BlaB! Lite

Features: high performance, extremely low bandwidth required; supports 99.8% of the available browsers; no additional plugins / server modules required; bad words removal; custom timezone settings; sound notification on new messages; utf-8 based multilanguage support.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Pivot

Pivot is a web-based tool to help you maintain dynamic sites, like weblogs or online journals.

Pivot is released under the GPL so it is completely free to use.

It is written in PHP, and does not require additional libraries or databases to function.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

EasyMoblog

It's easy to create customizable and easy-to-use weblogs with text, links and images ... and is just as easy to keep it updated: just send your blog an e-mail!

*** The above information is for reference only, Please seek independent technical advice if found necessary.

CRE Loaded

Create your storefront catalog and upload product images, text, and graphics to your storefront.

Manage orders and inventory with the shopping cart. Process credit card payments through PayPal or Authorize.net, set up special pricing, and determine shipping costs.

And so much more -- and all from anywhere you can access the Internet. CRE Loaded also offers hundreds of different templates to customize the look of your online store, so you can offer your customers a unique, easily identifiable, and fully branded shopping experience.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How To protection Hotlinking and Bandwidth Theft

If you find your site is running very slowly, there are measures you can take to bandwidth protect.

You can stop others from hotlinking your website files by placing a file called .htaccess in your Apache site root (main) directory. The period before the name means the file is hidden, so you may want to edit your file as htaccess.txt, upload it to your server, then rename the txt file to .htaccess in your directory.

Example: Your website URL is www.domainname.com. To stop hotlinking of your images from other sites and display a replacement image called nohotlink.jpe placed in your images directory, place this code in your .htaccess file:

RewriteEngine On
RewriteCond %{HTTP_REFERER} !^http://(.+.)?domainname.com/ [NC]
RewriteCond %{HTTP_REFERER} !^$
RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

The first line of the above code begins the rewrite. The second line matches any requests from your own domainname.com URL. The [NC] code means "No Case", meaning match the url regardless of being in upper or lower case letters. The third line means allow empty referrals. The last line matches any files ending with the extension jpeg, jpg, gif, bmp, or png. This is then replaced by the nohotlink.jpe file in your images directory. This JPEG image is using the extension jpe instead of jpg to prevent blocking your own replacement image.

To stop hotlinking from specific outside domains only, such as myspace.com, blogspot.com and livejournal.com, but allow any other web site to hotlink images:

RewriteEngine On
RewriteCond %{HTTP_REFERER} ^http://(.+.)?myspace.com/ [NC,OR]
RewriteCond %{HTTP_REFERER} ^http://(.+.)?blogspot.com/ [NC,OR]
RewriteCond %{HTTP_REFERER} ^http://(.+.)?livejournal.com/ [NC]
RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

You can add as many different domains as needed. Each RewriteCond line should end with the [NC,OR] code. NC means to ignore upper and lower case. OR means "Or Next", as in, match this domain or the next line that follows. The last domain listed omits the OR code since you want to stop matching domains after the last RewriteCond line.

You can display a 403 Forbidden error code instead of an image. Replace the last line of the previous examples with this line:

RewriteRule .*.(jpe?g|gif|bmp|png)$ - [F]

As with any htaccess rewrites, you may block some legitimate traffic (such as users behind proxies or firewalls) using these techniques.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

• E-Store
• Linux Web Hosting
  
• Website Design & Development

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:


Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail

• Open the e-mail.


• Click "SAVE ADDRESS" at the top of the message header.


• Click "OK" on the next screen.

Yahoo

• Open the e-mail.


• Click "ADD TO ADDRESS BOOK" next to the FROM address.


• Click "ADD TO ADDRESS BOOK" again.

Outlook Express

• Open the e-mail.


• Right-click on the FROM name.


• Click ADD TO ADDRESS BOOK in the menu.


• Click OK on the Properties pop-up.

Netvigator.com (NETMail)

• Click "ADD ADDRESS" on the screen of book address.


• Input a new address to field:


• Click "SAVE" on the bottom.

i-cable.com

• Click "ADD ADDRESS" on the screen of book address.


• Input a new address to field:


• Click "SAVE".

You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com


2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
   ns1.powersx.com
   ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer

• The domain name to be transferred is not in 'Locked' Status.
• The customer has access to the administrative contact email for the domain.
• The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
• There are more than 15 days till the domain name expiration date.
• The domain name was registered for the first time more than 60 day ago.
• The domain name has one of the following extensions: .com .net .org .us .biz .info .name.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:

• ns1.powersx.com
• ns2.powersx.com

In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

• Copy of a valid China Business Registration Certificate, and
• Copy of applicant's China Citizen Identity Card, and
• Copy of a valid ICP license

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:

• A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
• Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
• An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:

• Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.


• Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.


• Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.


• Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

「.tel」域名時代來臨，勢成全球電話簿

所有個人或企業，於2009年2月3日起可以註冊「.tel」域名，作為對外溝通的渠道。這新域名特別針對流動上網，據報道，美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

「.tel」域名的特點是讓企業將所有聯繫方法，如電話、傳真、電郵等放在「.tel」，讓網民更方便與企業聯絡，甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息（Instant Messaging）工具、博客平台甚至語音電話（VoIP）服務等低成本通信渠道來降低其成本，從而做到既省錢又能加強客戶服務。

「.tel」域名不同其他網域名稱的部分，在於不需有自己的IP，就能直接有完整網頁的呈現，並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存，並同時被大眾所查閱，在透過其他常用軟體的支援下，點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

Telnic表示，他們會以「先到先得」的方式處理申請，預計一些極具吸引力的域名將很快會被搶購一空。

全球網民在香港時間2009年2月3日23時起，就可到Telnic的網站 http://telnic.org 登記，每個.tel域名售300美元，為期3年，之後每年20美元。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Microsoft recommends against usage of SHA-1

Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Font

In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

TIFF (Tagged Image File Format)

Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Greylisting

Greylisting
Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Internet Protocol

Internet Protocol (IP) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP)—in simpler terms, a computer address. Any participating network device—including routers, computers, time-servers, printers, Internet fax machines, and some telephones—can have their own unique address.

An IP address can also be thought of as the equivalent of a street address or a phone number (compare: VoIP (voice over (the) internet protocol)) for a computer or other network device on the Internet. Just as each street address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a specific computer or other network device on a network.

IP addresses can appear to be shared by multiple client devices either because they are part of a shared hosting web server environment or because a proxy server (e.g., an ISP or anonymizer service) acts as an intermediary agent on behalf of its customers, in which case the real originating IP addresses might be hidden from the server receiving a request. The analogy to telephone systems would be the use of predial numbers (proxy) and extensions (shared).

IP addresses are managed and created by the Internet Assigned Numbers Authority (IANA). The IANA generally allocates super-blocks to Regional Internet Registries, who in turn allocate smaller blocks to Internet service providers and enterprises.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Internet

For the more general networking concept, see computer network, computer networking, and internetworking.

Visualization of the various routes through a portion of the Internet. Internet Portal
The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

PHP - How to PHP - How to switch off safe_mode for website

To switch off safe mode in Plesk on your hosting account:

1. Logging In to Plesk control panel.
2. Navigate to the domain in Desktop.
3. Click on the Setup icon.
4. Scroll down the page to Services section
5. Make sure PHP is checked but Safe mode on is UNCHECKED
6. Click the button labled OK

Done! The website will now be running PHP with safe mode off.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to Create a ASP page

A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

The following is an example of a ASP script block:
<% my $class %>
<% my $vars = $Request->ServerVariables() %>
<% for (sort keys %{$vars}) { %>
<% next unless /^HTTP_|^REQUEST_/ %>
<% $class = ($class ne 'normal')? 'normal': 'alt' %>

<%=$_%>
<%=$vars->{$_}%>

<% } %>

*** The above information is for reference only, Please seek independent technical advice if found necessary.

PHP - How to parse PHP within HTML files

Create a new .htaccess file or edit an existing one with the following line:

AddType application/x-httpd-php .html .htm

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Plesk 11 Administrator’s Guide

With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

This guide is intended for server administrators who are going to manage Parallels Panel 11 and Customer and Business Manager. This document also includes instructions about offering Web Presence Builder in the Try and Buy (or trial) mode.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

PHP - How to define magic_quotes_gpc

You can Enable / Disable magic_quotes_gpc for php in your account by setting this directive in .htaccess in httpdocs folder:

php_flag magic_quotes_gpc On

or

php_flag magic_quotes_gpc Off

The magic_quotes_gpc is a function which automatically escape $_GET, $_POST and $_COOKIE variables. This cause a lot of (poorly written) PHP scripts out there which blindly rely on magic_quotes_gpc, to be wide open to various SQL/XSS-injections.

If you run a website that relies on magic_quotes_gpc for escaping user input, we strongly recommend that you disable access to such scripts until a version fixing this bug is released.

By default magic_quotes_gpc was turned off.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 300 emails per domain and 700 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules

1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.


2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.


3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.


4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Setup fetch email using Netvigator

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

• Log into your Netvigator account. https://www.netvigator.com/chi/email.php
• Click Preferences and locate the Accounts section.
• Click Add External Account.
• Enter the full email address in the Email address field.
• Select POP3 in the Account type field.
• Enter the full email address in the Username of Account field.
• Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
• In the Password field, enter the password for the email address you provided.
• No need to enable Advanced Settings.
• Click Save.

Attention

• As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
• Email Forwarding or Fetch Mail may disclose your secrets.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Setup fetch email using Outlook mail / Hotmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://windows.microsoft.com/en-us/outlook/pop-email

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Windows Mail Setup Tutorial

Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:

• A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
• An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Database Backup

對於“電子商務”系統的持續運作，均依賴可靠而穩定的“資料庫”記錄所有的資料，而每當頁面的取存、顧客的各種動作、以及管理員的日常維護，都會改動“資料庫”中相關的資料表。

由於“資料庫”的內容隨著各種的“讀”、“寫”、“比較”、“搜查”，都會不停地改變，所以備份的工作將顯得十分重要。

我們的系統已經內置每天備份“資料庫”的功能，管理員一般無需刻意處理，但是備份點只會在每日指定時間，由系統自動執行，所以只會備份執行當時之前的資料，而未到下次的備份之間將存在一些不可預知的風險。

所以我們建議管理員每次進行商店的維護或較大規模的增減資料工作前，以手動方式進行備份及下載備份檔，可確保維護出錯時前得到修復的機會。

“資料庫”的備份，只針對文字及數值的資料，任何檔案、圖片、以及客戶上載的檔案將不會在此得到備份。

其他如系統檔案等，備份的工作將由伺服器在例行備份時處理，但這些備份檔我們不會提供給客戶下載保留服務。

進入“資料庫備分”管理：

1. 點擊主選單的“系統工具”


2. 點擊左選單的“資料庫備分”


3. 選用主螢幕的合適功能

針對“資料庫備份”：

1. 點擊主螢幕的“備份”按鈕


2. 選擇是否備份後下載檔案，如只儲存在伺服器端，將會佔據儲存空間


3. 如資料龐大，備份時間將會稍長，請耐心等候，備份未完成前切勿處理其他維護工作

針對“資料庫回存”：

1. 點擊主螢幕的“回存”按鈕


2. 上載在您電腦內的備份檔案


3. 或選擇伺服器端的備份檔案後，點擊“回復資料庫”


4. 如資料龐大，回存時間將會稍長，請耐心等候，回存未完成前切勿處理其他維護工作

針對伺服器端“備份檔案”的動作：

• 回復資料庫
  選擇合適的伺服器端檔案進行回復


• 刪除
  將伺服器端檔案刪除

注意事項：

• 在已知的問題中，龐大的資料庫可能無法順利進行“備份”或“回存”，若在必須的情況下，請通知我們為您處理


• 下載後的“備份檔”應保留完整狀態，不應修改或增減內容，否則無法進行回存

*** The above information is for reference only, Please seek independent technical advice if found necessary.

E-Mail Configuration

我們的“網上商店”系統，需要利用多個電郵地址進行各種跟顧客溝通的用途，亦需要透過電子郵件向您通知運營狀況。

一般情況下，我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址，若您需要增加額外的電郵地址，可透過這份指南介紹的步驟進行管理。

這份指南介紹的電子郵件設定，不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

“郵件賬號”包含以下資料：

• 登入賬號
  登入賬號必需是英文細寫和數字，其中可使用的符號是“.”、“-”、“_”，例如賬號是“abcd88”，則電郵地址便是“abcd88@yourdomain.com”


• 密碼
  密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含登入賬號，組合亦不能過份簡單


• 確認密碼
  再一次輸入密碼作確認

針對“郵件賬號”的動作：

• 刪除
  將“郵件賬號”及內裏的郵件徹底刪除

注意事項：

• 電子郵件屬私人擁有的，切勿向他人透露登入資料，而登入資料亦應妥善保管


• 基於保安理由，建議每六個月變更一次登入密碼


• 修改已建立的郵件賬號的設定及更改密碼，請利用“網路郵局”或“PLESK控制台”


• 我們不會向您索取郵件賬號的資料，並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱

*** The above information is for reference only, Please seek independent technical advice if found necessary.

E-Mail Templates

“電子郵件樣式”（包括SMS“傳送手機短訊”範本）能讓您預先編輯所有在“線上商店”網站的“電子郵件”範本，令您寄出的每一封郵件都具備專業風範，而且在管理上更有效率。

透過郵件範本，每封寄出的郵件內容都會被套用到相關的範本，而且透過預設標籤，一些重要的訊息均會直接在標籤中套用，令您節省以往需要撰寫全編郵件的時間。

郵件範本主要包含“上款”、“下款”、以及動態“標籤”所組成，並且以純文字型式儲存，避免收信者不能開啟帶HTML郵件的煩惱。

進入“電子郵件樣式”管理：

1. 點擊主選單的“系統工具”


2. 點擊左選單的“電子郵件樣式”


3. 點擊主螢幕合適的範本名稱

“電子郵件樣式”包含的資料：

• 郵件主題 - 郵件的主題範本


• 寄出型式 - 這範本的寄出型式


• 郵件內客 - 郵件的內客範本

“電子郵件樣式”的動態“標籤”：

• 通用“標籤”：
  
  • [[EMAIL:SITE_NAME]]網站主題
  
  
  • [[EMAIL:SITE_DESCRIPTION]]網站說明 / 簡介
  
  
  • [[EMAIL:SITE_KEYWORDS]]網站關鍵字
  
  
  • [[EMAIL:HOME_URL]]網站網址
  
  
  • [[EMAIL:COMPANY_NAME]]公司名稱
  
  
  • [[EMAIL:COMPANY_ADDRESS]]商店地址
  
  
  • [[EMAIL:COMPANY_TEL]]公司聯絡電話號碼
  
  
  • [[EMAIL:COMPANY_FAX]]公司傳真機號碼
  
  
  • [[EMAIL:COMPANY_SERVICE_TEL]]客戶服務電話號碼
  
  
  • [[EMAIL:STORE_OWNER]]商店負責人名稱
  
  
  • [[EMAIL:STORE_OWNER_EMAIL]]主要電子郵件
  
  
  • [[EMAIL:STORE_ENQUIRY_EMAIL]]客戶查詢郵件地址
  
  
  • [[EMAIL:STORE_ORDER_EMAIL]]新訂單通知電郵地址
  
  
  • [[EMAIL:CURRENT_DATE]]當前日期


• “客戶新參加”自動回覆：
  
  • [[EMAIL:PENDING_APPROVAL_CONTENT]]“客戶新參加”待批核自動回覆內容
  
  
  • [[EMAIL:CASH_POINTS_CONTENT]]新會員獲贈“現金積分”說明內容
  
  
  • [[EMAIL:GIFT_VOUCHER_CONTENT]]新會員獲贈“電子禮券”說明內容
  
  
  • [[EMAIL:DISCOUNT_COUPON_CONTENT]]新會員獲贈“優惠券”說明內容
  
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  
  
  • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址


• 新會員獲贈“電子禮券”說明：
  
  • [[EMAIL:GIFT_VOUCHER_AMOUNT]]電子禮券價值
  
  
  • [[EMAIL:GIFT_VOUCHER_CODE]]電子禮券啟用編號
  
  
  • [[EMAIL:GIFT_VOUCHER_REDEEM_URL]]電子禮券啟用超連結


• 新會員獲贈“優惠券”說明：
  
  • [[EMAIL:DISCOUNT_COUPON_RULE]]使用條款
  
  
  • [[EMAIL:DISCOUNT_COUPON_CODE]]禮券啟用編號


• 新會員獲贈“現金積分”說明：
  
  • [[EMAIL:CASH_POINTS_AMOUNT]]積分數量
  
  
  • [[EMAIL:CASH_POINTS_VALUE]]積分價值


• “客戶新參加”待批核自動回覆：
  
  • 沒有適用的標籤


• “客戶新參加”待批核通知：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  
  
  • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  
  
  • [[EMAIL:CURRENT_DATE]]當前日期


• “客戶新參加”通知：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  
  
  • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  
  
  • [[EMAIL:CURRENT_DATE]]當前日期


• “新訂單”自動回覆：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:ORDER_ID]]訂單編號
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • [[EMAIL:ORDER_CURRENCY]]訂單貨幣
  
  
  • [[EMAIL:ORDER_STATUS]]訂單狀態
  
  
  • [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結
  
  
  • [[EMAIL:ORDER_PRODUCTS]]訂購產品資料
  
  
  • [[EMAIL:ORDER_TOTAL]]訂單總計
  
  
  • [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料
  
  
  • [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料
  
  
  • [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式
  
  
  • [[EMAIL:ORDER_COMMENTS]]訂單備註內容


• “新訂單”通知：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:ORDER_ID]]訂單編號
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • [[EMAIL:ORDER_CURRENCY]]訂單貨幣
  
  
  • [[EMAIL:ORDER_STATUS]]訂單狀態
  
  
  • [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結
  
  
  • [[EMAIL:ORDER_PRODUCTS]]訂購產品資料
  
  
  • [[EMAIL:ORDER_TOTAL]]訂單總計
  
  
  • [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料
  
  
  • [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料
  
  
  • [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式
  
  
  • [[EMAIL:ORDER_COMMENTS]]訂單備註內容


• “新訂單”通知 (SMS)：
  
  • [[SMS:ORDER_ID]]訂單編號


• “線上查詢”聯絡自動回覆：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:ENQUIRY_DATE]]查詢日期
  
  
  • [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門
  
  
  • [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度
  
  
  • [[EMAIL:ENQUIRY_CODE]]查詢編碼
  
  
  • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  
  
  • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
  
  
  • [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢
  
  
  • [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單
  
  
  • [[EMAIL:SUPPORT_URL]]查詢網址


• “線上查詢”聯絡回應自動回覆：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:ENQUIRY_CODE]]查詢編碼
  
  
  • [[EMAIL:SUPPORT_URL]]查詢網址


• “線上查詢”聯絡回應自動回覆通知：
  
  • [[EMAIL:ENQUIRY_DATE]]查詢日期
  
  
  • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  
  
  • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容


• “線上查詢”聯絡通知：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:ENQUIRY_DATE]]查詢日期
  
  
  • [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門
  
  
  • [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度
  
  
  • [[EMAIL:ENQUIRY_CODE]]查詢編碼
  
  
  • [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  
  
  • [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
  
  
  • [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢
  
  
  • [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單
  
  
  • [[EMAIL:SUPPORT_URL]]查詢網址


• “線上查詢”聯絡通知 (SMS)：
  
  • [[SMS:ENQUIRY_SUBJECT]]查詢主題


• 會員“忘記密碼”自動回覆：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:NEW_PASSWORD]]新密碼


• 會員轉寄“電子禮券”：
  
  • [[EMAIL:RECIPIENT_NAME]]收件者稱呼
  
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:VOUCHER_VALUE]]禮券金額
  
  
  • [[EMAIL:VOUCHER_MESSAGE]]轉寄附加訊息
  
  
  • [[EMAIL:VOUCHER_URL]]禮券啟用網址
  
  
  • [[EMAIL:VOUCHER_CODE]]禮券啟用編號
  
  
  • [[EMAIL:VOUCHER_CURRENCY]]禮券貨幣


• “告知好友”產品資訊：
  
  • [[EMAIL:FRIEND_NAME]]收信者稱呼
  
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:PRODUCT_NAME]]產品名稱
  
  
  • [[EMAIL:PRODUCT_URL]]商品網址
  
  
  • [[EMAIL:MESSAGE]]附加訊息


• 新增“顧客心聲”通知：
  
  • [[EMAIL:PRODUCT]]產品名稱
  
  
  • [[EMAIL:CONTENT]]心聲內容
  
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  
  
  • [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  
  
  • [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  
  
  • [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  
  
  • [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  
  
  • [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  
  
  • [[EMAIL:CURRENT_DATE]]當前日期


• “商品存貨量不足”通知：
  
  • [[EMAIL:PRODUCT_NAME]]產品名稱
  
  
  • [[EMAIL:PRODUCT_MODEL]]產品型號
  
  
  • [[EMAIL:PRODUCT_QUANTITY]]產品數量
  
  
  • [[EMAIL:PRODUCT_URL]]商品網址


• 由管理員批核“新會員”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼


• 由管理員寄“優惠券”：
  
  • [[EMAIL:COUPON_NAME]]禮券主題
  
  
  • [[EMAIL:COUPON_CODE]]禮券啟用編號
  
  
  • [[EMAIL:COUPON_VALUE]]禮券金額
  
  
  • [[EMAIL:COUPON_DESCRIPTION]]禮券說明
  
  
  • [[EMAIL:COUPON_START_DATE]]禮券生效開始日期
  
  
  • [[EMAIL:COUPON_END_DATE]]禮券生效結束日期
  
  
  • [[EMAIL:COUPON_MINIMUM_ORDER]]禮券的最低購物額
  
  
  • [[EMAIL:COUPON_USES_PER_USER]]客戶可用禮券次數
  
  
  • [[EMAIL:COUPON_VALID_CATEGORIES]]禮券可用目錄範圍


• 由管理員寄確認“電子禮券”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:VOUCHER_VALUE]]禮券金額


• 由管理員寄“電子禮券”：
  
  • <<EMAIL:VOUCHER_VALUE>>禮券金額
  
  
  • <<EMAIL:VOUCHER_CODE>>禮券啟用編號
  
  
  • <<EMAIL:VOUCHER_URL>>禮券啟用網址


• 由管理員寄“電子郵件”：
  
  • 請使用“通用標籤”


• 由管理員增加“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • <<EMAIL:POINTS_VALID>>現金積分價值


• 由管理員調整“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • <<EMAIL:POINTS_VALID>>現金積分價值


• 由管理員取消“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • <<EMAIL:POINTS_VALID>>現金積分價值


• 由管理員確認批核“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • [[EMAIL:ORDER_NUMBER]]訂單編號
  
  
  • [[EMAIL:POINTS_AMOUNT]]積分價值
  
  
  • [[EMAIL:POINTS_VALID]]積分數量
  
  
  • [[EMAIL:POINTS_BALANCE]]積分結存


• 由管理員取消待批核“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • [[EMAIL:ORDER_NUMBER]]訂單編號
  
  
  • [[EMAIL:POINTS_AMOUNT]]積分價值
  
  
  • [[EMAIL:POINTS_VALID]]積分數量
  
  
  • [[EMAIL:POINTS_BALANCE]]積分結存


• 由管理員回複已確認“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • [[EMAIL:ORDER_NUMBER]]訂單編號
  
  
  • [[EMAIL:POINTS_AMOUNT]]積分價值
  
  
  • [[EMAIL:POINTS_VALID]]積分數量
  
  
  • [[EMAIL:POINTS_BALANCE]]積分結存


• 由管理員調整待批核“現金積分”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • [[EMAIL:ORDER_NUMBER]]訂單編號
  
  
  • [[EMAIL:POINTS_AMOUNT]]積分價值
  
  
  • [[EMAIL:POINTS_VALID]]積分數量
  
  
  • <<EMAIL:POINTS_ADJUST_AMOUNT>>調整後的積分數量
  
  
  • <<EMAIL:POINTS_ADJUST_VALID>>調整後的積分價值
  
  
  • <<EMAIL:POINTS_BALANCE>>調整後的積分結存


• 由管理員通知“訂單更新”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:ORDER_NUMBER]]訂單編號
  
  
  • [[EMAIL:ORDER_DATE]]訂單日期
  
  
  • <<EMAIL:ORDER_STATUS>>訂單狀態
  
  
  • <<EMAIL:ORDER_POINTS>>訂單積分數量
  
  
  • <<EMAIL:ORDER_DELIVERY_DATE>>產品寄出日期
  
  
  • <<EMAIL:ORDER_SHIPPING_DATE>>產品送貨日期
  
  
  • <<EMAIL:ORDER_SHIPPING_REFERENCE>>貨運參考編號
  
  
  • <<EMAIL:ORDER_COMMENTS>>訂單備註內容


• 由管理員傳送“手機短訊”：
  
  • 沒有適用的標籤


• 由管理員傳送訂單更新“手機短訊”：
  
  • [[SMS:ORDER_NUMBER]]訂單編號
  
  
  • <<SMS:ORDER_STATUS>>訂單狀態


• 由管理員回覆“線上查詢”：
  
  • [[EMAIL:USERNAME]]會員或顧客稱呼
  
  
  • [[EMAIL:SUPPORT_TITLE]]查詢主題
  
  
  • [[EMAIL:SUPPORT_DATE]]查詢日期
  
  
  • <<EMAIL:SUPPORT_DEPARTMENT>>查詢部門
  
  
  • [[EMAIL:SUPPORT_PRIORITY]]重要程度
  
  
  • [[EMAIL:SUPPORT_CODE]]查詢編碼
  
  
  • [[EMAIL:SUPPORT_RELEVANT_ORDER]]相關訂單
  
  
  • <<EMAIL:SUPPORT_CURRENTLY_STATUS>>現在狀態
  
  
  • <<EMAIL:SUPPORT_RESPONSE_MESSAGE>>回覆內容
  
  
  • <<EMAIL:SUPPORT_PRODUCTS_RESPONSE_MESSAGE>>回覆產品內容
  
  
  • <<EMAIL:SUPPORT_STAFF>>回應職員

注意事項：

• 建議直接使用系統預設的“郵件範本”，可避免無法預期的錯誤


• “標籤”的語言定根據顧客當時使用的語言或管理員的設置而定


• 經修改的“郵件範本”屬即時生效，但不會影響先前已寄出之郵件


• 由系統寄出的郵件或SMS手機短訊，均屬純文字格式，所以無論郵件主題、郵件內容、郵件範本都絕不能附帶“HTML”及“附件”


• “通用標籤”適用於所有郵件範本，但個別標籤只適用於指定的範本


• “標籤”的首尾必需為雙方括號，文字必需為英文大寫，而且沒有包含空格，切勿改動標籤格式


• 上述所有“標籤”只適用於“電子郵件”或SMS“傳送手機短訊”，不應在網頁模版裡使用


• 郵件範本的使用例子：*** 這郵件是由系統發出的，請不需回覆！ ***
  
  你已經收到一位會員的線上新訂單，要檢視內容或處理訂單，請登入系統管理的 『訂單處理/客戶管理』 -> 『購物訂單』。
  
  以下是詳細訂購單內容：
  
  訂購者資料：
  ---------------------------------------------------------
  訂購人姓名： [[EMAIL:USERNAME]]
  聯絡電話： [[EMAIL:USER_TEL]]
  手提電話： [[EMAIL:USER_MOBILE]]
  傳真號碼： [[EMAIL:USER_USER_FAX]]
  電子郵件： [[EMAIL:USER_EMAIL]]
  公司名稱： [[EMAIL:USER_COMPANY]]
  ---------------------------------------------------------
  
  訂購單資料：
  ---------------------------------------------------------
  訂購單編號： [[EMAIL:ORDER_ID]]
  訂購日期： [[EMAIL:ORDER_DATE]]
  訂購貨幣： [[EMAIL:ORDER_CURRENCY]]
  訂購狀態： [[EMAIL:ORDER_STATUS]]
  線上訂購單收據： [[EMAIL:ORDER_RECEIPT_URL]] （會員專用）
  ---------------------------------------------------------
  
  訂購的產品：
  ---------------------------------------------------------
  [[EMAIL:ORDER_PRODUCTS]]
  ---------------------------------------------------------
  [[EMAIL:ORDER_TOTAL]]
  ---------------------------------------------------------
  
  貨運地址 （只適用於選擇送貨服務）：
  ---------------------------------------------------------
  [[EMAIL:ORDER_DELIVERY_ADDRESS]]
  ---------------------------------------------------------
  
  帳單地址：
  ---------------------------------------------------------
  [[EMAIL:ORDER_BILLING_ADDRESS]]
  ---------------------------------------------------------
  
  付款方式︰
  ---------------------------------------------------------
  [[EMAIL:ORDER_PAYMENT_METHOD]]
  ---------------------------------------------------------
  
  意見及備註：
  ---------------------------------------------------------
  [[EMAIL:ORDER_COMMENTS]]
  ---------------------------------------------------------
  
  
  由於您的線上商店設定了『新訂單通知』，關於這訊息可在你的管理系統內查詢。
  


• 寄出後的郵件例子：*** 這郵件是由系統發出的，請不需回覆！ ***
  
  你已經收到一位會員的線上新訂單，要檢視內容或處理訂單，請登入系統管理的 『訂單處理/客戶管理』 -> 『購物訂單』。
  
  以下是詳細訂購單內容：
  
  訂購者資料：
  ---------------------------------------------------------
  訂購人姓名： 陳志康
  聯絡電話： 22780280
  手提電話： 91234123
  傳真號碼： 22780281
  電子郵件： louis.chan@ec2biz.com
  公司名稱： Focus Network Company
  ---------------------------------------------------------
  
  訂購單資料：
  ---------------------------------------------------------
  訂購單編號： 0701-123456
  訂購日期： 2007年3月10日
  訂購貨幣： HKD
  訂購狀態： 等待處理
  線上訂購單收據： invoice.html?id=9 （會員專用）
  ---------------------------------------------------------
  
  訂購的產品：
  ---------------------------------------------------------
  1 x PS3 (BLACK) FULL SET 20GB HDD HKD$80,800
  ---------------------------------------------------------
  總計:HKD$80,800
  ---------------------------------------------------------
  
  貨運地址 （只適用於選擇送貨服務）：
  ---------------------------------------------------------
  Houang Stephane
  9 rue reaumur
  Paris, 123456
  France
  ---------------------------------------------------------
  
  帳單地址：
  ---------------------------------------------------------
  Houang Stephane
  9 rue reaumur
  Paris, 123456
  France
  ---------------------------------------------------------
  
  付款方式︰
  ---------------------------------------------------------
  PayPal
  ---------------------------------------------------------
  
  意見及備註：
  ---------------------------------------------------------
  
  ---------------------------------------------------------
  
  
  由於您的線上商店設定了『新訂單通知』，關於這訊息可在你的管理系統內查詢。

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Hot Products Rank

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“熱門商品排名”：

1. 點擊主選單的“報表及統計”


2. 點擊左選單的“熱門商品排名”

每項“熱門商品排名”包含的資料：

• 圖片


• 商品


• 售價


• 型號


• 瀏覽次數


• 銷售數量

“熱門商品排名”的排列方式：

• 按銷售件數
  以銷售的總數由高至低排序


• 按瀏覽次數
  以瀏覽的總數由高至低排序

針對“熱門商品排名”的動作：

• 排列方式
  選擇合適的排列方式


• 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式


• 列印
  將當前資料透過印表機列印

注意事項：

• 請定期檢視所有報表及統計數據，方能掌握業務進展及變化


• 所有報表數據屬您的商業機密，切勿隨意向第三者披露


• 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致


• 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別


• 報表數據只供參考

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Quick Update Products

使用“快捷產品更新”您能一次過針對某一目錄、某一品牌、或所有產品進行簡易更新，而且每次最多可同時處理一百項產品。

“快捷產品更新”能處理的資料包括：型號、銷售狀態、特色產品狀態、重量、存貨量、品牌、以及普通售價等一般經常改動的資料，以單頁修改方式，令您的管理變得輕鬆。

其他不常修改的資料，例如產品中英文名稱、說明簡介等，仍需要透過“產品管理”逐一進行。

進入“快捷產品更新”管理：

1. 點擊主選單的“分類目錄/產品管理”


2. 點擊左選單的“快捷產品更新”

每項“快捷產品更新”包含的資料：

• 型號
  產品的型號，最多125個字元（按需要使用）


• 銷售狀態
  點擊狀態列的“綠色”或“紅色”按鈕


• 特色產品狀態
  點擊狀態列的“特色產品”按鈕


• 重量
  計算運費的基礎（按需要使用）


• 存貨量
  可供銷售的數量，根據系統設定可選擇售出自動扣減，系統亦以數量在店面顯示各種“有存貨”、“限量發售”、“已售清”提示（必需輸入）


• 品牌
  如有預先設定“品牌或廠商”，則產品可歸類在品牌內（按需要使用）


• 售價
  供普通顧客的售價，沒有“一般售價”顧客則只可提出查詢（按需要使用）

針對“快捷產品更新”的動作：

• 展示數目
  選擇單頁最多例出的產品數量


• 選擇目錄
  選擇“最上層”的所有產品，或指定目錄的產品


• 選擇品牌
  選擇所有產品，或指定品牌的產品


• 更新
  完成後按“儲存”或“更新”，或按“返回”放棄並返回列表

*** The above information is for reference only, Please seek independent technical advice if found necessary.