Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Pre-Sale Services

Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

ns1.powersx.com
ns2.powersx.com

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

MySQL - How do I import a MySQL Database
MySQL - How do I import a MySQL Database

You have a backup of my database that you need to import/transfer to new account.

Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.
1. Once you have your .sql file you will need to log into your account.
2. In the Plesk control panel you will find an Icon labeled Databases.
  ** If you have not created the database you will need create first. **
3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
5. This will create some tabs at the top of the screen, click on Import.
6. After clicking on Import you will see a file upload option.
7. Click Browse on the file upload option and find your .sql file.
8. After you have selected the file click GO and it will import your database.
9. Please be patient, the process may take a few minutes.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Using FTP with Internet Explorer (IE)
Using FTP with Internet Explorer (IE)

Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

If your FTP requires a username and password, you will obviously need these before you begin.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Usefull Server Path Information
Usefull Server Path Information

Here are the applications paths. If you do not see what you are looking for, please contact us.
- Sendmail:
  /usr/sbin/sendmail
- Perl:
  /usr/bin/perl
- PHP:
  /usr/bin/php
- cURL:
  /usr/bin/curl
- Pear:
  /usr/bin/pear
- GET:
  /usr/bin/GET
- Python:
  /usr/bin/python
- FFmpeg:
  /usr/bin/ffmpeg
- ImageMagick:
  /usr/bin/
- Convert Path for ImageMagick:
  /usr/bin/convert
- Web Page Path:
  /var/www/vhosts/domainname/httpdocs
- Root Path:
  /var/www/vhosts/domainname/
- CGI-BIN Path:
  /var/www/vhosts/domainname/cgi-bin/
- Subdomains Path:
  /var/www/vhosts/domainname/subdomains/subdomain
  Example: http://subdomain.ec2biz.com
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 9 Quick Start Guide
Plesk 9 Quick Start Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 9 Reseller's Guide
Plesk 9 Reseller's Guide

Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

HTML True Color Chart

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*** The above information is for reference only, Please seek independent technical advice if found necessary.

Money Back Guarantee Policy
Money Back Guarantee Policy

The following list of terms and conditions apply to the Money Back Guarantee Program:
- First 14 Day Money Back Guarantee. Focus Network Company provided money-back guarantee to client during the first 14 calendar days of the Initial term.
- Accounts cancelled or terminated for violation of the Acceptable Usage Policy will not qualify for the money back guarantee.Example: If a Service is cancelled due to a spamming violation it will not qualify.
- Service renewed or changed service is not qualify.
- The special "Account Cancellation Form" must be used during cancellation.
- The Account Cancellation Form can be found at Cancellation Request.
- HKD$100 Administrative charge will be charged and not refundable.
- Value Added Service are non refundable.
- Domain Registration Fee are non refundable.
- If you had received a discount on any service on signup then in case of cancellation of a related service within first 14 days will void that discount and you will be charged full fees according to the normal price of that service at the time of signup.
- Refunds issued by cheque or via PayPal may take up to 30 business days.
- Focus Network Company not transfer funds from one account to another for any reason.
- The 14 money back guarantee is for website hosting services only.
Modification
We may modify these terms by updating this posting. By using this website you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.

You agree that in the event any portion of these website terms of use are found to be unenforceable, the remainder of these website Terms and Conditions shall remain in full force and effect.

The decision of Focus Network Company shall be final.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PostNuke
PostNuke

PostNuke is software that creates an impressive, dynamic web site and provides the webmaster with a site they can administer with a minimal amount of HTML knowledge through a web browser.

But, PostNuke's functionality can be increased by installing modules, blocks and themes. For example, you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes. All of this can be done with just a few clicks in the administration panel saving you hours of time, both in the initial creation of the website and in its day to day maintenance.

PostNuke can do anything from traditional blog websites, to a community members' only website with hundreds of users. PostNuke can scale to thousands of uses but is just as easy to create a small website for friends and family.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
TellMe
TellMe

Get all the lowdown details on that address.
Occasionally I run across a piece of spam that I want to find the origin of, or I am just curious about what a server is all about.

This is a web interface that brings my many stops together in one.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkPoint
LinkPoint

LinkPoint API is comprehensive payment processing software for the merchant who requires a more sophisticated payment solution.

LinkPoint API gives merchants complete control over how their payments are processed, and allows them to build transaction processing applications that can process payments from a Web site or from multiple Point of Sale terminals. Ideal for either e-commerce or large-scale retail situations, LinkPoint API uses Secure Sockets Layer (SSL) technology to encrypt and pass confidential transaction and order information directly to the LinkPoint Secure Payment Gateway.

LinkPoint API includes modules that calculate tax and shipping. In addition, LinkPoint API provides sales, returns, real-time authorizations, purchasing cards and real-time reports. You have your choice of several different web development languages for employing the API. The languages supported are: C++, C#, PHP, Macromedia® ColdFusion®, .NET.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Are you able to send emails but not receive?
Are you able to send emails but not receive?

Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft Outlook Setup Tutorial
Microsoft Outlook Setup Tutorial

In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook, which is part of Microsoft Office.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Outlook mail / Hotmail
Setup fetch email using Outlook mail / Hotmail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://windows.microsoft.com/en-us/outlook/pop-email

*** The above information is for reference only, Please seek independent technical advice if found necessary.

POP3, IMAP4 and SMTP settings information

Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

Type	Name	Information	Port
Username	Login Name	user@yourdomain.com (example)	--
Password	Password	X0CeFt6EMGfOMm5Q (example)	--
POP3	Incoming Server	mail.yourdomain.com (example)	110
POP3S (SSL/TLS)	Incoming Secure Server	mail.yourdomain.com (example)	995
IMAP4	Incoming Server	mail.yourdomain.com (example)	143
IMAP4S (SSL/TLS)	Incoming Secure Server	mail.yourdomain.com (example)	993
SMTP	Outgoing Server	mail.yourdomain.com (example)	25
SMTP Submission	Outgoing Server	mail.yourdomain.com (example)	587
SMTPS (SSL/TLS)	Outgoing Secure Server	mail.yourdomain.com (example)	465

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to setup Your Emails on PLESK Control Panel
How to setup Your Emails on PLESK Control Panel

This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

Your e-mail accounts are configured through PLESK .
To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

POP3 (incoming) mail server: mail.yourdomain.com

SMTP (outgoing) mail server: mail.yourISP.com

Which means you will have to use your ISP smtp server.

Please be aware, when you set up outlook that your UserID is your full email address.

The url for your online webmail is
http://webmail.yourdomain.com

Where yourdomain.com is the domain name of your Web host.

Please be aware that your email will not work until your domain resolved to our servers.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

TIFF (Tagged Image File Format)
TIFF (Tagged Image File Format)

Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
HTML
HTML

short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
JPG (File Interchange Format)
JPG (File Interchange Format)

JPEG is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. The group was organized in 1986, issuing a standard in 1992 which was approved in 1994 as ISO 10918-1. JPEG should not be confused with MPEG, the Moving Picture Experts Group, which produces compression schemes for motion pictures.

JPEG provides for lossy compression of images (although there are variations on the standard baseline JPEG which are lossless). The file format which employs this compression is commonly also called JPEG; the most common file extension for this format is .jpg, though .jpeg, .jpe, .jfif and .jif are also used.

JPEG itself specifies both the codec defining how an image is transformed into a stream of bytes, and the file format used to contain that stream. The file format is known as 'JPEG Interchange Format' (Often confused with the JPEG File Interchange Format), and is specified in Annex B of the standard. It is possible for JPEG data to be embedded in other file types, such as TIFF format images.

JPEG/JFIF is the format most used for storing and transmitting photographs on the World Wide Web. For this application, it is preferred to formats such as GIF, which has a limit of 256 distinct colors that is insufficient for color photographs, and PNG, which produces much larger image files for this type of image. The compression algorithm is not as well suited for line drawings and other textual or iconic graphics, and thus the PNG and GIF formats are preferred for these types of images.

The MIME media type for JPEG is image/jpeg (defined in RFC 1341).

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Greylisting
Greylisting

Greylisting
Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Internet
Internet

For the more general networking concept, see computer network, computer networking, and internetworking.

Visualization of the various routes through a portion of the Internet. Internet Portal
The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How do I change DNS records if my domain is registered with Directnic?
How do I change DNS records if my domain is registered with Directnic?

If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com
2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
3. Replace the nameserver information listed with the below.
  ns1.powersx.com
  ns2.powersx.com
4. Click on the Modify button at the bottom of the page and you're done.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Preorder Products
Preorder Products

當您的產品屬於即將發售，您可預先把產品增加到店面，並以“預訂產品”型式接受顧客的訂購或查詢。

所有產品若有特別注明“開售日期”的話，均被系統視為“預訂產品”的，而上店面的產品目錄，可根據設定顯示這些“產品預訂”。

當該產品被訂購時，店面亦會提示顧客，顧客若接納先預訂後取貨則便可如常繼續完成訂單。

請您在收到這些預訂產品的訂購單時關注及記錄，以便在產品發售時不會遺漏這些先前的訂單令顧客抱怨。

每項產品包含的資料：
- 開售日期 - 每項產品的開售日期，若留空則產品被視為正常發售
新增產品：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“預訂產品”
3. 點擊主螢幕的“增加”按鈕
4. 選擇產品的目錄
5. 選擇相關產品
6. 點擊主螢幕的下方的“增加”按鈕
7. 點擊“日曆”按鈕選擇“開售日期”
8. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
針對預訂產品的動作：
- 新增產品
  從已建立的產品裏挑選一項成為預訂產品
- 編輯
  修改已經增加的預訂產品資料
- 刪除
  將該預訂產品資料刪除，若產品預訂中，將會轉回正常發售，此刪除動作只針對預訂資料，不會把原有產品刪除
注意事項：
- 系統暫未有特設針對此類訂單的管理，請確保顧客訂購的預訂產品已被關注記錄
- 若產品到達開售日期，產品將以正常模式發售，不再顯示預訂訊息
- 您亦可使用一般的“產品管理”修改“開售日期”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Cross Sell Products
Cross Sell Products

“附加推韉產品”（關聯產品）適合將一些同係列，或相關的產品建立關聯，當顧客瀏覽某產品的同時，若該產品已建立對其他產品關聯，在介紹頁面下將顯示其他的關聯產品，這讓便可達到顧客選購一件商品的同時，對這些推韉產品考慮一同購買，創做最有效的促銷。

根據採用這種產品關聯的客戶反影，生意及銷售件數比較未使用前最多上升達30%，所以請您關注這方案並善用之。

“關聯產品”跟其他一般產品無異，這方案只是提供一種更易吸引向顧客促銷的途徑。

每項附加推韉產品包含的資料：
- 只需對任一產品設立關聯
新增附加推韉產品：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“附加推韉產品”
3. 在產品列表或以搜尋方式選出產品
4. 點擊“編輯”並繼續
5. 以“單選”或“複選”找出欲關聯的產品
6. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
針對附加推韉產品的動作：
- 編輯
  修改已經增加的附加推韉產品，例如更改已關聯的產品
注意事項：
- 只需對其一產品建立關聯，建立後的二件產品將自動配對它的關聯品，無需對另一產品建立關聯
- 同一產品可以利用“複選”向多件產品建立關聯
- 在建立關聯時，可以轉到其他目錄向其他產品建立關聯，但已選到“已經選取的產品”會先儲存再轉往其他目錄
- 挑選的“推韉產品”數量超過該頁面的可顯示數，則每次頁面被刷新系統會隨機選出合符顯示數的“推韉產品”
- “推韉產品”的銷售及訂購過程，跟其他一般產品無異，而顧客的訂單和管理區的訂單資料亦跟其他無異
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Customers Orders Rank
Customers Orders Rank

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“客戶購物排行榜”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“客戶購物排行榜”
每項“客戶購物排行榜”包含的資料：
- 客戶名稱
- 國別
- 群組
- 訂單次數
- 積分
- 購物金額總計
“客戶購物排行榜”的排列方式：
- 按總金額
  以銷售的總金額由高至低排序
- 按訂單次數
  以訂單總次數由高至低排序
- 按國別
  以國別的總金額由高至低排序
- 按積分
  以積總額由高至低排序
針對“客戶購物排行榜”的動作：
- 排列方式
  選擇合適的排列方式
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
SEO Keywords
SEO Keywords

Ec2Biz的「網上商店系統」具備首創的動態優化技術，能讓您的線上商店較其他同業“脫穎而出”。

請選用一些和您的業務或產品有關的“關鍵字”，關鍵字越多則能令您的網站越受搜索引擎關注。

搜尋引擎最佳化(Search Engine Optimization，簡稱SEO)是一種利用搜索引擎的搜索規則來提高目的網站在有關搜索引擎內的提名的方式。由於不少研究發現，搜索引擎的用戶往往只會留意搜索結果最開首的幾項條目，所以不少商業網站都希望透過各種形式來干擾搜索引擊的排序。當中尤以各種依靠廣告維生的網站為甚。

所謂「針對搜尋引擎作最佳化的處理」，是指為了要讓網站更容易被搜尋引擎接受。

搜尋引擎會將網站彼此間的內容做一些相關性的資料比對。然後再由瀏覽器將這些內容以最快速且接近最完整的方式，呈現給搜尋者。

搜索引擎優化對於任何一家網站來說，要想在網站推廣中取得成功，搜索引擎優化都是至為關鍵的一項任務。同時，隨著搜索引擎不斷變換它們的排名演算法規則，每次演算法上的改變都會讓一些排名很好的網站在一夜之間名落孫山，而失去排名的直接後果就是失去了網站固有的可觀訪問量。所以每次搜索引擎演算法的改變都會在網站之中引起不小的騷動和焦慮。我們可以說，搜索引擎優化也成了一個愈來愈複雜的任務。

新增SEO 關鍵字：
1. 點擊主選單的“系統設定”
2. 點擊左選單的“SEO 關鍵字”
3. 輸入相關資料
4. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
注意事項：
- 每個“關鍵字請以”“,”（小逗號）分隔
- 請勿輸入一整句的短文章
- 無需輸入“重複”的“關鍵字”
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Member Setting
Member Setting

在我們的系統裏，會員的定義跟顧客相同，所有曾到達您的商店並完成登記的人仕，他／她們便是您的會員，而會員資料亦是您業務資產之一，請善用會員資料。

這份指南將介紹在系統裏針對會員的各項設定。

“會員設定”包含的資料：
- 新會員的預設群組
  若您有設立不同的“客戶群組”，則需選擇一個預設的新登記會員群組
- 新增客戶批核選擇
  若您的網上業務屬B2B型式，可指定所有新登記的會員是否需由管理員批核資格
- 非認可批核會員不能觀看售價
  若您的網上業務屬B2B型式，可指定未被批核的會員能否觀看產品售價
- 非會員使用告知好友產品資訊
  是否讓未登記的人仕使用“告知好友”功能
- 瀏覽自動登入
  啟用這個功能後，會員可無需每次到達您的商店均要進行登入程序，系統會利用cookies進行會員身份辦認
- 性別輸入欄
  是否讓會員登記時輸入“性別”
- 生日輸入欄
  是否讓會員登記時輸入“出生日期”
- 公司名稱輸入欄
  是否讓會員登記時輸入“公司名稱”
- 第二行地址欄位
  是否讓會員登記時輸入“第二行地址”
- 地區輸入欄
  是否讓會員登記時輸入“地區”
- 會員私人地址簿
  每個會員擁有的“私人地址簿”
注意事項：
- 一般情況下，除“初始設定”外，日後不宜修改針對會員的設定，否則影響不同時期登記會員的資料出現差別，亦容易破壞會員在資料庫的記錄。
- 如您的網上業務屬“零售”性質，則應設定會員登記“無需批核”和“能夠觀看產品售價”
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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