://help.yahoo.com/kb/SLN3527.html

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on Android Mobile Device
How to setup your email account on Android Mobile Device

Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

Currently tested devices are:
- Nexus One
- HTC One max
- HTC Butterfly s
- HTC One mini
- HTC One
- HTC One SV
- HTC One X+
- HTC Desire
- HTC Hero
- HTC EVO
- HTC Incredible
- HTC Dream
- HTC Magic
- HTC Aria
- HTC Wildfire
- HTC Sapphire
- T-Mobile G1
- Motorola Droid
- Motorola Milestone
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy S3 LTE
- Samsung Galaxy S4
- Samsung Galaxy S4 LTE
- Samsung Galaxy S3 mini
- Samsung Galaxy S4 mini
- Samsung Galaxy Note 2
- Samsung Galaxy Note 3
- Samsung Galaxy Note 3 LTE
- Samsung Galaxy Ace 3
- Samsung Galaxy Mega
- Samsung Galaxy S
- Samsung Fascinate
- Samsung Vibrant
- Samsung Epic
- Samsung Mesmerize
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Are you able to receive emails but not send?
Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Windows Mail Setup Tutorial
Windows Mail Setup Tutorial

Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to configure Outlook Express With POP Before SMTP Relay
How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

Contact Information
Contact Information

系統設定對您的商店十分重要，不適當的設定會嚴重影響整個電子商店的運作，亦有可能令顧客無法暢順瀏覽或訂購商品。

所以我們建議您在新的商店進行細心的設定，而設定完成後必須在您的電子商店進行觀察和模擬交易，看看有沒有因不正當設定而引致錯誤。

在一般情況下，除“初始設定”外，不應經常修改系統設定。

聯絡資料系包含的資料：

網站資料：
- “中英文”網站主題
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”簡介
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”關鍵字
  大部份搜索引擎能辦認的資料，能有效引導顧客瀏覽您的網站
公司資料：
- 商店負責人名稱
  將套用於各種電子郵件、訂購單
- 主要電子郵件
  將套用於各種電子郵件、訂購單
- 主要郵件寄件地址
  將套用於各種電子郵件、訂購單，亦是寄出郵件的回覆地址
- 客戶查詢電郵
  若有選用，系統會自動發出一封電子郵件通知您
- 新訂單通知電郵
  若有選用，系統會自動發出一封電子郵件通知您
- 公司聯絡電話號碼
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- 客戶服務電話號碼
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- 公司傳真機號碼
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”公司名稱
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
- “中英文”地址
  將套用於商店的所有部份，包括網站的展示、電子郵件、訂購單
通知資料：
- 傳真機(FAX)接收查詢通知
  選擇：“啟用”、“不啟用”
- 以傳真機(FAX)接收新訂單通知
  “啟用”、“不啟用”
- 接收查詢的傳真機號碼
  請轉入包含地區碼的傳真機號碼，但只限傳真至“香港特別行政區”的傳真機號碼，例如“852-22780281”
- 以手機短訊(SMS)接收查詢通知
  選擇：“啟用”、“不啟用”
- 以手機短訊(SMS)接收新訂單通知
  選擇：“啟用”、“不啟用”
- 接收手機短訊(SMS)的手機號碼
  請轉入包含地區碼的手機號碼，全球手機均適用，例如“852-22780281”，必需已購買“短訊額”才有效
- 客戶新參加通知
  若有選用，系統會自動發出一封電子郵件通知您
- 新增顧客心聲通知
  若有選用，系統會自動發出一封電子郵件通知您
- 商品存貨量不足通知
  若有選用，系統會自動發出一封電子郵件通知您
- 通知電郵的語言
  選擇：“中文”、“英文”
數位憑証資料：
- 網站聯絡人名稱
- 聯絡電郵地址
- SSL憑証域名
- SSL憑証發行機構
- CSR
- Private key
- CA Certificate
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Business Summary
Business Summary

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“業務日誌報告”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“業務日誌報告”
每項“業務日誌報告”包含的資料：
- 獨立訪問量
  選擇週期內的獨立IP 地址訪問量
- 頁面瀏覽數
  選擇週期內的所有頁面被瀏覽總數，包括重復的點擊
- 產品瀏覽數
  選擇週期內的所有產品被瀏覽總數，包括重復的點擊
- 顧客訂購量
  選擇週期內，總共多少位顧客曾訂購
- 產品訂購數
  選擇週期內，總共被訂購的產品數量
- 訂單綜數
  選擇週期內的訂單總綜數
- 訂單總金額
  選擇週期內的訂單總金額
“業務日誌報告”的報表週期：
- 每天數據
  透過選擇“年度”和“月份”，列出週期內的每天明細
- 每月數據
  透過選擇“年度”，列出週期內的每月明細
- 每年數據
  列出週期內的每年明細
針對“業務日誌報告”的動作：
- 報表週期
  選擇合適的週期範圍
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Member Setting
Member Setting

在我們的系統裏，會員的定義跟顧客相同，所有曾到達您的商店並完成登記的人仕，他／她們便是您的會員，而會員資料亦是您業務資產之一，請善用會員資料。

這份指南將介紹在系統裏針對會員的各項設定。

“會員設定”包含的資料：
- 新會員的預設群組
  若您有設立不同的“客戶群組”，則需選擇一個預設的新登記會員群組
- 新增客戶批核選擇
  若您的網上業務屬B2B型式，可指定所有新登記的會員是否需由管理員批核資格
- 非認可批核會員不能觀看售價
  若您的網上業務屬B2B型式，可指定未被批核的會員能否觀看產品售價
- 非會員使用告知好友產品資訊
  是否讓未登記的人仕使用“告知好友”功能
- 瀏覽自動登入
  啟用這個功能後，會員可無需每次到達您的商店均要進行登入程序，系統會利用cookies進行會員身份辦認
- 性別輸入欄
  是否讓會員登記時輸入“性別”
- 生日輸入欄
  是否讓會員登記時輸入“出生日期”
- 公司名稱輸入欄
  是否讓會員登記時輸入“公司名稱”
- 第二行地址欄位
  是否讓會員登記時輸入“第二行地址”
- 地區輸入欄
  是否讓會員登記時輸入“地區”
- 會員私人地址簿
  每個會員擁有的“私人地址簿”
注意事項：
- 一般情況下，除“初始設定”外，日後不宜修改針對會員的設定，否則影響不同時期登記會員的資料出現差別，亦容易破壞會員在資料庫的記錄。
- 如您的網上業務屬“零售”性質，則應設定會員登記“無需批核”和“能夠觀看產品售價”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Error Log Viewer
Error Log Viewer

“錯誤記錄檢視器”是記錄“線上商店”及“管理員控制台”是一種除錯工具，由於整個系統由多組不同的程序語言組成，配合資料庫的存取，在變化多端的運作下難免會出現錯誤，雖然錯誤的發生比率很微，但若在出現問題時總是要盡快找出錯誤之處。

如果發現系統運作出現問題而毫無頭緖時，應立即使用“錯誤記錄檢視器”的訊息，以便能按部就班地找出可疑的地方。

進入“錯誤記錄檢視器”：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“錯誤記錄檢視器”
“錯誤記錄檢視器”包含的資料：
- 一般錯誤記錄
  所有在程序語言出現的錯誤，例如由“跳脫字元(escapes)”、“函數”等引致的問題
- 資料庫錯誤記錄
  所有從資料庫引致的錯誤，例如“資料表損毀”、“格式錯誤”、“存取錯誤”等
注意事項：
- 檢視器列出的訊息汲及高階語言，一般用戶較難理解，只適合由專業而具經驗者處理。
- “錯誤記錄檢視器”只提供予“獨立套裝軟件”及“開發版軟件”，一般租用型式並未包含此功能。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Categories
Categories

產品的目錄結構對整個商店來說是非常重要的，一套良好的目錄結構對顧客可帶來更流暢的瀏覽，對日常管理亦會更有效率。

Ec2Biz的「網上商店系統」支援無限層級的目錄，目錄間亦可隨時移至不同位置。

目錄的結構主要由“最上層”向下發展，每個目錄可以建立不同的副目錄，直至最終的產品儲存位置。

雖然我們的目錄系統可以無限層級分支，但是建議最多使用三層，這將會令管理上較為簡單，亦令頁面更美觀簡潔。

每個目錄包含的資料：
- 目錄“中英文”名稱
  最多125個字元，請盡量簡短（必需輸入）
- 目錄圖片
  JPG、GIF、PNG或SWF格式（按需要使用）
- 目錄狀態
  選擇：“開啟”或“隱藏”（其中一種）
- 目錄型式
  選擇：“普通目錄”或“專屬客戶目錄”（其中一種）
- 目錄說明
  選擇：自訂編排的文字、圖片等簡介（按需要使用）
- 目錄排序
  選擇：顯示的先後次序（按需要使用）
新增產品目錄：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“分類目錄/商品”總管
3. 點擊右上方的“新增分類”按鈕
4. 輸入相關資料
5. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
更改目錄狀態：
1. 目錄狀態
  點擊狀態列的“綠色”或“紅色”按鈕
2. 目錄型式
  點擊狀態列的“專屬客戶目錄”或“普通目錄”按鈕
3. 目錄排序
  點擊狀態列的“上箭頭”或“下箭頭”
針對目錄的動作：
- 新增分類
  新增一個最上層的目錄或副目錄
- 編輯
  修改已經建立的目錄資料，例如更改名稱、轉換圖片
- 刪除
  將該目錄連同所屬的副目錄及產品一併刪除
- 移動
  將該目錄連同所屬的副目錄及產品移往其他位置
- 資訊
  顯示該目錄的資訊，包括內含的副目錄及產品數量、目錄狀態及型式、新增及修改日期、該目錄的適用位置超連結
- 進入
  進入該目錄的內部
注意事項：
- 不應將產品直接置於“最上層”
- 同一目錄的同一層級，不應同時存有“副目錄”及“產品”
- 如將目錄狀態設為“隱藏”，商店則不會顯示該目錄及所含的產品，但管理員仍可進行編輯
- 如將目錄狀態設為“專屬客戶目錄”，則只顯示給已登入的指定客戶，一般人仕將不能瀏覽
- 被刪除的目錄及所含產品不影響已產生的訂購單
*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
「.tel」域名時代來臨，勢成全球電話簿

「.tel」域名時代來臨，勢成全球電話簿

所有個人或企業，於2009年2月3日起可以註冊「.tel」域名，作為對外溝通的渠道。這新域名特別針對流動上網，據報道，美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

「.tel」域名的特點是讓企業將所有聯繫方法，如電話、傳真、電郵等放在「.tel」，讓網民更方便與企業聯絡，甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息（Instant Messaging）工具、博客平台甚至語音電話（VoIP）服務等低成本通信渠道來降低其成本，從而做到既省錢又能加強客戶服務。

「.tel」域名不同其他網域名稱的部分，在於不需有自己的IP，就能直接有完整網頁的呈現，並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存，並同時被大眾所查閱，在透過其他常用軟體的支援下，點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

Telnic表示，他們會以「先到先得」的方式處理申請，預計一些極具吸引力的域名將很快會被搶購一空。

全球網民在香港時間2009年2月3日23時起，就可到Telnic的網站 http://telnic.org 登記，每個.tel域名售300美元，為期3年，之後每年20美元。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft recommends against usage of SHA-1
Microsoft recommends against usage of SHA-1

Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

Cookie
Cookie

The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

Purpose
HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

Browser Setting
Described in " How to Enable Cookie " section.

Cookie Expiration
Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

Identification
If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
FrontPage
FrontPage

Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
JPG (File Interchange Format)
JPG (File Interchange Format)

JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail
E-Mail

Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Download
Download

download is to receive data from a remote system, such as a HTTP, FTP server, or other similar systems. A download is any file that is offered for downloading or that has been downloaded.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

MySQL - How do I export or backup a MySQL Database
MySQL - How do I export or backup a MySQL Database

You can easily create a database dump (export/backup) of a databases used by phpMyAdmin.

This tutorial will outline the steps required to export or backup your MySQL databases.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to use CuteFTP to upload your website
How to use CuteFTP to upload your website

CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 10 Control Panel User’s Guide
Plesk 10 Control Panel User’s Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 10: hosting services customers, resellers and server administrators.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to Enable / Disable register_globals for website
PHP - How to Enable / Disable register_globals for website

You can Enable / Disable register_globals for php in your account by setting this directive in .htaccess in httpdocs folder:

php_flag register_globals On

or

php_flag register_globals Off

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 11 Reseller’s Guide
Plesk 11 Reseller’s Guide

With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

GeekLog
GeekLog

GeekLog was originally developed for the Security Geeks web site and was originally authored by Jason Whittenburg. In early 2001, Jason decided it was time to devote his time to other things and the project has since been maintained by Tony Bibbs who uses Geeklog to run Iowa Outdoors. Geeklog is bona fide open-source software and has been released under the GNU GPL for use by others. Configuring GeekLog is meant to be an easy process though it will require you to have access to several components of your system.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPSurveyor
PHPSurveyor

PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
MAMBO
MAMBO

Mambo Open Source is the finest open source Web Content Management System available today. Mambo Open Source makes communicating via the Web easy.

Have you always wanted to have your own site but never understood how? Well Mambo Open Source is just the ticket!

With Mambo Open Source there is no need for HTML, XML or DHTML skills, just enter your content, add a picture and then through the easy to use administrator web-interface ...click Publish!

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
UEBIMIAU
UEBIMIAU

UebiMiau is a web-based e-mail client written in PHP It is a free software distributed under GPL terms, see www.gnu.org for more informations. You can use or redistribute this software, but need preserve the credits of author.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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New Article

Setup fetch email using Netvigator

Setup fetch email using Outlook mail / Hotmail

Setup fetch email using Google Gmail

Setup fetch email using Yahoo! Mail

Microsoft recommends against usage of SHA-1

Payment Method

Bank Deposit / ATM
Mailing Cheque
Credit Card

Email Tutorial

Setup fetch email using Yahoo! Mail

How to setup your email account on Android Mobile Device

Are you able to receive emails but not send?

Windows Mail Setup Tutorial

How to configure Outlook Express With POP Before SMTP Relay

E-Store

Contact Information

Business Summary

Member Setting

Error Log Viewer

Categories

Industry News

Pre-Beta Release of Windows 7

微軟證實Hotmail個人資料遭竊取

Parallels Plesk Sitebuilder 4.2

「.tel」域名時代來臨，勢成全球電話簿

Microsoft recommends against usage of SHA-1

Glossary

Cookie

FrontPage

JPG (File Interchange Format)

E-Mail

Download

Pre-Sale Services

Newsletter / E-mail Help

Privacy Policy for your account

How to renew your Domain / Hosting Plan / other services?

How to apply special price for international domain

Specific refund conditions based on method of payment

Linux Web Hosting

MySQL - How do I export or backup a MySQL Database

How to use CuteFTP to upload your website

Plesk 10 Control Panel User’s Guide

PHP - How to Enable / Disable register_globals for website

Plesk 11 Reseller’s Guide

General Information

GeekLog

PHPSurveyor

MAMBO

PostNuke

UEBIMIAU

Domain Names Knowledge

Required Documents of Hong Kong Domain Name

Who can register a .US domain name?

How to point my existing domain name to "Focus Network Company" server?

How do I change DNS records if my domain is registered with Directnic?

How do I change DNS records if my HK domain is registered with HKDNR?