Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

General Information

PHPWebsite
PHPWebsite

phpWebSite allows an individual or group to easily maintain an interactive, community-driven web site. A brief summary of features is outlined below:

Easy, web-based administration - minimal computer experience is needed to maintain site content.
Flexible layout control - site page layout can be changed at anytime.
Topic-based announcements - organize site announcements by category with automatic history rollover.
Interactive content - visitors can post comments, submit announcements and web links.
Full featured event calendar - post events by category and subcategory in a flexible cross-referenced calendar.
Customized user experience - themes allow each vistor to customize the web site for his or her preferences or special needs.
XHTML and WAI compliance - we are committed to meeting XHTML 1.0 specifications by our 1.0 release. Current errors are minimal.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPwiki
PHPwiki

PhpWiki is a WikiWikiWeb clone in PHP. A WikiWikiWeb is a site where anyone can edit the pages through an HTML form. Multiple storage backends, dynamic hyperlinking, themeable, scriptable by plugins, full authentication, ACL's.

A WikiWikiWeb is a web site where anyone can edit the pages through an HTML form. Linking is done automatically on the server side; all pages are stored in a database. This may sound rather simplistic, but a Wiki is a very unique way to collaborate on the Web. I set up a few while working at the New York Times on the Web, and the technical staff really took to them in a big way. They wrote 500 pages in just a few months (all to document the internal systems). The addictive quality of a Wiki is that making pages is as simple as making a link to them. If they don't yet exist, the page link will be followed by a hyperlinked question mark; follow that link and you can define the new page. With this setup, you can update and create pages from anywhere there is a web browser handy. Visit the PhpWiki here at Sourceforge. You can try it out yourself! Installation of PhpWiki is as simple as untarring the source distribution. PhpWiki works right out of the box. You will want to make configuration changes later for better performance and permanence, or to run PhpWiki off a relational database like MySQL, mSQL or Postgresql.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPSurveyor
PHPSurveyor

PHP Surveyor is a set of PHP scripts aimed at allowing people to develop online Surveys.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Checking your HTML for Errors
Checking your HTML for Errors

Errors in your HTML can keep visitors from viewing your web site, or seeing it the way that you'd like it to. Some HTML Editors allow have tools built into them that allow you to check your HTML and make sure that it has been written correctly.

Why can't I just use a web browser to verify that my HTML is correct?
- Most Internet Browsers (Internet Explorer, and Firefox) are tolerant of HTML errors, and they often display sites differently in each browser. That makes it hard to see if your site is written correctly.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPMyFamily
PHPMyFamily

phpmyfamily is intended to allow geographically dispersed family members to maintain a central database of research which is readily accessable and editable. It allows family members to contribute as and when information becomes available without requiring them to send it to a central 'custodian.' At the same time, it allows the general public to view your tree (subject to the restrictions below) to see if they match.

Infomation regarding the identities of people born after 01/01/1910 are hidden from general browsing but are freely available to 'registered' users. As well as maintaining links for parents, siblings, spouses and children, there are free text capabilities for the recording of anecdotes, information etc, recording of census details, capability to upload images and document transcripts. Please note that html tags in the notes field WILL be rendered. phpmyfamily is NOT intended to provide a 'all the worlds related' database with many users working on separate trees aka familyreunited.com. While there is no requirement for individuals in the database to be linked into a central structure, all users can see all records etc.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

Who can register a .CN domain name?
Who can register a .CN domain name?

Regarding to CNNIC request for document submission.

For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:
- Copy of a valid China Business Registration Certificate, and
- Copy of applicant's China Citizen Identity Card, and
- Copy of a valid ICP license
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What Is Domain Redemption Period
What Is Domain Redemption Period

The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Email Tutorial

Setup fetch email using Yahoo! Mail
Setup fetch email using Yahoo! Mail

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The following articles explain how to set up mail fetching for other services and are for reference only.

http://help.yahoo.com/kb/SLN3527.html

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on iPhone & iPad Mobile Device
How to setup your email account on iPhone & iPad Mobile Device

Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

Currently tested devices are:
- Apple iPhone 3
- Apple iPhone 3GS
- Apple iPhone 4
- Apple iPhone 4S
- Apple iPhone 5
- Apple iPhone 5S
- Apple iPhone 5C
- Apple iPad
- Apple iPad2
- Apple iPad Air
- Apple iPad mini
- Apple The New iPad
- Apple iPod touch
- Apple iOS 3
- Apple iOS 4
- Apple iOS 5
- Apple iOS 6
- Apple iOS 7
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Microsoft Outlook Setup Tutorial
Microsoft Outlook Setup Tutorial

In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook, which is part of Microsoft Office.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on Android Mobile Device
How to setup your email account on Android Mobile Device

Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

Currently tested devices are:
- Nexus One
- HTC One max
- HTC Butterfly s
- HTC One mini
- HTC One
- HTC One SV
- HTC One X+
- HTC Desire
- HTC Hero
- HTC EVO
- HTC Incredible
- HTC Dream
- HTC Magic
- HTC Aria
- HTC Wildfire
- HTC Sapphire
- T-Mobile G1
- Motorola Droid
- Motorola Milestone
- Samsung Galaxy S2
- Samsung Galaxy S3
- Samsung Galaxy S3 LTE
- Samsung Galaxy S4
- Samsung Galaxy S4 LTE
- Samsung Galaxy S3 mini
- Samsung Galaxy S4 mini
- Samsung Galaxy Note 2
- Samsung Galaxy Note 3
- Samsung Galaxy Note 3 LTE
- Samsung Galaxy Ace 3
- Samsung Galaxy Mega
- Samsung Galaxy S
- Samsung Fascinate
- Samsung Vibrant
- Samsung Epic
- Samsung Mesmerize
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Setup fetch email using Netvigator
Setup fetch email using Netvigator

Why Should I Use Fetch Mail Instead of an Email Forwarder?

We are committed to improving the stability of services.

Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.
- Log into your Netvigator account. https://www.netvigator.com/chi/email.php
- Click Preferences and locate the Accounts section.
- Click Add External Account.
- Enter the full email address in the Email address field.
- Select POP3 in the Account type field.
- Enter the full email address in the Username of Account field.
- Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
- In the Password field, enter the password for the email address you provided.
- No need to enable Advanced Settings.
- Click Save.
Attention
- As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
- Email Forwarding or Fetch Mail may disclose your secrets.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2biz.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

產品圖片處理
產品圖片處理

對於包裝精美的產品，實物和網上看到的圖片可能出現少許差別，而我們的系統預設主要產品圖片自動裁放及優化技術，每張上載到何服器的圖片會自動產生合符最佳效果的優化分圖，並非其他公司只改變圖片闊度及高度的原圖，所以在您上載圖片後再往商店主頁看到的圖片(經優化)是較美觀及低失真。

而我們建議您在數碼相機或圖片掃描器取得的圖片擋案，最好先把背景除去，這可利用一些圖像處理軟件如PhotoImpact或Photoshop等完成，上載的圖擋必須是JPEG或GIF格式。

雖然我們的系統能把上載的主要產品圖片優化及建立額外的縮圖(非主要圖片例如額外上載的附加圖片將不會進行優化及縮圖處理)，但仍建議先把欲上載的圖片自已修飾，這可有效減少儲存空間的佔用、節省訪問網站人仕下載整頁內容的時間、增強網站整體的美觀感等。

建議圖片符合以下規則：
- JPG (Jpeg擋案交換格式)
- 圖擋原尺吋少於640x480Pixel(像素)
- 原圖擋案體積少於120Kbyte
- 盡量調節原圖至較清晰及去除背景
- 所有圖片的尺吋及內含影像盡量保持比例一致
- 所有圖片的風格盡量相近
不建議但仍可使用的規則：
- GIF (圖型交換格式) (只能共存256種顏色)
- SWF (Flash向量動畫文件格式)
- 圖擋原尺吋少於800x600Pixel(像素)
- 原圖擋案體積少於300Kbyte
不應採用的規則：
- BMP (未被壓縮的點陣圖格式)
- PNG (攜帶型網路圖片格式)
- TIFF (標籤圖像文件格式)
- 圖擋原尺吋巨大 (闊度800Pixel以上)
- 原圖擋案體積巨大 (300Kbyte以上)
另外，如同其他檔案一樣，網站內使用的圖片“檔案名稱”應只由英文或數字組成，絕不可包含“中文”、“符號”、“空格”。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Categories
Categories

產品的目錄結構對整個商店來說是非常重要的，一套良好的目錄結構對顧客可帶來更流暢的瀏覽，對日常管理亦會更有效率。

Ec2Biz的「網上商店系統」支援無限層級的目錄，目錄間亦可隨時移至不同位置。

目錄的結構主要由“最上層”向下發展，每個目錄可以建立不同的副目錄，直至最終的產品儲存位置。

雖然我們的目錄系統可以無限層級分支，但是建議最多使用三層，這將會令管理上較為簡單，亦令頁面更美觀簡潔。

每個目錄包含的資料：
- 目錄“中英文”名稱
  最多125個字元，請盡量簡短（必需輸入）
- 目錄圖片
  JPG、GIF、PNG或SWF格式（按需要使用）
- 目錄狀態
  選擇：“開啟”或“隱藏”（其中一種）
- 目錄型式
  選擇：“普通目錄”或“專屬客戶目錄”（其中一種）
- 目錄說明
  選擇：自訂編排的文字、圖片等簡介（按需要使用）
- 目錄排序
  選擇：顯示的先後次序（按需要使用）
新增產品目錄：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“分類目錄/商品”總管
3. 點擊右上方的“新增分類”按鈕
4. 輸入相關資料
5. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
更改目錄狀態：
1. 目錄狀態
  點擊狀態列的“綠色”或“紅色”按鈕
2. 目錄型式
  點擊狀態列的“專屬客戶目錄”或“普通目錄”按鈕
3. 目錄排序
  點擊狀態列的“上箭頭”或“下箭頭”
針對目錄的動作：
- 新增分類
  新增一個最上層的目錄或副目錄
- 編輯
  修改已經建立的目錄資料，例如更改名稱、轉換圖片
- 刪除
  將該目錄連同所屬的副目錄及產品一併刪除
- 移動
  將該目錄連同所屬的副目錄及產品移往其他位置
- 資訊
  顯示該目錄的資訊，包括內含的副目錄及產品數量、目錄狀態及型式、新增及修改日期、該目錄的適用位置超連結
- 進入
  進入該目錄的內部
注意事項：
- 不應將產品直接置於“最上層”
- 同一目錄的同一層級，不應同時存有“副目錄”及“產品”
- 如將目錄狀態設為“隱藏”，商店則不會顯示該目錄及所含的產品，但管理員仍可進行編輯
- 如將目錄狀態設為“專屬客戶目錄”，則只顯示給已登入的指定客戶，一般人仕將不能瀏覽
- 被刪除的目錄及所含產品不影響已產生的訂購單
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail Templates
E-Mail Templates

“電子郵件樣式”（包括SMS“傳送手機短訊”範本）能讓您預先編輯所有在“線上商店”網站的“電子郵件”範本，令您寄出的每一封郵件都具備專業風範，而且在管理上更有效率。

透過郵件範本，每封寄出的郵件內容都會被套用到相關的範本，而且透過預設標籤，一些重要的訊息均會直接在標籤中套用，令您節省以往需要撰寫全編郵件的時間。

郵件範本主要包含“上款”、“下款”、以及動態“標籤”所組成，並且以純文字型式儲存，避免收信者不能開啟帶HTML郵件的煩惱。

進入“電子郵件樣式”管理：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“電子郵件樣式”
3. 點擊主螢幕合適的範本名稱
“電子郵件樣式”包含的資料：
- 郵件主題 - 郵件的主題範本
- 寄出型式 - 這範本的寄出型式
- 郵件內客 - 郵件的內客範本
“電子郵件樣式”的動態“標籤”：
- 通用“標籤”：
  - [[EMAIL:SITE_NAME]]網站主題
  - [[EMAIL:SITE_DESCRIPTION]]網站說明 / 簡介
  - [[EMAIL:SITE_KEYWORDS]]網站關鍵字
  - [[EMAIL:HOME_URL]]網站網址
  - [[EMAIL:COMPANY_NAME]]公司名稱
  - [[EMAIL:COMPANY_ADDRESS]]商店地址
  - [[EMAIL:COMPANY_TEL]]公司聯絡電話號碼
  - [[EMAIL:COMPANY_FAX]]公司傳真機號碼
  - [[EMAIL:COMPANY_SERVICE_TEL]]客戶服務電話號碼
  - [[EMAIL:STORE_OWNER]]商店負責人名稱
  - [[EMAIL:STORE_OWNER_EMAIL]]主要電子郵件
  - [[EMAIL:STORE_ENQUIRY_EMAIL]]客戶查詢郵件地址
  - [[EMAIL:STORE_ORDER_EMAIL]]新訂單通知電郵地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “客戶新參加”自動回覆：
  - [[EMAIL:PENDING_APPROVAL_CONTENT]]“客戶新參加”待批核自動回覆內容
  - [[EMAIL:CASH_POINTS_CONTENT]]新會員獲贈“現金積分”說明內容
  - [[EMAIL:GIFT_VOUCHER_CONTENT]]新會員獲贈“電子禮券”說明內容
  - [[EMAIL:DISCOUNT_COUPON_CONTENT]]新會員獲贈“優惠券”說明內容
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
- 新會員獲贈“電子禮券”說明：
  - [[EMAIL:GIFT_VOUCHER_AMOUNT]]電子禮券價值
  - [[EMAIL:GIFT_VOUCHER_CODE]]電子禮券啟用編號
  - [[EMAIL:GIFT_VOUCHER_REDEEM_URL]]電子禮券啟用超連結
- 新會員獲贈“優惠券”說明：
  - [[EMAIL:DISCOUNT_COUPON_RULE]]使用條款
  - [[EMAIL:DISCOUNT_COUPON_CODE]]禮券啟用編號
- 新會員獲贈“現金積分”說明：
  - [[EMAIL:CASH_POINTS_AMOUNT]]積分數量
  - [[EMAIL:CASH_POINTS_VALUE]]積分價值
- “客戶新參加”待批核自動回覆：
  - 沒有適用的標籤
- “客戶新參加”待批核通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “客戶新參加”通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “新訂單”自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:ORDER_ID]]訂單編號
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_CURRENCY]]訂單貨幣
  - [[EMAIL:ORDER_STATUS]]訂單狀態
  - [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結
  - [[EMAIL:ORDER_PRODUCTS]]訂購產品資料
  - [[EMAIL:ORDER_TOTAL]]訂單總計
  - [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料
  - [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料
  - [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式
  - [[EMAIL:ORDER_COMMENTS]]訂單備註內容
- “新訂單”通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:ORDER_ID]]訂單編號
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_CURRENCY]]訂單貨幣
  - [[EMAIL:ORDER_STATUS]]訂單狀態
  - [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結
  - [[EMAIL:ORDER_PRODUCTS]]訂購產品資料
  - [[EMAIL:ORDER_TOTAL]]訂單總計
  - [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料
  - [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料
  - [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式
  - [[EMAIL:ORDER_COMMENTS]]訂單備註內容
- “新訂單”通知 (SMS)：
  - [[SMS:ORDER_ID]]訂單編號
- “線上查詢”聯絡自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:ENQUIRY_DATE]]查詢日期
  - [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門
  - [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度
  - [[EMAIL:ENQUIRY_CODE]]查詢編碼
  - [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  - [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
  - [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢
  - [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單
  - [[EMAIL:SUPPORT_URL]]查詢網址
- “線上查詢”聯絡回應自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ENQUIRY_CODE]]查詢編碼
  - [[EMAIL:SUPPORT_URL]]查詢網址
- “線上查詢”聯絡回應自動回覆通知：
  - [[EMAIL:ENQUIRY_DATE]]查詢日期
  - [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  - [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
- “線上查詢”聯絡通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:ENQUIRY_DATE]]查詢日期
  - [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門
  - [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度
  - [[EMAIL:ENQUIRY_CODE]]查詢編碼
  - [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  - [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
  - [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢
  - [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單
  - [[EMAIL:SUPPORT_URL]]查詢網址
- “線上查詢”聯絡通知 (SMS)：
  - [[SMS:ENQUIRY_SUBJECT]]查詢主題
- 會員“忘記密碼”自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:NEW_PASSWORD]]新密碼
- 會員轉寄“電子禮券”：
  - [[EMAIL:RECIPIENT_NAME]]收件者稱呼
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:VOUCHER_VALUE]]禮券金額
  - [[EMAIL:VOUCHER_MESSAGE]]轉寄附加訊息
  - [[EMAIL:VOUCHER_URL]]禮券啟用網址
  - [[EMAIL:VOUCHER_CODE]]禮券啟用編號
  - [[EMAIL:VOUCHER_CURRENCY]]禮券貨幣
- “告知好友”產品資訊：
  - [[EMAIL:FRIEND_NAME]]收信者稱呼
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:PRODUCT_NAME]]產品名稱
  - [[EMAIL:PRODUCT_URL]]商品網址
  - [[EMAIL:MESSAGE]]附加訊息
- 新增“顧客心聲”通知：
  - [[EMAIL:PRODUCT]]產品名稱
  - [[EMAIL:CONTENT]]心聲內容
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “商品存貨量不足”通知：
  - [[EMAIL:PRODUCT_NAME]]產品名稱
  - [[EMAIL:PRODUCT_MODEL]]產品型號
  - [[EMAIL:PRODUCT_QUANTITY]]產品數量
  - [[EMAIL:PRODUCT_URL]]商品網址
- 由管理員批核“新會員”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
- 由管理員寄“優惠券”：
  - [[EMAIL:COUPON_NAME]]禮券主題
  - [[EMAIL:COUPON_CODE]]禮券啟用編號
  - [[EMAIL:COUPON_VALUE]]禮券金額
  - [[EMAIL:COUPON_DESCRIPTION]]禮券說明
  - [[EMAIL:COUPON_START_DATE]]禮券生效開始日期
  - [[EMAIL:COUPON_END_DATE]]禮券生效結束日期
  - [[EMAIL:COUPON_MINIMUM_ORDER]]禮券的最低購物額
  - [[EMAIL:COUPON_USES_PER_USER]]客戶可用禮券次數
  - [[EMAIL:COUPON_VALID_CATEGORIES]]禮券可用目錄範圍
- 由管理員寄確認“電子禮券”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:VOUCHER_VALUE]]禮券金額
- 由管理員寄“電子禮券”：
  - <<EMAIL:VOUCHER_VALUE>>禮券金額
  - <<EMAIL:VOUCHER_CODE>>禮券啟用編號
  - <<EMAIL:VOUCHER_URL>>禮券啟用網址
- 由管理員寄“電子郵件”：
  - 請使用“通用標籤”
- 由管理員增加“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - <<EMAIL:POINTS_VALID>>現金積分價值
- 由管理員調整“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - <<EMAIL:POINTS_VALID>>現金積分價值
- 由管理員取消“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - <<EMAIL:POINTS_VALID>>現金積分價值
- 由管理員確認批核“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - [[EMAIL:POINTS_BALANCE]]積分結存
- 由管理員取消待批核“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - [[EMAIL:POINTS_BALANCE]]積分結存
- 由管理員回複已確認“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - [[EMAIL:POINTS_BALANCE]]積分結存
- 由管理員調整待批核“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - <<EMAIL:POINTS_ADJUST_AMOUNT>>調整後的積分數量
  - <<EMAIL:POINTS_ADJUST_VALID>>調整後的積分價值
  - <<EMAIL:POINTS_BALANCE>>調整後的積分結存
- 由管理員通知“訂單更新”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:ORDER_DATE]]訂單日期
  - <<EMAIL:ORDER_STATUS>>訂單狀態
  - <<EMAIL:ORDER_POINTS>>訂單積分數量
  - <<EMAIL:ORDER_DELIVERY_DATE>>產品寄出日期
  - <<EMAIL:ORDER_SHIPPING_DATE>>產品送貨日期
  - <<EMAIL:ORDER_SHIPPING_REFERENCE>>貨運參考編號
  - <<EMAIL:ORDER_COMMENTS>>訂單備註內容
- 由管理員傳送“手機短訊”：
  - 沒有適用的標籤
- 由管理員傳送訂單更新“手機短訊”：
  - [[SMS:ORDER_NUMBER]]訂單編號
  - <<SMS:ORDER_STATUS>>訂單狀態
- 由管理員回覆“線上查詢”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:SUPPORT_TITLE]]查詢主題
  - [[EMAIL:SUPPORT_DATE]]查詢日期
  - <<EMAIL:SUPPORT_DEPARTMENT>>查詢部門
  - [[EMAIL:SUPPORT_PRIORITY]]重要程度
  - [[EMAIL:SUPPORT_CODE]]查詢編碼
  - [[EMAIL:SUPPORT_RELEVANT_ORDER]]相關訂單
  - <<EMAIL:SUPPORT_CURRENTLY_STATUS>>現在狀態
  - <<EMAIL:SUPPORT_RESPONSE_MESSAGE>>回覆內容
  - <<EMAIL:SUPPORT_PRODUCTS_RESPONSE_MESSAGE>>回覆產品內容
  - <<EMAIL:SUPPORT_STAFF>>回應職員
注意事項：
- 建議直接使用系統預設的“郵件範本”，可避免無法預期的錯誤
- “標籤”的語言定根據顧客當時使用的語言或管理員的設置而定
- 經修改的“郵件範本”屬即時生效，但不會影響先前已寄出之郵件
- 由系統寄出的郵件或SMS手機短訊，均屬純文字格式，所以無論郵件主題、郵件內容、郵件範本都絕不能附帶“HTML”及“附件”
- “通用標籤”適用於所有郵件範本，但個別標籤只適用於指定的範本
- “標籤”的首尾必需為雙方括號，文字必需為英文大寫，而且沒有包含空格，切勿改動標籤格式
- 上述所有“標籤”只適用於“電子郵件”或SMS“傳送手機短訊”，不應在網頁模版裡使用
- 郵件範本的使用例子：*** 這郵件是由系統發出的，請不需回覆！ ***
  
  你已經收到一位會員的線上新訂單，要檢視內容或處理訂單，請登入系統管理的『訂單處理/客戶管理』 -> 『購物訂單』。
  
  以下是詳細訂購單內容：
  
  訂購者資料：
  ---------------------------------------------------------
  訂購人姓名： [[EMAIL:USERNAME]]
  聯絡電話： [[EMAIL:USER_TEL]]
  手提電話： [[EMAIL:USER_MOBILE]]
  傳真號碼： [[EMAIL:USER_USER_FAX]]
  電子郵件： [[EMAIL:USER_EMAIL]]
  公司名稱： [[EMAIL:USER_COMPANY]]
  ---------------------------------------------------------
  
  訂購單資料：
  ---------------------------------------------------------
  訂購單編號： [[EMAIL:ORDER_ID]]
  訂購日期： [[EMAIL:ORDER_DATE]]
  訂購貨幣： [[EMAIL:ORDER_CURRENCY]]
  訂購狀態： [[EMAIL:ORDER_STATUS]]
  線上訂購單收據： [[EMAIL:ORDER_RECEIPT_URL]] （會員專用）
  ---------------------------------------------------------
  
  訂購的產品：
  ---------------------------------------------------------
  [[EMAIL:ORDER_PRODUCTS]]
  ---------------------------------------------------------
  [[EMAIL:ORDER_TOTAL]]
  ---------------------------------------------------------
  
  貨運地址（只適用於選擇送貨服務）：
  ---------------------------------------------------------
  [[EMAIL:ORDER_DELIVERY_ADDRESS]]
  ---------------------------------------------------------
  
  帳單地址：
  ---------------------------------------------------------
  [[EMAIL:ORDER_BILLING_ADDRESS]]
  ---------------------------------------------------------
  
  付款方式︰
  ---------------------------------------------------------
  [[EMAIL:ORDER_PAYMENT_METHOD]]
  ---------------------------------------------------------
  
  意見及備註：
  ---------------------------------------------------------
  [[EMAIL:ORDER_COMMENTS]]
  ---------------------------------------------------------
  
  由於您的線上商店設定了『新訂單通知』，關於這訊息可在你的管理系統內查詢。
- 寄出後的郵件例子：*** 這郵件是由系統發出的，請不需回覆！ ***
  
  你已經收到一位會員的線上新訂單，要檢視內容或處理訂單，請登入系統管理的『訂單處理/客戶管理』 -> 『購物訂單』。
  
  以下是詳細訂購單內容：
  
  訂購者資料：
  ---------------------------------------------------------
  訂購人姓名：陳志康
  聯絡電話： 22780280
  手提電話： 91234123
  傳真號碼： 22780281
  電子郵件： louis.chan@ec2biz.com
  公司名稱： Focus Network Company
  ---------------------------------------------------------
  
  訂購單資料：
  ---------------------------------------------------------
  訂購單編號： 0701-123456
  訂購日期： 2007年3月10日
  訂購貨幣： HKD
  訂購狀態：等待處理
  線上訂購單收據： invoice.html?id=9 （會員專用）
  ---------------------------------------------------------
  
  訂購的產品：
  ---------------------------------------------------------
  1 x PS3 (BLACK) FULL SET 20GB HDD HKD$80,800
  ---------------------------------------------------------
  總計:HKD$80,800
  ---------------------------------------------------------
  
  貨運地址（只適用於選擇送貨服務）：
  ---------------------------------------------------------
  Houang Stephane
  9 rue reaumur
  Paris, 123456
  France
  ---------------------------------------------------------
  
  帳單地址：
  ---------------------------------------------------------
  Houang Stephane
  9 rue reaumur
  Paris, 123456
  France
  ---------------------------------------------------------
  
  付款方式︰
  ---------------------------------------------------------
  PayPal
  ---------------------------------------------------------
  
  意見及備註：
  ---------------------------------------------------------
  
  ---------------------------------------------------------
  
  由於您的線上商店設定了『新訂單通知』，關於這訊息可在你的管理系統內查詢。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Cash Point System
Cash Point System

Ec2Biz的「網上商店系統」支援“會員現金積分”方案，讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

我們相信透過這項獨特的方案，能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣，當顧客持有“現金積分”時，必定希望能夠於購物時使用以獲享優惠，所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高，直接讓您運營“電子商務”時達至更佳的業積，輕鬆賺取利潤。

我們提供的“會員現金積分”系統，能讓您全權決定使用條件、優惠方式，而且設計貼心易用，請您在正式設定前詳閱這份指南，令往後的操作更易掌握。

“現金積分系統”包含的資料：
- 現金積分系統
  選擇：“啟用”、“不啟用”
- 結賬扣減現金積分
  選擇：“可以”、“不可以”，若顧客持有“現金積分”，是否能在結賬時扣減應繳總額
- 每購物金額可得現金積分的數目
  如設定為“1”則代表客戶每購物“ $1”可獲得“1”積分
- 每現金積分的價值
  如設定為“0.1”則代表每“10”積分的價值是“$1”
- 現金積分的批核方式
  選擇：“自動”、“管理員批核”，如顧客每次購物後獲得現金積分，是否由系統自動存進該客戶的個人帳戶裡，或由管理員逐一批核
- 特價產品是否有現金積分
  選擇：“有”、“沒有”，如顧客購買的是特價產品，該特價品是否具有現金積分
- 使用現金積分結帳再獲積分
  選擇：“有”、“沒有”，如顧客在結帳時，以現金積分扣減部份應繳金額，是否可以獲得購物總額的全部積分，如設為“有”則可獲全數積分，如設為“沒有”則只獲應付款的現金積分
- 產品類別使用現金積分的限制
  選擇：“有限制”、“沒有限制”，如顧客持有現金積分，是否限制只適用於指定類別
- 現金積分適用的產品分類
  選擇產品類別使用現金積分的限制，則需指定那些分類內的產品能扣減積分，沒選取的分類裡的各產品將不能扣減積分，可按實鍵盤的“Ctrl”作多重選擇
- 群組折扣及特價品使用限制
  選擇：“限制”、“不限制”，如顧客持有現金積分，選購特價品，或有其他折扣（例如群組折扣），是否適用於扣減現金積分
- 顧客最少持有現金積分才可行使
  您可指定顧客最少持有某數目的積分才能於結賬時使用，例如設定為“1000”則顧客持有少於這值便不能行使積分，設為“0”則沒有限制
- 每次訂購能扣減現金積分的上限
  此數值能限制顧客於每次訂購時可扣減的現金積分的上限，例如設為“1000”則顧客於該次訂購最多只能扣減1000現金積分，餘下積分則存回顧客帳戶並可於下次訂購時再用
- 每次訂購使用現金積分的數目限制
  選擇：“預設上限”、“顧客自選”，如顧客持有現金積分，是否讓顧客選擇扣減積分的數目
- 顧客自選扣減積分的預設值
  如“每次訂購”使用現金積分的數目限制設為“顧客自選”則可預設一建議數值給輸入
- 行使現金積分的最低購物金額
  顧客的所有訂購產品總金額超過此值才能行使持有的現金積分，設為“0”則沒有限制
注意事項：
- 現金積分系統必需設為“啟用”，其他設定方能生效
- 各項設定汲及的“金錢數值”，是以您商店的“預設貨幣”為基礎
- 雖然系統對“現金積分”提供多樣化的選擇及使用限制，但是我們強列建議在設定時“切勿太多限制”，這會令顧客在享用優惠時障礙重重，最終打消購物行動
- 若顧客使用“現金積分”購物，在該訂單的小計欄會顯示相關資料
- 一般情況下，現金積分的啟用與否，系統在商店是沒有特別的提示顯示，若有啟用，請自行制作精美的“電子報”或“電子郵件”通知您的會員，亦請自行制作精美的橫額廣告讓會員知悉。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Periodic Sales Report
Periodic Sales Report

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

“週期銷售報表”能讓您知悉在特定規則和日期範圍內的“銷售數據”，例如您可指定由“日期A”至“日期B”內的已完成訂單及產品銷售報表。

進入“週期銷售報表”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“週期銷售報表”
每項“週期銷售報表”包含的資料：
- 日期範圍
  指定的日期範圍
- 產品
  被訂購的產品名稱
- 訂單數
  日期範圍內的訂單總綜數
- 銷售件數
  日期範圍內的產品銷售總件數
- 運費
  日期範圍內已向顧客收取的運費總金額
- 總收益
  日期範圍內訂單的總收益
“週期銷售報表”的顯示範圍：
- 日期範圍
  選擇合適的範圍日期
- 報表型式
  選擇合適的“年報”、“月報”、“週報”、“日報”其中一種方式
- 明細
  選擇“沒有”、“具產品資料”、“具產品資料和售價”其中一種方式
- 訂單狀態
  “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式
針對“週期銷售報表”的動作：
- 報表樣式
  選擇“棒狀圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder 4.2
Parallels Plesk Sitebuilder 4.2

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
If You're Going To Steal Software, Steal From Us: Microsoft Exec
If You're Going To Steal Software, Steal From Us: Microsoft Exec

Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

By Paul McDougall
InformationWeek
12, 2007 03:00

If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

"We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

"You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

How do you set a website default page to something other than index.html
How do you set a website default page to something other than index.html

Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

DirectoryIndex filename.html

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Plesk 11 Administrator’s Guide
Plesk 11 Administrator’s Guide

With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

This guide is intended for server administrators who are going to manage Parallels Panel 11 and Customer and Business Manager. This document also includes instructions about offering Web Presence Builder in the Try and Buy (or trial) mode.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to use CuteFTP to upload your website
How to use CuteFTP to upload your website

CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to define session.save_path
PHP - How to define session.save_path

If you can’t modify PHP.INI global configuration file, or just want to make the change affect Joomla! or Mambo application only, you must create or edit the .htaccess file in the installation directory for Joomla! or Mambo, and add the following line:

php_value session.save_path '/var/www/vhosts/domainname/httpdocs/sessions'

Change the /sessions to a folder that is writable(chmod 0757) and prefer to be a session saved folder by you which has been created first.

* Where domainname is your domain name.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to PHP - How to switch off safe_mode for website
PHP - How to PHP - How to switch off safe_mode for website

To switch off safe mode in Plesk on your hosting account:
1. Logging In to Plesk control panel.
2. Navigate to the domain in Desktop.
3. Click on the Setup icon.
4. Scroll down the page to Services section
5. Make sure PHP is checked but Safe mode on is UNCHECKED
6. Click the button labled OK
Done! The website will now be running PHP with safe mode off.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

SPAM
SPAM

Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Browser
Browser

Browser is a software application that enables a user to display and interact with text, images, and other information typically located on a web page at a website on the World Wide Web or a local area network. Text and images on a web page can contain hyperlinks to other web pages at the same or different website. Web browsers allow a user to quickly and easily access information provided on many web pages at many websites by traversing these links. Web browsers format HTML information for display, so the appearance of a web page may differ between browsers.

Some of the web browsers available for personal computers include Internet Explorer, Mozilla Firefox, Safari, Netscape, and Opera in order of descending popularity (as of August 2006). Web browsers are the most commonly used type of HTTP user agent. Although browsers are typically used to access the World Wide Web, they can also be used to access information provided by web servers in private networks or content in file systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail
E-Mail

Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
C2C (Consumer-to-Consumer)
C2C (Consumer-to-Consumer)

C2C (Consumer-to-consumer) electronic commerce involves the electronically-facilitated transactions between consumers through some third party. A common example is the Ads28.com, EBay, Yahoo!, in which a consumer posts an item for sale and other consumers bid to purchase it; the third party generally charges a flat fee or commission. The sites are only intermediaries, just there to match consumers, they have do not check quality of product being offered.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
HTML5
HTML5

HTML5 is currently under development as the next major revision of the HTML page standard.

Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
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Setup fetch email using Netvigator

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微軟證實Hotmail個人資料遭竊取

Parallels Plesk Sitebuilder 4.2

If You're Going To Steal Software, Steal From Us: Microsoft Exec

Summit 2008 Agenda Announced by Parallels

Linux Web Hosting

How do you set a website default page to something other than index.html

Plesk 11 Administrator’s Guide

How to use CuteFTP to upload your website

PHP - How to define session.save_path

PHP - How to PHP - How to switch off safe_mode for website

Glossary

SPAM

Browser

E-Mail

C2C (Consumer-to-Consumer)

HTML5